Xplore Outage Report in Saguenay, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Saguenay, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Daamen
(@JustmeinNB) reported
from
Humphrey Corner, New Brunswick/Nouveau-Brunswick
Middle of the day, nice weather. Internet keeps going up and down for no reason. This is exactly why we are leaving ... xplornet SUCKS. You can get speeds up to......! (But you probably won't!!!) @SucksXplornet
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet useless ****
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Dharmachef
(@dharmachef) reported
@Xplornet Why? Wait for an hour and find there's nothing wrong. The problem is yours for overselling the bandwidth. Contacting CRTC, and my MP
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Loricat
(@VoosieVooters) reported
@Nick62289935 @Xplornet No surprise to me. How, though, are they allowed to continue to sell service that they are unable to provide?
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m3t4lw01f
(@m3t4lw01f) reported
@Ansovald @Xplornet My issue is that they sell a service advertised as 25mbps but have never once provided that speed at a time of day that I would be awake to use it. It "works" in that I have a connection, but it doesn't live up to their advertising. "up to" notwithstanding.
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Nick
(@Nick62289935) reported
@Xplornet No it hasn't. Outage has existed since the day you bought out the competition, and continues still.
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Brian lucier
(@lucier_brian) reported
@BuBaBonneville @Xplornet I'm in the same boat here in Chatham-Kent area. Service is terrible everyday from 5pm til 10pm. When working speed is what I pay for way overpriced mind you), 10mb... never have to reboot radio, just goes back to normal speeds outside of peak hours. Way over subscribed!
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Nick
(@Nick62289935) reported
@Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.
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Tibalt Ablaze.
(@Ansovald) reported
@Xplornet That was quick.. never even noticed there was a issue..
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Nancy Daamen
(@JustmeinNB) reported
@m3t4lw01f @SucksXplornet Nope. 3 of us use under 500/ month. We tried Bell, It sucks too here. If this new option is viable, my husband will promote the hell out of it and Xplornet will lose lots of business in this area. Fingers crossed. It shipped yesterday,