Xplore

Xplore Outage Report in Thunder Bay, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 12/02/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • lewisbron Lewis Bron (@lewisbron) reported

    @MIchelleP8844 @Xplornet Xplornet blocked me on Twitter because they were tried of me calling their **** internet, **** internet

  • pgarvpoultry Paul Garvey (@pgarvpoultry) reported

    @BotTheWrongDip Waiting on Starlink- Xplornet works but slow and expensive for what you get

  • ehrinf Ehrin Frid (@ehrinf) reported

    @SteveBucking @windypopfarm 15 min after I looked at it bell showed up at my door selling thier package. Xplornet net sucks so we’re switching

  • j_hunt8 Jordan Hunt (@j_hunt8) reported

    Got the notification that my Starlink order shipped today and I’m pretty damn excited to use my Xplornet junk to sight in my hunting rifle. Let’s hope all the hype is real #firedup

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    E-Clip It Solutions in Saskatoon was the installer. Jeff, I expect better from you. This is just insulting, considering that run of cable was installed prior and re-used for the Xplornet radio. You just guaranteed I will never hire you or your company for any jobs ever again.

  • stanwendt Stan Wendt (@stanwendt) reported

    @Xplornet while I recognize I live in a rural PEI community I at least expect consistent reliable internet service. Which is not at all what I am getting. I pay for 50Mb speeds and basically NEVER get that speed. What I do get are 1,000MS ping and 10-22Mb. Time to switch to Bell!

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Theangryleaf1 @Xplornet We ditched xplornet a couple of weeks ago at our cottage. The past year during the pandemic when we needed to work & study from home, we couldn’t spend much time at the cottage cuz xplornet hardly worked & was too slow. Now we pay less & have a fast reliable isp.

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Nagem_Senoj Xplornet sucks. For the past year it would not work for hours at a time every day and when it did work it was so slow even when we had several technicians fix things and we paid fir faster speed. Just switched ISP. So fast, reliable & cheaper. & now we can watch netflix.

  • DanielJardine Danny Jardine (@DanielJardine) reported

    My worst customer experience to date today with @Xplornet 2+ hours on the phone and 6 representatives and my issue is not solved yet!

  • Jrbeaudry Justin (@Jrbeaudry) reported

    @Xplornet What’s with the @Xplornet service not working all weekend at Lester beach? Such spotty service. It’s only 930 and I’ve reset everything four times this morning and still no Internet