Xplore

Xplore Outage Report in Thunder Bay, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 03/31/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Can hit retweet on a million links, that's not fixing a broken ISP. People still know xplornet is a terrible ISP because you don't try and fix it, you try and cover it up by trying to bury old tweets. Not working, try putting in some actual work. #cancelxplornet

  • Lori55671011 Lori (@Lori55671011) reported

    @Xplornet Your internet service is horrible, I couldn’t even open your web page to get your contact info. Calling support does nothing.

  • starkinly Sara (@starkinly) reported

    @Xplornet do you have an ETA of when service will be restored in Grafton, ON? I’m paying for no service currently and I’m not thrilled about it.

  • tamalamadngdong Tammy (@tamalamadngdong) reported

    @Xplornet There’s been an outage all day. When will it be resolved?

  • bellaatheplug Taco Bella (@bellaatheplug) reported

    @Xplornet whyyyy is your internet not working

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Fix your traffic management so I can get my full speed when I stream literally you are such a **** company your tech call me and they have no idea why the issue was going on and they say it’s congestion I think that’s bullshit and that you’re just a **** company throttling to 3mb

  • tuchodi Gerry Paille (@tuchodi) reported

    @Xplornet A friend on your service who lives in BC has an IP address that maps to Ontario. This causes issues with him accessing certain websites that are restricted to people living in BC. Is there any solution for him?

  • cbraedley Charles Braedley (@cbraedley) reported

    @Xplornet Please use your platform to primarily promote your service, both current and planned.

  • garts77 Garts77 (@garts77) reported

    @bellaatheplug @Xplornet Oh ****...that sucks...😩😩

  • TyronneGullion Tyronne (@TyronneGullion) reported

    Nice. No internet today. **** xplornet