Xplore

Xplore Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 01/23/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Dont forget Most people only have internet speeds for 6 days and you're put right back to 1.6 download speeds they wont change and never will i suggest anyone here *Go to Starlink and sign up beta is about to go public

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @DavidBe17330646 @Xplornet Yeah, when we were a customer they literally replaced the service we were on with a new radio and new clients, all while insisting it was our problem and charged us several months for service that didn't exist.

  • PitCrewJoel_25 Joel (@PitCrewJoel_25) reported

    @Xplornet is there a reason I pay for 24 hours of internet service but only receive about 20? Extremely unhappy, will be calling later today to complain and ask for a refund or better internet! Never had issues until you bought my internet provider!

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @baagheecha @Xplornet Better make sure they don't remove the radio that was sending you internet entirely Several months we were told it's a problem on our end and need to pay them to replace everything, And when it didnt work, they wanted to do that again, but there wasnt even support on their end

  • ms_onamission Ms.OnAMission 🇨🇦 🌎🏳️‍🌈❤️✊🏻🤘🏻🌊🧡 (@ms_onamission) reported

    @Xplornet Does the new website come with better service ? Because currently it’s abysmal.

  • FirstInLineYT Jake (@FirstInLineYT) reported

    Can't get through a full stream anymore because Xplornet is still trash and is getting us nowhere near the speeds we pay for. Internet companies are so **** dude. One of the last few things I actually enjoyed in life was streaming. So, that's great.

  • MaizeingPete Pete Archer (@MaizeingPete) reported

    @luvlambs @Xplornet Can u get the new Bell wireless network that got installed up on the hill by Ross rd?

  • Creecepticon Treatz420 (@Creecepticon) reported

    Oh man I left my telus hub downloading New World forgot to use my wife's Xplornet gone since 2pm got back at 10 and it's only at 10gb. Damn not til tommorrow I guess

  • boredof_bs heather (@boredof_bs) reported

    @Xplornet Don’t do it. Worst mistake of my IT life

  • ShaneEthan1 Shane (@ShaneEthan1) reported

    @ImTyJordan @PurolatorHelp The worst customer service I had was talking with Xplornet. You think they know what you're talking about then shuffle you around departments until you finally give up.