Xplore

Xplore Outage Report in Sainte-Adèle, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sainte-Adèle, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sainte-Adèle, Laurentides, Québec 11/13/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Adèle, Laurentides, Québec

The most recent Xplore outage reports came from the following cities: Saint-Jérôme.

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City Problem Type Report Time
CanadaSaint-Jérôme Total Blackout
CanadaSaint-Jérôme E-mail
CanadaSainte-Sophie Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Jérôme Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyBlizzard87 Andy Costa (@AndyBlizzard87) reported

    @koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.

  • MapleBecky Becky C (@MapleBecky) reported

    @Xplornet @SucksXplornet @XplornetES you need to invest in your customer service department. Spent hours on the phone on hold to be told they don’t know why my internet is out and I can just call back tomorrow. Not acceptable.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @uncultured It's the *one* thing I miss about living in the city. Xplornet is literally the worst ISP in the country, and they're my only option. Right now I'm testing at 2mbps with 350ms of latency. Last night I just didn't have internet at all! Anyhow, good luck with your 4k quest!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet You forgot one. That's ok, I "got u fam". Q: Why do you suck so much? A: We have no idea how to run an ISP and really like money too much to fix what we've broken.

  • mcmoo179 Brian (@mcmoo179) reported

    Finally,so satisfying moving on from “explornet ” to an ISP that delivers what they say they will deliver. After years of Xplornet’s poor business practices that their own people admit it dealt so good to make that cancel my service call. #xplornet @SucksXplornet @XplornetSWO

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet @Xplornet , the company that is happy to **** up their towers rather than fix them.

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet Ok, now take it down

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Ramaratwp @Xplornet That’s good now all you’re angry customers will be able to see it at night so when the internets not working will all just start pulling out airsoft rifles and shooting at your tower

  • davinalytle Davina Lytle (@davinalytle) reported

    @Xplornet I spoke to someone already. You said there are a lot of people working from home, & there aren't enough towers. I reminded you that issue wasn't going to change, & asked when more towers are going up, but all I got were excuses.