Xplore

Xplore Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 04/26/2024 15:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint-Jean-sur-Richelieu, Montérégie, Québec

The most recent Xplore outage reports came from the following cities: Mont-Saint-Grégoire and Brossard.

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City Problem Type Report Time
CanadaMont-Saint-Grégoire Internet
CanadaBrossard Internet
CanadaBrossard Internet
CanadaChambly Internet
CanadaChambly Internet
CanadaBrossard Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • hu90885856 nairb (@hu90885856) reported

    XPLORNET did nothing to resolve their phone service problem and told me to resolve with BELL. A Xplornet manager was very unpleasant and would only say, repeatedly, "Is there anything else I can help you with?" I have had to return to BELL for a satisfactory phone service.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet I'm all out of witty things to say about your service right now, so I'll just say this: you guys are truly the worst ISP in Canada. @APLenehan should be proud of that distinction, it's not easy to be this hated and still be oblivious to it.

  • bugalooa bugalooa (@bugalooa) reported

    @Xplornet so is your service down here in central Ontario?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @JeddorePhil @FrankReardon1 @Xplornet The download speed (5meg) is the min considered high speed. 1. The upload is bad. The minimum is 1-meg, you have 1/2-meg. For deaf people using visual 911 & other things, this doesn't pass. 3 & 4. Latency/Jitter is high, chances are u have dropped packets, normal with satellite.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet I hate anything related to your **** company can't wait to switch this is what 60$ gets my dad you have the nerve to charge 100$ give me bullshit and won't fix so you give me 50$ discount and start throttling me you've broken so many internet laws the ccts should shut you down

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • Brian_Moon95 Brian Moon (@Brian_Moon95) reported

    A rural Nova Scotia family with two young kids would love to beta test @SpaceXStarlink Tower based internet not an option, cell coverage weak and Xplornet slow at best. 👋

  • TrainerGloria Trainer Gloria 🇨🇦 (@TrainerGloria) reported

    @Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet Could be. I live in Labrador and they emailed me telling me the sat I was on was shutting down in December and I should call them if I wanted to switch over. Installers due to come to community in short while. All new receiving equipment.

  • KJ_Lutz Katie Lutz (@KJ_Lutz) reported

    @NightShiftMD Pretty sure they are all doing that. We’re still waiting weeks later for xplornet to see if it’s possible to upgrade our service