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Xplore

Xplore Outage Report in Saguenay, Quebec

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AAurora8911
    AutumnAurora8911 (@AAurora8911) reported

    @waylan_deith @Xplornet I’ve never gotten faster then 2mbps EVER even on my best days

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    I am using mobile data to access online services, thanks to Xplornet and their "traffic management policies" destroying my connection. Maybe I should start sending my bill for that back to @Xplornet every month since they're not providing the service they're advertising.

  • BoilardMichel
    michel boilard (@BoilardMichel) reported

    @Unsilent17 @Xplornet did that ! throw my computer out the window , it didnt help

  • shannon_chant
    Shannon Chant (@shannon_chant) reported

    @olblue81 @Xplornet We used to have it. Between crappy speeds and customer service we went to unlimited data on our cell phones for a bit. We have a local guy now that is better a lot of the time

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @olblue81 @Xplornet Average speedtest results are 6mbps over the last six months. Average results in the middle of the night (15mbps+) skew that number up, and during the day (2mbps) skew it down. Package speed is 25mbps.

  • jamesbergeron
    James Bergeron (@jamesbergeron) reported

    @m3t4lw01f @Xplornet Yup with the month. I've never used more than 200gig, would be impossible at my speeds lol

  • Shinzah321
    Sean Powless (@Shinzah321) reported

    @kevdevlyn @Xplornet I'm so angry that Starlink isn't functional here yet. I imagine the CRTC or some other government arm will totally **** us on it, like they do everything else. Including not allowing unlimited data phone plans and stifling infrastructure expansion. I live in SOUTHERN ONTARIO.

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet What does this have to do with anything? Look at these pretty colours, ignore our terrible internet. Nobody is falling for this "marketing".

  • onetwothreemike
    onetwothreemike (@onetwothreemike) reported

    @i_like_soup_ @bootscootnbouji @Xplornet I can't find the laugh button. Seriously. Xplornet sucks and only morons praise them.

  • cpwcsk
    Chad Peters (@cpwcsk) reported

    @olblue81 @Xplornet I am on the 25mb/200 satellite service, so I am paying over double what you are. I never get anywhere close to that anymore I called @woodrivercontr1 over a month ago about switching but they have never returned my phone call so 😒