Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Reiko Koyama
(@reikokoyama79) reported
@Xplornet Why? I cancelled your bad service years ago, FOR THE SAME ISSUE. And now you've bought CCI, I'm forced to pay more than you advertise, for bad service. Because I'm now a "new" customer. I'd rather get a ROOT CANAL, then "troubleshoot" with you.
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Gerard Cooke
(@GerardCooke8) reported
@Xplornet Can’t read French but fix this tower
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Wambus
(@Susanglowaburg) reported
@Xplornet Well if my xplorenet was not a piece of ****, I could upload a picture! #starlink for the win!
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Ray Vautier
(@ray_vautier) reported
@mrandell15 @gmcdparsons @DonnieOK Just checked. Read a bit of it and the price is the same I think so it’s service now that I’d be interested in. Xplornet charges way to much for service calls
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Bailey 🏳️🌈 (Taylor's Version)
(@BaileyCrawly) reported
Of all the companies I’ve ever worked with, @Xplornet is by far the biggest POS scam out there. What a rip-off, paying the same amount as everyone else for service that almost never works. And of course customer service doesn’t give a damn to fix it. Embarrassing service quality.
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AeroVu Aerial
(@AerovuAerial) reported
@ctvwinnipeg Check out the website Xplornet sucks then get back to me with this good news maybe help Starlink and we will finally have real internet
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Marci Girling McPeak
(@mingo59) reported
@Xplornet we pay for 50, getting 1.3 to 5.1 mbs download tonight … horrible service.
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🇨🇦 Grinch🎄
(@RobM1962) reported
Hey Justin, You can stop wasting our hard earned money on Xplornet and Bell upgrades. We have Starlink, a reliable internet service without the help of the government.
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Shooty McSnipe
(@ShootyMcSnipe) reported
@elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?
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WhiskyTangoFaded
(@whiskeyfated) reported
@Xplornet fix your garbage infrastructure ffs Every day your systems go up and down You couldnt be consistent if your buisness depends on it