Xplore

Xplore Outage Report in Saguenay, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saguenay, Québec 12/20/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Literally nothing is working tonight. Thanks @Xplornet, you're the best. Good thing you completely deleted the XplornetSupport Twitter and don't have anyone answering phones, ever. You guys are the suckiest bunch of sucks that ever sucked.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Dear people of PEI, Don't use xplornet. Signed, Disappointed Customer

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet If my other local option wasn't capped at 200GB I'd go back in a heartbeat. But 200GB for a home connection is laughable, especially with things like security cameras, school and work. A consistent quality of service, even if it's 10mbps, isn't an unrealistic expectation.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    When you call @Xplornet support an hour ago and the estimate says 22 minutes, you realize all aspects of their business are really slow, not just the Internet service itself. I wonder if @APLenehan uses his own services or if he uses a legitimate ISP.

  • MTHallowFarms Loopy Burd (@MTHallowFarms) reported

    @m3t4lw01f @Xplornet Oh, so it’s not just me? Two days of this garbage.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Not pictured here, anything about actual xplornet service. I think their marketing team is a chicken pecking at a keyboard.

  • FuzzyGross DaveMcG (@FuzzyGross) reported

    Literally 5 min after I get off the phone with @Xplornet , service goes down AGAIN. I live with a LTC worker and a person who has stage 5 cancer and NEED access at ALL times, yet when I call I get told nothing can be done. Maybe @globalnews, @CTVNews would like to talk to you

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet fix my internet you illiterate **** head, give me the specs that i pay a way overpriced price for

  • RichardSkermer Richard Skermer (@RichardSkermer) reported

    @CCI_Wireless for the love of all things holy, can someone please respond to my QoS issues? I've been patient since February. It is even worse post @Xplornet purchase. It is almost like you want me to churn? Sub 2Mbps is unacceptable when I pay for your top package.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    How is it that Google Assistant is completely non-functional, Twitter is completely dead, yet I can watch a show on Netflix no problem and YouTube will let me stream a video at 7mbps? Then I do a speed test and my connection tests <1mbps. This makes no sense @Xplornet.