Xplore

Xplore Outage Report in Penetanguishene, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Penetanguishene, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Penetanguishene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Penetanguishene, Ontario 12/18/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Penetanguishene, Ontario

Latest outage, problems and issue reports in Penetanguishene and nearby locations:

  • DisVacayFamily DisVacayFamily (@DisVacayFamily) reported from Tiny, Ontario

    Another great Customer Service experience for me with @Xplornet @XplornetSupport ...In remote regions, it’s not easy getting internet, but no matter where you are, good customer service is something to appreciate 👍

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • garrett_wolf3 Garrett Wolf (@garrett_wolf3) reported

    @CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.

  • mellybelle57 Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay

  • _lukemunro Luke Munro (@_lukemunro) reported

    @Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.

  • Co_opCate Cate (@Co_opCate) reported

    @ONTSpecialNeeds Bell was cheaper. Maybe $80 per month. But it was slow. So bad that we ended up getting Xplornet as well (so 2 internet providers) and tethering off of phone data as well. Starlink is much better.

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?

  • Riemann97885212 Riemann (@Riemann97885212) reported

    @Xplornet We Canadians cannot begin to explain how happy we are that Starlink is going to slowly decimate your awful company.

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    @Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.

  • KittensCoat KittensCoat ♡ Accessories (@KittensCoat) reported

    @kylebryson10 @Xplornet Try never receiving it, and still paying their god awful prices.

  • SeanGemm Shawn Jemmett (@SeanGemm) reported

    @lara_stovern what do you use for Internet? I have Xplornet at camp but it is almost not usable during the summer months and most evenings. Texts barely go through. Some neighbours are getting Starlink but would be an issue for me during the winter because we are on solar.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @thebrain2012 I have been waiting 12 days for a service app't. I have no internet at all. Repeated calls get nowhere but a new promise of an app't. Disgraceful. Did get my monthly invoice on time though. Funny how you never miss that.