Bell Canada Outage in Victoria, British Columbia

Extremely competent staff: immediately freed my data block and now financing me an iPad Pro at discount from SRP. Bravo @Bell_Support. However we aren’t done with contract scam of slowing the data down when it hits a limit, on an “unlimited” plan

@davevanman @hkimia @Bell It’s stupid. I’ve been with @Bell for over 15 years and they don’t even want to offer me what a new to @Bell client would get.

@hkimia @Bell It is unfortunate because if I cancel my contract (that has expired) I can get the phones for cheaper. I like @bell but I’m not willing to be insulted by them and pay almost twice as much as their competition.

Imagine calling @Bell about re-upping the contracts for my two phones and they offered me less than a new customer would get and almost twice as much as a competitor because that was just my reality.

Hi @Bell_Support - If I’d known that you didn’t support Group text Message, I never would’ve left my previous carrier. (My kids don’t have data - a third party messaging app isn’t an option.) #notimpressed

@Bell_Support i hope someone actually tries to fix our issue this time.

@bell_support please help - I have spent 73 minutes on the phone with your team and was accidentally HUNG UP ON. Our internet still sucks and my family still pays you too much $$$. I am defeated. Please do better

@Bell_Support Thanks, message sent, still on hold an hour and 25 minutes and counting. Need to hang up.

@Bell I see a Google Pixel 5 ad about 15 times a day. I’ll never buy one, how about that.

@Bell The home internet team makes Ponzi commitments! No response from customer service! Is there no one?

@Bell I guess your customer loyalty/retention division just tells people they should pay the same as they have been and make the same generic offer over and over even though one of the other big 3 is offering me 20-25% less #customerservicefail #farewellbell

@bell worst customer service I’ve ever experience. I was a lifetime customer but today you have lost our business forever.

Why does @Bell have employees working that won’t answer questions? You just get told to use the website but then that doesn’t even work. Terrible costumer service!

@Bell I was in the middle of changing my mobile phone number due to a move and I was disconnected. I now have no service.

@CarryTelecom @imailjohn They fixed it within the hour. Don't you have a dumb comment to follow up with, like you did when it first went down? @Bell technician still trolling and hounding small ISP, even after switching to a Rogers budget brand...