Xplore

Xplore Outage Report in Thunder Bay, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 01/31/2026 14:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @XplornetES @Xplornet I'm honestly shocked you replied, given my tumultuous anti-Xplornet post history. I really just want what I'm paying for, and so far that hasn't been the case at all with your residential service. I might be interested in one of those agreements if the service holds up.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    More about accountability. I've never once seen @Xplornet admit how bad they are, so I call BS on that one. What are you accountable for? Retweeting feel good stories from Twitter and posting fake testimonials?

  • Styles_888 Daza (@Styles_888) reported

    @Xplornet tech support is a 91 minute wait time however I can reach sales in 3 minutes....Please stop over selling your towers, my service was fine until you offered 50mps in my area. Nothing works past 7pm and I pay $134.00 monthly for 7.80Mbps download 0.39 Mbps upload @Bell

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @quinner9 @Xplornet The only issue Xplornet has is how to do as little as possible and still collect the fees. I would buy Internet from literally Hitler at this point to get away from them.

  • GrantFawcett Grant Fawcett (@GrantFawcett) reported

    Dear @Xplornet. I don’t know what to do anymore. We pay $200 /month for the absolute worst internet. I just tried to call you because we’ve had days of borderline unusable internet and got a busy signal 🤷🏻 Maybe Ma @BellAliant would consider running wires out?!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Since being moved from Vanscoy to Martensville tower on @Xplornet the overall service has been far worse. My Internet is basically offline from 6pm-midnight now. It sure would be nice to get the service that was advertised. I don't think "up to" includes not working at all.

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet No internet service whole day. If you guys planning to maintinance work that long, why not informing your customers earlier? We are not your slaves we are paying for the service. Please attention to our words.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I find it hilarious that @Xplornet drops "hey are you still having issues?" on other people, but don't take my complaints seriously enough to even do that. Everything about this company is trash, including their CEO, Mr. @APLenehan. Change starts with you, sir. Lead by example.

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    @Xplornet Why’s that so you can tell me there is nothing wrong on your end? Somehow the issue gets fixed and then the next night around.... say 8 o’clock again the internet goes out yet again and is unusable during peak times? I’m sensing a pattern here 🤔 care to explain @xplornet

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet This sounds like a forced testimonial in order to get out of paying a cancelation fee. “Ok we’ll waive the fee, all you gotta do is leave a good review.” Because your service is absolute ****.