Xplore Outage Report in Thunder Bay, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@Michell25471779) reported
@Xplornet How many times must I call before you people get it right? The insult came today when I called and told I had to pay for the tech to come if I didn't do trouble shoot over the phone. I've done enough troubleshooting thanks.
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the anti-anti masker
(@andyjhubbs) reported
@Xplornet it's been a solid week of terrible internet. Called got told about a tower investigation. I cant even load the pages I need for school. What's going on?
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🗼TowerGuy🌲
(@tower_Guy) reported
@fanCRTCProfling @mediamorphis Two very viable candidates in addition to VTL. Xplornet: xCI already has a national Fixed Wireless network, mobile in MB and deep pocketed backers (Stonepeak Infrastructure). Cogeco: could split Freedom with XCI of Rogers decides to forgo adding a national competitor via XCI.
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the anti-anti masker
(@andyjhubbs) reported
@Xplornet can yall help me pay to extend my courses if I'm not able to get my work done from not having internet that was paid for? Or do yall have jack sparrows moto?
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Brad
(@BosBrad4) reported
@Xplornet I did an internet test yesterday, because it was slow, again. I have the best internet package Xplornet offers. 7.1 download speed. 1.2 upload speed.
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Roy & Kathy
(@roykathygs) reported
@philletourneau @brockgs Brock is right about it taking us out of the dark ages! We had family living here for a while and the router easily handled 24 devices of which 5 or 6 were often streaming video. I replaced Xplornet which had provided reliable but slow service for 12 years. Enjoy the upgrade!
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Kyle Levesque
(@cartotheneck) reported
@Xplornet I've had no internet for 4 days. All I can do is phone your tech support in India who tell me "It will be fixed soon". Very unhappy.
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Heidi
(@Heidi97097278) reported
@Xplornet We have had no service along with everyone else in our entire community of Fiske,sk for the past 2 days and very intermittent service for the entire week and a half prior to that. Everyone gets a different reason or excuse when we call in.
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Michelle
(@Michell25471779) reported
@HoarderPrairie @Xplornet Agreed! I keep calling and they give me a run around. Tey sent me a part but it still doesnt work. I had to leave for work and they told me I had to cover the cost for the tech to come if I didn't do the trouble shoot on the phone. Robbing people blind.
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wynnterbloom
(@wynnterbloom) reported
@Xplornet I am tired of the excuses as to why we have never (not once) experienced the level of high speed service we were promised when we signed up. Corporately maybe just engage your integrity muscles and stop making promises to customers you know you can’t keep.