Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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R. Nabb
(@ruth_nabb) reported
@PaulDoroshenko @TELUS Whoa! That's a lot, especially for poor service. I have Xplornet. Terrible service for half the cost.
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Mike Millar
(@Mike_Millar) reported
@ruth_nabb @Xplornet #Starlink better customer service, better equipment, no contract and lightning fast internet! #neveragainxplornet
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Jean-François Mezei
(@jfmezei) reported
On the Rogers wedding issue: I would hope that @CompBureau releases the letter it sent to Rogers. Important to know if they wish to oppose the transaction as originalyl filed, or oppose a transaction that includes sale of Freedom to Xplornet. #CRTC
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Patrick Janes
(@patgjanes) reported
@kristinaennis If not in range of mobile phone service, satellite is your only option. Xplornet & Starlink are expensive - both equipment & subscription fees. Both require technical skills to set up, and you'll also need a stable power source. Neither is cost-effective to set up for a few days.
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Mads Sandbakken
(@MadsTS) reported
It's so insulting to pay so much for such poor service. @Xplornet wish I was also watching play off hockey on the app I pay for...
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Cory Bailey
(@Bailey606) reported
@Xplornet Why do you have a support email address if any time somebody sends a message to it, they receive an automated email that tells them to phone a number. Why have an email if you don’t intend to respond to the email? This is classic big business garbage service. Useless
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Dylan Murphy 🇨🇦
(@Dylan_YHM) reported
@VeryScott @Videotron @Xplornet Ha don’t get me started about how absolutely horrible Xplornet is. I was really hoping that T-Mobile had come to this market, but IIRC the CRTC denied that, likely due to being paid off by the big greedy 3
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Scott J Douglas
(@Dollarbidder1) reported
@Xplornet Very poor internet quality, very unreliable
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87743gamberr
(@87743gamberr) reported
@spacexstarlink AND @elonmusk Starlink support truly sucks. No accessible ticketing system. No responses from email support. Over 1K paid(over months) and 2 days use before breakdown. Have to fallback to @Xplornet which is more reliable. Please get better support system.
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J.L. 1285
(@CAWguy) reported
@David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.