Xplore

Xplore Outage Report in Saint-Jérôme, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Saint-Jérôme come from postal codes J5L.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Jérôme, Laurentides, Québec 02/21/2024 09:20

February 21: Problems at Xplore

Xplore is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Xplore outage reports came from the following cities: Montréal, Saint-Jérôme and Sainte-Thérèse.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Hour 3 of no @xplornet internet, their excuse was it was the fault of Silo Wireless the company Xplornet bought out claiming they sold them shoddy towers/equipment. Worked great before ya'll bought them out. Internet went to **** the day @Xplornet took over. @SucksXplornet

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I think the @Xplornet Twitter has been hacked. They haven't posted anything about fixing their awful network in a while. It's all retweets of completely unrelated things and a contest for a crappy tablet. Nice distractions. Does @APLenehan hand pick what to retweet?

  • jordynshea ice queen (@jordynshea) reported

    @_spookshow @Xplornet Man, never again will I have xplornet. It’s peepeepoopoo garbage. Swift is where it’s at

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    @Xplornet how about you fix your service... internets been out for the last hour... on the way be for the last 45 and counting. If you can’t supply reliable internet maybe you shouldn’t even try? At the very least has decent support lines so you can resolve issues for people...

  • fyeahnix Airship Assassin (@fyeahnix) reported

    @joanlemmesmash @Xplornet you should absolutely file a complaint and make sure your job knows your provider is dogshit

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I'm not asking for the world, I'm just asking for the service that was advertised. 25mbps. Not "<2mbps when it's working, but it probably won't be working". It isn't an exaggeration to say that @Xplornet truly is the epitome of incompetence. The absolute worst. Irredeemable.

  • ayrporte Ian (@ayrporte) reported

    @Xplornet Thanks for reaching out. Another 2 hours on phone with support last night. Hopefully resolved. Its the 8 hours of my time lost Plus the additional 8 hours cell data used up to keep network going

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Since being moved from Vanscoy to Martensville tower on @Xplornet the overall service has been far worse. My Internet is basically offline from 6pm-midnight now. It sure would be nice to get the service that was advertised. I don't think "up to" includes not working at all.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet has panel hopped all afternoon into this evening. Flipping between what I would consider "non-existent" and "connected at slower than dial up", with minutes of downtime between hops. I've locked to the "best" cell now and it's still very slow, but at least connected.

  • mike_strik Michael Strik (@mike_strik) reported

    @Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!