Bell Canada outages and service status in Victoria, British Columbia

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

• 
  Krysta Dey (@adeyinthelife) reported 5 minutes ago from Victoria, British Columbia

  Hi @Bell_Support - If I’d known that you didn’t support Group text Message, I never would’ve left my previous carrier. (My kids don’t have data - a third party messaging app isn’t an option.) #notimpressed

• 
  Brent Smithurst (@brentsmi) reported 10 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  kristopher Montanini (@KrisMonti) reported 22 minutes ago from Saanich, British Columbia

  @davevanman @hkimia @Bell It’s stupid. I’ve been with @Bell for over 15 years and they don’t even want to offer me what a new to @Bell client would get.

• 
  kristopher Montanini (@KrisMonti) reported 33 minutes ago from Saanich, British Columbia

  @hkimia @Bell It is unfortunate because if I cancel my contract (that has expired) I can get the phones for cheaper. I like @bell but I’m not willing to be insulted by them and pay almost twice as much as their competition.

• 
  Vancouverceo (@vancouverceo) reported 43 minutes ago from Victoria, British Columbia

  Extremely competent staff: immediately freed my data block and now financing me an iPad Pro at discount from SRP. Bravo @Bell_Support. However we aren’t done with contract scam of slowing the data down when it hits a limit, on an “unlimited” plan

• 
  kristopher Montanini (@KrisMonti) reported 46 minutes ago from Saanich, British Columbia

  Imagine calling @Bell about re-upping the contracts for my two phones and they offered me less than a new customer would get and almost twice as much as a competitor because that was just my reality.

• 
  Troy More (@troymore) reported 54 minutes ago from Saanich, British Columbia

  @Bell_Support 5G in the Gordon Head area of Victoria BC for the past few days is almost unusable. When working, latency is very high and speeds are very slow. Had to drive to a different area just to send this.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph (@Stephy_72) reported 4 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

• 
  Yessevel Rodriguez (@Yessie1914) reported 10 minutes ago

  @Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd

• 
  Jenifer Lanes (@LovesCheese1) reported 12 minutes ago

  @Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.

• 
  Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported 14 minutes ago

  @Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎

• 
  Chris FC (@ChRiS86F) reported 17 minutes ago

  @Bell was a firmware upgrade they told me I had to call in for which is unreal. Great support though. Hiwever, now, again trying to watch the game in 4k and keeps cutting out with an error code 101 im not calling to give through trouble shooting and miss it. #fail

• 
  Anuj Miglani (@AnujMiglani1) reported 19 minutes ago

  @Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell

• 
  Leo (@Leo71106092) reported 19 minutes ago

  @Bell Would love to but home phone has been down for almost a week. @Bell @Bell_Support keeps lying, saying it will be fixed and it never is…. It’s supposed to be fixed by 10pm tonight - guessing another lie because I asked a tech in the area and he said next week at the earliest.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 20 minutes ago

  @Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail

• 
  Leo (@Leo71106092) reported 20 minutes ago

  @Bell_Support I just spoke with a tech in the area confirmed you’re all lying . He’s saying another week to fix it and you have today at 10pm - that’s after saying Sunday at 10, Monday it was fixed, yesterday expected to be fixed in 3hrs or today by 10pm. You’re all liars.

• 
  Tina (@ProphecyQueen) reported 20 minutes ago

  @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.