Xplore Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (80%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet After noticing the lack of internet access in remote Canadian communities, Xplornet took a bunch of cash from the government and still failed to deliver. This year they sponsored a bunch of other stuff instead of fixing their network though.
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DJJG 🐞
(@HanznFranz) reported
@Xplornet internet is down again. In Saskatchewan. Is there a problem with the satellite again or the modems?
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yo
(@Khrunts) reported
Yo @Xplornet your internet sucks *** 👍
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Nick
(@Nick62289935) reported
@karlin_george @Xplornet 1/2 Please update your CCTS complaint as you learn more... I'm currently involved in my second CCTS complaint with them. There was no outcome really from the first, but they punished me for filing that complaint by SLASHING my speeds and cutting my internet off multiple times/day
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Liam J
(@beckstreaker07) reported
@Xplornet Why would I bother, like I said nothing has changed in the 3 years of trying with all levels of support always recommending a work order that fixes nothing. Silvercreek ECI 03BC501 drops daily, This is a provider issue yet I eat the cost? Thankfully we have other options coming
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Dave Rooney
(@daverooneyca) reported
@ALL_CAPS Yes! When we lived in rural Stittsville we had crappy Xplornet until we were lucky enough to get Community Fibre. I’d like to go rural again at some point, but didn’t want to go back to Xplornet’s crap. Starlink makes that possible again!
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Nick
(@Nick62289935) reported
@karlin_george @Xplornet My second investigation is still ongoing, but their response as to why I am getting slow speeds is that it's not "punishment", rather they "have a known issue" that prevents them from providing what they charge for... Be Careful...you will probably be punished too.
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Nick
(@Nick62289935) reported
@Xplornet Now NINE (9) DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Crooks.
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Kevin Porter
(@kevdevlyn) reported
@Xplornet Well Xplornet today is a great day. Just got my invitation for the Starlink beta. Finally an end in site to your over priced shitty service.
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Mike James
(@MikeJam19153378) reported
I wonder what will happen to @Xplornet once more re-sellers and starlink are up and running? Between their service, data-caps, pricing, and sometimes brutal customer service is it really worth it?