Xplore

Xplore Outage Report in The Archipelago, Parry Sound District, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Archipelago, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Archipelago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Archipelago, Parry Sound District, Ontario 12/01/2025 04:05

December 01: Problems at Xplore

Xplore is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near The Archipelago, Ontario

Latest outage, problems and issue reports in The Archipelago and nearby locations:

  • Odog913 Odog913 (@Odog913) reported from The Archipelago, Ontario

    @Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet I would have responded earlier, but I just had an outage with @Xplornet. Thanks guys, your super awesome! Hey, maybe there were trying to fix your problem? Are you working now?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

  • BrianMo94756827 Brian (@BrianMo94756827) reported

    @Xplornet We got a call today saying there may be a disruption of service from 8am to 10 pm Tomorrow (Monday) You know the day where people working from home/school from home are affected. Why? What could you be doing that it takes all day ? Why not do it on the weekend? 😡

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Flagpole_Canada I agree. It is unlikely that Rogers can SELL spectrum to Bell/Telus, so the spectrum will have to be donated to Xplornet (or at very low price) Same with antennas. So the value of Shaw goes down if its spectrum needs to be sacrificed to let deal go through.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Approaching two hours of being unable to reconnect to the @Xplornet tower after a reboot of their equipment. I'm absolutely amazed at the quality of their service. Nothing can compare to this!

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet you really need to get your truth straight. I called and was informed the tower was down.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Thanks for reminding me. Oh, and you should deliver the speeds you claim and actually offer unlimited data like you say you do. Until then, people looking for a rural ISP, xplornet is a terrible ISP, avoid xplornet. Maybe think about checking out #Starlink

  • BCrowston Bryan Crowston (@BCrowston) reported

    @Norlaine @UncleRee1 You must be a Xplornet customer.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.