Xplore

Xplore Outage Report in Surrey, British Columbia

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The latest reports from users having issues in Surrey come from postal codes V3W and V3X.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Surrey, British Columbia 10/10/2024 10:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Surrey, British Columbia

The most recent Xplore outage reports came from the following cities: Burnaby, Surrey and Vancouver.

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City Problem Type Report Time
CanadaBurnaby Internet
CanadaSurrey Internet
CanadaBurnaby Internet
CanadaBurnaby Internet
CanadaSurrey Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • laumiken Laura Kennedy (@laumiken) reported

    @stephenlrobson @Xplornet I hear you! We have NOTHING but problems with @Xplornet. Worst. Service. Ever. We haven't had more than a few days at a time of access. The rest of the time I have use a Hotspot on my phone to work from home! Deplorable!

  • belisler Rick Belisle (@belisler) reported

    @Xplornet 💩💩describes your service. I regret signing up with such a bad service. What a waste of money. Thank you Starlink for saving the day......bye bye @Xplornet

  • JLCWood2017 Jenny Wood 🇨🇦 (@JLCWood2017) reported

    @Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦

  • G9Dude McDudeG9 (@G9Dude) reported

    @Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video

  • RySmith1994 Ry Smith (@RySmith1994) reported

    @AndrewMcCallum2 @Xplornet This company service is a joke - so glad I switched to Starlink. Nothing but rave for their service. @Xplornet had holes in their ship and they’re only making them bigger.

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet im not calling a tech to tell me to reset my router. its your service that sucks. you have to do better on your end.

  • compureis Rod (@compureis) reported

    @Xplornet internet out since 6:30 this morning, waiting for customer support to answer the phone for over 1 hour. Good job Xplornet

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.

  • JeffTurets Jeff T. (@JeffTurets) reported

    @loopholefarms @environmentca @Xplornet Their updated radar website sucks. Plain and simple.

  • Crimson734 637crimson (@Crimson734) reported

    @Xplornet is so **** rn 120 ping wont go down on my own server wtf