Xplore

Xplore Outage Report in Saguenay, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saguenay, Québec 11/28/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • cardiff_sharon Sharon Cardiff (@cardiff_sharon) reported

    @bugalooa @Xplornet So, you would not recommend XplorNet? How bad is it and are you in the country?

  • Jenn_MacDonald_ Jenn MacDonald (@Jenn_MacDonald_) reported

    @Xplornet I have never received assistance. I get hung up on. Redirected. Told there is issues with the modem that I rent from Nexicom & that I have to pay more money for a tech to look at THEIR shitty equípement. & xplornet is my only option bc they eat up the rural internet companies.

  • Cboyx4 Cboyx (@Cboyx4) reported

    Wifi so bad im reading. Wtf @Xplornet what happened to the connection?

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet @Jenn_MacDonald_ Why do you ask people to DM you? You can’t verify who you’re talking to remember TH? Or do you want the screen shots from our last discussion where all you did was give me the tech support number because of exactly that reason. “You can’t be 100% sure who you’re talking to.”

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet did Jim have to pay to fix his issues?

  • AlterusNominus 4th (@AlterusNominus) reported

    @Xplornet Please explain to me why the internet stops working past 5:00 everyday? Has been happening since the start of fall. Can't watch videos, do online calls or even browse. I payed good money for this service and I better get what I payed for.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Lak3 @kapwamom @Xplornet I have been told that too - upgrading won't help the problem. It's time the watchdogs step in and make Xplornet provide some level of service that people are paying for.

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet @XplornetSupport Any updates in the outage in the Bradford area?

  • yzfoxsrm Is it over yet? (@yzfoxsrm) reported

    Still have no internet. Been down since 9:30ish last night. The joys of rural internet, thanks @Xplornet

  • Fawnoftime 🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet ...We also know that the problem is not on our end, as all of our friends and neighbours who have Xplornet (we're forced to because there is no other provider) have the exact same problems as we do at the same time. Can't your business just get their act together?