Xplore Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsie D.
(@Chelsie_D) reported
@VoosieVooters No actually! The account has been active for a couple years. I hear so many terrible stories about Xplornet so I’m surprised my service has been relatively flawless from them.
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Kirk Pederson
(@RinglerunSk) reported
@Xplornet Why? I have talked to your support department (they are good by the way) and it is your tower that are down and costing me thousands. I see no reason it hear the same “we are sorry and are working on it” for the 14th time in past 30 days
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Mike Semeniuk
(@mikejsemeniuk) reported
@Xplornet i have called, your solution is to unplug everything. its changes nothing, your ripping people off. you cant provide the speeds you advertise, this is wrong! patiently waiting for a real solution.
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Metal Wolf
(@m3t4lw01f) reported
@DangerUnfun @Xplornet How else would I keep up on their complete lack of investment in their infrastructure and all the cool photos they post from their techs doing site visits to try and fix the unfixable?
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Kirk Pederson
(@RinglerunSk) reported
@Xplornet Hello @Xplornet social media rep. Does asking someone to DM direct actually fix the problems with the tower? If it does I will, but I suspect it will just have me reset everything and we will be back here with no internet and me falling behind in work.
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Steve Hainer
(@SteveHainer) reported
Thank you @Xplornet for your automated call telling me that my internet may be affected by 'maintenance' tomorrow. I have received 10 similar calls over the last 4 week. Your customer service reps have no explaination. Intermittant internet service is NOT acceptable. 😠😠😠
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Kirk Pederson
(@RinglerunSk) reported
@Xplornet Good morning @xplornet day 5 now. And we are still under investigation. Any updates on the Macrorie outage?
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Nathan Bell
(@erosfortones) reported
I'd like to reiterate, Xplornet is absolute garbage. Less than a megabyte, the last few days.
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barb swartzentruber
(@trubesb) reported
@Xplornet Done that multiple times. Now you make me pay for service calls to solve your bandwidth capacity issues
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Kirk Pederson
(@RinglerunSk) reported
@Xplornet “This is a recording”. Day 6 now and still no update other than investigation. Are we down to waiting for part, Moving to full replacement? Fows naybody know how long to get a Starlink?