Xplore

Xplore Outage Report in Saint-Jérôme, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Jérôme, Laurentides, Québec 02/01/2026 12:50

February 01: Problems at Xplore

Xplore is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Xplore outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Maybe they don’t want me providing them with better service and having companies like @Bell pay them the extra fees 💰 even though Bell would likely do that to Xplornet if Xplornet was willing to create better service because Bell has more power and owns a major tv 📺 station 🚉

  • mingo59 Marci Girling McPeak (@mingo59) reported from Calgary, Alberta

    @ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet If a person doesn’t spend that much time on the Internet then they’ll get Xplornet Service if they live in New Brunswick Canada 🇨🇦 but since I’m on the Internet more often and are an adult 🧑 and has more free time in the world 🌎 that means I have to stick with Bell 🔔

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @Google Xplornet does actually have 5G Internet already but it’s not really that great 👍 and all they do is try to bypass all the @Google Service that you get with 4G and it messes with your Internet and you shouldn’t use the service at all and they use fake content from @Google

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • PiperYeen Piper 💫 (@PiperYeen) reported from West Perth, Ontario

    My internets been out since last night -_- fml xplornet sucks

  • xAshleyAlexiisx .Ashley.Alexis. (@xAshleyAlexiisx) reported from Trout Creek, Ontario

    @Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Let’s keep spreading news on @Google about @Xplornet until they shut down and can no longer engage in toxic behaviour

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Xplornet didn’t actually promise the 5G Service but they did promise faster speeds with the 5G Internet but they have also been accused of denying the fact that they use the 5G Service to throttle with people’s Internet Connection I see it all happen at Glen‘s House 🏡

  • lmasse729 Lindsay Masse (@lmasse729) reported from Macdonald, Manitoba

    @coreymyersphoto @winklercoop @Xplornet Heard lots of guys complaining about Xplornet, I use and know a few that have switched to Visp and like it. No help on installers tho