Xplore outages and service status in Summerside, Prince Edward Island
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Xplore generated 2 outage signals in the last 24 hours around Summerside, including 2 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jul 7, 11:16 AM EDT.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Summerside come from postal codes C1N .
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Summerside, Prince Edward Island
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerside, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Xplore
Xplore is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Summerside, Prince Edward Island
The most recent Xplore outage reports came from the following cities: Albany, and Summerside.
| City | Problem Type | Report Time |
|---|---|---|
 Albany
|
Wi-fi | 7 hours ago |
|
Summerside
|
Internet | 8 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Xplore Issues Reports Near Summerside, Prince Edward Island
Latest outage, problems and issue reports in Summerside and nearby locations:
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
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Dan (@VO1MX) reported from Bedeque, Prince Edward Island@DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward IslandOur new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦UFO / UAP First Contact🇺🇸🏞️🌎☀️🌌🖖 (@UAPFirstContact) reported@elonmusk @SpaceX Cancelling, been waiting 2 years, and now data caps and throttling? I can get that garbage from Xplornet now.
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Brent Hicks (@simonthedog924) reported@xplore_ca why is the service so terrible all of a sudden????
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J Snow (@DrewPeacock705) reported@xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.
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Onkwehonwe Organics (@OnkwehonweHerbs) reported@xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!
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Hugh G Rekshun (@ThirtyStone420) reported@djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink
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Lucas Bourque (@Lucas_Bourque_) reportedWhere I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.
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Commissioner Miner (@fanCRTCProfling) reportedEveryone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC
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Taylor (@mcleodtaylor1) reported@rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩
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Nichole Neubauer (@N_Neubauer) reportedHelp! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?
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Ally Bryant (@Eh_Bee_Sea) reportedNo one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.