Xplore

Xplore Outage Report in Surrey, British Columbia

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The latest reports from users having issues in Surrey come from postal codes V3X.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Surrey, British Columbia 02/05/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Surrey, British Columbia

The most recent Xplore outage reports came from the following cities: Surrey, Burnaby and Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Internet
CanadaBurnaby Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @Xplornet 4/4 worst customer service I have ever seen. Service has been almost non existent since installed. Service and customer service suck big time

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @Xplornet 1/4 Xplornet service today maybe 3 hours on the phone with your service reps 4 hours resolution zero worst customer service I have ever seen.

  • buddydog09 JWG (@buddydog09) reported

    @Xplornet Same old lame line with the same old slow connection.

  • virgovida Greg Baillie (@virgovida) reported

    @Xplornet Did that yesterday, still the same issue and others in our area with same issue. This is more than just our house.

  • Kristinamom Kristina Just (@Kristinamom) reported

    @Xplornet your internet not working by yorkton sk. University students need to write online exams and hand in papers. Get your crap together. Phone call to helpline cut off too! Unacceptable!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I don't hate many things, but I truly truly hate @Xplornet for being the worst ISP in Canada, and I have a very strong dislike of @APLenehan at the top. Your company is trash and your advertising is a lie. Everything about this is wrong. Rural Canada deserves better.

  • TalkingNB Talk New Brunswick (@TalkingNB) reported

    @ridgeback_the @monctonSJlawyer @poitrasCBC She has a right to be concerned for her riding. What was announced was shitty Xplornet. You hear more complaints about that service than you ever do anything positive.

  • DatVonGuy Von (@DatVonGuy) reported

    Just found out @CCI_Wireless was bought by @Xplornet, so that explains the shitty service suddenly happening.

  • LeeMartineau TheLostGuide (@LeeMartineau) reported

    Hey @Xplornet I’m so pumped for @starlink to make you obsolete. I feel like you’re a stain on the Canadian rural landscape.I have not once heard a single person have anything good to say about you. I don’t wish for companies to fail ever, but for you, I’ll make an exception.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet I would LOVE to upload a photo for this, but I use you guys as my ISP and I haven't had a good enough connection to upload anything for three days. Thanks for distracting everyone from how terrible you are with a neat little contest though. Was this @APLenehan's brilliant idea?