Bell Canada Outage in Richmond Hill, York, Ontario

@Bell_Support the frequency of your internet outages is unacceptable. The service constantly cuts in and out regularly, and the technicians are not helpful at all. If customers can't rely on you 100% of the time, you have failed.

@Bell_Support help. My internet and TV down for days. You keep sending the wrong jr tech guys. Tree has k Ickes down actual cable running along street. 3 visits all the wrong people. Send “line techs” to install new Fiber cables. Nobody on your phone support understands

Hi team,@source_sos Got today two lines transferred to @Bell_Support from lucky they took 180 and 145 cad for each line whereas from @Bell_Support store the give it for 100 cad dp and 100 bill credit no price was matched when contacted back vic p n danforth branch. Pls help

@Bell_Support Yes, I am an existing bell customer!

Beware of @Bell_Support @Bell with promotions TV, Internet and Home Phone. Great deal first year, sign you up for two years and then increase your rate by double. If anyone is having the same problem, please tweet.

Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly

@Bell_Support internet service at speeds lower than 1mbps , Scarborough region. Why is there nothing posted about this. This has been occurring for two days now.

Ugh, @Bell internet sucks this morning. Hampers my productivity.

@vasileklaassen @Bell_Support Change your network setting to Non LTE until they fix it. Can use text then

@rttdoucet @Bell_Support Change your network in your phone settings .no LTE until they fix it

@Bell_Support maybe tell everyone to turn there network settings. Turn off your lte to another network and you can text again

@JasonParis @Bell_Support Yes. That’s what I do. There’s Fibe TV which is just internet access to Bell tv service. No box, no cable. I just use it for basic channels and add on a 4 channel package for $5 bucks (AMC, SyFy, CNN and MSNBC). You can add Sports packages too which I do during the NBA playoffs.

@markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

@OPCYARockette Given that #China uses facial recognition as part of social control, enabled by #Huawei 5G network, I have said we cannot trust them. I’m shocked and disappointed that @Bell continues to sell Huawei handsets or uses networking equipment. #China will spy on us, no question

@Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

@andymci @Bell_Support This is two strikes against them for me. If there's another outage in the next year, I'm done with @bell.

@andymci @Bell_Support This sucks! Second outage in a week.

I coach a kids team of mixed races incomes brackets & not are all 2 parent homes #JessAllen from the @TheSocialCTV should resign if not @ctv @bell should terminate her and have the other hosts pull a #Ronmaclean @melissagrelo @LaineyGossip @cynthialoyst @MarciIen @jessieraeallen

Another day another @Bell_Support @Bell issue!!! Smh this is beyond outrageous now!!! Been hung up on 5x cuz your reps are ****** stupid as shit

I've had grievances with Bell Canada in the past, but not with regard to the service outage on Saturday. I reached knowledeable & friendly tech support person in under 15 min who was quite earnest & apologetic about breadth of the issue & no ETA for restoration. @Bell_Support

@willyly @Bell @RPZ_82 Our virgin home internet is still down, midtown.

@Bell_Support No service in Markham yet since morning

@Bell Enterprise businesses wanting better service than a Tier2 carrier like Bell, can get connected directly to a Tier1 Internet provider - fewer hops, lower latency, faster downloads. Ask me - I’ll get you connected! #ISP #Internet #connectivity #latency #jitter #Tier1

@Bell_Support Oh, and the service disruptions are across southern Ontario not just the GTA. Do better Bell Support

@marylougeorge2 @Bell Service is starting to be restored. My service just resumed moments ago

@SpoloMarco @Bell @real_BoomChoom My internet is down, not my cell service. No irony

@AmyLEngland @Bell Most medical/dental offices need it to do any work. We can't see your chart/reports/xrays. For my place of business it's a huge problem for all our patients. This is a huge problem all over the province today. Our office is closed until internet is back

@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

@canadacanes @emiliobarbon @Bell_Support @ashish86006813 I agree. My business is down also. Will cost me a lot also. Sorry to hear about you also.

@emiliobarbon @Bell_Support @ashish86006813 Apparently the outage is MASSIVE. Just have to wait it out

@FemiNelson1 @Bell Sounds like there are massive service disruptions in Toronto markham mississauga durham region but bell is running and hiding instead of putting out some sort of statement calming people @cbc @CP24 @ctv @globalnews can't even get through to bell tech dept

All I'm getting is dropped calls from @Bell_Support what's the ******* issue

@Room57 @Bell_Support Bell tech support guy ( from call centre in the Philippines 😯 ) told me in span of ten minutes he went from zero callers in pending to almost five-thousand. Oops.

Here we go again @Bell_Support your services are for the millionth time not working in truly don't understand the foolishness behind your company I'm so over this and don't tweet me no damn script!!! I've heard it all before!!!

@Dtrini29 @Bell Would be nice! Just got dead air on the technical support line.

@Bell_Support is the internet down

@tousignantbarn @Bell Great product, horrible execution and customer service. Calling tech support is NEVER successful. #BellFibe @Bell_Support

@Bell_Support Honestly I don't really have that kind of time.its been happening for a while and really it's just one problem after another...

@Bell is the absolute WORST COMPANY 😡😡😡😠

@Bell I have a billing issue, I spoke to CSR on Sunday they escalated my issue for further investigation and assured me I'd receive a call within 48hrs I haven't heard back

@RogersHelps @Rogers @Bell You would almost think this is a business strategy because it's nothing like the level of service we pushed while I was at Rogers. ..... disappointing to say the least.

@Bell I’ve been a customer for 3 years. I made a new order at my new place on Oct 9 and I am STILL waiting for the installation to happen. I’ve had SEVERAL really frustrating phone calls with your staff, promises of technician coming but noone showing up or even calling to cancel

@Bell has given new meaning to “customer retention”; instead of offering to retain me, they asked if someone else could take over their services from me. #savage

I’m so annoyed with @Bell_Support ! It’s been TWO MONTHS of intermittent internet service and they can’t fix the issue AND want me to pay for someone to come and take a look at it. BUMP THAT! I’m not paying.

@Bell_Support I never asked for the service to begin with!! Cancel it.

@RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.

@Bell We need more good telecom providers. We r sick and tired of Bell & Rogers. They never kept their promises.... all r cheaters (especially home internet & TV services). Stop #Monopoly!!

Frustrating! I’ve spent 2 hours today talking with @CanonCanada, @AppleSupport & @Bell_Support to no avail. My MX922 won’t connect to my MacBook anymore since the latest Mojave OS update. Help please! @CanonUSA

@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

@UnalikNanuq @Bell Damn that download is faster than mine.

Canceling my TV today 😡not gonna pay to watch Liverpool lift premier league🤬🤬🤬 not in this house, it will never happen on God!!! @sir_ringim go and watch your team somewhere else or call @Bell to make arrangements

@ldozeki @Fran_klymydear @SkateTSN @TSN_Sports Get an Android box with IPTV to get American networks directly here in Canada without any interruptions by useless Canadian ones like @CTV. They can't hijack the signal matter how hard they try! So much cheaper than @Bell or @Rogers too. @CRTCeng @CTV_PR @BellMediaPR

@Rogers ruined our UFC party last night. After being on hold for 40 minutes trying to resolve my issue, I was told it was too late and nothing could be done. Luckily a friend of mine with @Bell fibre op was able to order the PPV last minute and we rushed to his house to watch.

@Bell_Support I would like to ask again that my mailing address be removed from your database, and I can't find a way to do that. I am not a Bell customer and the address you have on file is out of date.

@Bell your company should be ashamed of your internet providing I tested my network on my PS4 without and with a lan cable and the only difference is less than 2 kbps #getyourshittogether

@alysontheother @Bell They also have a month to month pay as you go contract and the price never changes unless u move or cancel your service 🤘🙈

@alysontheother @Bell That sucks!

@RogersHelps Perfect storm with @RogersHelps. They couldn’t help because of their scheduled maintenance. So, I’m just going to let the cancellation stick. Your #incompetence just lost #17yrs of business #Rogers. @Bell, @virginmobilecan, & #TheGuyDownTheStreet, expect a call on internet plans.

@Bell_Support Your reply is an automatic general one, didn’t take into consideration my tweet. Par for the course. Spent too much time already trying to resolve the issues & to no avail - all the while taking care of my father full-time who suffers from Alzheimer’s. I’m done. Easier to switch.

@SilqyFN @Bell_Support Lemme find out they’re an awful isp too