Xplore

Xplore Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 03/25/2026 18:55

March 25: Problems at Xplore

Xplore is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Embrun, Ontario

Latest outage, problems and issue reports in Embrun and nearby locations:

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @lynayanb Too bad these so called economic agencies didn’t spend $700,000 plus on 73,000 Starlink’s at a grand a pop so us current rural inhabitants could have reliable internet. But wait NBgov will continue to prop up Xplornet with Millions for old tech.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet yo can we have our money back i can't believe we pay 120 bucks a month for ur **** its pathetic im not even on the damn internet cuz its out for "maintenance" for the legit 4th time this week

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Nick62289935 @Xplornet You are correct Nick. I have called them many times to re boot and trouble shoot but the service never gets any faster. I am paying for UP TO to 50 but have never got much passed 20. The other night I had less then 1 and couldn’t even watch a movie.

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet When we upgraded to the 25mbs, The first few days we got speeds around 10mbs ever since it has been averaging 1 to 2 mbs. I'm paying more for the same speed, and all xplornet tells me is that everything looks good on our end. that's not good service!

  • JeffLeslie11 Jeff Leslie (@JeffLeslie11) reported

    @SpaceX Now only if I can get on the beta testing. So tired of slow speeds with Xplornet.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @Nep03034037 But you're not "sorry", @xplornet. If you were truly sorry, you would fix the issues, rather than continue to take advantage. The only way out of the PR nightmare you've created is to truly apologise and back it up with results. #YourDaysAreNumbered #StarlinkForTheWin

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @ScoobertDaneDoo Yeah...they did just contact you @xplornet, why wait on hold for hours on end just to have you explain how to unplug/replug for 3 solid minutes of half-decent service?

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Tried to home cook...couldn't load the page with the recipe with your terrible internet.

  • TalkingNB Erica Proudfoot (@TalkingNB) reported

    @JeffKellytwtr @CBCNB @ONBCanada Quite a bubble you're in then. Someone needs to burst it. My son came to visit at Christmas and had to GO HOME because he couldn't work with our slow Xplornet internet. And this is common for people miles around. Wake up, toots.

  • AnalyseVic Victorian Analysis (@AnalyseVic) reported

    Country dweller: Bell sales rep came to my door twice today unsolicited 1st time tried to sell me on new ‘unlimited’ internet with guaranteed 25mpbs down. Nope Xplornet provides better. Came back 2nd time offered guaranteed 50mpbs down, dropping to half after cap reached #peipoli