Xplore Outage Report in Prospect Hill, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Prospect Hill, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Valerie Davies
(@vdavies65) reported
from
Kingston, Ontario
@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.
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Internet Needed (Please Help)
(@AtTheDogPatch) reported
@Xplornet I see no point. I called repeatedly already. Was finally told by one of your supervisors that I should have been told when I purchased your service that evenings would be poor. That made me laugh. It also made me give up. See no point in another phone call.
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Ms.OnAMission 🇨🇦 🌎🏳️🌈❤️✊🏻🤘🏻☘️🧡
(@ms_onamission) reported
@Xplornet After months of crappy internet and many times NO internet they finally admitted to throttling our service!! ##xplornetsucks #worstcustomerservice the system is working as designed when we can’t get service apparently
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Rei
(@Narushiima) reported
Love it when my internet is down for 3 days. @xplornet is so bad but the only ISP I can get
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brandon smith
(@brandon90053725) reported
@Xplornet and how you're throttling my internet is not stated in the traffic management policy and you lie about throttling you can't just say we don't throttle then traffic manage and then deliberately throttle me and please tell me how your network isn't oversold your reps would sayother
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brandon smith
(@brandon90053725) reported
@Xplornet when the tower shouldn't have been oversold in the first place or upgraded and then you said you don't oversell and you don't throttle you traffic manage I get throttled to 3 Mbps no matter what's available on the network for YouTube between 7 a.m. to 11 p.m. VPN gets upto 20
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Frank Polat
(@frankpolat) reported
@Xplornet if you will not respond to the customer issues for solving it, why asking account details in DM and awaiting one week no answer. You guys are perfect! for demonstrating every small thing of unprofessional service.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet How many people do you have disappointed with your service connected to this tower? "All" is not a number, but it is an acceptable answer.
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Cindy Doroschuk
(@fontgirl) reported
All I want for Christmas is a good internet connection @Xplornet seriously 50 minutes to wait for customer service I need a better provider that can service rural #manitoba what’s it going to take?
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Sean Moore
(@smPhreakazoyd) reported
@Xplornet What does xplornet plan to do to help lockdown people in ontario? maybe unlimited again for rest of dec 2020 and jan 2021 to help the customers out?