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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Plaster Rock, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Plaster Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
Total Blackout (9%)
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
@Xplornet I don't have an account. I called multiple times to get LTE, but have been told that I am a little out of range, even though neighbors down the road from me are on LTE. I am not interested in satellite as I work from home and would chew through the bandwidth in about a week.
@elonmusk Could you help out a 17 year old kid (me) and buy @Xplornet so I can get good connection. My parents are too stubborn to ever call or to switch to starlink once it releases so I'm stuck with this garbage until I move out.
@CRTCeng @Xplornet @CCTS_CPRST Thx again. Just checked it out. And that's not what I'm looking for at all. This seems to me to be an unfair trade practice. Is there nowhere I can go with a complaint about signing up for a service the company seems to have no commitment to delivering?
@JeddorePhil @Xplornet @fanCRTCProfling Never got any such calls
@Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Customer service is like the best Internet speeds. Have to hang up. Got things to do 😡
@Xplornet and then you can't even be bothered to respond to you're pissed off customers to try and help them nope let's just post a new tweet push the customer complaints behind and in this tweet we're going to lie about on network and its conditions
@Xplornet Thanks for keeping everyone updated on where not to go. I suppose the food bank thing is nice, since I can't Google where my local one is using your service. I'll sacrifice my data plan to Google that instead of talking to you guys in person, though.
@JeddorePhil @FrankReardon1 @Xplornet Do you have to pay anything? What exactly is new? Will the service be of equal or better quality? Keep us informed of this one. Good to find someone affected and how it all turns out.
@fanCRTCProfling @FrankReardon1 @Xplornet Could be. I live in Labrador and they emailed me telling me the sat I was on was shutting down in December and I should call them if I wanted to switch over. Installers due to come to community in short while. All new receiving equipment.
@VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.