Xplore

Xplore Outage Report in Surrey, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Surrey come from postal codes V4N.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Surrey, British Columbia 04/30/2025 13:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Surrey, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver, Burnaby and Surrey.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBurnaby E-mail
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @xplornet I think your bandwidth policers are broken. I start downloading at 1Mbps about 2 mins later it drops to 20kb/s and my internet goes completely down. Pause download, wait 1 min, resume and it goes to 1Mbps and drops to 20kb/s again. Like clockwork!

  • PEIPolNews PEI POLITICAL DISCUSSION (@PEIPolNews) reported

    @DarcieLanthier @hannahbethbell Lack of Internet access, acceptable internet access, is the problem. We need better than LTE and crap Xplornet. Half this province is rural residents. The piecemeal initiatives they are doing now is not acceptable.

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet the year is 2020, the technology that exists in this era should allow for better service than what we currently receive. This is absolutely ridiculous, frustrating and how are my children to remote learn with this horrible internet.

  • markobilal Marko Bilal (@markobilal) reported

    @Xplornet You are the worst garbage provider I've used since Rogers. Limiting bandwidth for a rural area and capping speed in 2020. I hope Musk buries you

  • Xenhas Xenhas (@Xenhas) reported

    @GreatRootBear The starlink satellites got in the LOS of xplornet and cut the signal LOL

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Imagine being an angry xplornet customer just hoping some company out there will help take some of the pressure off making bills during these times. Then there's xplornet trying to be the next social network by posting whatever link they think will make them seem like they care.

  • fawfulll 🦆aaaaaaaaaaaaaaaaaaaaOW (@fawfulll) reported

    @YBN_geno @Xplornet deserved lol try not being stupid

  • DownatthePound The Dawg (@DownatthePound) reported

    @Xplornet Question: It says on your website your High Speed Internet is not available in my area (P0H 1G0) in Ontario. Then why do I keep getting flyers in my mailbox every other week for this service?

  • GreatRootBear Richard Ng (@GreatRootBear) reported

    @Xenhas Lol. Not suspicious at all. My xplornet sat service has been unusually stable this weekend too.

  • NLpicker Keith (@NLpicker) reported

    @Larry_Short @RamonaDearing Xplornet already offers satellite high speed internet to the province, will starling be a better service ?