Xplore

Xplore Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 03/17/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Val-d'Or, Québec

Latest outage, problems and issue reports in Val-d'Or and nearby locations:

  • LeGrandMO MO (@LeGrandMO) reported from Val-d'Or, Québec

    Une compagnie internet dont le support technique est fermé la fin de semaine. Pratique quand ils sont en panne. Bravo @Xplornet et @XplornetSupport. J'aimerais vraiment changer de compagnie mais ils sont les seuls à desservir mon coin. #pasfiable #zeroservice

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Better hope they aren't trying to connect to these expanded learning opportunities using your service. That would be a complete waste of energy.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Chelsie_D Are you a new customer in your first 3 months? I have had nothing but crap from Xplornet after my initial trial period expired, and unfortunately have to wait for Starlink for an alternative.

  • HoodedGamer8 Hood3dGam3r (@HoodedGamer8) reported

    @Xplornet Your company is so trash, you get money from the government to connect people in rural Canada to Internet but don’t care when we call to let you know that you guys are having issues in this area and nobody can connect to your service when you are the only provider

  • cbraedley Charles Braedley (@cbraedley) reported

    @Xplornet "Stay tuned..." for how long? You announced fiber, among other services, for Nova Scotia 14 months ago...and then nothing...no new information about actual high speed options. Sure, 25Mbps-LTE was a start, but it's not a long term solution for anyone but the most basic of users.

  • Chelsie_D Chelsie D. (@Chelsie_D) reported

    @BaldurBarons I actually can’t believe the lack of internet issues I have with Xplornet, it has to be just pure luck.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @Chelsie_D Really? Impressive. Cause xplornet is just garbage here. They might put fibre through our rm. or else I’m on the waiting list for starlink. Can’t wait

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @Xplornet @HoodedGamer8 2/2 I haven’t had service all day again today. What is going on?? Someone must be able to get to the bottom of this. I wonder if Nexicom has the same problems. That’s my next step.

  • Chelsie_D Chelsie D. (@Chelsie_D) reported

    @VoosieVooters No actually! The account has been active for a couple years. I hear so many terrible stories about Xplornet so I’m surprised my service has been relatively flawless from them.

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @Xplornet @HoodedGamer8 I spent 45 minutes on the phone with service because my internet wasn’t working. Twice they told me it was me. When I insisted that there isn’t a problem from my side they took another 25 minutes putting me on hold just to come back and say the problem was on their end. 1/2

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @clothmuffin @Xplornet As an ex-Xplornet victim myself, I was warned that "Starlink is a beta service and may not live up to your expectations". Just popping in to say that it's been fantastic compared to Xplornet. Speeds that are actually usable and a lot more stable. I didn't hesitate to cancel.