Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Waylan Deith 🍥
(@waylan_deith) reported
@Xplornet Tell him to bring his ladder to my house and fix your shitty internet
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lt pete mitchell
(@ltpmitchell) reported
@Xplornet That's great @Xplornet but maybe if you spent as much effort in maintaining your network as you do riding on the coat tails of art shows to get free publicity, your customers wouldnt hate you with the passion of a million suns
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Airship Assassin
(@fyeahnix) reported
@joanlemmesmash @Xplornet you should absolutely file a complaint and make sure your job knows your provider is dogshit
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Scott Fawcett
(@ScottFphotos) reported
@Xplornet this is the second time this month that I wake up and my internet is not working. Your turn around time for fixing it was 36 hours last time. That's unacceptable for those of us that work from home.
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lt pete mitchell
(@ltpmitchell) reported
@virgovida @Xplornet @virgovida don't fall for their tricks. Calling their support number will just put you on endless hold while they tell you they're having problems with long wait times.
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lt pete mitchell
(@ltpmitchell) reported
@Xplornet @Xplornet "hey, everyone look at our seven towers!" Residents of Ramara : "you mean the seven that never seem to work?"
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Ian
(@ayrporte) reported
Ok @Xplornet after 4 years of uninterrupted service we "upgraded" to your LTE Its been down 3 times in last 10days. Wasted 6 fn hours of my time on your customer service lines. Tonight the "17 min " wait is 49 minutes so far.... Young lad trying 2 write university Finals. #fail
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upbeat❄️
(@Upbeat2k) reported
stopping in after a few months to say @Xplornet is literally the worst ISP on the planet and I hope they go bankrupt. you steal your customers money and don’t even hide it. throttling so bad i can’t open a web browser. **** too and **** your shitty ceo @APLenehan
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Cory 🆎
(@trainvalet) reported
On @Xplornet I average 6 mbps for the service they advertise "up to" 25 mbps. Xplornet isn't high speed internet.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Speaking of pandemics, do you have any plans to actually make your network usable for people that need to connect to work VPNs, or are you just waiting out the vaccine until the pressure is off and you can continue to do nothing to help your captives?