Xplore

Xplore Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 10/14/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Embrun, Ontario

Latest outage, problems and issue reports in Embrun and nearby locations:

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • VoosieVooters Loricat (@VoosieVooters) reported

    @nateglubish Certainly in ON, Xplornet is the worst ISP available, and unfortunately, the ONLY ISP available to many rural residents. Gov't needs to stop sending any money to this company until they start providing the service people are paying for but not receiving.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet i mounted a cell booster antenna on the mast that was still on the roof from the previous owner... That said, zero signal from Telus would have still been better than Xplornet. ;-)

  • LibbyDavies Libby Davies (@LibbyDavies) reported

    We just gave up on @Xplornet because it was just such poor unreliable internet coverage (& expensive) but wow closing account is even worse - a rip off! #poorservice #comsumerreports #alert

  • brian9306 Brian Evans (@brian9306) reported

    @bealangi @MarcDesgagne1 Xplornet is rolling out their new LTE cellphone based service, up to 50 mbps wireless. Depends if they have towers and line of sight to your place. It's mostly rural and smaller towns, but I quite like it, had it for around 6 months. Bell is rolling out a similar service.

  • n3k0y02 Neko (@n3k0y02) reported

    @xplornet As I am sharing my issue with Xplornet, details about said issue, and frustrations, I get put on hold WITHOUT any warning... WOW... Didn't even let me finish talking or give a warning. Absolutely bonkers!!

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet well we have "entwr excuse here" You offer 75mbs/5mbs Never got it once I should charge you for the lies

  • isleofpurple Purple Sky (@isleofpurple) reported

    Xplornet not working….. again….

  • huhwhatya Sarah (@huhwhatya) reported

    @Xplornet It's been a full month since I ordered your service still not installed. Last week the tech called and cancelled my install as you have not sent him any modems. This is a terrible start tech is from Pembroke, when are you sending more equip?

  • bob_sinclair76 Bob Sinclair (@bob_sinclair76) reported

    @VictorFedeli @Telesat Is this the company that runs Xplornet? I get crappy satellite service at exorbitant prices. I'm on an island that's very close to North Bay. I can't even get cell service. If I could, I'd hotspot my phone and my problems would be solved. How are people going to afford this?

  • brycevaughn53 Bryce Vaughn (@brycevaughn53) reported

    @elonmusk my Starlink package came in and along with a few others in an isolated community in Oxford House, Mb. Can. We're all going to get rid of the @Xplornet's slow and very expensive "high speed" service. The whole people in the community are planning to get Starlink internet