Xplore

Xplore Outage Report in Waterdown, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterdown, Ontario 02/22/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • creeksidecomms Michaela Tokarski (@creeksidecomms) reported

    @Xplornet I can't believe that you won't let me cancel without going through to your loyalty department with a 30 minutes... Completely unacceptable service. According to CRTC Internet Code section G section 3 all I need to do is inform you that I would like to cancel.

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    Almost 24 hrs & @Xplornet still down, still no eta on when it will be fixed & no one in their customer service seems to know why the service is down!! Rural internet sucks for speed & half the time is down Wish I had the money to get starlink! #internetdownyet #ruralarea

  • kendeer11 Kendeer11 (@kendeer11) reported

    Nothing like @Xplornet being down, yet again (seems the only consistency is the inconsistent internet)….this internet is frustrating - I hate living remote because of this ****** internet problem 😒😡

  • ZNsolo101 ZNsolo101 (@ZNsolo101) reported

    @Xplornet I had a problem all right In fact I have tested this for 3 weeks and have a video to go live showing how it was/ is blocked I documented it all I'll still be making this content live. I contacted support already and dont lie to me here twitch is capped to I'm a tech support rep😳

  • DarkElfLX Sean Totally Fungible (@DarkElfLX) reported

    @bluestockingetc @EricMPaq @Xplornet of course: "Service charges may apply...." but it's probably cheaper than the $500 replacement fee.

  • SpaceMutiny Doctor Laharl's Scenebulding Pharmacy (@SpaceMutiny) reported

    >Xplornet enters talks to buy Freedom Mobile LOL Exploitnet. They should fix their backyard that is their ****** satellite internet service that Starlink is starting to eat their lunch before getting a front yard that is a mobile phone service to **** up.

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    Almost 24 hrs & @Xplornet still down, still no eta on when it will be fixed & no one in their customer service seems to know why the service is down!! Rural internet sucks for speed & half the time is down Wish I had the money to get @SpaceXStarlink! #internetdownyet #ruralarea

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet The internet has been down for way over 12 hrs! When I called no one would say why or give an eta on when it will be back up! 😡 #internetdown

  • DarkElfLX Sean Totally Fungible (@DarkElfLX) reported

    @EricMPaq @bluestockingetc @Xplornet and I bet they charge if you damage it during removal too, just to add more fees. Scummy

  • dchipp David Chipp-Smith (@dchipp) reported

    To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?