Xplore outages and service status in Saint-Jérôme, Quebec

Problems in the last 24 hours in Saint-Jérôme, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jérôme, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported 6 minutes ago

  My internet has been on and off since yesterday. Xplornet internet freakin sucks DX

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  june ⭐️🌙 (@junee_swift) reported 8 minutes ago

  @xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

• 
  AtomicHydra (@atomic_hydra) reported 8 minutes ago

  @xplore_ca Its actually IMPOSSIBLE to meet any deadlines with this quality. Moving is not an option. This is not my problem. Its pretty sad when employees admit the over-crowed panels that customers are on.

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 8 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  Allan Wilson (@uncleal13) reported 13 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

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  Lin R (@Blu_Butterfly8) reported 15 minutes ago

  @GSmokesweed1 I'm using my tablet while away and that limits me a lot and Xplornet (for North Quebec) sucks...

• 
  from the void (@semiotechnic) reported 16 minutes ago

  @Xplornet are you folks experiencing an outage in some service areas???

• 
  ☘️Seán Caomhánach ☘️ (@kavs86) reported 19 minutes ago

  @voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues

• 
  CityyGal (@LLowney49) reported 20 minutes ago

  I had @xplornet, the service was terrible, usually single digit download speeds when it worked at all, so I canceled it. I am 73 years old and they expect me to climb up on my roof to retrieve a piece off the dish or they are going to charge me $500. #xplornetsucks

• 
  Nichole Neubauer (@N_Neubauer) reported 24 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?