Xplore

Xplore Outage Report in Thunder Bay, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 12/01/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PabloOfficer officer pablo (@PabloOfficer) reported

    @Nick62289935 @Xplornet Fr like restarting my modem ain’t Gona help when the problem is on Xplornet’s side false advertising 40mbits/second I don’t even get 1

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I have many times with no fix that works. Tonight I have less then 1

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @DTimchishen Stop LYING. You are not sorry. "Sorry" suggests you will stop doing what you've been doing that caused harm. You have no intention of stopping until perhaps #starlink puts you out of business. Come Clean. Fix your issues. Beg for forgiveness. #YourDaysAreNumbered

  • BurrTanya Tanya Burr NP-PHC (@BurrTanya) reported

    @Xplornet I am terribly tired of the promised connectivity versus the reality of the poor service you actually can provide. Days of trying to fix this and even having a tech out - and it’s worse than ever😡 STOP CHARGING such a high price when you can’t deliver!

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet you really need to get your truth straight. I called and was informed the tower was down.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet I would have responded earlier, but I just had an outage with @Xplornet. Thanks guys, your super awesome! Hey, maybe there were trying to fix your problem? Are you working now?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    90 minutes and counting since rebooting my @Xplornet equipment and having zero internet. I filed a CCTS complaint. Enough is enough.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @KT_Koop @Xplornet, stop saying "you're sorry", because clearly you are not. You are just an abuser who apologises afterwards, but has no intention of stopping. Your greed is too big. You are NOT too big to fail. Come Clean. Beg for forgiveness from Canadians. #YourDaysAreNumbered