Xplore Outage Report in Westport, Ontario
Why is my Xplore service not working?
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
-
Steve Koopman (@koopy) reported from South Frontenac, OntarioI feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
-
Steve Koopman (@koopy) reported from South Frontenac, OntarioThe tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
-
Steve Koopman (@koopy) reported from South Frontenac, OntarioSo, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
-
Steve Koopman (@koopy) reported from South Frontenac, Ontario@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
-
Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
-
Chris Hammer (@hammer4974) reported from South Frontenac, Ontario@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
-
Steve Koopman (@koopy) reported from South Frontenac, Ontario@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
-
Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Craig Senchuk (@CraigSenchuk) reported@NeustaedterMark That’s awesome, anyone in Carberry area on @StarlinkPage yet? Log into site and just says they will let you know when available. @Xplornet sucks, need to cut that cord!
-
Bobby (@Bobbeyyyyyy) reported@Xplornet 2mb down when paying for 25😐
-
Nick (@Nick62289935) reported@Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING.
-
Nick (@Nick62289935) reported@Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.
-
Scott Terrio (@ScottTerrioHMA) reported@sharonhoyes @Xplornet I always select Sales when calling for tech support, that way you always get a person.
-
DJJG 🐞 (@HanznFranz) reported@standupwithtess @Xplornet I am in Sask and mine is down.
-
Rebecca Parker (@sheepfarmbecca) reported@TracyRimmer @Xplornet Wow that is sad! When I called in because my modem died the person seemed very surprised I had been a client for over a decade. I don't think people stick with them long because of this ongoing problem.
-
Loricat (@VoosieVooters) reported@beckstreaker07 @Xplornet Same thing here. Sick to death of Xplornet. Last service call did absolutely nothing but further deplete my bank account.
-
Clay KlyxY Vautrin (@KlyxYcs) reported@Xplornet what ******** is going on today? some people have online classes, but why bother being an isp when you can collect money for nothing
-
Sarcastic Elder (@SarcasticElder) reported@Xplornet I can't remember the last time we got over 3mps. Would it be possible for someone to looking into this as it is clearly not working right. It's been months.