Xplore

Xplore Outage Report in Saint-Jérôme, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Jérôme, Laurentides, Québec 02/26/2026 21:10

February 26: Problems at Xplore

Xplore is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Xplore outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HtechFirearms Htech Firearms 💎 (@HtechFirearms) reported

    @CowInverted @Xplornet They’ll delete this comment. I’m dealing with an issue right now. Billed for hardware that’s been picked up.

  • trailhawk2013 Jeep Cherokee (@trailhawk2013) reported

    @Xplornet your internet service is extra $hitty tonight. FIX IT

  • Winter_Rose1313 Winter Rose (@Winter_Rose1313) reported

    @Xplornet is there another major outage?? Internets been funky all day and died at 8pm completely

  • seanwhitely SeanyyBoyy (@seanwhitely) reported

    @Xplornet Quite possibly the worst internet company I’ve ever had. You can’t use the wifi from the hours of 8-11 without constant outages. I’m even writing this on data because my wifi is currently unresponsive. Save yourself time and money and wait for Starlink

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet Had this same problem with xplornet years ago, nobody would service my hardware for over 6 months despite still being charged for service. Had to threaten legal action to get them to cancel the contract they weren't upholding. Troubling as they've bought my provider...

  • djtkat Jesus (@djtkat) reported

    @Xplornet hi i am having troubles connecting to the internet please help got the purple light thing all day

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @SilbermanCBC actually you're pièce in @Xplornet should be with customers from across Canada because I can tell you being a customer in Manitoba, you shouldn't have to keep filing comaints with the CCTS about how beyond horrible this company is.

  • BlueTeamJK Jason Keirstead (@BlueTeamJK) reported

    @Mark_Goldberg @mgeist @NDP 3. XPlornet as well as the other big 3 have all received significant subsidies from taxpayers to support rural rollout.

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

  • yaitsuckstobeu Don Carr (@yaitsuckstobeu) reported

    @Xplornet Worst company out there RUN , use smoke signals if you have to