Xplore

Xplore Outage Report in Saguenay, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saguenay, Québec 11/22/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • cartotheneck Kyle Levesque (@cartotheneck) reported

    @Xplornet I've had no internet for 4 days. All I can do is phone your tech support in India who tell me "It will be fixed soon". Very unhappy.

  • KryptoDot KryptoDot (@KryptoDot) reported

    @Xplornet Monthly!? I dont understand what the problem is with that? I need internet for other things I'm not the only one using 500+gb and it's a family of six. It's also Unlimited for a reason so why bother talking about the amount of data we've used. The guy also end called 1 mins later

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet it's been a solid week of terrible internet. Called got told about a tower investigation. I cant even load the pages I need for school. What's going on?

  • harrbca Brad Harrison (@harrbca) reported

    @partspaul @Michell25471779 @Xplornet I've had my starlink now for a few months. No issues at all. Gaming works, and I've been on a bunch of Teams meetings that have lasted longer than 4 hours each. It's been wonderful.

  • FrankReardon1 𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @MaryLynnMetras @Xplornet @fanCRTCProfling Yes that’s true also, I experienced that as well on my travels. It seams anywhere outside a major city the internet is poor in Canada.

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet can I send you guys a bill for paying for the extension on my schoolwork? Since I cant load anything and I am supposed to be doing finals this week. Your service is mind numbing

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet I've tried calling at least 3 times today. Can't pick up the phone for customer in need of support eh?

  • gulag_77 your re-education camp roomate (@gulag_77) reported

    @Xplornet Both your contractors and customers get screwed over and lied to. It wouldn’t have been that hard to warn people of a scheduled outage that was set to last weeks. That would have shown some respect for your customers

  • KryptoDot KryptoDot (@KryptoDot) reported

    @Xplornet just did they told us that it was a tower issue, is it possible for a tower transfer.Right beside my house is another house with a internet same as ours and it's working.The caller also told us that it's no biggie he told us that we shoudnt worry since weve used 500+gb internet

  • peterbarker11 peter barker (@peterbarker11) reported

    @Bell You know the service is poor when I'm longing to have Xplornet back.