Xplore outages and service status in Wyebridge, Ontario

Problems in the last 24 hours in Wyebridge, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Wyebridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Wyebridge, Ontario

Latest outage, problems and issue reports in Wyebridge and nearby locations:

• 
  DisVacayFamily (@DisVacayFamily) reported 58 minutes ago from Tiny, Ontario

  Another great Customer Service experience for me with @Xplornet @XplornetSupport ...In remote regions, it’s not easy getting internet, but no matter where you are, good customer service is something to appreciate 👍

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kel.Ehh (@KelllEhhh) reported 7 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 8 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Mason (@MasonXavCam) reported 9 minutes ago

  @Xplore_CA is terrible. Unreliable.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 10 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 17 minutes ago

  @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.

• 
  Christina Sawisky 🧡 (@CSawisky) reported 17 minutes ago from Macdonald, Manitoba

  Because #Xplornet sucks so bad I’ve used all my data. I need a better option!

• 
  jarvisa2002 (@jarvisa2002) reported 19 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

• 
  Trevor Gill (@gill_tv) reported 21 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

• 
  NotYetDone (@NotYetDone1) reported 25 minutes ago

  @theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility

• 
  Deevio (@Deevio4) reported 27 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.