Xplore

Xplore Outage Report in Pembroke, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pembroke, Ontario 01/16/2026 17:45

January 16: Problems at Xplore

Xplore is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @lepp Well I did come across a couple of Bell VP's that had 1) Xplornet and 2) Videotron because Bell's service sucked for them. Yes, they had a nice big discount, but not free they said. We'll know this week which one is fake! ;) Either way I think positions are open on both!

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @Xplornet Yo fix your ****, me and my boy are trying to drop bombs on kids in Verdansk and we can't because his internet ain't working. Thanks piiiiimp

  • BrassPoleMA BrassPole Motorcycle (@BrassPoleMA) reported

    @Xplornet woke up this morning to no internet. Connects for about a minute then disconnects again for 20 minutes. Problems with Blueline tower in Simcoe ON?

  • KimJone04052805 Kim Jones (@KimJone04052805) reported

    @reikokoyama79 @Xplornet Xplornet is awful, it was the only available internet in the county & it was down more than it was up, a cute fluffy cloud rolls over.. down !! let’s not talk about a storm ⛈ it could be days without

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet The speed has been restore but due to company errors I did not have it Saturday post eqpt replacement till this morning. A credit for the 5 days is the appropriate actions.

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....

  • AndrewARTPOP ₳₦ĐⱤɆ₩₳Ɽ₮₱Ø₱ (@AndrewARTPOP) reported

    @Xplornet what gives? I understand if the wifi doesn’t work when the weather is poor, but there is not a single cloud in the sky and it’s sunny and our wifi isn’t working

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Start of the 2nd week with @Xplornet as my internet provider (because they bought a company to get me back as q customer), and I HAVE NO INTERNET. AGAIN.

  • dubsak Wade (@dubsak) reported

    @JayNauta Yeah. Lots of folks use Xplornet and it’s just pure garbage. Incredibly unreliable and the service is not good. A lot of the modern world leaves rural people without the things we take for granted.

  • MATT627 Crumpy (@MATT627) reported

    @reikokoyama79 @Xplornet That's gunna be the new norm. They're less than absolute ****. The most unreliable nonsense to could ever conceive of. Enjoy paying lots for very little.