Xplore Outage Report in Saguenay, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Saguenay, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis
(@lewisbron) reported
@Xplornet why is your internet so bad
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brandon smith
(@brandon90053725) reported
@Xplornet and please tell me how you managed to provide less than 1mbps consistently for over a minute sometimes you would have either be really stupid or do this on purpose in order for a hybrid fiber Network to be this slow
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brandon smith
(@brandon90053725) reported
@Xplornet how do you manage to oversell a network to the point where it cuts out for no reason literally was just watching a YouTube video I got 7 Minutes in and it just froze because my internet disconnected
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Metal Wolf
(@m3t4lw01f) reported
To the person from @Xplornet I just got off the phone with: maybe you should have a chat with the tech that told me there's been an ongoing issue with my tower since February 1. Either they were lying, or you were lying. Or maybe you're both lying. I am so sick of your ****.
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Jonathan Fortuna
(@TKC_1233) reported
@Xplornet 30 minutes on the phone with a moron telling me to unplug my router over and over again? No thanks! Your tech support is a useless as the internet service you provide.
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Metal Wolf
(@m3t4lw01f) reported
To put it in perspective @Xplornet: Even if my connection was "up" 50% of the time and I still consumed 800GB of data, that's an average speed of 5mbps over the month. I don't dispute that the connection works some of the time. But it doesn't work reliably, that's the issue.
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Metal Wolf
(@m3t4lw01f) reported
I'm just going to say it: **** you @Xplornet. **** you @APLenehan. I hope everyone responsible for this mess gets a rash in a place that's difficult to reach and embarrassing to scratch in public.
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Metal Wolf
(@m3t4lw01f) reported
Final thoughts for @Xplornet. Stop blaming COVID. I've read many stories that predate the pandemic of how truly awful your service is. The pandemic just shined an even brighter spotlight on it. You've had a year to improve. The fact you haven't indicates you don't actually care.
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Harbinator
(@Harb2point0) reported
@Xplornet My internet was down for about 12 hours yesterday? I just tested it now that it's back, 13.6 download? and I'm not going through your phone tag BS to talk to someone who knows zilch maybe a credit would help!
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Kevin Porter
(@kevdevlyn) reported
@Xplornet Haven’t you taken enough of our money for your ****** fixed wireless service over the years. now the government is giving you more. What a waste.