Xplore Outage Report in Saint-Jérôme, Laurentides, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jérôme, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Xplore
Xplore is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Saint-Jérôme, Laurentides, Québec
The most recent Xplore outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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zmarv
(@zmarv) reported
@Xplornet do you have an outage map page instead of having to conclude that you're service is down when all else fails? Is it down now on Manitoulin Island?
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zmarv
(@zmarv) reported
@xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!
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catboy
(@catboymech) reported
also I guess I might as well do a bug report to the relevant parties @OnDeck @Xplornet please fix, okay
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Paul Rhodes
(@Badenoch1) reported
@Xplornet The usual canned response. This is not a question about my account but your response regarding all of the Xplornet accounts left without service due to the Rogers outage. They are providing compensation equal to five days of service. What are you doing?
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cathcart auto parts
(@AutoCathcart) reported
@Xplornet Now you have blocked my number so i cannot call you, 2 days, no phones, Very Bad Service. This is not Acceptable at all. This company has NO customer service. I'm guessing the boss has gone fishing.!
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Jennifer Stadtke
(@jstadtke1) reported
@RobeyEdith @Xplornet Definitely unacceptable. It took 15 phone calls and a letter to the CRTC to have xplornet send a service tech. We had no service many times throughout the day and finally one employee at Xplornet advocated for us. We now have more consistent service but it took hours on the phone
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cathcart auto parts
(@AutoCathcart) reported
@Xplornet can you fix my internet please
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The Avros / Les Avros
(@AvrosClub) reported
@GreatRootBear @TorontoDefiant @Xplornet Feels bad man
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Tyson Chelsberg
(@chellyy08) reported
@Xplornet Xplornet is absolutely terrible
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cathcart auto parts
(@AutoCathcart) reported
@Xplornet account number 1502785 can you please fix my phones,we require them. $ workers here need the phones to do their job. And no 911 services working either