Xplore

Xplore Outage Report in Thunder Bay, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 02/11/2026 13:10

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • HolmesWil William Holmes (@HolmesWil) reported

    @Xplornet Service call result: there has been ongoing work on our tower. No ETA on when service will be be back up. $30 credit per month for unusable service....

  • andy_poirier Andy Poirier (@andy_poirier) reported

    @Xplornet service is typically very good at my house. Today it’s absolute trash, and at the exact time I’m trying to stream a ball game. Get your **** together and do better.

  • Katy_marsh86 Katy Marsh (@Katy_marsh86) reported

    @marshmat @Xplornet Call tech support to report the issue. Oh wait...

  • Chris64Roddick Christopher (@Chris64Roddick) reported

    @Xplornet Used to get around 50 Mbps in central Ontario and worked very well ! Not sure why some have issues ? I’m with Starlink now so 250 is normal.

  • BCrowston Bryan Crowston (@BCrowston) reported

    @BaruchelNDG @kehler_nathan I am a Xplornet customer, some days two tin cans on strings would work better.

  • LeashaStahl Leash (@LeashaStahl) reported

    Remind me never to recommend @Xplornet to anyone. Worst internet service I've ever encountered. Fibre optic here I come!

  • ernie_river Ern (@ernie_river) reported

    @Boboljinks @Xplornet Do yourself a favour and order starlink. Xplornet is not only a terrible product but they also continually keep overselling the towers to make it worse. They’re stealing peoples money.

  • LDesertwave Lily DesertWave (@LDesertwave) reported from Clearwater County, Alberta

    @Xplornet oh look first snow fall and the internet goes down.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 Are u using it now? Like it? Better than xplornet? Aside from some small talk of it, i never really looked into the quality/frustration of it.