Xplore outages and service status in South Mountain, Ontario

Problems in the last 24 hours in South Mountain, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Mountain, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near South Mountain, Ontario

Latest outage, problems and issue reports in South Mountain and nearby locations:

• 
  JeffreyGKarran (@g_karran) reported 21 minutes ago from North Grenville, Ontario

  So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

• 
  J.F. (@jflsitecore) reported 50 minutes ago from North Grenville, Ontario

  I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ Temple (@pcman87654) reported 3 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

• 
  𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported 6 minutes ago

  @Maqaiti I wonder if there are issues when it rains like Xplornet have all the time?

• 
  Clint Howard (@Haywire_45) reported 9 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.

• 
  Peter van Oordt (@PvO385) reported 10 minutes ago

  @xplore_ca As an Xplore customer, I can attest that their service is the best when there are literally no other options available, save for maybe smoke signals and carrier pigeons.

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 13 minutes ago

  Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 14 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  J Snow (@DrewPeacock705) reported 15 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  Tim Mac (@TimMac1173045) reported 18 minutes ago

  @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.

• 
  Palliser Triangle Ag Project (@KKoolyk) reported 18 minutes ago

  @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

• 
  Pat Compliance (@faey06) reported 23 minutes ago

  @GLGuevarra @xplore_ca Lucky you, it went down last night and is still off now - almost 24 hours