Xplore Outage Report in Val-d'Or, Abitibi-Témiscamingue, Quebec

Problems in the last 24 hours in Val-d'Or, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-d'Or, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Val-d'Or, Quebec

Latest outage, problems and issue reports in Val-d'Or and nearby locations:

• 
  MO (@LeGrandMO) reported 2 minutes ago from Val-d'Or, Quebec

  Une compagnie internet dont le support technique est fermé la fin de semaine. Pratique quand ils sont en panne. Bravo @Xplornet et @XplornetSupport. J'aimerais vraiment changer de compagnie mais ils sont les seuls à desservir mon coin. #pasfiable #zeroservice

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D.Parent (@DParent49883464) reported 50 seconds ago

  @Xplornet After all the promises of upgrades and paying $$$$$ for years for only 10Mbps Up and <1Mbps down I can promise you one thing. Your future business model will fail. You have taken customer’s money and have yet provided what was promised. Your time is, and was up last year.

• 
  Carrie Marshall (she/her) 🇺🇸🇨🇦 (@CarrieMarshall1) reported 1 minute ago

  @Xplornet I used to be able to count on your internet service- but ever since you started to do "Upgrades" my internet is unpredictable- especially in the evenings.

• 
  Jeff Geisel (@GeiselJeff) reported 2 minutes ago

  @Xplornet My daughter is doing her nursing from home and can’t get on , due too **** internet !!

• 
  Stephen Robson (@stephenlrobson) reported 2 minutes ago

  @Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!

• 
  Fred Cee (@Fred_Wreck1983) reported 3 minutes ago

  @Xplornet Watch out people, this is a piece of **** company.

• 
  ShelterFromRain (@ShelterFromRain) reported 4 minutes ago

  @Xplornet Garbage customer service! You don’t even bother attempting to let your customers know what was going on.

• 
  Joey Knox (@JosephWKnox) reported 9 minutes ago

  @Xplornet Maybe instead of placating your customer base that your stealing money from by providing a beyond abysmal service with a free tablet and focus on actually providing a product that works!

• 
  Metal Wolf (@m3t4lw01f) reported 10 minutes ago

  Even he knows Xplornet's network is a flaming trash heap that 20x too many people are connected to, and all he can do is sympathize. But there is light at the end of this dark tunnel, and it will put a smile on my face the day I get the email saying "your Starlink has shipped!"

• 
  Stephen Robson (@stephenlrobson) reported 12 minutes ago

  @Xplornet continued interruptions and slow internet all weekend! This service is terrible.

• 
  Jason Cadenhead (@CadenheadJason) reported 16 minutes ago

  @Xplornet internet is out in Brighton ON for 8 hours now? Your customer service is horrible. Any update? Thank god for @elonmusk bringing consistent MODERN speeds for realistic pricing.