Xplore outages and service status in South Mountain, Ontario

Problems in the last 24 hours in South Mountain, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Mountain, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near South Mountain, Ontario

Latest outage, problems and issue reports in South Mountain and nearby locations:

• 
  JeffreyGKarran (@g_karran) reported 26 minutes ago from North Grenville, Ontario

  So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

• 
  J.F. (@jflsitecore) reported 34 minutes ago from North Grenville, Ontario

  I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nichole Neubauer (@N_Neubauer) reported 10 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?

• 
  Oscar Diaz (@tecnogreen) reported 13 minutes ago

  @xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.

• 
  Brett Petracek (@BrettRace) reported 14 minutes ago

  @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

• 
  divine bovine (@divinebovine1) reported 15 minutes ago

  Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.

• 
  Lomaxcat (@VoosieVooters) reported 16 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 16 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Tristan Koschmann (@TristanKoschma2) reported 17 minutes ago

  @xplore_ca Hey your guys is internet is down since Thursday any help ?

• 
  Ryan (CRASH) Barton (@Crashola) reported 23 minutes ago

  @BrentStaeben My parents live in a dead spot for cell service, but have Xplornet and seems to work pretty well for them (and me when I visit)

• 
  Garth Twitchell (@GarthTwitchell) reported 23 minutes ago

  @Colin1Best @TownOfMiltonON @vankayak I hope you’re right Colin, but I haven’t seen anyone with plans to bring high speed service up First Line Nassagaweya north of 25 side road to Arkell road. I’m close to the Xplornet tower at 28 side road and even so, it’s hard to even do basic stuff at times.

• 
  Gerard Cooke (@GerardCooke8) reported 23 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.