Xplore outages and service status in Shawville, Quebec

Problems in the last 24 hours in Shawville, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Shawville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Shawville, Quebec

Latest outage, problems and issue reports in Shawville and nearby locations:

• 
  @RGDancingMan (@RGDancingMan) reported 40 minutes ago from Thorne, Quebec

  Hey Picanoc. Your internet service is still down in Ladysmith, Quebec. I am not the only client inconvenienced. I, and many others, have to rely on the internet to work remotely. Are you trying to compete with Xplornet for the worst service reliability rating?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ghost0zz516 (@ghost0zz5143458) reported 20 seconds ago

  @ICcrapdaily @Xplornetsuppor1 @MarkReid42 *Xplornet Support* Dude literally fronts a company that wouldn't exist if not for tax payer subsidies. The CEO is literally Mark Carney and Trudeau's buddy.

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 4 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  Heather, Heath,Dafink,Mom (@HeatherTownFink) reported 4 minutes ago

  @xplore_ca is there an outage in Central Alberta?

• 
  Ashley-Rose C (@TrashleyMess) reported 6 minutes ago

  @xplore_ca Your internet is down in Manitoba and no one's available to call on Christmas, can you guys do something about this?

• 
  Michael Quinlan (@MikeSQuinlan) reported 8 minutes ago

  @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

• 
  JJ Temple (@pcman87654) reported 14 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

• 
  CJH (@CJH39493411) reported 18 minutes ago

  @xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 22 minutes ago

  @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑

• 
  Ryan Morey (@RyanMor83438655) reported 24 minutes ago

  @xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?

• 
  CdnARS VE4PER (@CdnARS_VE4PER) reported 24 minutes ago

  @BobIrvingCJOB and since I am in rural area with @Xplore aka xplornet ISP with oversold network hardware infrastructure service often degrades so badly that they force me to be wasting my $25/mo fee on bomber games as well so these things appear to be new standards of customer service 4 all biz