Bell Canada Outage Report in Richmond Hill, York, Ontario

On our bill as being “not returned” and every month my mother has to call in and get the charges taken off, and surprise surprise every single month that charge is put back ON the bill! @Bell your customer service is abhorrent

@Bell channel # 808 is not showing any live content and merely repeating recorded version for the last 2 weeks. Any technical issue? When will original content be available?

@Bell_Support is internet down?

@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

you may not care about the telecom monopoly in Canada until you need something urgent from @Bell_Support or Rogers and all the alternatives use the same cables/networks and you have no option but wait and miss work so they can solve issues as they wish.

.@Bell_Support check your damn DMs. Immediately. You are making me lose my mind. #BellLetsTalk

@danskunk @Bell They’re having issues at the moment to get it to work.

I finally get a live chat person and my @bell craps out again. Why in hell do I pay these people so much money for such spotty service

Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

@G5Rovic @Bell_Support And found that another technician in the process of fixing the outage in the area disconnected my internet. Shouldn't I be compensated for this mistake @Bell_Support ?

@Bell_Support I have already done that several times. The support staff keeps giving new timelines. 12.30 pm was the latest, there is no solution. Do you think that giving us 30$ as compensation is enough after an outage for 2 days

@Bell_Support Why is there no report or news on outage in York region. We don't have internet for last two days. What is happening with that?

@Bell_Support No they haven’t been restored. I was just informed that service can be out until 10:00 pm tomorrow. Terrible.

This is the third or fourth time this has happened with no communication to the customer this year. Beyond frustrated. @Bell, time you lost another.

@Bell - What is the world is wrong with this company? How do you RANDOMLY go under service maintenance without notifying your customers? I have work and school classes and I can’t access my internet until the end of day? ARE YOU KIDDING ME?

@Do_Shawn We’re on the intersection of Main and Danforth in Toronto and our internet went down just a few minutes ago as well! @Bell_Support

@Basel_Sabbagh @Bell @Bell_Support Oh wow. Hopefully they fix whatever the issue is and get you back up and running.

If you’re considering switching your internet provider, DON’T switch to @Bell. My area has had an Internet outage for FOUR consecutive days.@Bell_Support has no idea what’s going on. I’ve already missed two days of work and at this rate who knows if we’ll have Internet on Monday

@Bell_Support is there a problem with the Bell TV app or is just me?

Hey @Bell_Support looks like there is a service disruption in my area, who would have thought? Not like I suggested that to your tech support who was too lazy or didn't have the tools to check. Maybe you start listening to the people you're trying to 'help'

@Bell_Support finally came today, 2 days late and outside of the promised window. The tech was the first knowledgeable and kind @bell employee I've ever talked to. Internet still sucks, oversold, no plan to fix it, no compensation. Be warned, stay away from @Bell. #terrible

@Bell_Support hey why is your customer service tech support so useless? No internet this morning nothing changed on my end so I called tech support. Did everything as required and was told they would need to send someone to my home. I told them to check the demarc connectivity 1/

@noIPv6 @nbrempel There’s reason for that. Big country, small population. The big providers are aren’t bad with their IPv6 offerings. (Not you @Bell!) When we start getting into the second tier providers handling stuff outside of the big cities? Not so much.

😩MG... I ******* hate @TekSavvyBuzz. Worst #ISP in #Canada I swear. Time to honestly shop around. I think I just have to bite the bullet and spend the extra money on @Bell or @Rogers. 😞MG...

@Bell what a terrible service!!! It's not even my second billing cycle, my Internet has been interrupted TWICE ALREADY!!!! Terrible terrible to say the least. Can't wait to get back to @Rogers at least it works!!!!

@Bell_Support It is only my 2nd bill from Bell, & already the 2nd issue. You added a $50 connection fee on my 1st bill, even thought your agent assured me that it was waived. Your phone support promised to escalate and call back, but they never did.

@Bell_Support I was just charged $75 for 5 days of roaming day passes. But I've never turned on data roaming, and even MyBell showed 0 roaming data usage. How did that happen?

@Bell I was just charged $75 for 5 days of roaming day passes. But I've never turned on data roaming and even MyBell showed 0 roaming data usage. How did that happen?

@Bell_Support tv service is intermittently pixelating and stuttering. Tried the virtual tool. Didn’t work. Hockey is starting soon. Not good. BTW - I’m in Sarnia.