Xplore Outage Report in Summerside, Prince County, Prince Edward Island
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Summerside, Prince Edward Island
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Summerside, Prince Edward Island
Latest outage, problems and issue reports in Summerside and nearby locations:
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Dan
(@VO1MX) reported
from
Bedeque, Prince Edward Island
@DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Lamacraft
(@lammy9661) reported
Anyone else have issues with @Xplornet this evening... let me guess, the weather is causing issues... we can control the Mars rover from earth yet we can’t provide reliable Internet to rural customers?? Great opportunity for @TELUSsupport to step up and fill the void...tiring😡
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Connor Langpap 🇨🇦
(@MooreFitnessSTG) reported
@Xplornet Thanks for that. However, I’m currently with your company and I’m looking to switch. Your service is very poor and I’m being told limited sight line to satellite for LTE, which isn’t true. You slow our usage down and at best, our DL speed is awful. So, what’s the solution?
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Debbie EbanksSchlums
(@debEbanks) reported
@kimfullerton @XplornetES I was hoping the tech had improved, but alas. We have 4 internet services to get 300GB of data, with 3 people doing online school. @Xplornet came to fix the brand new satellite dish. 3 days later, there’s spotty service again!
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🌤 L&G Weather, News & Traffic ☃️
(@WeatherLandG) reported
@lammy9661 @Xplornetsuppor1 My son asked the other day why we didn’t have Xplornet. A friend of his has it and, I guess has little issues for gaming. I told him because i want it to be functional more often than not and Xplornet has an awful track record.
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OzzieJ8
(@j8_ozzie) reported
@Xplornet My wifi has been terrible lately, I can’t wait till starlink comes out, would rather pay $130 a month with speeds of 150mb down and 50 up with 20-40 ping instead of $110 a month for 2mb down and 2mb up and 80+ ping ive called support many times but there’s nothing they can do.
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Peter J Stoddart
(@PeterStoddart6) reported
@Xplornet is the Internet down in Cambridge Narrows NB? I’ve got nothing
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Colleen Gillam
(@Gillam527) reported
@Xplornet My internet has been down all day in central Alberta when will it be fixed. Terrible customer service
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Mike Loughlin
(@MikeLoughlin77) reported
@Xplornet With help from tech support and one of your installers, we resolved the issue today..thank you
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Kevin Lamacraft
(@lammy9661) reported
@WeatherLandG @Xplornetsuppor1 Can’t even fathom not having throttled internet... like clockwork, between the hours of 1600 and 2100 internet speeds run at a snails pace with @Xplornet .... the inevitable result of poor coverage and over-subscription....
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Virtual Nonsense
(@PaulRenaud613) reported
@Xplornet I called tech support and was able to determine that my modem was fine. Your tech was unaware of any satcom issues (he kept calling it a tower), yet my service mysteriously restored itself almost exactly 48hrs after it failed. You need to be more transparent on satcom outages.