Xplore

Xplore Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 01/08/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Val-d'Or, Québec

Latest outage, problems and issue reports in Val-d'Or and nearby locations:

  • LeGrandMO MO (@LeGrandMO) reported from Val-d'Or, Québec

    Une compagnie internet dont le support technique est fermé la fin de semaine. Pratique quand ils sont en panne. Bravo @Xplornet et @XplornetSupport. J'aimerais vraiment changer de compagnie mais ils sont les seuls à desservir mon coin. #pasfiable #zeroservice

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet @AltimaTel Should be up and running my morning. Just off the phone they said they were waiting on parts. Call in again because I got 2 weeks free service on top of the discount I already had gotten. The proper way to pay for this internet is not paying for it. Make the company suffer

  • dchipp David Chipp-Smith (@dchipp) reported

    Hey @Xplornet, r u going to #fixyourshit? 39 hours without internet now. Calling your 'support' gives me a different answer each time. First it's a Fibre line issue now it's still being diagnosed but not really sure what is going on?? Hey @AltimaTel do you service Rockyview?

  • michaudlarry Larry Michaud (@michaudlarry) reported

    @Xplornet instead of taking pictures of coyotes, why don't you you get our internet going? Out in south of Spruce Grove AB. we've been out of service since Sunday morning!! This is ridiculous for this day and age.

  • Shelbyfreak n2thedeep (@Shelbyfreak) reported

    @Xplornet Service is so much worse since you took over CCI

  • NepsyNeptune Nep (@NepsyNeptune) reported

    @Xplornet Actual garbage

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet How about finding a fixing the issue that has caused the internet to be out since Saturday in Alberta! #internetstilldown

  • SeanGemm Sean Jemit 🇺🇦 (@SeanGemm) reported

    @Xplornet Why don’t you improve your satellite service?

  • chalackd Dano (@chalackd) reported

    @alexposadzki @globeandmail Don't buy into it. Xplornet is, and has long been, an absolutely, horribly good awful company, and terribly unreliable connectivity provider. Gotta be hands down the worst provider in Canada. They survive only by buying out competition to hold a monopoly...

  • chefdills Dylan Brushett (@chefdills) reported

    Still no update or any news as to why #Xplornet internet is down in Alberta. My last call (20 minutes ago) the tech said they were troubleshooting all yesterday with no luck. No ETA as they cannot find the problem. Just a heads up if anyone using the platform was wondering.

  • chalackd Dano (@chalackd) reported

    @chefdills Imagine being in 2022, running a highly overpriced ISP, and still being too cheap/incompetent to have redundant hardware in place so your customers can be out of service for two full days while you wait on parts... Only @Xplornet...