Xplore Outage Report in St. Albert, Alberta

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Report a Problem

Full Outage Map

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (76%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (8%)

4. 

   TV (2%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Xplore outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	4 days ago
Edmonton	Internet	9 days ago
Edmonton	Internet	15 days ago
Edmonton	Internet	29 days ago
Edmonton	Internet	29 days ago
Edmonton	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported 55 seconds ago

  @SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"

• Chris LaBossiere 🌻 🇺🇦 (@ChrisLaBossiere) reported 2 minutes ago from Minton, Saskatchewan

  @Making8 @Xplornet I was able to get it after about 4 months waiting. I thinks it's actually better now. Support is not great but it's pretty much trouble free after it's setup. We're getting 80 mbps downloads instead of 3-4, so well worth it.

• Sean Hollywood (@seanphwood_sean) reported 2 minutes ago

  @Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!

• Aaron Miller (@awmiller21) reported 5 minutes ago

  @chrisjgalway @Xplornet Our service has been off and on over the weekend. This after a recent upgrade to ‘faster and more reliable’ (and more expensive!) service.. Yet, @Xplornet will continue to bill.

• Scully (@HANSENKTH) reported 6 minutes ago

  @ChrisLaBossiere @Xplornet Once I get mine hooked up Telus is out the door. And once I get access to my business line they are toast there as well. Worst service ever.

• Scott Wallace (@Darsaw1217) reported 8 minutes ago

  @Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.

• Dave Nuttall (@Dnuttall1985) reported 11 minutes ago

  @Xplornet internet's been down 3 days, what's up???

• butterdave (@butterdave) reported 13 minutes ago

  @Xplornet Hi! happy customer (on the LTE package) based in Prince Edward County. Is there an outage in my area? Is there a webpage for xplornet that i can go to? If not, I believe investing in a status page would save customer confusion and time spent for your call centre reps

• tying up loose ends (@Rosebuddy1973) reported 14 minutes ago

  @Xplornet Thank you but no, just talked to another person this morning being offered to go LTE - their CCI tower just went "down" and will no longer be serviced. The funny thing was until Xplornet took over they had no difficulties with CCI service either as it was dependable and enough.

• Greg Beldam (@gbeldam) reported 15 minutes ago

  Just found out that @Xplornet blocked my account on Twitter? That’s nice customer service.