Xplore Outage Report in Russell, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Russell, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Russell, Ontario
The most recent Xplore outage reports came from the following cities: Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Orléans |
Total Blackout | |
| Orléans |
Wi-fi | |
| Orléans |
Internet | |
| Greely |
Internet | |
| Orléans |
Internet | |
| Marvelville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Russell, Ontario
Latest outage, problems and issue reports in Russell and nearby locations:
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Brent Campbell
(@2ZRescue) reported
from
Russell, Ontario
Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Becky C
(@MapleBecky) reported
@Xplornet He’s on hold with them again. Day 3. I’ll let you know if we still need help. :(
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Frank Polat
(@frankpolat) reported
@Xplornet if you will not respond to the customer issues for solving it, why asking account details in DM and awaiting one week no answer. You guys are perfect! for demonstrating every small thing of unprofessional service.
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brandon smith
(@brandon90053725) reported
@Xplornet when the tower shouldn't have been oversold in the first place or upgraded and then you said you don't oversell and you don't throttle you traffic manage I get throttled to 3 Mbps no matter what's available on the network for YouTube between 7 a.m. to 11 p.m. VPN gets upto 20
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Katie Koopman
(@KT_Koop) reported
Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Jaxson
(@jaxhood14) reported
@Xplornet when are you going to start giving customers what they pay for? 25mb/s down is ok except that customers never get that speed consistently. Paying 100$ a month for internet that throttles and for towers that are oversold is absolutely ridiculous! Barely useable!
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brandon smith
(@brandon90053725) reported
@Xplornet and how you're throttling my internet is not stated in the traffic management policy and you lie about throttling you can't just say we don't throttle then traffic manage and then deliberately throttle me and please tell me how your network isn't oversold your reps would sayother
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Raymonde Paquet
(@paquetpm) reported
@Xplornet My area is not on the list. Most of the time I am using LTE because xplornet is too slow. I cannot wait till we have other options. Paying money for basically dial up.
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brandon smith
(@brandon90053725) reported
@Xplornet sitting here have to wait for April for you to upgrade Carrying Place Tower even though I've been waiting three years for a lousy 25 megabits service that you don't provide why should I happily wait till April when the service has been like this for three years
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/