1. Home
  2. Companies
  3. Xplore
  4. Upper Cape, New Brunswick
Xplore

Xplore Outage Report in Upper Cape, New Brunswick

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Upper Cape, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Upper Cape, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • VoosieVooters
    Loricat (@VoosieVooters) reported

    @apocolypse669 @Xplornet That's not even the worst I've seen. It truly is horrible.

  • AndrewMcCallum2
    Andrew McCallum (@AndrewMcCallum2) reported

    @Xplornet How about some communication regarding when you’re going to have your service back up? As are many in rural Canada, I’m relying on your internet service and I’d like to know when I can get access. The lack of information is unacceptable.

  • MadsTS
    Mads Sandbakken (@MadsTS) reported

    @Xplornet Xpolitnet steals. I have had over 1000 dollar bills two months in a row due to lock down/home office and home schooling. The gave me 40$ credit. What a joke. Be very careful and warned, they will trick you and take advantage.

  • G9Dude
    McDudeG9 (@G9Dude) reported

    @Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video

  • barks_katherine
    Katherine Barks 🇨🇦 (@barks_katherine) reported

    @Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.

  • BlueSerenity15
    Kaz 🇨🇦 (@BlueSerenity15) reported

    @barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.

  • laumiken
    Laura Kennedy (@laumiken) reported

    @stephenlrobson @Xplornet I hear you! We have NOTHING but problems with @Xplornet. Worst. Service. Ever. We haven't had more than a few days at a time of access. The rest of the time I have use a Hotspot on my phone to work from home! Deplorable!

  • RySmith1994
    Ry Smith (@RySmith1994) reported

    @AndrewMcCallum2 @Xplornet This company service is a joke - so glad I switched to Starlink. Nothing but rave for their service. @Xplornet had holes in their ship and they’re only making them bigger.

  • Twinntech
    Dan Twinn (@Twinntech) reported

    @Xplornet First day since may 17 that service did not fail

  • angelaange99
    Angela (@angelaange99) reported

    @Xplornet are there still issues in Ontario today? The messaging is not on the phone when I call but I have zero connection