Bell Canada Outage in Brentwood Bay, British Columbia

Extremely competent staff: immediately freed my data block and now financing me an iPad Pro at discount from SRP. Bravo @Bell_Support. However we aren’t done with contract scam of slowing the data down when it hits a limit, on an “unlimited” plan

@davevanman @hkimia @Bell It’s stupid. I’ve been with @Bell for over 15 years and they don’t even want to offer me what a new to @Bell client would get.

@hkimia @Bell It is unfortunate because if I cancel my contract (that has expired) I can get the phones for cheaper. I like @bell but I’m not willing to be insulted by them and pay almost twice as much as their competition.

Imagine calling @Bell about re-upping the contracts for my two phones and they offered me less than a new customer would get and almost twice as much as a competitor because that was just my reality.

Hi @Bell_Support - If I’d known that you didn’t support Group text Message, I never would’ve left my previous carrier. (My kids don’t have data - a third party messaging app isn’t an option.) #notimpressed

I really hate @Rogers tech support. No response from their online chat for over 30 minutes, but they close the chat because I’m not sat there watching my phone constantly for them coming online. I guess next time @Bell calls I’ll take it.

Hey @bell your internet service is crap. We’re out.

@Bell @Bell_Support Over 48 hours without home internet, after spending over 6 hrs on the phone with 12 different reps, I still don’t have service! NO ONE has taken ownership of ensuring that things get resolved is unacceptable. #NoToBadCustomerService #NotWorldClassService

@hockeyparent201 @Bell All companies do that. Damn sure want your money but dillydally about giving it back

@TekSavvyBuzz @Bell Oh ya, they're pieces of ****.

@hockeyparent201 @Bell Before we cancelled our bill was $220 a month, WITH the promotion price. Eastlink now is $129.95 guaranteed for 2 years. It ends this November so I’m sure I can sweet talk them into keeping me as a customer lol!

@Bell you took two days to install internet and phone into my office. You’ve now taken my main phone line down for 2.5 days just to add voice mail due to a programming error and now sending out a tech. Businesses can’t operate like this! @Bell_Support

@GKetchum2 @Bell @JustinTrudeau Libs have a history of erroneously trusting large corps to "do the right thing." They all run in the same circles, so it's no surprise that they trust each other. The problem is that corps are motivated by maximizing the bottom line, whereas govt's SHOULD maximize our wellbeing.

@hockeyparent201 @Bell That’s why we left Bell. If I called to make payment arrangements, I spoke to an outsourced aggressive collection centre, demanded payment or threatened to disconnect! One and only reason I left! TV is better than Eastlink’s but as far as customer service, well, there is none!😒

@hockeyparent201 @Bell That’s why we left Bell. If I called to make payment arrangements, I spoke to an outsourced aggressive collection centre. One and only reason I left! TV is better than Eastlink’s but as far as customer service, well, there is none! Only when they want your business 😒😒😒