Xplore

Xplore Outage Report in Prospect Hill, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Prospect Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Prospect Hill, Ontario 12/14/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KT_Koop Katie Koopman (@KT_Koop) reported

    Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬

  • paquetpm Raymonde Paquet (@paquetpm) reported

    @Xplornet My area is not on the list. Most of the time I am using LTE because xplornet is too slow. I cannot wait till we have other options. Paying money for basically dial up.

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet My internet was down for the entire day yesterday and I called you only to be told to wait 20 minutes which turned into over an hour just to be told to reboot the router which doesnt ever fix the problem

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet How many people do you have disappointed with your service connected to this tower? "All" is not a number, but it is an acceptable answer.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Excellent, all those people that get to be just as disappointed with their service as the rest of us!

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet and how you're throttling my internet is not stated in the traffic management policy and you lie about throttling you can't just say we don't throttle then traffic manage and then deliberately throttle me and please tell me how your network isn't oversold your reps would sayother

  • truebusterflash busterflash (@truebusterflash) reported

    @cdnbeer Just checking if it’s xplornet because they are terrible.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet You forgot one. That's ok, I "got u fam". Q: Why do you suck so much? A: We have no idea how to run an ISP and really like money too much to fix what we've broken.

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet Ok, now take it down