Xplore Outage Report in Summerside, Prince County, Prince Edward Island
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Summerside, Prince Edward Island
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Summerside, Prince Edward Island
Latest outage, problems and issue reports in Summerside and nearby locations:
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.
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Dan
(@VO1MX) reported
from
Bedeque, Prince Edward Island
@DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Becky C
(@MapleBecky) reported
@Xplornet @SucksXplornet @XplornetES you need to invest in your customer service department. Spent hours on the phone on hold to be told they don’t know why my internet is out and I can just call back tomorrow. Not acceptable.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet You forgot one. That's ok, I "got u fam". Q: Why do you suck so much? A: We have no idea how to run an ISP and really like money too much to fix what we've broken.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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shadycanuck
(@shadycanuck) reported
@koopy @Xplornet @FrontenacCounty Yeah, some friends have the same issues. It's pathetic service for that price.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Sorry, my connection is down right now so I can't read that. Maybe you could fix your network instead of focusing on these distractions? That'd be nice, thanks.
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Ashley Y
(@ASHESOJMJPN) reported
@Xplornet your service is ****. I’m calling WTC tomorrow as they just put in a brand new tower across from my place... if I have to listen to my teenager tomorrow again.. Imma break something!!!!! And send you the bill!
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Fast Jeff
(@fastjeff) reported
@Xplornet "Up to" if anybody reading this is thinking about getting xplornet, they say "up to" to validate their service actually being 1mbs or 2mbs at best during the times you want to actually use it. Xplornet is a terrible ISP and rarely give you the speed you pay for.
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Davina Lytle
(@davinalytle) reported
@Xplornet I spoke to someone already. You said there are a lot of people working from home, & there aren't enough towers. I reminded you that issue wasn't going to change, & asked when more towers are going up, but all I got were excuses.