Xplore

Xplore Outage Report in Upper Cape, New Brunswick/Nouveau-Brunswick

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Upper Cape, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Upper Cape and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Upper Cape, New Brunswick/Nouveau-Brunswick 05/09/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • G9Dude McDudeG9 (@G9Dude) reported

    @Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video

  • wordmusher colleen (@wordmusher) reported

    @Xplornet is there a major internet outage in Kawartha lakes area? I've had no access since 7 am

  • ChristineErwin2 🇨🇦 Christine Erwin (@ChristineErwin2) reported

    @barks_katherine @Xplornet I've called as well. Useless. No help , no follow up and no internet.

  • Totalnick56 Nicolas Caporicci (@Totalnick56) reported

    @Xplornet my internet in and off... i’m paying for 50mb and barely get 2mb... this is awful....

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.

  • barks_katherine Katherine Barks 🇨🇦 (@barks_katherine) reported

    @Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.

  • ChristineErwin2 🇨🇦 Christine Erwin (@ChristineErwin2) reported

    @wordmusher @Xplornet We are also down since 630am. When can we expect this back up!

  • JLCWood2017 Jenny Wood 🇨🇦 (@JLCWood2017) reported

    @Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    I dont tweet often, but lately it seems like the only thing I have to tweet about is how bad the internet service is from @Xplornet - another wk of low speeds and intermittent disconnects!

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet im not calling a tech to tell me to reset my router. its your service that sucks. you have to do better on your end.