Bell Canada Outage in Saanich, British Columbia

Extremely competent staff: immediately freed my data block and now financing me an iPad Pro at discount from SRP. Bravo @Bell_Support. However we aren’t done with contract scam of slowing the data down when it hits a limit, on an “unlimited” plan

@davevanman @hkimia @Bell It’s stupid. I’ve been with @Bell for over 15 years and they don’t even want to offer me what a new to @Bell client would get.

@hkimia @Bell It is unfortunate because if I cancel my contract (that has expired) I can get the phones for cheaper. I like @bell but I’m not willing to be insulted by them and pay almost twice as much as their competition.

Imagine calling @Bell about re-upping the contracts for my two phones and they offered me less than a new customer would get and almost twice as much as a competitor because that was just my reality.

Hi @Bell_Support - If I’d known that you didn’t support Group text Message, I never would’ve left my previous carrier. (My kids don’t have data - a third party messaging app isn’t an option.) #notimpressed

@Bell_Support so did you refound my Dm to fix the issue you cared so much about, then no, the yes. I know all your tech understand my problem and agree with me. Then why is it not resolved? Guess it means you don't bother aboit unsatisfied client that got insulte, hung up, etc..

@Yashsodha10Ys @Bell I felt the same last time I called them. They are the worst company ever and clearly have no enough work. Take a problem, ask them to fix it and if you are happy with the way you are threated I'll send you a gift....

@Bell_Support @RobertSergiel Why do everyone say the same thing? Have you ever tought you are the source? Wouldnt it be a better business process to serve clients rather then insilting their intelligence? Don't you have enough problems to fix rather the creating?

@Bell ring ring, ive been calling support all day

@Bell_Support Still on the line. 7th technician. Literally - not an exasperated exaggeration. Level 2 tech now. Let’s see if he’ll be able to figure out why Bell shut down our main line with hundreds of residents in the city dependent on it. Well done.

Would I recommend @Bell to anyone? Absolutely not, I'm only their customer because I have no other choice, in 3 separate locations. I will drop them in a heartbeat if any other option comes along (@SpaceXStarlink) I've already dropped them in the 2 places where I do have a choice

I'm talking about latency so high that nothing gets through and it just going down for minuets on end. Totally unacceptable. We've called @Bell_Support and they have done nothing, just like all the other times we've called over the years. All I want is reliable internet.

I am so fed up with @Bell's terrible service that they are doing nothing to fix. I've been one of their customers for as long as I can remember and their service has degraded in performance year over year. The only option we did have was their DSL server where we got only 1.5Mbps

@bell I hope your Q2 is doing better than your customer service

@Bell_Support Just spent 20 mins with tech support and upon transfer to Level2 the call dropped. Furious!!!!!