Xplore

Xplore Outage Report in Saint-Jérôme, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Jérôme, Laurentides, Québec 01/26/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Xplore outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertStope1973 Robert Mcelroy (@RobertStope1973) reported

    @Mullin_95 @Xplornet You will never regret that decision

  • lakin013 Just Dee, but 3x Pfizerized (@lakin013) reported

    @Xplornet any idea why the internet keeps going out near Gwynne,AB? Service has sucked for years so we don't even bother with tech support anymore. We shouldn't have to reset our router multiple times per week. We've changed routers several times as well

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet Tried that several times already. Same pathetic excuse each time: too much network congestion. Don't sell more subscriptions than you can handle. #xplornet #poorservice

  • KenJKavanagh Kenneth J. Kavanagh (@KenJKavanagh) reported

    Day 11 & still no internet. The operative word in customer service is service; it's not a promise or logo or a survey. Its a deliverable & @Xplornet hasn't delivered. I'm now xploring 4 a new provider!

  • _lukemunro Luke Munro (@_lukemunro) reported

    @Xplornet @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is unusable. I'm paying for your highest speed plan. This shouldn't happen.

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    So, @Xplornet has once again decided to shut down the network during daytime hours. They don’t consider those of us who work from home. What about our lost wages or reimburse users for loss of service for the day? Most providers do their service overnight. I emailed & no reply🤬

  • legoshis_boxers erik | MMIW. BLM.  (@legoshis_boxers) reported

    @Xplornet But y'all won't stop overpricing yo crappy *** services.... gonna bring up indigenous people but you overcharging us for terrible services, sumn aint adding up, maybe dont use us for your own purposes to make it seem like you supprt your communities when you overcharging us

  • blackdeath220 Pete Traina (@blackdeath220) reported

    @Xplornet is Caistor centre down?

  • 2hounds Dane Caldwell (@2hounds) reported

    @Xplornet service has gone down near Centreton Ontario

  • FarmsQuesseth Quesseth Farms (@FarmsQuesseth) reported

    @Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time