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Xplore

Xplore Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Embrun, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Xplore

Xplore is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Embrun, Ontario

Latest outage, problems and issue reports in Embrun and nearby locations:

  • 2ZRescue
    Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • FastHorsesNCars
    Paddy Storey (@FastHorsesNCars) reported

    @Xplornet Have you doubled it in Stettler County, Alberta? Because our internet is awful and no one seems willing to provide better service?

  • dustkrei
    Dustin Kreiser (@dustkrei) reported

    @Kaitlynkitzan @Xplornet @xplornet is complete garbage. Also very difficult to deal with. Not worth the money. We cancelled ours. Don’t miss it as it never worked anyways

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet @Fernbankfolk Yeah, if you call them, they'll provide detailed instructions on how to unplug/replug your equipment to fix their problem for the next 2 1/2 minutes.

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @Xplornet Literally your techs don’t get paid enough for this **** oversold towers and now you’re throttling to less than 5 Mbps no this is been going on since October pathetic Cogeco said they were installing lines in April you better have a good timeline for the new tower being active

  • VernFaulkner
    Vern Faulkner (@VernFaulkner) reported

    @Xplornet being particularly slow this afternoon. Estimating seven months before I can ditch the lousy service for Starlink.

  • kevdevlyn
    Kevin Porter (@kevdevlyn) reported

    @Xplornet I’m dancing to. Doing a happy dance now that I don’t have to pay you anymore for your **** service.

  • Kaitlynkitzan
    Kaitlyn (@Kaitlynkitzan) reported from Insinger, Saskatchewan

    In the last month our @Xplornet has been down 3 different times. The 1st time they told us, “it’s too cold” the 2nd time “no system is perfect, they all have weaknesses” and the 3rd time was “we didn’t tell you to live in the middle of nowhere”. 😡😡😡

  • charlie1105
    Charlie Walker (@charlie1105) reported

    @Xplornet There's no point, there's nothing that can be done my end - it's clearly elsewhere in your network that the problems occur, and your default response to every twitter complaint demonstrates your lack of care or customer support.

  • rammyramramram
    Ram (@rammyramramram) reported

    @m3t4lw01f @Xplornet Man, running any of their social media, PR, or customer service, it must feel like you're a borderline scammer, eh? Like, you have to justify customers every day overcharging for something so basic, but knowing they have no alternative. The real Martin Shkreli of ISPs.

  • BrittanyHennig_
    𝙱𝚛𝚒𝚝𝚝𝚊𝚗𝚢 𝙷𝚎𝚗𝚗𝚒𝚐 (@BrittanyHennig_) reported

    @Kaitlynkitzan @Xplornet They're the other rural internet service provider in our area.