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Xplore

Xplore Outage Report in Summerside, Prince County, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerside, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Summerside, Prince Edward Island

Latest outage, problems and issue reports in Summerside and nearby locations:

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • VO1MX
    Dan (@VO1MX) reported from Bedeque, Prince Edward Island

    @DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • reikokoyama79
    Reiko Koyama (@reikokoyama79) reported

    Hey @Xplornet I got to deal with your rude predatory CSR when cancelling was my service with you, now you send me an invoice for a late payment, on a closed account? I thought your CSR was predatory, guess it's your standard practices.

  • Robert_Hammond
    Robert H (@Robert_Hammond) reported

    @Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @SteveArdiel If I had unlimited on my phone it would be better tethering to my phone than garbage xplornet.

  • BoydinNL
    Boyd Merrill (@BoydinNL) reported

    @Xplornet has got to be the worst most frustrating internet service provider in the world! Terrible. #awful

  • alfred131
    alfred dockstader (@alfred131) reported

    @Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?

  • Shanksters
    Yvan Shank (@Shanksters) reported

    @Xplornet It's essentially down near Finch ON. Do I need to go back to dialup? It would be faster.

  • Riemann97885212
    Riemann (@Riemann97885212) reported

    @Xplornet We Canadians cannot begin to explain how happy we are that Starlink is going to slowly decimate your awful company.

  • thinkinggal22
    Rose (@thinkinggal22) reported

    @brianlilley Eventually they will all just go back to TV because to be honest, the quality of these streaming services on most internet services that we can afford is terrible. None of these actually can stream on basic xplornet service. So not sure what all the hype of this is.

  • garrett_wolf3
    Garrett Wolf (@garrett_wolf3) reported

    @CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.

  • WendyFo93193475
    Wendy Forbes (@WendyFo93193475) reported

    @evilplasticfork That’s big news my internet has been down for 3 days …no access to anything. Xplornet sucks