Xplore

Xplore Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 11/16/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Val-d'Or, Québec

Latest outage, problems and issue reports in Val-d'Or and nearby locations:

  • LeGrandMO MO (@LeGrandMO) reported from Val-d'Or, Québec

    Une compagnie internet dont le support technique est fermé la fin de semaine. Pratique quand ils sont en panne. Bravo @Xplornet et @XplornetSupport. J'aimerais vraiment changer de compagnie mais ils sont les seuls à desservir mon coin. #pasfiable #zeroservice

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet sooooooooooooo again whys it out and not working in my area? You guys piss me off so much and it really bothers me that some people willing pay for your services when you legit have nothing to offer to begin with your internet packages are pathetic and way over priced

  • luvlambs Marion Greveling (@luvlambs) reported

    @Xplornet @sheepfarmbecca 6.70 Mbps download 1.78 Mbps upload Latency: 27 ms Server: Toronto Your Internet connection is slow. This is about as good as it gets here. Evenings and weekends are terrible.

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet you truly are the worst internet service. I'm so frustrated that i can't rely on it to work @SucksXplornet

  • luvlambs Marion Greveling (@luvlambs) reported

    Must be Saturday night, @Xplornet crashes and burns as per usual. Not even slow, gone.

  • vepoppins Lauren Crimpysnitch (@vepoppins) reported

    @Xplornet Hey EG - I know you're just the social media person, so this is not aimed at you in any way. We've spoken to @Xplornet so many times I've lost count. It never gets better. The reason I'm tweeting is to let other Xplornet customers know there's an alternative on the way.

  • Real_McMunchie Derek Grant Holowka 🇨🇦 (@Real_McMunchie) reported from Ridgeville, Manitoba

    @mylodachef Just be glad you don't live where I do. I'd have to let it download overnight and HOPE it would be done by morning. Perks of being an @Xplornet customer - blazing speed prices with Sympatico speed.

  • luvlambs Marion Greveling (@luvlambs) reported

    @hawkhillfarm @Xplornet That is awful.

  • SilvLuke Luke Silv (@SilvLuke) reported

    @Xplornet Have been told by agents for years “ better service is coming to your area just be patient” . Still stuck with the same horrible satellite service in the L0K2B0 area. Been a nightmare during this pandemic. Wish there were better options for us.

  • rahil65096366 rahil (@rahil65096366) reported

    @Xplornet what’s with the **** services, I called yesterday for 1hour for them to tell me that there’s something wrong with the tower. he also stated “By tomorrow your wifi should be good” and here I am running almost 2 MBPS while paying 130$ for 50 MBPS. Do something about it.

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet I would, but I would have to call every day, maybe even two or three times a day because the service is always this bad and your phone service is not much better.