Xplore

Xplore Outage Report in Summerside, Prince County, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Summerside, Prince County, Prince Edward Island 11/19/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Summerside, Prince Edward Island

Latest outage, problems and issue reports in Summerside and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • VO1MX Dan (@VO1MX) reported from Bedeque, Prince Edward Island

    @DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dejongcropcare Reuben (@dejongcropcare) reported

    @AdamJPfeffer Stop spending so much money on mail outs and actually have a service worth subscribing too! @Xplornet is absolute garbage!!! So glad to dump them

  • ptskloostra Dave Kloostra (@ptskloostra) reported

    @Xplornet @FieldAgronomy21 I can't wait to get rid off Xplornet. Over sell the towers , and promote 25 down. here is about 5 on avg. I gave up calling you about it, cause nothing got better.

  • SudioC Suzanne C (@SudioC) reported

    @VoosieVooters @Xplornet I have heard that. But we have very limited options in our rural location. We currently get service - if we are lucky - up to 3Mbps

  • 1blackpup Jasmine (@1blackpup) reported

    @AnnieClaireBO my service provider (xplornet) still is not participating in the 10$/month connecting families initiative introduced in 2017

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet ...it was a deliberate move by Xplornet, but can't prove it of course. My new and more pricey service still gives me crappy downloads and latency. No better than before, except it hasn't disappeared for over a month....yet. Hope you have better luck.

  • XmedicNow Doug~E~Fresh (@XmedicNow) reported

    @LukeCharbonneau @NewsBayshore @CountyofBruce exciting if you have never had to deal with customer service from Xplornet. Atrocious service.

  • RAGlubis RGlubis (@RAGlubis) reported

    @AdamJPfeffer Yesterday I got the email that our Starlink system has shipped. 2 weeks from order to shipped. Cant wait to get it up and running and cancel 2 yourlink/xplornet services!!

  • hypocotylarch Hypocotylarch (@hypocotylarch) reported

    @WinnipegNews Xplornet is the worst customer service. Kael and the guys from full throttle were awesome small business

  • LaurenKSmith89 Lauren Karn (@LaurenKSmith89) reported

    @AdamJPfeffer We are finally got our Starlink confirmation email this week after 14 months! Can’t wait to throw Xplornet in the garbage!

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet I have no other option currently, although hoping for something else. My speeds yesterday were below 100kbps with latency over 2s. Not high speed. Not reliable. We had NO service for over 35 days after Xmas. Xplornet was "investigating." Most people around me had to switch...