Xplore outages and service status in Russell, Ontario

Problems in the last 24 hours in Russell, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Russell, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Russell, Ontario

Latest outage, problems and issue reports in Russell and nearby locations:

• 
  Brent Campbell (@2ZRescue) reported 21 minutes ago from Russell, Ontario

  Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tristan Koschmann (@TristanKoschma2) reported 2 minutes ago

  @xplore_ca Hey your guys is internet is down since Thursday any help ?

• 
  David Hudec (@DaveAHudec) reported 2 minutes ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.

• 
  Joe Jansen (@joejansen1) reported 3 minutes ago

  @kevinki16180099 @Shawridgefarm @RSHFarms I've had starlink for 7-8 years.. never had an issue longer than an hour outage.. Watching the Pink Pony Pole Massacre show of Xplornet and government funded shenanigans.. glad we went the route we did.

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 4 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  CrustyOldFucker (@crustyoldfucker) reported 6 minutes ago

  So disappointed in the Government of New Brunswick. They are going to hand pick a few houses to receive the Starlink Rebate so they can say they helped. Total bullshit. Most people like myself have waited 18 years for something dependable and fast. Xplornet sucks plain and simple

• 
  Deevio (@Deevio4) reported 9 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  Orabidoo (@Orabidoo2) reported 15 minutes ago

  @1969Commando @MrStache9 Yea sadly I have XplorNet which loses satellite signal if a seagull farts in the distance.

• 
  Derek McLean (@dmclean82) reported 17 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  Kel.Ehh (@KelllEhhh) reported 18 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  Mike Gazzola (@The_RealestReal) reported 19 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now