Xplore outages and service status in Saint Andrews, New Brunswick

Problems in the last 24 hours in Saint Andrews, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint Andrews, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moe G (@moegaultier) reported 6 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

• 
  J Snow (@DrewPeacock705) reported 8 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  T (@ThoughtsofT92) reported 8 minutes ago

  @xplore_ca Is there currently an outage in the Lac Ste Anne County area since the big windstorm last night?? My Internet services are down even after restarting my system a few times

• 
  Jean-François Mezei (@jfmezei) reported 12 minutes ago

  @Cory_Boehm No. Xplornet was just PR exercise with Xplornet never having intention to invest and develop a large network from scratch. (in fact, the real Xplornet spun that business off and it is now shutting own).

• 
  CrustyOldFucker (@crustyoldfucker) reported 13 minutes ago

  So disappointed in the Government of New Brunswick. They are going to hand pick a few houses to receive the Starlink Rebate so they can say they helped. Total bullshit. Most people like myself have waited 18 years for something dependable and fast. Xplornet sucks plain and simple

• 
  Bigwifi.ca (@BigwifiCa) reported 16 minutes ago

  Tofield** Telus service tonight 1-5 am Telus is working on their router in Tofield over night and they expect brief outages on all services . This may effect Xplornet, Telus , Big Wifi , and Eastlink.

• 
  Indubitably Tho (@IndubitablyTho) reported 20 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Michael Quinlan (@MikeSQuinlan) reported 21 minutes ago

  @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

• 
  Georgia, yr comics teacher (@voiceshapes) reported 24 minutes ago

  Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

• 
  yup yup yup (@blueyblondy) reported 25 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink