Xplore

Xplore Outage Report in Westport, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Westport, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Westport, Ontario 12/18/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Westport, Ontario

Latest outage, problems and issue reports in Westport and nearby locations:

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @Xplornet Sure if @SpaceXStarlink becomes available before then, which it will, I'll be switching. Your satellite internet service is poor and very expensive. I did notice you've offered the ability to purchase more data at an exorbitant rate. Thanks

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Why? I have talked to your support department (they are good by the way) and it is your tower that are down and costing me thousands. I see no reason it hear the same “we are sorry and are working on it” for the 14th time in past 30 days

  • JKosuth Jesse Kosuth (@JKosuth) reported

    @Xplornet We already have your services and pay for unlimited internet with a guaranteed speed - which it never reaches so internet services are weak and intermittent.

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    This Rogers outage sure did a bit of a damage to us here... Almost 24 hours. Worst part, - until 660 news finally meowed something about it at 1 pm, we did not know what was wrong. We rely on Rogers here, and kind of feel really trapped. Xplornet lies, Telus drops, Rogers...

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet i have called, your solution is to unplug everything. its changes nothing, your ripping people off. you cant provide the speeds you advertise, this is wrong! patiently waiting for a real solution.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    I have officially unfollowed the dumpster fire that is @Xplornet. I hope someone else picks up the torch and carries it with the vigor I did, as the world still needs to know how brutally terrible a company they are.

  • trubesb barb swartzentruber (@trubesb) reported

    @Xplornet I am sorry to say your lack of service and capacity and throttling make it impossible to work from home with any credibility #weneedbetterruralbroadband

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    Once again @Xplornet is down. Great way to work remotely with internet that is down daily in the middle of the morning. Need a new reliable solution for work at home in rural Sask. No not you @SaskTel, no cell coverage and speed reductions are a joke.

  • suckmynutsxplo1 suckmynutsxplornet (@suckmynutsxplo1) reported

    @Xplornet who cares dog **** company

  • HeatherTownFink Heather (@HeatherTownFink) reported

    @Xplornet down in central Alberta! Any reason? I have stuff to do....

  • DangerUnfun Vesuvius (@DangerUnfun) reported

    @m3t4lw01f @Xplornet Guess that it's still not working?