Xplore Outage Report in Surrey, British Columbia
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (78%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver, New Westminster and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Boyd Merrill
(@BoydinNL) reported
@Xplornet has got to be the worst most frustrating internet service provider in the world! Terrible. #awful
-
Melodie Osborne Scott
(@mellybelle57) reported
@Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay
-
Maureen Parent
(@MaureenParent7) reported
@sharonhoyes @Xplornet Xplornet called me a couple of months ago and said they were going to do a ‘preemptive’ fix as the noticed my internet was slow. They came out, it got worse, then they told me my warranty was up and would have to pay for future visits. 😳
-
WhiskyTangoFaded
(@whiskeyfated) reported
@Xplornet has the WORST internet. You sell fast speeds apparently... Yet you never get those speeds. How dare you sell speeds for the cost you do. **** your company, the owners, share holders and higher up. You all deserve the fr revolution on your heads.
-
Gordy Kidlapik ❄️E1-644
(@Irngutaq2) reported
@Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit
-
Tracy L.
(@soultrain123) reported
Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…
-
Shawn Jemmett
(@SeanGemm) reported
@lara_stovern what do you use for Internet? I have Xplornet at camp but it is almost not usable during the summer months and most evenings. Texts barely go through. Some neighbours are getting Starlink but would be an issue for me during the winter because we are on solar.
-
Luke Munro
(@_lukemunro) reported
@Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.
-
Hawk Davison
(@DavisonHawk) reported
@Xplornet Take your tower, throttling, price gauging and shove it. StarLink has arrived... 8 years of this crap. Let's go Xplornet!!!
-
Robert H
(@Robert_Hammond) reported
@Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.