Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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D(ad)man
(@LifeofaDman) reported
Do you know what’s fun? Waiting half an hour for what was supposed to be a 17 minute callback and instead of being sent to customer service being sent directly to the survey and being hung up on. Can’t even manage that eh @xplornet
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Jaden
(@JayLoJL) reported
I wanna get rich and buy @Xplornet just to shut them down
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joanne
(@dogmomab) reported
@Xplornet Xplornet has bought out my current provider and now I am unable to get service as you are not using their towers. This is the second time this has happened to us. #nothanksxplornet
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E̴ ̴R̴ ̴I̴ ̴N̴
(@bounceintobed) reported
@Xplornet My internet with you is AWFUL. I consistently have to switch from my WiFi to my mobile data just so a video from The Weather Network will load on my phone. I have to watch everything on 240p and it still buffers. I'm moving soon, better internet here I come!!
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Sarah Casselman
(@sarahacasselman) reported
@Xplornet now I can't get the internet I was promised—from the tower down the road form my house, as a permanent resident to the area.
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@pgarvpoultry @BotTheWrongDip We recently switched. Xplornet never worked properly. Every day this past year it would not work for hours and we paid a lot & it was so slow, couldn’t watch netflix. Had several “repairs” but it was still awful. We switched to a competitor that’s fast, reliable & cheaper.
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Chad Peters
(@cpwcsk) reported
@Xplornet Your service is so bad. Pay for 25mb in and barely get 11mb. Probably lose signal 25-30 times per day. Some days can hardly get a web page to load. Huge amounts of spam/phishing emails about my account. I can't wait until my #Starlink arrives.
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@Nagem_Senoj Xplornet sucks. For the past year it would not work for hours at a time every day and when it did work it was so slow even when we had several technicians fix things and we paid fir faster speed. Just switched ISP. So fast, reliable & cheaper. & now we can watch netflix.
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Lewis Bron
(@lewisbron) reported
@MIchelleP8844 @Xplornet Xplornet blocked me on Twitter because they were tried of me calling their **** internet, **** internet
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@tenwattandrew Xplornet was awful. This past pandemic year when we needed to work/study from home,we couldn’t enjoy time at cottage cuz Xplornet hardly ever worked despite several repairs, & was also very slow, couldn’t watch netflix. New service is fast,cheaper& always works