Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (80%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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🎼🎙Ril Giles🎤🎸
(@RilGilesMusic) reported
@QuinteNewsNow My Koodo was down. Xplornet was down too, called they said ALL of Ontario fixed wireless was down & a 82 min wait to find out why so i hung up. Came back 2 mins later. Out for an hour
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Metal Wolf
(@m3t4lw01f) reported
@kiss1005ssm The only thing Xplornet connects is their hand to their customer's wallets. That's what "matters" in this context. Most of their customers can't even enter this contest because their connection is so bad they can't upload a photo.
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Metal Wolf
(@m3t4lw01f) reported
@BrianMo94756827 @SpaceX @Xplornet I am glad my pain has entertained you. I might remind them how terrible they are from time to time, but I'm seriously looking forward to putting them in my rear view permanently.
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Ivan
(@Ivan34936599) reported
@Xplornet @Xplornet my biggest inconvenience is that your towers are over sold and I myself pay for “up to” 25mbps although my speeds very rarely go over 11mbps . And I have only hit around 25mbps during the first 2 months of upgrading from 10mbps plan to 25mbps . Help please !!!
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Lina Dabit
(@DabitLina) reported
@Xplornet what is going on? Internet so bad that I can't even do a speed test. Dial-up would be better at this point.
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Marion Greveling
(@luvlambs) reported
Internet speed test 1.49 Mbps download 0.09 Mbps upload Your Internet connection is very slow. @Xplornet this is why it isn't worth $113/mth
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Mike Veenie
(@fnveenie) reported
@eboltz16 @Bell_Support Except I'm telus. Xplornet also down
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Lina Dabit
(@DabitLina) reported
@Xplornet I have. MULTIPLE times. Always the same issue: congestion on the tower. This has been an issue for several years and nothing is done about it. Our internet is unusable most days and nights now. Download speed was .99 Mbps when I called the last time.
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GrowCanada420
(@GCanada420) reported
@Xplornet 50 down till your tower gets full then its 4 down and just a sucks to be you, Don't get this service!