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Xplore

Xplore Outage Report in Thunder Bay, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • hullcitydave
    dave jupp (@hullcitydave) reported

    Once again Xplornet you have let me down!! Missed both the disallowed goal and the Spurs goal!!. Rural internet my ***! #xplornetsucks

  • FoxxTricky
    TrickyFoxx (@FoxxTricky) reported

    @Xplornet I would like to connect to what matters most but I have no useable internet speeds available in the Chatham-Kent / Ridgetown area...can you please let us k is when the issue will be fixed?

  • AtTheDogPatch
    Internet Needed (Please Help) (@AtTheDogPatch) reported

    Order paid for and @SpaceXStarlink has shipped. I will cancel @Xplornet very, very soon. The whole family is eagerly awaiting the switch. Very soon, we will be able to have Zoom meet with family at 7:30 in the evening.

  • Dipperichardson
    Josh Richardson (@Dipperichardson) reported

    @2closetocall @EricViola_ @CurtisFric I can live with a percentage of your tax dollars making it so Xplornet isn't allowed to price gouge anymore. I won't lose too much sleep over it. Many rural people who were forced to do work/school over Zoom calls literally had zero options because of how bad xplornet is.

  • dbanks460
    D Banks 🇨🇦 (@dbanks460) reported

    Again @Xplornet speeds are so god awful that I can't do my work from home. Thanks xplornet for providing such a garbage service to rural residence for insane high prices. Glad that Bell and Starlink will put you out of business soon enough much deserved for how you treat people

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @Xplornet, you post about your service upgrades but the majority of people I've spoken to had experiences that mirror my own: slow and unreliable service and long wait times for phone support only to be told "restart it" and when then doesn't work, schedule a tech for days later.

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet This hurts University of Lethbridge more than it helps them. I wouldn't go anywhere they only have xplornet available. Avoid xplornet, they are a terrible ISP.

  • GCanada420
    GrowCanada420 (@GCanada420) reported

    @SpaceX One step closer to useable internet @Xplornet Sucks to be you guys!

  • marshmat
    Matt Marsh (@marshmat) reported

    Aaaand there's the nightly @Xplornet service interruption for Kepler tower / S. Frontenac. Just a short one tonight! I was all ready for the usual several minutes of nothing working!

  • SmevyBean
    Matrixxxツ (@SmevyBean) reported

    @Xplornet is so bad, i had to purchase extra data on my phone last month because I can't even use my dogshit xplornet internet. Imagine ripping customers off that badly, i don't even get 1 mb/s half the time.