Xplore

Xplore Outage Report in Thunder Bay, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 12/28/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • melissacoady Melissa Coady (@melissacoady) reported

    @Liam_LizardKing We had xplornet and didn’t work. Had 100% signal coming in but nothing going out. I think it depends what part of the harbour in. I know Dennis has it over your way. Maybe check with him!

  • timlucier Tim Lucier ¯\_(ツ)_/¯ (@timlucier) reported

    My @Xplornet connection is so weird. I can watch Netflix on the big screen and tweet with no issues, but try to load a web page on my phone or an email past 6pm and it's impossible.

  • rbloch66 Robert Bloch (@rbloch66) reported

    @xplornet I would like my normal internet speed back please. The slowdown is not due to weather or peak traffic. My speed has been abysmal all day. Normally it's good. I grow tired of hearing the same excuses from your tech support.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Every evening. Like clockwork. @Xplornet falls off a cliff. Would you kindly fix your worthless garbage network? kthxbye

  • SteveVanCry Steve Van Cryenest (@SteveVanCry) reported

    @Xplornet and it is down again!!!! 4 hrs. yesterday!!! Let's see how long today?

  • timkingsbury tim kingsbury (@timkingsbury) reported

    @magenetworks @GarthTwitchell I don't want to throw water on a hot idea here but that speed test on an iPhone is not a true test of speed either way. I'm sure your aware of that as well. What speeds will customers here expect? What's the upfront & monthly cost ? Is it like Xplornet unlimited up /down?

  • retroflya retroflier (@retroflya) reported

    For the past few weeks I’ve been seeing upload speeds of 50-78kbps - that’s an impressive new low for @Xplornet. Got in touch with customer service and was smarmily told ‘well, your plan only guarantees UP to 1mbps upload speeds, so that’s fine.’ BRUH, 78KBPS

  • brettjpetch Brett Petch (@brettjpetch) reported from Innisfil, Ontario

    @Xplornet Fix 👏 your 👏keswik 👏/ East 👏Gwillumbury👏tower 👏— it’s down again.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Just wanted to play games with my friends tonight and escape the bullshit that is reality but once again @Xplornet has failed to provide any usable service.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Only option I see with Xplornet is overpriced ****** service.