Xplore

Xplore Outage Report in Thunder Bay, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 12/14/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RobDirtSkin Rob Skinner (@RobDirtSkin) reported

    @Xplornet @trubesb Don’t waste your time, Barb. We are having the same BS issues. Lie after lie after lie.

  • tygeisler Tyler Geisler Monkman (@tygeisler) reported

    @bkives @Xplornet internet and customer service is complete trash. They advertise you'll get a certain speed and then you never get that speed and they don't care when you call them out on it. Awful internet

  • alfmckim Steve McKim (@alfmckim) reported

    @andrewmead73 @Xplornet I had no choice until I started my own service. Daily interruptions, data caps, and minimum term contracts. This deal was completely tone deaf by the govt (are we surprised) and is going to hurt smaller local providers who use Hydro Telecom to provide good, reliable services.

  • deaf_mute_ A Deaf Mute (@deaf_mute_) reported

    @Xplornet Internet has gone from not really usable to just completely down today. Is there an outage near Onoway or something? I've DM'ed you with specific location details.

  • the_sizz sizzle (@the_sizz) reported

    @Xplornet so sad that this was my favorite provider but as of today my internet went out and no word from this company when it will be back on so why am I paying for a service that I can't use.

  • CoolConductors fireratedcables.com (@CoolConductors) reported

    @Xplornet wireless up and down like a yo-yo this morning in Tweed Ontario. Time to investigate Starlink. The $500 equipment fee might be worth consistent speed and potential reliability.

  • billgatescooka brandon (@billgatescooka) reported

    @jbondguy007 @Xplornet I’ve been an Xplornet customer for multiple years and I get 50 down. At times and then no Internet at all and other times I’m on the 25 down Xplornet’s network has been oversold for years there’s still the same **** company they’re only fixing it do to STARLINK and other options

  • JerryRi02465347 Mr.JerryK (@JerryRi02465347) reported

    @Xplornet eat a bag of **** you stupid *****.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I would be happy with 30 down and 2 up off the Pugwash NS tower. Never got that yet

  • Andreea00113823 Andreea Carmen (@Andreea00113823) reported

    @Xplornet Please do no fall for this false advertising! You will soon find yourself out of service and coerced to take on a lower download package. @Xplornet is the worst!