Xplore

Xplore Outage Report in Wallaceburg, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Wallaceburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Wallaceburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Wallaceburg, Ontario 12/09/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stadtkeplumheat StadtkePlumbHeatAir (@stadtkeplumheat) reported

    @Xplornet . Poor service and not taking phone inquiries. Why were they given a government contract.

  • prunegoose prune³ (@prunegoose) reported

    @bologna_eater79 If it make you feel any better, in the 4 years I've been with Xplornet, I have never gotten higher than 2mb download speeds

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You can save yourself money by running your own tin cans and string rather than calling that number. Avoid xplornet, they're bad. You will regret it.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet People wondering why they keep doing this, it's for 2 reasons. 1: Xplornet keeps trying to bury unhappy customers' replies, like this. 2: They'll try and use this to push the narrative that they are working for Canadians. Not going to work since they never show their actual work.

  • DatVonGuy Von (@DatVonGuy) reported

    @CCI_Wireless customer service has gone to ****, since xplornet bought them. First the overall service, now the customer service sucks. Come on @elonmusk bring @SpaceXStarlink to my area soon!!

  • MisterListerin1 Nanøkk (@MisterListerin1) reported

    @Xplornet You are one of the worst internet providers this company has to offer. Your scummy and borderline illegal practices should get this terrible excuse for a company shut down

  • UE_Films Unknown Error (@UE_Films) reported

    @Xplornet Already did & got no help. If teachers & grocery store workers are forced to go back to work surrounded by dozens of people every day, your technicians should have to go to work to start upgrading people's internet. We've been at home for almost a year straight with no upgrades.

  • pond7 Brad Pond (@pond7) reported

    @Smash88209599 @andremorneault @DominicCardy If you have “good internet” via Xplornet you should consider yourself extremely lucky. 95% of xplornet users have the worst internet in the country

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet It was **** for three days. Got the messages every day about maintenance. Not just briefly. Did a speed test this morning. Barely getting 20 mbps. Good thing I am paying $125 a month for 50 mbps. Can’t wait for Starlink.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @DrTed77 @StephenPunwasi Xplornet is not Canadian. They are owned by Stonepeak, which is a US investment firm. Also, Xplornet is trash. I'm lucky if I can even use Twitter, my kids can't use it for school and I can't work from home. No amount of "support" has ever fixed it.