Xplore

Xplore Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 03/21/2026 07:50

March 21: Problems at Xplore

Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Embrun, Ontario

Latest outage, problems and issue reports in Embrun and nearby locations:

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RealJustice66 RealJustice66 (@RealJustice66) reported

    @Xplornet I’m in south Frontenac , Wi-Fi sucks! I think it’s time Xplornet starts paying my data overages if they can’t keep the Wi-Fi streaming! Seriously it’s ridiculous

  • thehunter6421 hunter (@thehunter6421) reported

    @joeya1976 @SpaceXStarlink @Xplornet Mine is the same way, we don’t even get half of what we pay for, it’s unreal how bad it is

  • ClementineHow Clementine怎么样 (@ClementineHow) reported

    @apocolypse669 @Xplornet no cause I'm getting half of that. Wtf is support going to do??? They told me, "they can't check my connection because there's no wifi" OH REALLY??? why do you think I'm calling then!?

  • merv_hillier MERV HILLIER (@merv_hillier) reported

    @Xplornet The internet service is awful in Sequin Township. I taught an online class tonight and the students said the audio was pathetic cutting in and out constantly. I pay $140 a month and there is no reliability. Is there another provider I can use? I need help for online teaching.

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    Because we have useless @Xplornet wifi, my son has to use his and our phone data. One day of school online used TWO GIGS of data. A day. Is this something the govt is going to compensate for as well?? We’ve blown through data for months. **** you @fordnation

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet has such bad tech support that it took them over half an hour to figure out that my service was down because the their tower was under maintenance. #poorservice #xplornet

  • DenisMseop387 Denis LeBlanc (@DenisMseop387) reported

    @Xplornet no internet service in South Frontenac area...is there supposed to be an outage or something? We have work and school that depend on this service!

  • MaxKeenlyside Max Keenlyside (@MaxKeenlyside) reported

    @Xplornet @kenjohn91388485 @Xplornet These boilerplate generic responses are as insulting as is your costly internet service unusable. When will LTE service be available for Evergreen Road in Indian River PE? (C0B1M0). You have long been testing nearby towers. Please do not refer me to phone lines or a DM.

  • loopholefarms Dean H. (@loopholefarms) reported

    @LoudMouthedB @environmentca @Xplornet It's been crap since then.

  • SFLLCoach Jeno Horvath (@SFLLCoach) reported

    @kowalat I saw your tweet about Xplornet..could be 5 hours...wow. That sucks in this day and age. It could always be worse so do your best to have a good day.