Xplore

Xplore Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 11/30/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Embrun, Ontario

Latest outage, problems and issue reports in Embrun and nearby locations:

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Geetee_123 Gonna win the cup! (@Geetee_123) reported

    @kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.

  • JamieDumalski Jamie (@JamieDumalski) reported

    @adrienneivey @Xplornet We had there satellite internet before in one yard and was horrible. Putting Starlink in one yard as explornet has no coverage there

  • JessicaEvaLove Jess 🦕 (@JessicaEvaLove) reported

    If you live in rural NB and are considering @Xplornet I highly recommend burning your house down instead. They are by far the WORST company to deal with for both customer service and internet connection. You’re better off with @SpaceXStarlink

  • KGCrown Karen Gillan (@KGCrown) reported

    @BdoagguyJim @adrienneivey @Xplornet The tech support was about as supportive as a bra with no straps the day I called.

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    I am 15 minutes into being a #Starlink customer, and I can't remember ever being happier with a purchase. Looking forward to the call with @Xplornet very, very much.

  • shagel11 Scott Hagel (@shagel11) reported

    Hey @Xplornet I now see that your customer retention is a crappy as your service. I sent an email a week ago and still no response. #notsurprised. #brutalprovider

  • diamondone1999 Cindy Young (@diamondone1999) reported

    @Xplornet NOT good customer service for an internet company to do maintenance during the week and during the day!! #FAIL

  • SandraW33736453 Sandra Whitney (@SandraW33736453) reported

    @Xplornet Don’t be fooled, they have overloaded their system and the service is ****!

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet yes I was chipping through Ice yesterday, Followed by using a heater to melt the remains of it, I realized that watching Ice melt is almost like watching a livestream on your "Highspeed" service except faster.

  • SlutrickStar Slutrick (@SlutrickStar) reported

    @Xplornet Too bad your service is trash