Bell Canada Outage in Aurora, Ontario

@Bell @Bell_Support I know ppl complain about Bell all the time but honestly, y’all need to do better. Whoever Ayra in the Internet Call centre is, she’s bad for business and pretty useless to be very honest! If ppl only get results with a letter to Mirko Bibic so be it! 😤😡😠😒

@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

Check your bills people!! Last year i discovered that i was paying $10 more for data that was $10 less on MyBell. I'm not sure when that changed, but @bell told me their data charges change. But that never reflected on my bill. That's atleast $120. Today i discovered....

@Bell_Support Well somebody found the problem and fixed it because they all just came back online. 😉

@Bell_Support when is your hire up going to call my house number. I am being told that all electronic devices have to be truned off. I need to use my laptop now. Please have your hire up call my house number now. I am dieing of bordem over here. My problem is with Outlook.

@Bell @Bell_Support need help on my bill

@donfazool @Bell Thanks for sharing this. It's environments like that I'm afraid of going back into. At times I feel shit on by life, so hell no going back into that.

**** #BellLetsTalk. Stay accountable and stop exploiting for profits. @Bell @Bell_LetsTalk

@Bell_Support as I mentioned earliest this week, Bell customer service is horrible!!!

@Bell_Support ******* ridiculous i work my ass off to pay for this shitty speed, you guys are f*$king scams. Never been so angry at my internet box for awhile. Smh piss me off cant even watch the raptora game. I need some sort of compensation for this immediately!

@beanfield @Bell Heads up, there’s been a Bell rep in my building trying to siphon away all the Beanfield customers. Ironically, that’s what prompted my call to Bell which ultimately reminded me of their bad customer service and why I switched to Beanfield. DM me if you‘d like the address.

@Bell_Support the frequency of your internet outages is unacceptable. The service constantly cuts in and out regularly, and the technicians are not helpful at all. If customers can't rely on you 100% of the time, you have failed.

@Bell_Support help. My internet and TV down for days. You keep sending the wrong jr tech guys. Tree has k Ickes down actual cable running along street. 3 visits all the wrong people. Send “line techs” to install new Fiber cables. Nobody on your phone support understands

Hi team,@source_sos Got today two lines transferred to @Bell_Support from lucky they took 180 and 145 cad for each line whereas from @Bell_Support store the give it for 100 cad dp and 100 bill credit no price was matched when contacted back vic p n danforth branch. Pls help

@Bell_Support Yes, I am an existing bell customer!

Beware of @Bell_Support @Bell with promotions TV, Internet and Home Phone. Great deal first year, sign you up for two years and then increase your rate by double. If anyone is having the same problem, please tweet.

Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly

Ugh, @Bell internet sucks this morning. Hampers my productivity.

@vasileklaassen @Bell_Support Change your network setting to Non LTE until they fix it. Can use text then

@rttdoucet @Bell_Support Change your network in your phone settings .no LTE until they fix it

@Bell_Support maybe tell everyone to turn there network settings. Turn off your lte to another network and you can text again

@JasonParis @Bell_Support Yes. That’s what I do. There’s Fibe TV which is just internet access to Bell tv service. No box, no cable. I just use it for basic channels and add on a 4 channel package for $5 bucks (AMC, SyFy, CNN and MSNBC). You can add Sports packages too which I do during the NBA playoffs.

@markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

@OPCYARockette Given that #China uses facial recognition as part of social control, enabled by #Huawei 5G network, I have said we cannot trust them. I’m shocked and disappointed that @Bell continues to sell Huawei handsets or uses networking equipment. #China will spy on us, no question

@Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

Surprise surprise @Bell_Support internet is down again. And yes, I’ve tried to DM you, with no response.

@andymci @Bell_Support This is two strikes against them for me. If there's another outage in the next year, I'm done with @bell.

@andymci @Bell_Support This sucks! Second outage in a week.

I coach a kids team of mixed races incomes brackets & not are all 2 parent homes #JessAllen from the @TheSocialCTV should resign if not @ctv @bell should terminate her and have the other hosts pull a #Ronmaclean @melissagrelo @LaineyGossip @cynthialoyst @MarciIen @jessieraeallen

Another day another @Bell_Support @Bell issue!!! Smh this is beyond outrageous now!!! Been hung up on 5x cuz your reps are ****** stupid as shit

I've had grievances with Bell Canada in the past, but not with regard to the service outage on Saturday. I reached knowledeable & friendly tech support person in under 15 min who was quite earnest & apologetic about breadth of the issue & no ETA for restoration. @Bell_Support

@willyly @Bell @RPZ_82 Our virgin home internet is still down, midtown.

@Bell_Support No service in Markham yet since morning

@Bell Enterprise businesses wanting better service than a Tier2 carrier like Bell, can get connected directly to a Tier1 Internet provider - fewer hops, lower latency, faster downloads. Ask me - I’ll get you connected! #ISP #Internet #connectivity #latency #jitter #Tier1

@Bell_Support Oh, and the service disruptions are across southern Ontario not just the GTA. Do better Bell Support

@marylougeorge2 @Bell Service is starting to be restored. My service just resumed moments ago

@SpoloMarco @Bell @real_BoomChoom My internet is down, not my cell service. No irony

@AmyLEngland @Bell Most medical/dental offices need it to do any work. We can't see your chart/reports/xrays. For my place of business it's a huge problem for all our patients. This is a huge problem all over the province today. Our office is closed until internet is back

@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

@canadacanes @emiliobarbon @Bell_Support @ashish86006813 I agree. My business is down also. Will cost me a lot also. Sorry to hear about you also.

@emiliobarbon @Bell_Support @ashish86006813 Apparently the outage is MASSIVE. Just have to wait it out

@FemiNelson1 @Bell Sounds like there are massive service disruptions in Toronto markham mississauga durham region but bell is running and hiding instead of putting out some sort of statement calming people @cbc @CP24 @ctv @globalnews can't even get through to bell tech dept

All I'm getting is dropped calls from @Bell_Support what's the ******* issue

@Room57 @Bell_Support Bell tech support guy ( from call centre in the Philippines 😯 ) told me in span of ten minutes he went from zero callers in pending to almost five-thousand. Oops.

Here we go again @Bell_Support your services are for the millionth time not working in truly don't understand the foolishness behind your company I'm so over this and don't tweet me no damn script!!! I've heard it all before!!!

@Dtrini29 @Bell Would be nice! Just got dead air on the technical support line.

@Bell_Support is the internet down

@tousignantbarn @Bell Great product, horrible execution and customer service. Calling tech support is NEVER successful. #BellFibe @Bell_Support

@Bell_Support Honestly I don't really have that kind of time.its been happening for a while and really it's just one problem after another...

@Bell_Support internet and Fibe down again... 8th time in 3 days. Good thing my Rogers cell phone is working.

@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

I've been a @Bell client for a month and a half. Today I cancelled because their support is quite simple the worst I have ever seen in my life.

Not impressed at all and have been plagued with issues by @Bell’s Smart Home Security System. Still awaiting a phone call from December 19th for ongoing issue. It is being treated with the seriousness of an internet or mobile phone account.

@Bell looks like you're against MVNO's in Canada. Which means it must be in our best interest for the CRTC to move forward. If it didn't help Canadians you wouldn't be so against it. #mvnocanada

If I were @telus @bell or @rogers, I too would be peeved at any notion our government has that freeloader companies should be able to use the infrastructure they build to compete unfairly with them. No problem if a 4th (5th, 6th....and so on) competitor wants to build a network.

then later I get an email saying 45$ credit and the manager said 50$ Good job @Bell proud of ur customer service

Shittiest customer service award of 2020 goes to @Bell I called to get my bill fixed for the second time as whenever you guys feel like it you charge me extra money. After the person fixed my bill I asked to be transferred to cancellation department

@Rogers So your piece of shit website says you cannot take my debit card because I’ve used it before. Well you see here’s the thing you’re either going to take it or I ain’t paying lmfao! I own both of my phones so I’ll just go to @Bell 😂🤣

@Bell_Support @zaaryn Dumbest thing ever to do...unless you like service fee hikes every 6 months #cancelbellmarch1

@Bell_Support @EcoDecoARORA Yeah..but you hear everyday from your customers and your crap ceo and managers do nothing about it..overpaid #/+;!# s