Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Al Pettefer
(@AlPettefer) reported
@WSwainson @Xplornet They over sell towers !!!! They actually admitted this too me ,,, I’m happy to say that my Starlink is installed and tomorrow I get to call them to cancel my service,, I’m so excited!!!
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Henry
(@8220) reported
@Xplornet My internet is down (off) at 826 Barcovan Beach Road, Carrying Place, Account 1505343. But I cannot find any outage listed on xplornet. Why?
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Bruce Moose
(@moose_bruce) reported
@Xplornet Come get one of your guys to take your hot garbage dish off my roof. Soon you guys will be bankrupt and will be another nothing company
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the new positive realBigAl
(@ABUlep) reported
@Xplornet Everyone I ask that have this says its garbage.
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Lynne/CarlynServices
(@CarlynServices) reported
@Xplornet Thank you, called you customer service and they had us up and running in about 20 minutes. :)
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Jean-François Mezei
(@jfmezei) reported
On the Rogers wedding issue: I would hope that @CompBureau releases the letter it sent to Rogers. Important to know if they wish to oppose the transaction as original filed, or oppose a transaction that includes sale of Freedom to Xplornet.
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Jean-François Mezei
(@jfmezei) reported
On the Rogers wedding issue: I would hope that @CompBureau releases the letter it sent to Rogers. Important to know if they wish to oppose the transaction as originalyl filed, or oppose a transaction that includes sale of Freedom to Xplornet. #CRTC
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Bill Walker
(@billwalkerPR) reported
‘“What I’m seeing here is that the bureau wants someone who’s got enough cash and knows how to run a cell service and, for whatever reason, they don’t think Xplornet is that person.”’ I couldn’t agree more.
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Patrick Janes
(@patgjanes) reported
@kristinaennis If not in range of mobile phone service, satellite is your only option. Xplornet & Starlink are expensive - both equipment & subscription fees. Both require technical skills to set up, and you'll also need a stable power source. Neither is cost-effective to set up for a few days.
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R. Nabb
(@ruth_nabb) reported
@Xplornet Worst internet service EVER. Wow. 0.37 Mbps all evening. Rural Ontario is getting a very raw deal from you.