Xplore

Xplore Outage Report in Port Carling, District Municipality of Muskoka, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Carling, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Carling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Carling, District Municipality of Muskoka, Ontario 12/13/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Port Carling, Ontario

Latest outage, problems and issue reports in Port Carling and nearby locations:

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    @Xplornet why can I only access discord it’s not my firewall I even plugged direct into the fixed modem same issue are you connected to a DNS @Xplornet ??

  • G9Dude McDudeG9 (@G9Dude) reported

    @Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video

  • compureis Rod (@compureis) reported

    @Xplornet internet out since 6:30 this morning, waiting for customer support to answer the phone for over 1 hour. Good job Xplornet

  • trailhawk2013 cherokee (@trailhawk2013) reported

    @Xplornet UP TO is the key word. I live right beside the tower,I’m lucky if I get 25/3. You need to add more equipment to your towers instead of more people. You used to be good &now you are just money hungry. Charging people for a service call to fix your ****. I don’t own the equipment.

  • JLCWood2017 Jenny Wood 🇨🇦 (@JLCWood2017) reported

    @Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet tried it already signal is slightly stronger but no where near the 25mg download speed threshold that we pay for. (yes I know that's a best case scenario number that is rarely reached) Our problem is the total signal drop that occurs almost daily. Why not admit you throttle?

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.

  • laumiken Laura Kennedy (@laumiken) reported

    @stephenlrobson @Xplornet I hear you! We have NOTHING but problems with @Xplornet. Worst. Service. Ever. We haven't had more than a few days at a time of access. The rest of the time I have use a Hotspot on my phone to work from home! Deplorable!

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    I dont tweet often, but lately it seems like the only thing I have to tweet about is how bad the internet service is from @Xplornet - another wk of low speeds and intermittent disconnects!

  • Totalnick56 Nicolas Caporicci (@Totalnick56) reported

    @Xplornet my internet in and off... i’m paying for 50mb and barely get 2mb... this is awful....