Xplore

Xplore Outage Report in Sainte-Adèle, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sainte-Adèle, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sainte-Adèle, Laurentides, Québec 02/22/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.

  • DaniFarmlink Dani Rands (@DaniFarmlink) reported

    @KeatingSeed @SpaceXStarlink Is this available now? Where I am we only have Xplornet satellite and it's capped limits for ridiculous prices. It's been tricky to manage data limits with life being so virtual! Speed isn't the issue just data caps! 😓

  • MikeJam19153378 Mike James (@MikeJam19153378) reported

    I wonder what will happen to @Xplornet once more re-sellers and starlink are up and running? Between their service, data-caps, pricing, and sometimes brutal customer service is it really worth it?

  • Nick62289935 Nick (@Nick62289935) reported

    @cbraedley @Xplornet For anyone thinking about becoming a customer...These guys replied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet, please explain how my download speed is 33kbps and my upload still 1.8mbps.. If my upload is capable of at least that, shouldn't the download as well? How's *that* work? Don't bother with an answer. You're plainly incompetent at running a network.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @SpaceX A friend that lives 8km south of me randomly tried and got in just now. I think I am *just* out of range to the north of their service area. I'm willing to put up with a downtime with this because I already have hours of downtime daily with Xplornet!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    That face when you pay for something and it works like it's supposed to. Like this new dishwasher. My dishes have never been cleaner. Not like my @Xplornet rural high speed internet connection. Which barely works at all.

  • Nick62289935 Nick (@Nick62289935) reported

    @karlin_george @Xplornet 1/2 Please update your CCTS complaint as you learn more... I'm currently involved in my second CCTS complaint with them. There was no outcome really from the first, but they punished me for filing that complaint by SLASHING my speeds and cutting my internet off multiple times/day

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    When @Xplornet offers to discount your bill because they can't live up to the advertising let them know they should be reimbursing you for subscriptions you can't access because of how awful they are. Netflix, Prime, Disney, Xbox Live, Stadia, iRacing, the list goes on...

  • Nick62289935 Nick (@Nick62289935) reported

    Amazing how @xplornet keeps telling me that they "haven't blocked my phone number" to prevent me from calling in to troubleshoot their terrible service, yet they are THE ONLY number that can't be dialed from my phone...weird, huh?