Xplore

Xplore Outage Report in Thorne, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorne, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorne, Outaouais, Québec 02/16/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Thorne, Québec

Latest outage, problems and issue reports in Thorne and nearby locations:

  • RGDancingMan @RGDancingMan (@RGDancingMan) reported from Thorne, Québec

    Hey Picanoc. Your internet service is still down in Ladysmith, Quebec. I am not the only client inconvenienced. I, and many others, have to rely on the internet to work remotely. Are you trying to compete with Xplornet for the worst service reliability rating?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Rob took 54 hours to upload this photo using an Xplornet connection. You're service is garbage, and your customer service is bigger garbage.

  • Dubbloseven Dubbloseven (@Dubbloseven) reported

    @xplornet Throttling and blocking my internet usage right now. hahaha. If you are reading this and an xplornet customer experiencing the same issue. Its not technical difficulties; tap that like/heart button. lol. :)

  • j8_ozzie OzzieJ8 (@j8_ozzie) reported

    @Xplornet My wifi has been terrible lately, I can’t wait till starlink comes out, would rather pay $130 a month with speeds of 150mb down and 50 up with 20-40 ping instead of $110 a month for 2mb down and 2mb up and 80+ ping ive called support many times but there’s nothing they can do.

  • sue_platts Sue Platts (@sue_platts) reported

    @Xplornet come on!!’ What the heck is going on 3rd time this week no internet & tomorrow more disruption to service.

  • JoanneP666 Joanne (@JoanneP666) reported

    @SucksXplornet @Xplornet hey #xplornet Working from home and trying to pay my workers but can’t access online banking all of a sudden, cheap service for a very high price

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @flipsNAW @Xplornet go ahead and call they not going to do ****.

  • SaraFromSussex Sara (@SaraFromSussex) reported

    Just heard from other villagers that I am not the only one experiencing issues this week. Many of us have been unplugging the damn routers and plugging them back in, as @Xplornet often advises to do when you call them with any internet issue.

  • tomizo103 tomizo tommy (@tomizo103) reported

    @Xplornet I want to get more detail solution for state code 30.1.1 on the modem HT2000. My internet connection is down every 30 min and the only solution I have is just power off the modem and wifi router, wait 4-5 minutes and restart. It is really frustrating.

  • courtneynewham Court MacD (@courtneynewham) reported

    @Xplornet Hours following “maintenance” in our area, the internet is the worst it’s been in months.

  • kerncarter kern carter (@kerncarter) reported

    @kcfaye506 @TorontoStar @Xplornet Wow. I pay less than half of that. The fact that there aren't any other options is terrible.