Xplore

Xplore Outage Report in Springhill, Nova Scotia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Springhill, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Springhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Springhill, Nova Scotia 01/13/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    @Xplornet Another night with dropped service. Still not service all for an on-site tech visit. Spent 40 min on the phone (likely not as pleasant as I would have liked to have been). Going to bed, and hope the service is better in the morning.

  • KarlSchwartz15 Karl (@KarlSchwartz15) reported

    @Xplornet Already a customer hoping this will boost our service! Lol

  • jnnbltr JeanineBB (@jnnbltr) reported

    @Xplornet It would be SO nice if you invested more in customer service so there wasn't such an enormous wait every time that it's needed to call in for some help. The last 2 recent times I had to call in because our tower quit working it was between 40 minutes and over an hour waiting :/

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @LavergneRobert @Xplornet Not as bad

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet I genuinely hope Starlink puts you guys out of business simply for the price vs. internet service. Xplornet’s rates are astronomical. Buyer beware! I pay $250 for 200gb/month. And it’s not reliable. Always rebooting modem. Have new routers. Issues not in my end!!!

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet "turn it off and wait 2 minutes and turn it on again" Is no help when your garbage rates as 0.00 Kbs on upload on speed detector. $80 a month for **** that doesn't work half the time is not good or reliable service and your company should be shut down and sued

  • plrsTweet Pamela Ross (@plrsTweet) reported

    it seems to me that @Xplornet should be giving credits for rainy days, since they KNOW their satellite systems are doomed to fail. @SucksXplornet Tell me again why the #nb govt subsidizes this garbage that still charges a hundred bucks a month for crap service? #nbpoli #cdnpoli

  • _brittwilson bew (@_brittwilson) reported

    @sneaky_neaky_ @Xplornet They put my account (I have no idea how) in someone else’s first name. So all the account info was mine & they wouldn’t let me cancel because it wasn’t in my name. I was livid like how do you really **** this up & then not let me access MY account. With MY info 😶😶😶”policies”

  • Warsaw1970 Warsaw (@Warsaw1970) reported

    @Xplornet Guys, I appreciate your advertising enthusiasm, however, your services do not live up to your promises. I am in rural Quebec and had to give up your service for a competitor because your speed is so slow and your service calls take days and days.

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    @agrifleming @Xplornet We were ok till about 2 weeks ago. Upload speed doubled, but download speed totally dropped. I've talked to three tech supports and told three different answers. Latency apparently is a problem and someone was suppose to call last week to come out...still waiting...