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Xplore

Xplore Outage Report in Saguenay, Quebec

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Boboljinks
    Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • LDesertwave
    Lily DesertWave (@LDesertwave) reported from Clearwater County, Alberta

    @Xplornet oh look first snow fall and the internet goes down.

  • Creecepticon
    Treatz420 (@Creecepticon) reported

    @Xplornet Using the network I have signed onto fb gaming for a lil over a year now page is monetized but I can't put out regular content due to lagging internet. I use a gaming router hooked to the router you provide. Bit aside from gaming the covid situation with zoom was plagued with lag

  • zmarv
    zmarv (@zmarv) reported

    @Xplornet Is your service on Manitoulin Island still down?

  • LRCBrown
    Laurence Brown (@LRCBrown) reported

    Seems Google's down -- or not responding. #bcpoli Xplornet

  • Creecepticon
    Treatz420 (@Creecepticon) reported

    @Xplornet I will call I just want to know what is actively being done to help reservations who have to use your service and have to struggle to get a decent signal. I had same issues in Maskwacis moved to Tsuu'Tina same issues. Your boasts of fast streaming may work if your the only person

  • ernie_river
    Ern (@ernie_river) reported

    @Boboljinks @Xplornet Do yourself a favour and order starlink. Xplornet is not only a terrible product but they also continually keep overselling the towers to make it worse. They’re stealing peoples money.

  • Chris64Roddick
    Christopher (@Chris64Roddick) reported

    @Xplornet Used to get around 50 Mbps in central Ontario and worked very well ! Not sure why some have issues ? I’m with Starlink now so 250 is normal.

  • Creecepticon
    Treatz420 (@Creecepticon) reported

    My **** internet is really getting to me lately last 2 weeks I peaked at 8 viewers a few times only for my stream to have my voice and a frozen screen. I appreciate those giving me advice believe me I tried adjusting my bitrate @xplornet rural satellite sucks *** needs to be sued

  • Zurpzi
    Lickers (@Zurpzi) reported

    Bro I need Daddy Elons Starlink net nowwwww!! Xplornet got me staring down a barrel every night ffs