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Xplore

Xplore Outage Report in St. Albert, Alberta

Why is my Xplore service not working?

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If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Xplore outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Total Blackout 8 days ago
Edmonton Wi-fi 11 days ago
Edmonton Wi-fi 13 days ago
Edmonton Internet 14 days ago
Edmonton Internet 24 days ago
Edmonton Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BalogSusan
    Susan Balog (@BalogSusan) reported

    @LimestoneDSB Sorry for the kids on maple road in Odessa...internet down mist of the time for past 5 days due to xplornet waiting to fix " because of the holidays"

  • mellybelle57
    Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay

  • thinkinggal22
    Rose (@thinkinggal22) reported

    @brianlilley Eventually they will all just go back to TV because to be honest, the quality of these streaming services on most internet services that we can afford is terrible. None of these actually can stream on basic xplornet service. So not sure what all the hype of this is.

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @SteveArdiel If I had unlimited on my phone it would be better tethering to my phone than garbage xplornet.

  • VoosieVooters
    Lomaxcat (@VoosieVooters) reported

    @Xplornet @thebrain2012 I have been waiting 12 days for a service app't. I have no internet at all. Repeated calls get nowhere but a new promise of an app't. Disgraceful. Did get my monthly invoice on time though. Funny how you never miss that.

  • thebrain2012
    Matthew Thomas (@thebrain2012) reported

    @Xplornet is there something wrong with the towers around Belleville, ON? Service has been incredibly slow for a week now.

  • BoydinNL
    Boyd Merrill (@BoydinNL) reported

    @Xplornet has got to be the worst most frustrating internet service provider in the world! Terrible. #awful

  • DJLO
    whatajokeffs (@DJLO) reported

    @Xplornet Please enjoy fixing your broken service for your paying customers.

  • alfred131
    alfred dockstader (@alfred131) reported

    @Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?

  • Irngutaq2
    Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    @Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit