Xplore Outage Report in Surrey, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Surrey come from postal codes V3W.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (77%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (3%)
-
TV (3%)
-
Phone (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver, Surrey and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
||
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Metal Wolf
(@m3t4lw01f) reported
@harrbca Follow-up: He got it connected yesterday and so far he's happy with the speeds (ranging from 50-150mbps), but he's noticed that it does drop out quite a bit (four minutes of down time over a three hour period). That's still less downtime than our friends at Xplornet though so...
-
Leif Gustavson
(@Leifgus85) reported
So Xplornet is discontinuing satellite internet service March 5. Have to switch to LTE. I have trees around my house so they tell me I have to buy a telephone pole. Set it up outside the yard and bury the line through 6 rows of trees back to my house... but can’t be over 200 ft?
-
Darcy Timchishen
(@DTimchishen) reported
@BaldurBarons There was a tweet on here about reporting @Xplornet to the CTRC. So I went and made a formal complaint. Xplornet is disputing my complaint because I haven’t called them since 2019. Hahaha. The numerous calls on hold for hours and then I just hung up. Use phone data instead.
-
Jeff Geisel
(@GeiselJeff) reported
@CTVNews I just want fibre , instead of a piece of **** xplornet dish !
-
zelium
(@ze1ium) reported
@Xplornet **** you, fuckfuck you i hate you **** you i now have starlink its better, **** you you suck so much **** you suck **** you
-
ziggy stardust
(@taxbuster88) reported
@fanCRTCProfling I'm going to guess that @SpaceXStarlink is going to crush Xplornet out of existence. It's gradually reaching stability - and is still in Beta. Had a conf call today on it - hardly any hiccups. Average speed always > 50 Mbps. Sometimes 150.
-
- Julz - {❤️8-2-2🏒}
(@julzlajulzjulz) reported
Hey @Xplornet can you recommend a less shittier internet service than yours? @Bell , @Rogers ...... Anyone wanna pitch in???
-
Metal Wolf
(@m3t4lw01f) reported
@HigginsRon @Xplornet @SpaceXStarlink It's sad that Starlink's beta, even with the downtime and potential issues, is better than Xplornet's best effort. Neighbor of mine has about 30 minutes of downtime a day on Starlink. I have anywhere from an hour to four hours of downtime on Xplornet. I'd switch for sure.
-
maggie cassella
(@maggiecassella) reported
@CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices
-
Metal Wolf
(@m3t4lw01f) reported
@LotSixteen @Xplornet Im actually going to just cancel and swap the credit card on my account to an old visa card I have that's locked and won't accept transactions. And by cancel, I mean call in to sales saying I want to sign up, then say "just kidding, my account number is xxxx, please cancel."