Xplore

Xplore Outage Report in Saguenay, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saguenay, Québec 12/12/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • lifewith3boyz DanaA (@lifewith3boyz) reported

    @Xplornet We call weekly! Your internet sucks!

  • markflemingnl Mark Fleming (@markflemingnl) reported

    @AngryDalty @JohnRiche too many folks have issues with xplornet always dropping and speeds inconsistent

  • stevelaycock44 Steve (@stevelaycock44) reported

    @Xplornet so you have an outage in Western Quebec. Any idea when it will be resolved?

  • teevmn Tvman (@teevmn) reported

    @kliivam @CoryBMorgan Xplornet was a joke. Terrible speeds but the 2 second lag made it useless when it did work. Starling has low lag because the SATs are so much closer.

  • DOUG_MCGR Doug McGregor (@DOUG_MCGR) reported

    @Xplornet Hey guys .... what's up? We've been down for over two hours (internet + phone). Can't get through to tech support.

  • falkorsrevenge Obsidianreign🇨🇦♓🐴 (@falkorsrevenge) reported

    @Leslie48364805 @joe_warmington Call center, I can't deal with people anymore at all in any context, especilly over the phone. Did tech support for xplornet for 2.5yrs. liked the company and lived the job, but 90% of the customers were the worst. Kinda broke me lol.

  • warwalker 🇺🇦 (@warwalker) reported

    Any of my tweeps on LTE Wireless internet? Xplornet is expanding service to our area. I thought it was going to be fibre to home, but turns out it's "4G Fixed Wireless". Website claims 50Mbps down, 10 up is possible. I am dubious. Should I be?

  • BenKlass Ben Klass (@BenKlass) reported

    @CompBureau @FP_Champagne Xplornet is a provider of last resort for people in rural and remote areas. Their FWA service can be okay and some people get along fine with it, but it is more expensive than comparable faster services available in cities.

  • chalackd Dano (@chalackd) reported

    @BenKlass @CompBureau @FP_Champagne Xplornet is a terrible company, for every reason, and it's no stretch to highlight them as a choice of absolute last resort. After nothing but trouble with them, I eventually got another option in my area, only for them to end up bought out by Xplornet too... Starlink soon...

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Showing a complete lack of investigative journalistic impulses, the journos b/h this story fail to examine how Rogers execs have been busy cultivating Xplornet as the preferred buyer while burning the prospects of rival bidders like Globalive through a slew of ***** tricks 4/