Xplore

Xplore Outage Report in Thorne, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorne, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorne, Outaouais, Québec 01/28/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Thorne, Québec

Latest outage, problems and issue reports in Thorne and nearby locations:

  • RGDancingMan @RGDancingMan (@RGDancingMan) reported from Thorne, Québec

    Hey Picanoc. Your internet service is still down in Ladysmith, Quebec. I am not the only client inconvenienced. I, and many others, have to rely on the internet to work remotely. Are you trying to compete with Xplornet for the worst service reliability rating?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jordan_leroux Jordan Leroux (@jordan_leroux) reported

    @Xplornet outage. Again. We just turned it back on and it’s out again. No reliability. No customer service. I guess we just wait for cogeco

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet I can't wait for my starlink dish to show up so I can cancel with you guys.

  • snocross26 Brian Glowach (@snocross26) reported

    @Xplornet Our download speed is 2mbps.... right since the day it was installed... the installer said that we have a strong signal... you want your service payment for the upcoming month... fix our ******* internet.... NOW!!

  • FYoda7 FoxYoda7 (@FYoda7) reported

    @Xplornet outage in Eatonia SK. Any update on a fix?

  • cloudycanuck Josh Fraser - Stayin the blazes home. (@cloudycanuck) reported

    @c_f_johnson I take it you’ve never used terrestrial wireless like @Xplornet before

  • dbanks460 D Banks 🇨🇦 (@dbanks460) reported

    @Xplornet You have reviewed my account many times and basically said there is no fix sorry about your luck even after numerous CCTS complaints. You continue to advertise speeds you simply can not provide to people and charge outrageous prices. Fix your system.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet "up to" is the way they can promise one thing and deliver garbage service, then blame you and your equipment. Con artists.

  • marshmat Matt Marsh (@marshmat) reported

    Aaaand there's the nightly @Xplornet service interruption for Kepler tower / S. Frontenac. Just a short one tonight! I was all ready for the usual several minutes of nothing working!

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Apparently you want another $100 to upgrade to this service. Seems like a money grab as you cannot provide anywhere close to 50/3 I am supposed to get right now.