Xplore

Xplore Outage Report in Westport, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Westport, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Westport, Ontario 03/16/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Westport, Ontario

Latest outage, problems and issue reports in Westport and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bmclements2 Brenda Hobbs (@bmclements2) reported

    @Xplornet just to let you know xplornet not working in Fiske, SK not just me.

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @baagheecha @Xplornet Better make sure they don't remove the radio that was sending you internet entirely Several months we were told it's a problem on our end and need to pay them to replace everything, And when it didnt work, they wanted to do that again, but there wasnt even support on their end

  • AndStammers Brent and Carla stammers (@AndStammers) reported

    @Xplornet When are you going to reimburse me for 1. The wrong router. 2. The internet is down and has been for a few days. I believe we were quite silly to go back to you guess. I guess we should have learnt our lesson the first time

  • caamx_x Camryn A Meeseet (@caamx_x) reported

    Only @Xplornet will take money from u when ur service hasn't worked in months. Cancelled in August and they still invoice me for September lol

  • luvlambs Marion Greveling (@luvlambs) reported

    0.24 Mbps download 0.79 Mbps upload Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. That new thing you sent me isn't working out @Xplornet Is the $130 I send you monthly doing good for you?

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @ProudAFAmerican @angie_keathly Same here. I’m semi-rural 30 miles from the centre of Toronto. Crap internet via Xplornet. They have a monopoly here. Maybe 12 mg download speed on good days.

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @DavidBe17330646 @Xplornet Yeah, when we were a customer they literally replaced the service we were on with a new radio and new clients, all while insisting it was our problem and charged us several months for service that didn't exist.

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    Was running an errand today, and saw an ad for a Xplornet. Promo on 50Mbps down. Considering it was 30Mbps a decade ago, that’s not much of an improvement. Hoping it’s their lowest tier. I get 600Mpbs at home.

  • MaizeingPete Pete Archer (@MaizeingPete) reported

    @luvlambs @Xplornet Can u get the new Bell wireless network that got installed up on the hill by Ross rd?

  • JohnFashionGuy JohnFashionGuy (@JohnFashionGuy) reported

    Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!