Xplore

Xplore Outage Report in Summerside, Prince County, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Summerside, Prince County, Prince Edward Island 06/01/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Summerside, Prince County, Prince Edward Island

The most recent Xplore outage reports came from the following cities: Borden-Carleton and Summerside.

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City Problem Type Report Time
CanadaBorden-Carleton Internet
CanadaBorden-Carleton Internet
CanadaBorden-Carleton Internet
CanadaBorden-Carleton Internet
CanadaBorden-Carleton Internet
CanadaBorden-Carleton Internet

Community Discussion

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Xplore Issues Reports Near Summerside, Prince Edward Island

Latest outage, problems and issue reports in Summerside and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • VO1MX Dan (@VO1MX) reported from Bedeque, Prince Edward Island

    @DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet why are you stupid

  • Vinodies Vince (@Vinodies) reported

    @Xplornet So the equipment you provide fails making my connection unacceptable and you think I should pay someone to come replace that!? How is this acceptable customer service? I have NEVER has an ISP do that. If this is how you operate I will move to @SpaceXStarlink

  • Charles96209000 Charles (@Charles96209000) reported

    @Xplornet Sold me on a 50mb/1mb unlimited packaged I cancelled within two weeks because my avg speed was around the same as my 10mb/1mb DSL connection. Calling support twice revealed they OVER SOLD the tower even after the install guy said it had a solid connection. Kemptville, ON area.

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    My #ruralinternet sucks. So, I’ve rediscovered my DVD and VHS collection. Watched Die Hard last night. Under Siege today. Then maybe a John Wayne flick. Thanks @Xplornet I had totally forgotten about this box of viewing gems.

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet 17+ hours of tech support and 2 visits and you’ve made a choice to not help me, we both know you can, you just won’t. Worse? Your employee confirmed it was done for his personal system... yet for me? No way! @APLenehan how can your company allow this unfair treatment?

  • DeboraBons Debora Bonsignore (@DeboraBons) reported

    @Xplornet is anyone going to pick up the call. Been on hold for over 4 hours today. Horrid experience!!

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet There is no troubleshooting required. You throttle my internet every day if I am trying to download something. Works perfect in the middle of the ******* night or early morning. Just admit your piece of **** system can’t handle the traffic.

  • DeboraBons Debora Bonsignore (@DeboraBons) reported

    @Xplornet I ended up waiting 2.5hrs. The speed is still ongoing and is no where near where it should be. Instead of full credits for 3 months they noted a $50 credit which sounds unreasonable for service issues where I was unable to use internet. Account: 1165631

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet u not photographers, u stupid ********.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet He has your crappy service to thank for having to be out there, too. The one good thing to come out of Xplornet is that Ragnar found his forever family. How many more homeless dogs will you save before your infrastructure is fixed to support all your users?!