Xplore

Xplore Outage Report in Sherwood Park, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sherwood Park, Alberta 01/13/2026 09:05

January 13: Problems at Xplore

Xplore is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sherwood Park, Alberta

The most recent Xplore outage reports came from the following cities: Edmonton and Sturgeon.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca Xplornet is sending a tech to point me back at Vanscoy. They admitted on the phone I should never have been left on Martensville as it doesn't meet quality for 25mbps. Shocking, right? Hopefully that gets me through until my Starlink ships.

  • ElvisCavalic Elvis (@ElvisCavalic) reported

    @Pete09904393 @TekSavvyBuzz @CBCNews There is nothing to suggest that the Xplornet management would behave any different is the problem. I don't have a problem with them existing or renting the network, but they don't actually try to improve rural connectivity, they just ***** about big telecom.

  • DtotheIzzoAcres Dusty (@DtotheIzzoAcres) reported

    @BaldurBarons @Smithfamilyseed But what about them poor folks @Xplornet their excellent customer service and great service rates?

  • keithwawanesa Keith Murray (@keithwawanesa) reported

    @TerryHyra @Xplornet @starlink Starlink will be no better a year from now. They will over subscribe their service and speeds will be back to Xplornet quality.

  • unnervingfalcon Wes (@unnervingfalcon) reported

    @elonmusk just want to say ty. I got my Starlink sign up email yesterday. I shouldn’t be this excited but my xplornet satellite internet has been soooo bad for years. I’ve had enough of the 20 min to watch a 5 min video at 140 p quality.

  • Spicoli11 Geoff Bedard ©️ (@Spicoli11) reported

    @Smithfamilyseed This service will put companies like Xplornet under for sure! Don’t wish I’ll on anyone but man it’s been. Long time coming for rural customers

  • NESaskFarmer Ryan Pederson (@NESaskFarmer) reported

    @aar0nsadler @dennydenny1020 You will miss calling Xplornet for troubleshooting help. Xplornet - “unplug your router for 30 seconds.......how is it now?” Customer- No change still terrible. Xplornet- Well than it’s because of the weather. Have a nice day!

  • stevesbizzs Stephen Lee (@stevesbizzs) reported

    @Nick62289935 @Xplornet @moseleywilliams I agree Nick, as an Xplornet customer we've had little to no internet for weeks now and the technicians they send out have no explanation. We suspect they've made changes to our service or the traffic management policy is restricting our bandwidth instead of what were paying for

  • JessicaStitchm1 Jessica Stitchman (@JessicaStitchm1) reported

    @Xplornet how can you be accepting new customers when you can’t adequately provide service for the ones you already have?

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @moseleywilliams Sure wish I had access to internet. Sadly, I'm an Xplornet customer...