Xplore outages and service status in The Archipelago, Ontario

Problems in the last 24 hours in The Archipelago, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Archipelago, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near The Archipelago, Ontario

Latest outage, problems and issue reports in The Archipelago and nearby locations:

• 
  Odog913 (@Odog913) reported 18 minutes ago from The Archipelago, Ontario

  @Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon Murphy (@brandonmurph10) reported 2 minutes ago

  @xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

• 
  Tybernicus (@Tybernicus17) reported 3 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 4 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  Ally Bryant (@Eh_Bee_Sea) reported 6 minutes ago

  Fibre optic internet will be available to me very soon. The lines are in. The problem? Bell. I don't want to deal with Bell. Xplornet - now called @xplore - has been our only reliable option for rural high speed for almost 10 years. Until now...

• 
  Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago

  Everyone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC

• 
  Mitchell Mcintosh (@kujala_good) reported 8 minutes ago

  @xplore_ca You need to fix your internet it's getting really annoying I use YouTube to help me sleep and it never works I try resetting and nothing

• 
  @cattlemen (@cattlemen1979) reported 12 minutes ago

  @xplore_ca It’s awful internet Was told if it was slow in the evening that’s just how it is the network is too busy like wtf

• 
  🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported 14 minutes ago

  @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

• 
  Syd_Vakarian (@Syd_Vakarian) reported 24 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.

• 
  Spenser Hamilton (@OtherSpenny) reported 28 minutes ago

  @JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.