Xplore

Xplore Outage Report in Pembroke, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pembroke, Ontario 02/15/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet I've tried calling at least 3 times today. Can't pick up the phone for customer in need of support eh?

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @fanCRTCProfling @mediamorphis Two very viable candidates in addition to VTL. Xplornet: xCI already has a national Fixed Wireless network, mobile in MB and deep pocketed backers (Stonepeak Infrastructure). Cogeco: could split Freedom with XCI of Rogers decides to forgo adding a national competitor via XCI.

  • cartotheneck Kyle Levesque (@cartotheneck) reported

    @Xplornet I've had no internet for 4 days. All I can do is phone your tech support in India who tell me "It will be fixed soon". Very unhappy.

  • 8220 Henry (@8220) reported

    @Xplornet why is my internet so slow. Last night it was nonexistent. This morning it is between 1 and 1.5 Mbps. 826 Barcovan Beach Road, carrying place K0K1L0. Tower - Carrying Place. It has been this way most of the summer. Rarely does it reach 2.

  • Michell25471779 Michelle (@Michell25471779) reported

    @HoarderPrairie @Xplornet Agreed! I keep calling and they give me a run around. Tey sent me a part but it still doesnt work. I had to leave for work and they told me I had to cover the cost for the tech to come if I didn't do the trouble shoot on the phone. Robbing people blind.

  • stephanie4tin stephanie (@stephanie4tin) reported

    @Xplornet what’s with the outage in napanee and literally all over ontario? it’s been over an hour.

  • MaryLynnMetras Mary Lynn 🇨🇦 (@MaryLynnMetras) reported

    @FrankReardon1 @Xplornet @fanCRTCProfling Rural Ontario awful at times?

  • Michell25471779 Michelle (@Michell25471779) reported

    @dgouldca You don't want Xplornet. Their customer service is horrible and they have you running in circles with troubleshooting. If they send a tech without doing the trouble shoot, you have to suck up ALL the costs. They told me that today. Been fighting 2 months with them. It's SLOW!

  • FrankReardon1 𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    The hardest thing about being south is the #Internet & now that I am back in #Iqaluit it’s like up and down with @Xplornet 🙁 And I am paying hell a lot more than the the south. It’s so frustrating 😠 #crtc how are the kids do do research for schooling? @fanCRTCProfling

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet can yall help me pay to extend my courses if I'm not able to get my work done from not having internet that was paid for? Or do yall have jack sparrows moto?