Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet I had a similar view here the other night. Tool some wonderful photos even. But then I couldn't share them with the world because you guys are my ISP and my connection wasn't working. Would you kindly fix your network please?
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Kevin Porter
(@kevdevlyn) reported
@Xplornet Sounds like your service. 3 hours to download a 10 minute video. I’m so glad I don’t have your **** service anymore. Thank you Starlink.
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Tom Cox
(@DoubleEDad) reported
@KloepferJesse @Xplornet Have you plugged a laptop direct into the feed? I yelled at ours for a month before I listened and the issue was our modem.
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Metal Wolf
(@m3t4lw01f) reported
@harrbca @Xplornet @SaskTel I was ready to blame the weather but I just double checked my signal and it is the same as it always is for the cell I'm currently connected to. If the wind dies down here I'm really tempted to try getting to town to pick up my Starlink lol. Worst case is I gave to turn around...
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Jim
(@Jim76136913) reported
@KloepferJesse @Xplornet I feel your pain, think just about everyone who has Xplornet has, terrible, slow service.
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Metal Wolf
(@m3t4lw01f) reported
This lack of internet service lately is ridiculous. I'm still a paying customer @Xplornet. Fix your Vanscoy tower please. I haven't been able to reliably connect in a week now.
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Metal Wolf
(@m3t4lw01f) reported
So there's a storm set to hit tonight that's likely going to delay my Starlink by a day. I'm going to blame Xplornet for this. If they think it's reasonable to charge me for their complete inability to provide the contracted service, then I can think this is reasonable as well.
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Dimanderin
(@dimanderin) reported
@Xplornet Can't trouble shoot my end...
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AB
(@bissonalexandre) reported
@Xplornet How about you focus your efforts on improving your garbage services instead of celebrating useless milestones?
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Jessica Doyle
(@JessicaDoyle) reported
@chartreuseb As soon as the Starlink arrives. 5MB/s speeds with Xplornet are, awful. #digitaldivide #ruralinternet