Xplore

Xplore Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 12/22/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Embrun, Ontario

Latest outage, problems and issue reports in Embrun and nearby locations:

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @flipsNAW @Xplornet go ahead and call they not going to do ****.

  • prunegoose prune³ (@prunegoose) reported

    @bologna_eater79 If it make you feel any better, in the 4 years I've been with Xplornet, I have never gotten higher than 2mb download speeds

  • CanadianKieth Jesse Monroe (@CanadianKieth) reported

    @Xplornet After almost 1.5hrs on hold, I finally got through to someone who was of great help. Y’all should really have some kind of app or something for customers to report an outage. Being stuck on hold for 1+ hrs to talk to someone for 10min is beyond irritating

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @DrTed77 @StephenPunwasi Xplornet is not Canadian. They are owned by Stonepeak, which is a US investment firm. Also, Xplornet is trash. I'm lucky if I can even use Twitter, my kids can't use it for school and I can't work from home. No amount of "support" has ever fixed it.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet ffs what does this have to do with ur **** service? u ****** losers.

  • stadtkeplumheat StadtkePlumbHeatAir (@stadtkeplumheat) reported

    @Xplornet . Poor service and not taking phone inquiries. Why were they given a government contract.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    @Xplornet You should get better customer service agents. I was just called a ***** by one of your service reps. All because I want the services I pay for!

  • CdnARS_VE4PER Cdn🇨🇦ARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet doubled speeds means little if tower tech infrastructure still disgustingly slow speeds due2 data tfc congestion Spacex/Starlink sat inet offers 500Mbps d/l with 50 Mbps u/l latency < 30 msec consistently full access to run www apache server on static IP for $139/mo

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet It was **** for three days. Got the messages every day about maintenance. Not just briefly. Did a speed test this morning. Barely getting 20 mbps. Good thing I am paying $125 a month for 50 mbps. Can’t wait for Starlink.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet On his podcast, Xplornet customer m3t4lw01f interviews other Xplornet customers to get their feedback on the service. Just kidding, no one on Xplornet can participate in an online meeting long enough to make a podcast.