Xplore

Xplore Outage Report in Thunder Bay, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 01/08/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • 2hounds 🇨🇦 🇮🇪 💉💉💉 (@2hounds) reported

    @Xplornet you have an internet outage in the Centreton area in Ontario. Do you have an eta for when it will back up?

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @rliwczak @Xplornet @starlink And the way they throttle is also insane.. with 6 kids that need internet for school as well as my wife being in college by noon our speeds are trash. We live out in the country and they are the only service provider... For now.

  • StarLightXfilms starlight productions (@StarLightXfilms) reported

    @Xplornet yo why dose your wifi suck so hard I can’t even play online games or watch a YouTube video on 1080p or 780p it can hardly run 240p like wtf and I had been paying 100 something dollars for 4 years now you guys need to get better plans this is not 2010 anymore

  • albertabyron Byron Peters (@albertabyron) reported

    @Xplornet Unfortunately your product is so poor in my community that you can’t download the app while connected to your service… perhaps have an engineer or 2 focus on actually ensuring that the ‘high speed internet’ switch stays turned on

  • MKatastrophic MsKatastrophic (@MKatastrophic) reported

    @Xplornet “Sorry, the technicians say that it is just peak hours for internet usage and to try again in the morning.” THIS IS NOT MY PROBLEM!! Telling me I can only receive HALF of the service I pay for on a good day is NOT GOOD ENOUGH. Telling me I can’t use the service…

  • thepooppack mas (@thepooppack) reported

    xplornet be like sorry your internet is slow here’s $30 off, hope you enjoy our services.

  • mikefoleyfarms1 Mike Foley (@mikefoleyfarms1) reported

    @Mullin_95 @Xplornet I took mine out to the road at the end of my driveway and ran it over. Worst part is we paid for it 🤔

  • sawchik Cindi Sawchuk (@sawchik) reported

    @Xplornet problems with wifi near #athabasca

  • RobertStope1973 Robert Mcelroy (@RobertStope1973) reported

    @NayHarley Do it. Starlink on its worst day is still 100x better than Xplornet on its best

  • SeanGemm Sean Jemit 🇺🇦 (@SeanGemm) reported

    @Xplornet Your satellite service is terrible. Not usable. We pay $130 a month and hope to be able to send a text message. Usually, they fail to send.