Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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russ hall
(@rustysask) reported
Any one of us with the ‘Kings of Throttle’ Xplornet. Last evening after being dropped from another Zoom meeting, I called ‘’again.’’ As usual I’m stupid and they are smart kind of conversation went on with Xplor for an hour instead of my Zoom meeting.
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Michelle Duckworth
(@duckworth_8) reported
@Mullin_95 @Xplornet You couldn’t even pay me to have Xplornet. Made that mistake once because there were no other options.. Never again.
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Sean Jemit 🇺🇦
(@SeanGemm) reported
@Xplornet Short of adding another satellite, your system can’t be fixed. It is garbage. Beware potential subscribers.
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GreenDLawn ⭕
(@GreenDLawn) reported
@CanuckCalgary @jkenney Well xplornet has been buying out small providers and forcing clients onto their slow networks. They got alot of cash from the government in the recent years.
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Mayor of Thunderhill
(@Mullin_95) reported
@ayrporte @Xplornet Because for $20 more a month you get 20x the internet, it never slows down. They don’t throttle your speeds after 6pm. Their service was terrible, customer service even worse.
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Repinerator
(@Repinerator) reported
@Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!
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Wesley MacDonald
(@AvaholicWes) reported
@Xplornet seems like southwestern Ontario may have an outage. South Woodslee to be exact. Full outage across all servers
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Cindy Young
(@diamondone1999) reported
@Xplornet NOT good customer service for an internet company to do maintenance during the week and during the day!! #FAIL
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SoggyGarlicBread
(@GarlicSoggy) reported
@Xplornet internet isnt down but cannot watch or see videos/pictures at all? been happening since midnight lastnight, also cannot connect to any servers, like videogame server and such, area is around Grande Prairie, Alberta
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Mark Goldberg
(@Mark_Goldberg) reported
For 2 full years now, I've relied on @Xplornet Fixed Wireless for my connectivity during the pandemic. It consistently delivers high quality service, powering multiple computers and concurrent HD video streams Fixed wireless is a viable rural broadband solution #CRTC #CDNtech