Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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4nR
(@4n_r) reported
@Xplornet my internet just shut down. I called the help line but it hung up on me
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D.Parent
(@DParent49883464) reported
@Xplornet is there something wrong with the service in Ontario? It would be a nice service to inform customers via social media or email before you shut it all down. May I also suggest a few LONG overdue upgrades also. 😡 I wonder if Starlink is available in my area yet. 🤔🙏🏻👍
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john smith
(@hundibundiman) reported
@Xplornet My Internet is down for the 3rd time in less than 2 months. I’ve been calling for over an hour and I can never get through on your tech line. Answer your damn phone.
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JustDan
(@strange_danimal) reported
@Xplornet Internet down ,,, Can't call customer support.. Any timeline on how long the service will be down ?
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Mel
(@MC_ALaCampagne) reported
@_ADsquared @Xplornet Down here too, but hung up on by an automated call system. 🤬🤬🤬🤬🤬
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Diana Poulsen
(@dianapoulsen) reported
@Xplornet can’t get through on your phone, are you having an outage in Ontario? Is it maintenance or something else?
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Jordan Haight
(@aJustPHaight) reported
@Xplornet How about you fix the internet outage and let us know whats going on instead of posting bs.
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Kurt Dan Horner
(@kurtdhorner1) reported
@jfkleafs @Slothii @Xplornet I don’t know who you been talking too but Starlink is far from slow lol better get a new source of information
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Matrixxxツ
(@SmevyBean) reported
@Xplornet Hello? May I ask where the Xplornet Support twitter went??
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Gundi Barbour
(@GooeyGundi) reported
@Xplornet is there an outage? Beautiful day and I cannot access my wifi. #frustrated