Bell Canada Outage in Richmond Hill, York, Ontario

@Bell_Support interested in the policy. as you know we pay sone of the highest rates in the world for mobile service. what is the rationale behind service demotions? is it supposed to discourage ppl from using bandwidth? is there an upgrade option?

Trying to switch from Rogers to Bell for internet and somehow Bell keeps dropping the ball. It's as if they don't want new customers. @Bell it should not take 3 appts and counting to figure out what is needed for my installation. Terrible first impression.

Third times the charm! Was a production number for the poor guy to fix it tho. Thank you, Bell. ! Now let’s talk rebate for no phone or Internet for 2+ weeks, @Bell_Support. More in my DM. 👍🏻

Tech can’t fix the problem with my Internet but he did understand the problem. He’s trying to fix the one phone jack but Internet can’t be fixed (tho still being billed, of course). @Bell_Support

Nope. Tech didn’t understand problem and he can’t divert from his service ticket. Internet won’t be fixed (tho still being billed). @Bell_Support

I was told an hour ago @Bell_Support is on the way to fix the problem the other tech couldn’t fix a couple of days ago after days of them trying to fix remotely. Think I’ll get a rebate for the weeks not working?

Make a note how surprised I am the technician made everything worse because they were determined to switch me to fibre optics which I didn’t want then was unable to finish due to some problem but another tech is coming in a few days. Thanks for nothing @Bell_Support

My favourite line working with @Bell_Support when I asked them to try calling my phone line when it suddenly went down. “We cannot call out by phone.” The phone company said (wrote) that to me. They cannot call out by phone.

Two of your agents are in my house right now installing a new order that I put of pure fiber, @Bell_Support Jesus Christ, why those guys have to speak on the phone all the time while they are at customer's house? This is completely inappropriate!

Ok @Bell_Support four texts, several emails and app updates are appreciated during an outage but the outage was like seven minutes. I’m ok.

@Bell_Support fibe tv still not working. Once again another update breaks everything.

@Bell_Support I would like to know how to get off your telephone spam service. I am getting multiple calls a day from 18669880885 after installation of services to my apartment. I would like the incessant calls from your marketing department to stop.

@PhillSnel @Bell The anchor was disconnected. That’s bad for connections!

@Bell_Support your new fibetv update has been horrible. Freezing for the last two days. Rebooted. Restarted. Re everything. Still sucking.

@Bell_Support Hello. Are affected customers being compensated for the outage? My services have been affected.

Bell continues to have the worst mail platform ever. Glitchy, not user-friendly and now not working. @Bell_Support

@Bell_Support Horrible. You guys sent me back to call and waited another 2 hours with no resolutions

@JohnnyR45382020 @Bell Livid, I called the support number they were able to restart the modem on their end and after about 30-40mins the connection came back. Their service is subpar for all the boasting they do

@JohnnyR45382020 @Bell Last week for example our wifi and cable which are both connected went out Friday morning at 8. We could get a connection for 3 mins maybe then it would disconnect for 5mins for 2.5 days. They didn’t send a tech out until Sunday! Dude confirmed there was a problem with a box

@Bell is there service outages today? We’ve had sporadic internet connection all day today and I’ve already restarted the modem a dozen times throughout the day and am now having to do the same (system reboot) with the cable 2 times in less than 5 minutes already 😡😡😡

@Bell @Bell_Support Has had me without internet for over 3 weeks… No solutions provided, they offered more data in my plan but the service where I live is horrible.. And a guy just called me and said “I’m having the courtesy of giving you more data” COURTESY? REALLY?

@Bell_Support Hi, I’ve made several calls to your tech support. I can barely have a convo on my cell, in my home. Calls drop and if they don’t drop, I can only hear the odd word from the person to whom I’m speaking on both my work and personal cell. I am fed up. Let me out of my contract.

@Bell_Support So again, why are we paying extremely high internet rates for this kind of service??? No discounts to those of us with rotting out copper lines.

Honestly SO FED THE HELL UP with @Bell_Support. Had a tech out to fix lines yesterday and I’m already having nonstop issues with my signal dropping. Like, get your damn lines fixed or stop charging me top dollars for this crappy service. 😡😡😡😡

@Bell just saw an ad that tells of you buying lots of electric cars. Why dont you improve your service first! Signal strength at Sherbrooke lake in Lunenburg county, NS , never more than 1 bar for 2 years!! Data is impossible! Inexcusable!

@syropian @Bell_Support Yep, bell internet Collingwood down for 2 hours so far

@elonmusk 450 days and counting waiting for starlink dish. HELP me elon! @Bell can't even deliver 1mps of their so called "25mps" plan.

@Bell_Support Any news on the Collingwood outage?

Tomorrow will be 2 wks since our FibeTv has worked currently. We were told it would be fixed last Sunday at latest and now it's been another week! It's pretty bad when we're paying over $400 a month and can't watch what we want to watch! @Bell_Support

@Bell_Support Just called to update my support ticket and was punted twice. Both reps unable to update an open support ticket. Wires are now hindering egress from one of my entries which has now become a safety concern. Your my third attempt today.