Xplore

Xplore Outage Report in Thunder Bay, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thunder Bay, Ontario 01/11/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • D_Kellam Doug Kellam (@D_Kellam) reported

    @Xplornet: we are ending your service June 30 Me: but you’ve already told me you can’t put me on LTE Xplornet: right. Me: cancel my account please Xplornet:You are a valued customer. We are sending you to our customer loyalty group. Your wait time is 53 minutes. SMH ..!..

  • BluebirdX11 Bluebird (SkiAspen.eth) (@BluebirdX11) reported

    @Xplornet Lol - people do not be fooled that xplornet will provide any customer service in a customized way. They will ONLY assist you if you have access to a signal and you call them and wait an hour to get a rep. They are instructed to deliver nothing of value via email/DM- phone only

  • Bocabec99 Mark Stewart (@Bocabec99) reported

    @DeniseMiller76 Ditto on @Xplornet. One outage around 1.5 days and numerous other hour or two hour long outages during the day.

  • LesliRichone EmilyR (@LesliRichone) reported

    @Xplornet Omg nooo worst experiences ever

  • MDClark4 Melissa (@MDClark4) reported

    @burnettisms Xplornet is the worst internet ever, the price they charge is NOT worth it. It is unstable and companies that allow remotely work do not recognize them as a good enough internet to work from home!

  • saskiaages Pip (@saskiaages) reported

    @Xplornet 1/after days of hell your customer service supervisor said a tech needed to be sent out at my expense. He then hung up on me. He said when I expressed costs already personally incurred with frustration that if I was not going to be professional he would end the call.

  • LesliRichone EmilyR (@LesliRichone) reported

    @Shuswapgigi @Xplornet Tell them you are leaving if they don’t charge you less for crappy service, I only paid 50$ a month for unlimited data and high speed for 2 years

  • corbinvisual Corbin Visual (@corbinvisual) reported

    @rkhazzam @Xplornet @SpaceX This however does not change your taste in music. I’d say you’ve broken even.

  • Sheehan24J Jade (@Sheehan24J) reported

    @Xplornet your services are **********, fix this shiii

  • stephlec79 Dr. Stephanie (@stephlec79) reported

    3/ absolutely terrible customer service in trying to work that out. Would not recommend @Xplornet for anyones rural internet needs