Xplore Outage Report in Thunder Bay, Ontario

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just_A_Small_Town_Girl (@FeministHousew1) reported 1 minute ago

  16 hours now @Xplornet my internet has been down. It was out for 8 hours yesterday and 5 the day before. My kids are doing distance learning for school and need working internet to do so. Can someone explain why it's been consistently happening for days on end

• 
  Sean Broughton (@SeanBroughton9) reported 5 minutes ago

  @Xplornet No internet in Niagara on the Lake for 4 hours. Wait time for tech support on the phone is 84 minutes. I guess this is what $130 a month gets you👎👎

• 
  Milha (@MilhaPasit) reported 7 minutes ago

  Imagine only having a tiny fraction of what is actually needed for survival and then having it stolen by a scam company that refuses to be accountable. **** Xplornet! I have enough stress without wasting all my time contacting them repeatedly only to get nowhere. Never use them!

• 
  HRC (@dreaming_high) reported 8 minutes ago

  @Xplornet have had incredibly bad reception this last year, especially in the last few months-have been told our tower is down, refuse to exchange equipment- get told by techs to email and vice versa- SK rural- who do I switch to for an internet provider?

• 
  Gerard Cooke (@GerardCooke8) reported 9 minutes ago

  @StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1

• 
  Milha (@MilhaPasit) reported 12 minutes ago

  @Xplornet I've spent way too much time and energy getting "assistance" repeatedly calling. Speaking to someone doesn't help when lies keep changing every time and nothing ever gets resolved. It only causes more stress and wastes time until another #fraudulent payment comes out. #Scam

• 
  Michelle Smart (@PrincipalSmart) reported 12 minutes ago

  @Xplornet once again we have no service? Anything going on in the Estevan SK area besides no internet service?

• 
  crimson (@637crimson) reported 13 minutes ago

  Ethernet and I still have lag spikes @Xplornet is truly dog **** imma start paying for a phone hotspot and have hard 60 ping with no lag spikes might as will buy a phone with its only purpose to serve as it own internet

• 
  Stephen Lee (@StephenRLee) reported 13 minutes ago from Athens, Ontario

  We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

• 
  InvertedCow (@CowInverted) reported 15 minutes ago

  @Xplornet If you are using Xplornet service your download should be done in time for Christmas 2022.