Xplore outages and service status in Sherbrooke, Quebec

Problems in the last 24 hours in Sherbrooke, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sherbrooke, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Dodd (@nickdodd) reported 5 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  AtomicHydra (@atomic_hydra) reported 8 minutes ago

  @xplore_ca @Victoriab1107 Its a trap no one can help you they just look at your device and say its congestion or there is nothing they can do. Every thing is fine here. Worst service in Canada It should be ILLEGAL you claim you can watch high quality streaming.

• 
  Allan Wilson (@uncleal13) reported 18 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  @cattlemen (@cattlemen1979) reported 21 minutes ago

  @xplore_ca It’s awful internet Was told if it was slow in the evening that’s just how it is the network is too busy like wtf

• 
  Kelly McNeice (@McneiceKelly) reported 21 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

• 
  Mitchell Mcintosh (@kujala_good) reported 26 minutes ago

  @xplore_ca You need to fix your internet it's getting really annoying I use YouTube to help me sleep and it never works I try resetting and nothing

• 
  Based Canadian (@jasonforrest) reported 26 minutes ago

  @CBCNews Xplornet charges far too much. Please fix this.

• 
  Jean-François Mezei (@jfmezei) reported 27 minutes ago

  @Cory_Boehm No. Xplornet was just PR exercise with Xplornet never having intention to invest and develop a large network from scratch. (in fact, the real Xplornet spun that business off and it is now shutting own).

• 
  Spenser Hamilton (@OtherSpenny) reported 29 minutes ago

  @JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.

• 
  Smokey Bull 😤 (@KingPearye) reported 29 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.