Xplore outages and service status in South Mountain, Ontario

Problems in the last 24 hours in South Mountain, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Mountain, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near South Mountain, Ontario

Latest outage, problems and issue reports in South Mountain and nearby locations:

• 
  J.F. (@jflsitecore) reported 41 minutes ago from North Grenville, Ontario

  I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

• 
  JeffreyGKarran (@g_karran) reported 44 minutes ago from North Grenville, Ontario

  So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 12 minutes ago

  @xplore_ca 35 mins on hold at 7:30 am cdn’t take one more round of that horrible, speaker blown sounding music.

• 
  Gerard Cooke (@GerardCooke8) reported 17 minutes ago

  @xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.

• 
  ☘️Seán Caomhánach ☘️ (@kavs86) reported 18 minutes ago

  @voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues

• 
  Tim Mac (@TimMac1173045) reported 20 minutes ago

  @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.

• 
  Karel Baayen (@KarelBaayen) reported 28 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  Moe G (@moegaultier) reported 29 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

• 
  Sagittarius (@Regretful_Livin) reported 29 minutes ago

  @xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat

• 
  peter sutherland (@pandamoan) reported 31 minutes ago

  What’s up Xplornet? You’re putting out a signal as reliable as a deadbeat Dad. Too little, too late. No acknowledgement. Outsourced reporting of outages. But premium prices. WTF from K0K3K0.

• 
  Commissioner Miner (@fanCRTCProfling) reported 32 minutes ago

  Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

• 
  Pat Compliance (@faey06) reported 33 minutes ago

  @GLGuevarra @xplore_ca Lucky you, it went down last night and is still off now - almost 24 hours