Xplore Outage Report in Westport, Ontario
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (78%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (2%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
-
Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
-
Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Vera said that?
(@forlinor) reported
@Xplornet is there an outage in Simcoe county? Internet has been down 2 days, powercycled everything then tried to call support and the wait is 63 minutes. I have to go out so can't stay on the line. Just want to know how long this is going to be.
-
Chris Nielsen
(@ChrestenNielsen) reported
@Mullin_95 @Xplornet Don’t garbage it yet, @xplornet told us we didn’t need to return equipment and then 3 month later a bill showed on our CC for $500 from them and they started billing us monthly again until we sent the modem and recieved back. They are as bad as Sirius radio to quit
-
Zachary
(@SomePEIslander) reported
.@Xplornet there's been a tower issue where I am for almost 24 hours now. Any possible way this will get fixed soon? It's the Glen Valley tower. Also, am I going to get some sort of discount for this outage time?
-
Chad Peters
(@cpwcsk) reported
from
Beechy, Saskatchewan
@kevinlpeters @Mullin_95 @Xplornet I suspended my service for 6 months, but it just kicked back in. $33/ Month before. It is awful changing email addresses again.
-
Jason Allonby
(@jasonallonby) reported
@ProRoundtable Well my wifi did just go down but I think that's more of an Xplornet problem
-
mas
(@thepooppack) reported
@Xplornet @XplornetES please please PLEASE advertise your internet better, maybe something along the lines of “you want dogshit internet and your money stolen? come here to xplornet we’ll do just that and also offer piss poor customer service.”
-
Jeffery Kuntz
(@JeffKuntz11) reported
@Mullin_95 @Xplornet Ok. Will look in to it. Hopefully it’s available in our area. Let me know how it works , as of right now we are just hotspotting from our ph, as our last internet provider was garbage.
-
Byron Peters
(@albertabyron) reported
@Xplornet Unfortunately your product is so poor in my community that you can’t download the app while connected to your service… perhaps have an engineer or 2 focus on actually ensuring that the ‘high speed internet’ switch stays turned on
-
mas
(@thepooppack) reported
xplornet would look at a 4000 ping spike and be like “ooo yeah i see that lag spike but it went back down to 60 is it better now” after doing absolutely nothing but picking their fingers out of their *** and sniffing them. this ****** idiot on call was like yea idk what to do.
-
Chad Peters
(@cpwcsk) reported
@Xplornet makes it virtually impossible to cancel a contract that is under a business name. I can't wait to get away from your absolutely ****** service.