Xplore

Xplore Outage Report in Saguenay, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saguenay, Québec 02/18/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    Update..approaching 2 hours on the phone waiting @xplornet I’ve been through your entire song library and still no internet. How about an email system that allows customers know there’s an outage and that you’re working on it? After all we pay you millions per year and for what?

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    @Xplornet how about you fix your service... internets been out for the last hour... on the way be for the last 45 and counting. If you can’t supply reliable internet maybe you shouldn’t even try? At the very least has decent support lines so you can resolve issues for people...

  • KarenHoffman5 Just Karen (@KarenHoffman5) reported

    @Xplornet Please explain why you advertise unlimited internet when you don't provide unlimited internet. My plan says unlimited but when I call in, the voice robot reports that my service is currently in a "limited" state. That's.Not. Unlimited.

  • lewisbron Lewis (@lewisbron) reported

    The amount of hate you get and you’d think Xplornet would change but y’all are still ******* **** @Xplornet

  • dkornels dale kornelsen (@dkornels) reported

    @Xplornet @rammyramramram Yes your service is crap!! Terrible. Pay for 50 down and get maybe 6 on average

  • ScottFphotos Scott Fawcett (@ScottFphotos) reported

    @Xplornet this is the second time this month that I wake up and my internet is not working. Your turn around time for fixing it was 36 hours last time. That's unacceptable for those of us that work from home.

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet That's awesome. But what does it have in relation with an ISP whose can't run a network?

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet @Xplornet "hey, everyone look at our seven towers!" Residents of Ramara : "you mean the seven that never seem to work?"

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    Really @Xplornet I’m suppose to call back later because you have a large volume of call. Probably complaining about your rural service in #Manitoba

  • trainvalet Cory 🆎 (@trainvalet) reported

    @Xplornet I've tried that before. I get the usual info. I know how to operate my computer. These slow downs are on your side. These is frustrating, but there will be competition soon.