Xplore outages and service status in Summerside, Prince Edward Island

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerside, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Summerside, Prince Edward Island

The most recent Xplore outage reports came from the following cities: Summerside, and Albany.

City	Problem Type	Report Time
Summerside	Internet	1 month ago
Summerside	Internet	1 month ago
Albany	Wi-fi	2 months ago
Summerside	Internet	2 months ago

Community Discussion

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Xplore Issues Reports Near Summerside, Prince Edward Island

Latest outage, problems and issue reports in Summerside and nearby locations:

• 
  Robert Gamble (@LotSixteen) reported 2 minutes ago from Richmond, Prince Edward Island

  Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

• 
  Robert Gamble (@LotSixteen) reported 12 minutes ago from Richmond, Prince Edward Island

  @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

• 
  Robert Gamble (@LotSixteen) reported 27 minutes ago from Richmond, Prince Edward Island

  @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

• 
  Robert Gamble (@LotSixteen) reported 31 minutes ago from Richmond, Prince Edward Island

  @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

• 
  Robert Gamble (@LotSixteen) reported 38 minutes ago from Richmond, Prince Edward Island

  @m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.

• 
  Dan (@VO1MX) reported 50 minutes ago from Bedeque, Prince Edward Island

  @DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 14 minutes ago

  @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 15 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 15 minutes ago

  I'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?

• 
  jarvisa2002 (@jarvisa2002) reported 16 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

• 
  Derek McLean (@dmclean82) reported 19 minutes ago

  @xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.

• 
  Brett Petracek (@BrettRace) reported 21 minutes ago

  @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

• 
  Keith Murray (@keithwawanesa) reported 21 minutes ago

  @Mullin_95 I always had great service from Netset, until they sold out to Xplorenet. Xplornet is the best advertising for Rfnow! @RFNOW_Inc RFnow has the same good service as the old Netset.

• 
  Nick Dodd (@nickdodd) reported 25 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  Mike Gazzola (@The_RealestReal) reported 26 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Tybernicus (@Tybernicus17) reported 28 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.