Xplore

Xplore Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 02/16/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • starkinly Sara (@starkinly) reported

    @JC_TheMetalHead @Xplornet The person on the phone when I cancelled said they don’t take equipment back. We never purchased it.

  • ogradybex Rebecca O'Grady (@ogradybex) reported

    @Xplornet , is there an outage in Pontypool, Ontario? No service since last night. Update please? Not just me, other users in this area as well.

  • TDoraty Trevor Doraty (@TDoraty) reported

    @MoeFraser @mrmikeMTL @Xplornet I don't know if they service all the way down to you. But I'm on the same road (7 km away) and we use teksavvy and they're great

  • WilhelmGere Wilhelm Gere (@WilhelmGere) reported

    @Kaitlynkitzan @prairietara @Xplornet I've got Sasktel DSL, not too bad, not super-duper crazy fast, but it's okay. May not be available everywhere and comes through a landline.

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    Called @Xplornet to cancel my service and they told me I'd need to hold for 84 minutes to speak to a loyalty agent. That's a hostage situation.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan xplornet is working and they tell me. Or this one time when both were down, some strange v slow c-band service (something like that) wasn't and told me that way.

  • stephen_james_p Steve Parr 🇺🇦 (@stephen_james_p) reported

    @Xplornet @trubesb Can you confirm or deny that you throttle your service?

  • DonMcLeod1977 Donnny MacLoudd (@DonMcLeod1977) reported

    @Kaitlynkitzan @Xplornet I guess that’s why Xplornet works on my farm….. because it never rains.

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    @Xplornet Don't sweat it, I cancelled my service.

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet Thanks, but No Thanks I go through all the standard help desk script items to attempt to correct problems and no luck. IT IS ALWAYS DATA TRAFFIC CONGESTION root cause and even with two days lost service for tower node Antenna UPGRADES nothing changed. Hardware limits are oversold