Xplore Outage Report in Sainte-Adèle, Laurentides, Québec

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Problems in the last 24 hours in Sainte-Adèle, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (78%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   E-mail (2%)

5. 

   TV (2%)

6. 

   Phone (1%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Scott Wallace (@Darsaw1217) reported 10 minutes ago

  @Xplornet how bout improving service in Prince Edward County that has out for 3 days. Xplornet = disaster. No communication. Upsell for stupid care plan when it’s an Xplornet outage. Threaten mileage for tech to come when again issue is an Xplornet outage.

• butterdave (@butterdave) reported 13 minutes ago

  @Xplornet Hi! happy customer (on the LTE package) based in Prince Edward County. Is there an outage in my area? Is there a webpage for xplornet that i can go to? If not, I believe investing in a status page would save customer confusion and time spent for your call centre reps

• Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported 15 minutes ago

  @SouthwellJoan @Xplornet And mine. We're going on 3 days, and when I called support they said my whole region was out. Three days? Really?

• Sean Hollywood (@seanphwood_sean) reported 17 minutes ago

  @Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!

• Star (@RealStarDeLuna) reported 21 minutes ago

  Power was about for TWO SEOND @Xplornet DOWN FOR 3 ******* HOURS!!!!! WHAT ********?!?! SWITCH FROM @Xplornet WHEN YOU CAN THEY ARE ******* USELESS!!!!

• nancy (@wallisdesigns) reported 22 minutes ago

  Another day, another @Xplornet outage. Multiple day outages in Prince Edward County continue. What is the status @Xplornet? What are you doing to support your customers? When will our service resume???

• Adam Becevello (@adambecevello) reported 29 minutes ago

  @gbeldam @Xplornet We are on @Xplornet at our cottage and honestly the second I get my Starlink dish and service set up I’m cancelling the crap xplornet service and never looking back.

• Greg Beldam (@gbeldam) reported 30 minutes ago

  Just found out that @Xplornet blocked my account on Twitter? That’s nice customer service.

• Bluebird (SkiAspen.eth) (@BluebirdX11) reported 32 minutes ago

  @rkhazzam @Xplornet @SpaceX It’s magical. Setting aside technical performance (poor), xplornet has, in my estimation, the worst customer service offering I have ever experienced from any company in my life. Starlink - so far so good. Lightning fast at the outset. And works.

• Pat St.Germain (@PatStGermain1) reported 33 minutes ago

  @Xplornet Just another day in Picton without internet. Same old same old with Xplornet,- expensive, slow and unreliable. While there are few options in the County, you could be the worst!