Xplore Outage Report in Surrey, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Surrey come from postal codes V3W.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 27: Problems at Xplore
Xplore is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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TV (%)
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Phone (%)
Live Outage Map Near Surrey, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver, Surrey and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Burnaby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Fast Jeff
(@fastjeff) reported
@Xplornet Up to, poor guy doesn't even know he's straight up getting lied to. The xplornet customers should start paying "up to" 100% of our bills.
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Chad Peters
(@cpwcsk) reported
@olblue81 @Xplornet I am on the 25mb/200 satellite service, so I am paying over double what you are. I never get anywhere close to that anymore I called @woodrivercontr1 over a month ago about switching but they have never returned my phone call so 😒
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brandon smith
(@brandon90053725) reported
@Xplornet Too bad your side is an oversold piece of **** that can’t even push out enough speed to play 1080p
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Dave Kloostra
(@ptskloostra) reported
@Shawridgefarm Our internet has been fine all through the first lockdown. About a month ago, we get a flyer, @Xplornet is offering faster speeds. Now our internet sucks. Been out more in last month than previous 8 or so years we have been with them. Stupid slow speeds also
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Sean Powless
(@Shinzah321) reported
@kevdevlyn @Xplornet I'm so angry that Starlink isn't functional here yet. I imagine the CRTC or some other government arm will totally **** us on it, like they do everything else. Including not allowing unlimited data phone plans and stifling infrastructure expansion. I live in SOUTHERN ONTARIO.
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J.L. 1285
(@CAWguy) reported
@JesseBrown @sula_greene Yeah, it was awesome when Xplornet purchased our local, rural ISP, then promptly shut it down leaving us with nothing.
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Jay Collins
(@deerblaster1) reported
@ctvwinnipeg @Xplornet internet speeds are so bad I hope my kids don’t fall behind!
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michel boilard
(@BoilardMichel) reported
@Unsilent17 @Xplornet did that ! throw my computer out the window , it didnt help
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TheOracle
(@TheOrac93482874) reported
@Unsilent17 @Xplornet Everything keeps locking up. Phone service hit and miss too.
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Trent Sundgaard
(@solar_chicken) reported
@olblue81 @Xplornet I have CCI, which is indirectly Xplorenet. I get what I pay for 30/2Mbps. DYK -Xplorenet sold to StonePeak - US based corp. No longer Cdn company. Rural broadband in Canada is no longer a Cdn solution.