Xplore

Xplore Outage Report in Saguenay, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saguenay, Québec 12/05/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?

  • FoxxTricky TrickyFoxx (@FoxxTricky) reported

    @Xplornet I would like to connect to what matters most but I have no useable internet speeds available in the Chatham-Kent / Ridgetown area...can you please let us k is when the issue will be fixed?

  • Dubbloseven Dubbloseven (@Dubbloseven) reported

    @Xplornet even cancelling your service has been a pain in the ***. Lying scammers. Un ******* real

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet "up to" is the way they can promise one thing and deliver garbage service, then blame you and your equipment. Con artists.

  • luvlambs Marion Greveling (@luvlambs) reported

    3.91 Mbps download 1.87 Mbps upload Your Internet connection is slow. These are some of the best numbers I get @Xplornet

  • RaptorialNB Aaron Burke (@RaptorialNB) reported

    @Xplornet Website says it’s not available in our area. Phone support says not available either. Yet my brother sent me screenshots of his account showing 50/10 and speed tests showing the same, he lives down the road. So I’m guessing it’s just not available in your systems to add yet?

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Mark_Goldberg @Xplornet By far the worst provider in the history of the internet. It’s 2021, why am I still having to deal with dial up speeds?? Oh right. Because Xplornet oversells towers and then throttles their speed to make up for it.

  • marshmat Matt Marsh (@marshmat) reported

    Oh, there it is. Tonight's annoying regular unscheduled long outage is an hour late. Tsk, tsk, @Xplornet

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Order paid for and @SpaceXStarlink has shipped. I will cancel @Xplornet very, very soon. The whole family is eagerly awaiting the switch. Very soon, we will be able to have Zoom meet with family at 7:30 in the evening.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Just had my first real outage with @SpaceX Starlink. Lasted about a half hour, maybe 45 minutes. My account portal had a banner that told me about it AND gave an ETA for a return of service. Two things I've never seen that pathetic excuse for an ISP @Xplornet ever do.