Xplore outages and service status in Russell, Ontario

Problems in the last 24 hours in Russell, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Russell, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Russell, Ontario

Latest outage, problems and issue reports in Russell and nearby locations:

• 
  Brent Campbell (@2ZRescue) reported 51 minutes ago from Russell, Ontario

  Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashley-Rose C (@TrashleyMess) reported 5 minutes ago

  @xplore_ca Your internet is down in Manitoba and no one's available to call on Christmas, can you guys do something about this?

• 
  Taylor (@mcleodtaylor1) reported 6 minutes ago

  @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

• 
  june ⭐️🌙 (@junee_swift) reported 6 minutes ago

  @xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

• 
  Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago

  Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?

• 
  Charles Braedley (@cbraedley) reported 12 minutes ago

  @Addy_Bo @CBCNS @nsgov Yup, definitely rural... although not by much. Less than 10 minutes to the 102 highway. Xplornet "delivered" "highspeed" LTE service to the area...

• 
  Tybernicus (@Tybernicus17) reported 15 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 15 minutes ago

  @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 21 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  Josh Ciemitis (@JoshCiemitis) reported 21 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  Devin Rabey (@Devin_Rabey) reported 21 minutes ago

  @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.