Xplore Outage Report in Prospect Hill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Prospect Hill, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Xplore
Xplore is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @DK27029598 Any suggestions on how to get an appointment for a tech to restore my internet that's been out since Dec 29? I call support but don't get a call from repair tech. Pathetic service. Do better or hand over to someone who can.
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Tracy L.
(@soultrain123) reported
Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…
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Riemann
(@Riemann97885212) reported
@Xplornet We Canadians cannot begin to explain how happy we are that Starlink is going to slowly decimate your awful company.
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Luke Munro
(@_lukemunro) reported
@Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.
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Susan Balog
(@BalogSusan) reported
@LimestoneDSB Now day 15 with unstable internet. Xplornet needs to get going. We've been patient but enough is enough. This is the big rural internet provider !
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Aatos Lehtila
(@Qualifyfor) reported
@rantonstupidity I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think
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Gordy Kidlapik ❄️E1-644
(@Irngutaq2) reported
@Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit
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Garrett Wolf
(@garrett_wolf3) reported
@CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @thebrain2012 I have been waiting 12 days for a service app't. I have no internet at all. Repeated calls get nowhere but a new promise of an app't. Disgraceful. Did get my monthly invoice on time though. Funny how you never miss that.
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Nyles Desrochers
(@BaldurBarons) reported
@SteveArdiel If I had unlimited on my phone it would be better tethering to my phone than garbage xplornet.