Xplore Outage Report in Russell, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Russell, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Xplore
Xplore is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Russell, Ontario
The most recent Xplore outage reports came from the following cities: Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Orléans |
Total Blackout | |
| Orléans |
Wi-fi | |
| Orléans |
Internet | |
| Greely |
Internet | |
| Orléans |
Internet | |
| Marvelville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Russell, Ontario
Latest outage, problems and issue reports in Russell and nearby locations:
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Brent Campbell
(@2ZRescue) reported
from
Russell, Ontario
Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel68leo
(@daniel68leo) reported
I just saw a post from @DLeBlancNB about bringing reliable rural internet. Unfortunately @Xplornet is NOT a provider of reliable service. I have business service and it is down every couple of days.
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Daniel68leo
(@daniel68leo) reported
@Xplornet I am sure the joy won't last. Even business service has frequent problems.
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Jesse Campbell
(@INeededTheMoney) reported
from
Zorra, Ontario
@lewisbron @Xplornet Just the 5th? You'll catch up to the rest of us in no time. It's literally the worst.
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Mat
(@dirtyspades) reported
@Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal
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Hugh G Rekshun
(@ThirtyStone420) reported
@billgatescooka @Xplornet Yeah. That’s what they do. Because they can, with those two little words “up to”. They don’t have to provide you with what you pay for, so long as your internet is “working” they don’t give a ****. I’ve been with xploitnet for 20 years bud. They’re the worst.
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maggie cassella
(@maggiecassella) reported
@CRTCeng @Xplornet @CCTS_CPRST Thx again. Just checked it out. And that's not what I'm looking for at all. This seems to me to be an unfair trade practice. Is there nowhere I can go with a complaint about signing up for a service the company seems to have no commitment to delivering?
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
@SucksXplornet It’s like Xplornet is trying to get more people to work for their company by driving the customers angry 😠 and away from them Internet is not a business 👨💼 that is for you to own but a service that you provide to your customers and their satisfaction
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m3t4lw01f
(@m3t4lw01f) reported
Xplornet has, by and large, failed to deliver on their promise: "Connecting Canadians to what matters". Doubly so during this pandemic where I could barely work from home and my children had issues accessing online learning tools like Google Meet and Classroom.
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rekounas
(@rekounas) reported
@coleslawYSJ @Xplornet I signed up for Starlink beta. Hopefully I hear back soon. My guess is I will be going with their service when it comes in. Yes, it's more expensive, but I have seen speeds of 130 Mbps download and 12 Mbps upload.
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John Masswohl
(@JohnMasswohl) reported
@VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.