Xplore outages and service status in Penetanguishene, Ontario

Problems in the last 24 hours in Penetanguishene, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Penetanguishene, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Penetanguishene, Ontario

Latest outage, problems and issue reports in Penetanguishene and nearby locations:

• 
  DisVacayFamily (@DisVacayFamily) reported 25 minutes ago from Tiny, Ontario

  Another great Customer Service experience for me with @Xplornet @XplornetSupport ...In remote regions, it’s not easy getting internet, but no matter where you are, good customer service is something to appreciate 👍

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AtomicHydra (@atomic_hydra) reported 3 minutes ago

  @xplore_ca @Victoriab1107 Its a trap no one can help you they just look at your device and say its congestion or there is nothing they can do. Every thing is fine here. Worst service in Canada It should be ILLEGAL you claim you can watch high quality streaming.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 4 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported 5 minutes ago

  @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

• 
  Tybernicus (@Tybernicus17) reported 9 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

• 
  tsaloranta (hän, she, elle) (@tlsaloranta) reported 13 minutes ago

  @annafoat @AshleyFoxRPN @Rootly69 Same. Only choice is Xplornet or Starlink, and Xplornet was awful.

• 
  ☘️Seán Caomhánach ☘️ (@kavs86) reported 13 minutes ago

  @voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues

• 
  divine bovine (@divinebovine1) reported 15 minutes ago

  Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.

• 
  Tybernicus (@Tybernicus17) reported 15 minutes ago

  @mario4thenorth Same thing as with EORN...Eastern Ontario Regional Network, tasked with getting broadband to rural eastern Ontario. 20+ years and a house bought in '98 can only access Starlink which is not part of EORN. Xplornet satellite latency and cost not competitive. Cell service spotty. When house was purchased Bell Canada promised DSL in 6 months. LOL. First of all too far from local switching central office for DSL.

• 
  Jason Wright (@JasonDwright2) reported 16 minutes ago

  @issaibahim84 @Bell_Support StarLink is 140.00 a month. We are up over 450 mbs on a Gen2 receiver. The Mini we have on the trucks ,we are seldom under 350 mbs even doing 65 mph down the highway. We had Bell,it went down more than my ex wife,samething with Xplornet,Telus. Starlink has been the best to date.

• 
  Joyda Crawford (@jcnc60) reported 18 minutes ago

  @xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT