Xplore outages and service status in The Archipelago, Ontario

Problems in the last 24 hours in The Archipelago, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Archipelago, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near The Archipelago, Ontario

Latest outage, problems and issue reports in The Archipelago and nearby locations:

• 
  Odog913 (@Odog913) reported 36 minutes ago from The Archipelago, Ontario

  @Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NovaScotia Treasures (@NSTreasures) reported 5 minutes ago

  @TimHoustonNS Insane that an island is getting high speed Internet before us, off a secondary highway, in Colchester. They completely botched it here and thought xplornet was worth a damn.

• 
  🎃CelticMagician🎃🏳️‍🌈 (@CelticMagician) reported 6 minutes ago

  It may not seem like a lot, but we legit have not had this problem since our days with Xplornet. Starlink, you doing okay buddy? The occasional hiccup is a given because of trees, but that wasn't what this was. :/

• 
  James Carruthers (@HydraulicDesign) reported 7 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  All In (@apclaus) reported 8 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  ForeverSkittlesClips (@SkittlesClips) reported 9 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 11 minutes ago

  Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

• 
  Gerard Cooke (@GerardCooke8) reported 12 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  tsaloranta (hän, she, elle) (@tlsaloranta) reported 14 minutes ago

  @annafoat @AshleyFoxRPN @Rootly69 Same. Only choice is Xplornet or Starlink, and Xplornet was awful.

• 
  Heather, Heath,Dafink,Mom (@HeatherTownFink) reported 15 minutes ago

  @xplore_ca is there an outage in Central Alberta?

• 
  jarvisa2002 (@jarvisa2002) reported 16 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca