Xplore

Xplore Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 02/04/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Val-d'Or, Québec

Latest outage, problems and issue reports in Val-d'Or and nearby locations:

  • LeGrandMO MO (@LeGrandMO) reported from Val-d'Or, Québec

    Une compagnie internet dont le support technique est fermé la fin de semaine. Pratique quand ils sont en panne. Bravo @Xplornet et @XplornetSupport. J'aimerais vraiment changer de compagnie mais ils sont les seuls à desservir mon coin. #pasfiable #zeroservice

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • vgalpin Vanessa Galpin (@vgalpin) reported from Pontiac, Québec

    @Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough

  • DuartJosh Joshua McLean (@DuartJosh) reported

    @Xplornet 4 plus hours of no service following two weeks of sub 10Mbps on download. Remind me again why we pay you $100 plus per month?

  • Gympanzee28 jim (@Gympanzee28) reported

    @shannbil 👍 thanks for honest assessment . We’re going switch as well…getting frustrated with our service (not xplornet, but not fast for rural service)

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet is it going to be as unreliable as the crap service i am with right now. yes im with you and it goes out numerous times a week everyweek. i have had this service for a month and im already thinking of switching providers

  • vgalpin Vanessa Galpin (@vgalpin) reported

    @Mark_Goldberg @APLenehan @Xplornet Your obviously not working on Gov websites.. the wireless is horrible.

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    @miket136 After many years of being a happy Shaw customer, I dived into Xplornet swamp after moving rural. Last fall I cut all ties. I could not pay for 1 MBPS the price of the promised "improved" 10 MBPS. My cell provider delivered a good plan. I only Hotspot anymore.

  • 677HayBay Jody Gavel (@677HayBay) reported

    @DawsonLamoureux @CheSarahSera I was thinking the same. Xplornet hasn’t been great lately but I’m also not a big Bell fan. Tough choice for sure. However, since there isn’t any customer loyalty benefits with any corp anymore, it wouldn’t hurt to switch to Bell because you can always go back.

  • HeatherTownFink Heather (@HeatherTownFink) reported

    @Xplornet my internet is down AGAIN!! Ughhhhh....central Alberta.

  • MaizeingPete Pete Archer (@MaizeingPete) reported

    @CousineauAlbert @tenwattandrew @Xplornet They are always the worst option it seems. Trouble is sometimes they r the only option

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet honestly the worst company to deal with..slow speed not even close to what i was promised @SucksXplornet