Xplore

Xplore Outage Report in Surrey, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Surrey, British Columbia 08/29/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Surrey, British Columbia

The most recent Xplore outage reports came from the following cities: Burnaby, Vancouver and Surrey.

Loading map, please wait...
City Problem Type Report Time
CanadaBurnaby Total Blackout
CanadaVancouver Internet
CanadaSurrey E-mail
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • GlenabbeyFarms GlenAbbey Farms 🇨🇦 (@GlenabbeyFarms) reported

    @tracyeboyce @Xplornet Outage all over eastern Ontario

  • ImSeanHarrison Sean Harrison (@ImSeanHarrison) reported

    Y’all have such bad internet you unhooked both support lines AND deleted your support Twitter, what a fkn joke @Xplornet

  • LaureyStolk Laurey Stolk (@LaureyStolk) reported

    @Xplornet down in Wellington, Ontario again - frustrating

  • MegabegaF Megan (@MegabegaF) reported

    @jfkleafs @Slothii @Xplornet That's far from what I hear. I hear #Starlink tends to average around 90-100 mbps on a slow day.

  • DParent49883464 D.Parent (@DParent49883464) reported

    @MIchelleP8844 @Xplornet I have forwarded my down payment to @StarlinkPage and may have to wait a few months but it will be a joyous day when it happens. I fully expect Xplornet’s customer base will be cut by 95% within 2 years, & deservedly so for not updating equipment and charging $$$ for 10/1Mbps.

  • TheDuqueUK Fernando Duque (@TheDuqueUK) reported from Prince Edward County, Ontario

    @Xplornet service is down in Ontario and Quebec.......customers waiting to hear ANYTHING from @xplornet customer service

  • Jeff_Hitchcock Jeff Hitchcock (@Jeff_Hitchcock) reported

    You're offline with xplornet and your service is...

  • MC_ALaCampagne Mel (@MC_ALaCampagne) reported

    @_ADsquared @Xplornet Down here too, but hung up on by an automated call system. 🤬🤬🤬🤬🤬

  • 4n_r 4nR (@4n_r) reported

    @Xplornet my internet just shut down. I called the help line but it hung up on me

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Also, why is the service down?