Xplore

Xplore Outage Report in Thorne, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorne, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorne, Outaouais, Québec 03/12/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Thorne, Outaouais, Québec

The most recent Xplore outage reports came from the following cities: Shawville.

Loading map, please wait...
City Problem Type Report Time
CanadaShawville Internet
CanadaShawville Total Blackout

Community Discussion

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Xplore Issues Reports Near Thorne, Québec

Latest outage, problems and issue reports in Thorne and nearby locations:

  • RGDancingMan @RGDancingMan (@RGDancingMan) reported from Thorne, Québec

    Hey Picanoc. Your internet service is still down in Ladysmith, Quebec. I am not the only client inconvenienced. I, and many others, have to rely on the internet to work remotely. Are you trying to compete with Xplornet for the worst service reliability rating?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ConSpark86 Chris Dyer ConSpark (@ConSpark86) reported

    @Xplornet my internet has been down west of red deer for about 14 hours now, any explanation?

  • seanphwood_sean Sean Hollywood (@seanphwood_sean) reported

    @Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.

  • Jay_Averill Jay Averill (@Jay_Averill) reported

    @ChrisLaBossiere @Xplornet Had to do the same. They just can’t compete with the speed and reliability of Starlink. Xplornet did have great customer service but that can’t compensate for a poor product they aren’t upgrading.

  • ChrisLaBossiere Chris LaBossiere 🌻 🇺🇦 (@ChrisLaBossiere) reported from Minton, Saskatchewan

    @Making8 @Xplornet I was able to get it after about 4 months waiting. I thinks it's actually better now. Support is not great but it's pretty much trouble free after it's setup. We're getting 80 mbps downloads instead of 3-4, so well worth it.

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet how bout improving service in Prince Edward County that has out for 3 days. Xplornet = disaster. No communication. Upsell for stupid care plan when it’s an Xplornet outage. Threaten mileage for tech to come when again issue is an Xplornet outage.

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @SouthwellJoan @Xplornet Same here. Xplornet is living in a fantasy world. No service since Wednesday.

  • PatStGermain1 Pat St.Germain (@PatStGermain1) reported

    @Xplornet Already did to receive the automated message that the internet is down in my area. Go figure! When you need reliable rural internet for work, Xplornet is not it. Service calls resolve nothing unless it’s to upsell me to a new package with the promise of being more reliable!

  • SouthwellJoan joan Southwell (@SouthwellJoan) reported

    @Xplornet How about today June 28 & 29 2022 not service for two days. So If its fixed why is mine still not working.

  • BluebirdX11 Bluebird (SkiAspen.eth) (@BluebirdX11) reported

    @rkhazzam @Xplornet @SpaceX It’s magical. Setting aside technical performance (poor), xplornet has, in my estimation, the worst customer service offering I have ever experienced from any company in my life. Starlink - so far so good. Lightning fast at the outset. And works.