Xplore Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Xplore
Xplore is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Van Builder
(@RobVanBuilder) reported
@Xplornet there is a disconnect between local installers and tower maintenance. A new tower went up about 2km away and within line of site. Potential customers cannot get a signal. Local installer tried everything and thinks it the tower. Can I get the write person to talk to?
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Waylan Deith 🍥
(@waylan_deith) reported
@Xplornet Tell him to bring his ladder to my house and fix your shitty internet
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Airship Assassin
(@fyeahnix) reported
@joanlemmesmash @Xplornet you should absolutely file a complaint and make sure your job knows your provider is dogshit
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Just Karen
(@KarenHoffman5) reported
@Xplornet Please explain why you advertise unlimited internet when you don't provide unlimited internet. My plan says unlimited but when I call in, the voice robot reports that my service is currently in a "limited" state. That's.Not. Unlimited.
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m3t4lw01f
(@m3t4lw01f) reported
@harrbca @Xplornet @APLenehan The best is when it decides to start panel hopping and you get ok Internet for five minutes, nothing for 30, really slow for five more... Rinse, repeat. Then you lock the cell but 20 minutes later that cell goes offline or otherwise shits the bed. Xplornet is the best. Lol.
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Scott Fawcett
(@ScottFphotos) reported
@Xplornet this is the second time this month that I wake up and my internet is not working. Your turn around time for fixing it was 36 hours last time. That's unacceptable for those of us that work from home.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Speaking of pandemics, do you have any plans to actually make your network usable for people that need to connect to work VPNs, or are you just waiting out the vaccine until the pressure is off and you can continue to do nothing to help your captives?
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m3t4lw01f
(@m3t4lw01f) reported
@OneLinders @Xplornet Xplornet makes all kinds of promises they never keep. What makes 5G special or different?
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Ian
(@ayrporte) reported
Ok @Xplornet after 4 years of uninterrupted service we "upgraded" to your LTE Its been down 3 times in last 10days. Wasted 6 fn hours of my time on your customer service lines. Tonight the "17 min " wait is 49 minutes so far.... Young lad trying 2 write university Finals. #fail
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SomeOtherGuy
(@SomeOth78194030) reported
@Xplornet your internet service could’ve cost me money in a mrbeast video and now I’m sad my day was so well too