Xplore

Xplore Outage Report in Thunder Bay, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 12/12/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CowInverted InvertedCow (@CowInverted) reported

    @thewirereport @Xplornet I feel sorry for the customers of Full throttle network then. They shall soon feel the joy of Xplornet's Customer disservice, and the amazing doubling of bandwidth use without cause, and the "high speed" of "Up TO" speed Personally I would suggest they contact @SpaceXStarlink

  • drone_spray Drone Spray Canada (@drone_spray) reported

    @AdamJPfeffer We got ours a month ago. Just a little over 1 year wait from deposit. Now I want more when they have roaming enabled for each drone truck, hopefully they can keep rolling them out and get rid of xplornet's monopoly. Feels good to cancel 2 accts after years of agony with them.

  • stockyrds Stockyrds (@stockyrds) reported

    @Mark_Goldberg @Xplornet @FT_Networks If they do what they did to cci costumers itll be a **** show

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

  • JRW34920847 JR W (@JRW34920847) reported

    @Xplornet 1 hour and 3 minutes on hold and Customer Loyalty hung up on me...are you kidding me

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    It took 25 mins to cancel the service. But I had to deal with 2 people. Nice people. Even tho @Xplornet provides terrible service, treat customer service reps with respect. They told me they get sworn at a lot. That’s not right people. These people are just doing their job.

  • HilaryChambers1 Northern Chic🇨🇦🌲 (@HilaryChambers1) reported

    @AnnieClaireBO Rural living person. Internet is $140 a month for unreliable sometimes the speed of dial up xplornet or almost $170 per month with starlink. (Also not 100% reliable) in town Bell offers internet for $85 per month that is down more often than it works or so incredibly slow.

  • secular_girl Secular Girl ☮️ #nowar #Socialist #GlobalCitizen (@secular_girl) reported

    @Xplornet Worst service in Canada.

  • txwikinger_ea txwikinger 🇺🇦 💉💉🐕‍🦺🐕‍🦺🐈🐈‍⬛🌲🌳🇺🇦 (@txwikinger_ea) reported

    @Xplornet @XploreMobile Get your ****** network fixed. You have the worst outage rate in the world. Even in #Ukraine there is better Internet

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.