Bell Canada Outage in Brentwood Bay, British Columbia

@davevanman @hkimia @Bell It’s stupid. I’ve been with @Bell for over 15 years and they don’t even want to offer me what a new to @Bell client would get.

@hkimia @Bell It is unfortunate because if I cancel my contract (that has expired) I can get the phones for cheaper. I like @bell but I’m not willing to be insulted by them and pay almost twice as much as their competition.

Imagine calling @Bell about re-upping the contracts for my two phones and they offered me less than a new customer would get and almost twice as much as a competitor because that was just my reality.

Hi @Bell_Support - If I’d known that you didn’t support Group text Message, I never would’ve left my previous carrier. (My kids don’t have data - a third party messaging app isn’t an option.) #notimpressed

@bell has to have the worst customer service I’ve ever experienced. 2 days on the phone with them and still nothing done absolutely ridiculous

Ok @Bell_Support or @Bell_MTSHelps I honestly don’t know which one we have for wifi but man has it been terrible lately what is going on

@Bell_Support Hi! I’m trying to call and make switch from a bundle to just internet, but the customer service reps keep either losing connection or hanging up on me, do you know if there’s any other way to contact or if there’s an issue at the call centres?

@Rogers I’ve been without internet for two days now! I’m struggling to understand why your internet service is unreliable during a pandemic where THOUSANDS of people are working from home. It might be time to switch to @Bell

@Bell_Support I would also like to be sent an agreement that states the following: going forward, every time this customer is asked by a bell technician to drive to a bell store to replace their modem, we will give them a $150 bill credit

@Bell_Support Okay here’s the help id like: I’d like for someone to call me to apologize, and offer me 2 month’s free service. Let me know if I should still message you that info.

@Bell_Support Bell: we don’t know why there is such intense competition in Québec with videotron Also Bell: we don’t know why your internet is down for the 6th time this year and we will do nothing to investigate this clearly odd occurrence that is constantly making us to replace your modem

@Bell_Support What the hell would that do? Your solution is to drive to a bell store for the second time this year, replace my modem for the 3rd time this year, and not have internet for the 6th 24 hour period this year. There is nothing YOU can do. Clearly. Your service is pathetic.

Have to drive to a @Bell_Support store to replace our modem for the 3rd time in the last 12 months. Our internet service has gone down for over 24 hours a total of 6 times in the last 12 months. Moral of the story: don’t choose Bell.

Holy **** your internet is pathetic @bell I love getting booted off my internet for no apparent ******* reason then not being able to get back on