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Xplore

Xplore Outage Report in Thunder Bay, Ontario

Why is my Xplore service not working?

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If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ClayBreakerAB
    Dan (@ClayBreakerAB) reported

    @MrStache9 I hope they are not giving more money to @xplornet!? Worst ISP on the planet!

  • evanrbuchanan
    Evan Buchanan (@evanrbuchanan) reported

    Having extra slow and sporadic internet and cell receptiom for a year now really shows me how much we rely on access to communication. Also **** xplornet and virgin for being bad providers... Grrr

  • TKC_1233
    Jonathan Fortuna (@TKC_1233) reported

    @Xplornet 30 minutes on the phone with a moron telling me to unplug my router over and over again? No thanks! Your tech support is a useless as the internet service you provide.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @harrbca is your Xplornet working at all? My modem won't rejoin the network at all. Just cycles between connecting, joining network, and ... failing. Been this way since last night. If it does manage to connect it's so slow it's unusable. If I reboot it won't reconnect.

  • PeeverShawn
    The Lego Batman (@PeeverShawn) reported

    @NiagarathisWeek Xplornet is horrible. We have it at work and we are constantly down. Not reliable at all. Seek other options, its 2021.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    Another full day gone by with no service from @Xplornet. Thanks so much for knocking $30 off a month for six months. Very kind of you. So generous.

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @Xplornet how do you manage to oversell a network to the point where it cuts out for no reason literally was just watching a YouTube video I got 7 Minutes in and it just froze because my internet disconnected

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    I'm just going to say it: **** you @Xplornet. **** you @APLenehan. I hope everyone responsible for this mess gets a rash in a place that's difficult to reach and embarrassing to scratch in public.

  • kevdevlyn
    Kevin Porter (@kevdevlyn) reported

    @Xplornet Haven’t you taken enough of our money for your ****** fixed wireless service over the years. now the government is giving you more. What a waste.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    To the person from @Xplornet I just got off the phone with: maybe you should have a chat with the tech that told me there's been an ongoing issue with my tower since February 1. Either they were lying, or you were lying. Or maybe you're both lying. I am so sick of your ****.