Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Young Leckie
(@MaryYoungLeckie) reported
@Xplornet Dear @Xplornet your service is terrible and soon you will be obsolete. What a pity you couldn’t deliver quality service and all our hard earned $$ will go to Starlink, a US company.
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Walter Smith
(@Smithfamilyseed) reported
@CurtisWightman @ShawnWilliment Professional install. We have an internet station on our seed plant we broadcast to house/office as well, going to plug this into that hopefully next week and cancel xplornet
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ExTech
(@brianparry86) reported
@Xplornet Is your service down in Eastern Ontario?
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MJC
(@mjcboutin) reported
@Xplornet Captive market, highest rates, shittiest service level. Worst provider I have never seen in any business field
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Kevin Johnson
(@WellingtonWard7) reported
So my @Xplornet internet is down again. I call their 800# and they answer then say they're too busy to take my call and hang up on me. Awesome customer service. #Starlink here we come!
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Laurey Stolk
(@LaureyStolk) reported
@Xplornet down in Wellington, Ontario again - frustrating
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Iain Reid
(@IainReid10) reported
Seems to be down all over. RT @brianparry86: @Xplornet Is your service down in Eastern Ontario?
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Sarcastic Elder
(@SarcasticElder) reported
Hey @Xplornet the net 100% died 30 minutes ago here in Prince Edward County. Any known issues? (Don’t tell me to call, no one ever answers)
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Hillbilly Bets
(@_ADsquared) reported
@Xplornet ETA on current outage in west-quebec? Can’t reach support.
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Allan Etmanski
(@allanetmanski) reported
@Xplornet What’s going on? I have no service and I call and am told by your message service that my call could not be completed.