Xplore Outage Report in Westport, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Westport, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Westport, Ontario
Latest outage, problems and issue reports in Westport and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Remember, people, Xplornet has a moral code they adhere to. Double reminder: a bad moral code is still a moral code. Triple reminder: I blame @APLenehan for this culture.
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Fast Jeff
(@fastjeff) reported
@Xplornet "Up to" if anybody reading this is thinking about getting xplornet, they say "up to" to validate their service actually being 1mbs or 2mbs at best during the times you want to actually use it. Xplornet is a terrible ISP and rarely give you the speed you pay for.
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Iain Reid
(@IainReid10) reported
@Xplornet I did with no resolution. Will be changing to another ISP. Your technical support sucks! #fail
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Loricat
(@VoosieVooters) reported
@m3t4lw01f @Xplornet @APLenehan Ontario. About 30 west of Kingston along the 401 corridor. Only one other supplier in this region and I can't get a signal from them. Waiting for Starlink. Xplornet is brutal and the biggest single pain in my life.
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lt pete mitchell
(@ltpmitchell) reported
@Xplornet Can you explain how this will fix your terrible network??
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet @Xplornet are you serious? bake with syrup? u are an internet company!!! I swear u post **** like this just too **** with people. I hate ur company so much.
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m3t4lw01f
(@m3t4lw01f) reported
I find it hilarious that @Xplornet drops "hey are you still having issues?" on other people, but don't take my complaints seriously enough to even do that. Everything about this company is trash, including their CEO, Mr. @APLenehan. Change starts with you, sir. Lead by example.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Sorry, my connection is down right now so I can't read that. Maybe you could fix your network instead of focusing on these distractions? That'd be nice, thanks.
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Dan
(@ClayBreakerAB) reported
Hey @TELUSsupport our smart hub is down to a snails pace, I thought you didn’t over sell the towers? I’m having @Xplornet flashbacks in dewinton! (I’ve restarted already) please fix!
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m3t4lw01f
(@m3t4lw01f) reported
More about accountability. I've never once seen @Xplornet admit how bad they are, so I call BS on that one. What are you accountable for? Retweeting feel good stories from Twitter and posting fake testimonials?