Xplore outages and service status in South Mountain, Ontario

Problems in the last 24 hours in South Mountain, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Mountain, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near South Mountain, Ontario

Latest outage, problems and issue reports in South Mountain and nearby locations:

• 
  J.F. (@jflsitecore) reported 33 minutes ago from North Grenville, Ontario

  I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

• 
  JeffreyGKarran (@g_karran) reported 58 minutes ago from North Grenville, Ontario

  So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tybernicus (@Tybernicus17) reported 3 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

• 
  Andrea Galante (@AndreaGal67) reported 5 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  Robert Way (@LabradorIce) reported 6 minutes ago

  @ClimateSadie Lots of issues with XplorNet from users. We have had it before and the cost versus speed and limitations on data usage were real tough. Most people that I know who had XplorNet in communities didn't keep it.

• 
  AtomicHydra (@atomic_hydra) reported 9 minutes ago

  @xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 10 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  Moe G (@moegaultier) reported 11 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

• 
  EmceeLagiacrus (@RTFreshNFruity) reported 12 minutes ago

  If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.

• 
  Taylor (@mcleodtaylor1) reported 15 minutes ago

  @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 21 minutes ago

  @xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.

• 
  Mayor of Thunderhill (@Mullin_95) reported 22 minutes ago from Swan River, Manitoba

  @darrell88384848 @jayDouc3tt3 @BambinoJalapeno My only options for internet here are xplornet and Starlink , or hotspot my phone which would would require a cell booster because the cell signal is non existent.