Xplore outages and service status in The Archipelago, Ontario

Problems in the last 24 hours in The Archipelago, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Archipelago, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near The Archipelago, Ontario

Latest outage, problems and issue reports in The Archipelago and nearby locations:

• 
  Odog913 (@Odog913) reported 18 minutes ago from The Archipelago, Ontario

  @Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hudec (@DaveAHudec) reported 9 minutes ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.

• 
  Shannon Bileski☈ (@shannbil) reported 10 minutes ago

  @annoyed_wpg @xplore_ca Google the CA Manitoba lawsuit. Wish I hadn't thrown away all my records of how ****** the service was before switching to Starlink. Oy!

• 
  Karel Baayen (@KarelBaayen) reported 11 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  Josh Boileau (@BoileauJosh) reported 12 minutes ago

  When the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.

• 
  ☘️Seán Caomhánach ☘️ (@kavs86) reported 14 minutes ago

  @voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues

• 
  Nichole Neubauer (@N_Neubauer) reported 15 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?

• 
  Clint Howard (@Haywire_45) reported 16 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.

• 
  Allan Wilson (@uncleal13) reported 16 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Deevio (@Deevio4) reported 17 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  JJ Temple (@pcman87654) reported 20 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.