Xplore

Xplore Outage Report in Sainte-Adèle, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sainte-Adèle, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sainte-Adèle, Laurentides, Québec 01/22/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • XmedicNow Doug~E~Fresh (@XmedicNow) reported

    @LukeCharbonneau @NewsBayshore @CountyofBruce exciting if you have never had to deal with customer service from Xplornet. Atrocious service.

  • shmaelo Shae D (@shmaelo) reported

    @CRTCeng my internet provider @Xplornet does not answer calls when I phone them to cancel. I cannot cancel my internet service and I don’t know what to do!

  • dchipp David Chipp-Smith (@dchipp) reported

    Hey @Xplornet, r u going to #fixyourshit? 39 hours without internet now. Calling your 'support' gives me a different answer each time. First it's a Fibre line issue now it's still being diagnosed but not really sure what is going on?? Hey @AltimaTel do you service Rockyview?

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet Just checked, it's back up now . It was 3 days of no service! And no one when I called knew or give any eta of when was going be restored.

  • michaudlarry Larry Michaud (@michaudlarry) reported

    @Xplornet Why didn't you notify your customers of the issues? Keep us posted? Why did it take so long to repair?

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    It is easier to set up #Starlink than it is to cancel @Xplornet I mean by a landslide @SpaceXStarlink

  • imkice Roy Grosfield (@imkice) reported from County of Newell No. 4, Alberta

    @PennerBrian @elonmusk Xplornet sucked for the decade I was stuck with that crap company. Hated those guys

  • chalackd Dano (@chalackd) reported

    Things were finally looking up for us rural internet customers, service was still not perfect and speeds still lacked compared to town, but we were finally free from the exploitative @Xplornet monopoly. Or so it seemed, again...

  • EeveeKyoryu Eevee_Kyoryu (@EeveeKyoryu) reported

    @Xplornet Tweeting about coyotes and there is still no ETA for the internet, nor is there any update, just coyotes and ******* tweets about Ed, and Taylor. News flash! No one ******* cares!!!! FIX YOUR ****.

  • JRW34920847 JR W (@JRW34920847) reported

    @Xplornet 1 hour and 3 minutes on hold and Customer Loyalty hung up on me...are you kidding me