Xplore Outage Report in Thorne, Outaouais, Quebec

Problems in the last 24 hours in Thorne, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Thorne, Quebec

Latest outage, problems and issue reports in Thorne and nearby locations:

• 
  @RGDancingMan (@RGDancingMan) reported 10 minutes ago from Thorne, Quebec

  Hey Picanoc. Your internet service is still down in Ladysmith, Quebec. I am not the only client inconvenienced. I, and many others, have to rely on the internet to work remotely. Are you trying to compete with Xplornet for the worst service reliability rating?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Semeniuk (@mikejsemeniuk) reported 6 minutes ago

  @Xplornet When we upgraded to the 25mbs, The first few days we got speeds around 10mbs ever since it has been averaging 1 to 2 mbs. I'm paying more for the same speed, and all xplornet tells me is that everything looks good on our end. that's not good service!

• 
  officer pablo (@PabloOfficer) reported 6 minutes ago

  @Nick62289935 @Xplornet Fr like restarting my modem ain’t Gona help when the problem is on Xplornet’s side false advertising 40mbits/second I don’t even get 1

• 
  Jessica Doyle (@JessicaDoyle) reported 7 minutes ago

  @TalkingNB @CBCNB @ONBCanada Agreed. My internet is awful. I have no choice but to use Xplornet while I wait for Starlink to arrive. Too bad nbgov invested another $40,000,000 into Xplornet tech that is already outdated before it’s even installed on the ground. Starlink would have cost a fraction of this.

• 
  Metal Wolf (@m3t4lw01f) reported 10 minutes ago

  90 minutes and counting since rebooting my @Xplornet equipment and having zero internet. I filed a CCTS complaint. Enough is enough.

• 
  Derek Grant Holowka 🇨🇦 (@Real_McMunchie) reported 13 minutes ago from Ridgeville, Manitoba

  Can't wait for @SpaceXStarlink in my area. So done using my cellular data for internet at home. It's been one hell of a ride @Xplornet. One I would not wish on anybody. I spend about an hour weekly doing system reboots. Just a garbage product.

• 
  Brian (@BrianMo94756827) reported 17 minutes ago

  @Xplornet We got a call today saying there may be a disruption of service from 8am to 10 pm Tomorrow (Monday) You know the day where people working from home/school from home are affected. Why? What could you be doing that it takes all day ? Why not do it on the weekend? 😡

• 
  Jasper Moneo (@MoneoJasper) reported 18 minutes ago

  @Xplornet Yeah say goodbye to your entire client base once Starlink becomes more commonplace. On the 50mbs plan my speeds are terrible, even before peak hours. Going to be happy to have another internet option.

• 
  abraham tio (@jazzhammer) reported 18 minutes ago

  @Xplornet what do i think ? i think your monopoly is over. also, if your support page says you'll respond to my email inside 48 hours, you should respond inside 48 hours.

• 
  Metal Wolf (@m3t4lw01f) reported 20 minutes ago

  Rebooted and now it won't reconnect to the tower. @Xplornet I know I'm *kind of* a **** to you on Twitter, but do you think maybe possibly you could actually fix this? Three days ago I had the exact same signal and was getting 15-20mbps. Tonight I'm getting nothing.

• 
  Metal Wolf (@m3t4lw01f) reported 21 minutes ago

  @harrbca @Xplornet I haven't been able to connect to the tower since last night. I see it connect, the status changes to 'network entry' on the cell I usually connect to, and then it disconnects and loops. When it's trying to enter the network the signal numbers are what they usually are.