Bell Canada Outage Report in Caledon East, Ontario

@Bell_Support There’s an outage for the majority of your infrastructure, I don’t think my account number is going to help whatsoever

@Bell_Support quick and pleasant customer service but maybe have resources to say there is an outage rather than sending an unvaccinated guy to a mall to replace a modem which wasn’t broken? Better communication in and outside company would be great

@louford1 @Bell_Support If it makes you feel any better, @Rogers told you to do that and then when it doesn't work they try to up-sell you to Ignite. I told them when they get the service that I have actually working and stable, I'll consider upgrading.

@Bell_Support I know. I can't sign in. My Brother pays the Fibe Bill. But the CraveTV account is mine. So I can't sign in

@ItsDeanBlundell @Bell_Support Ironic how Bell can never call us back.....not allowed in the system!

Spoke with a customer retention rep at @bell who spent a ton of time with us. He was so helpful. Thanks.

@Bell_Support I went and got the new modem and after connecting it, it still wasn’t working, so I called them again and we were on the phone for about an hour and still no solution and the agent was telling me that the new modem I went to get is faulty as well.

@M_Nichol @Bell_Support @Bell Matt Join the club!: I spent 7 hr on the phone w bell over 2 days as my Internet was down for 4 days & they also charged me $650 while I was away, even though my Internet was supposed to be disconnected for the whole 6 months… day 5 - no manager call back yet on this😠 #Bell👎

@Bell_Support are there issues in Toronto? I can't get CBC news network. It's just a black screen.

@Bell it’s been 3 months, where’s my prepaid Visa card at, like you promised for being a new customer?

@Bell_Support are you reporting any internet service issues today in Toronto?

Hi @Bell_Support our internet and phone lines stopped working at 4pm today. 3 hours, 5 calls to Bell, different departments and disconnections and told tech can’t help us until Thursday July 1st. Small business relying on phone and internet

@Bell_Support after about 2 hours on the phone trying to fix it they told me to go pick up a new modem at their office which is 12 minutes away. I work from home and because of the long time wait trying to retrieve my wifi I was told to log off work(so I don’t get paid).

Good morning @Bell_Support When can I expect support to contact me and tech to arrive. Small business, no internet, no phone lines = $$$ #helpplease #smallbusiness #shopthekingsway

@Bell_Support I have a problem that I’m sure you can help with. I spent hours getting transferred from one department to another today, and then was told “can’t help you”

@UniforTheUnion @Bell why would an employee that doesn't get the same pension, etc. vote yes to strike to support people they don't even know and possibly lose money(income) and/or their job? They have nothing to gain from it. They aren't 'brothers' and 'sisters' as u say.

@Bell_Support So my wifi at home is bell and today they sent 2 of their technicians around 1pm to come bury the wires underground as I moved to this house in the winter. After they left I noticed that the wifi shut off completely and I called them to resolve the issue.

@Bell_Support not sure if it’s just me but am trying to watch one of my recorded shows on the Fibe App through my phone but keeps showing no recordings and also nothing scheduled. Is there an outage ? Thx

@Bell_Support internet and tv and landline not working on and off. Called and recording says the probate blend are being worked on. What should I think?

Hi @Bell_Support our internet and phone lines stopped working at 4pm today. 3 hours, 5 calls to Bell, different departments and disconnections and told tech can’t help us until Thursday July 1st. Small business relying on phone and internet. This isn’t acceptable. We need help!

@Bell But then we're stuck with Bell's unscrupulous business practices on behalf of their criminal billing department... Thanks, but I'll support another company besides the one who steals from their customer base AND accepts government $$$$.

@MLBNetwork Your Canadian feed is still showing the alternate programming instead of the spring training games this afternoon! Been like this since yesterday Doesn't anyone there read these tweets, so you can fix it? Problem is seen at both @Rogers and @Bell TV subscribers

Is there a @Bell internet outage at Yonge & St Clair? @Bell_Support

@Bell @Bell_Support Your customer service line and Bell app is giving conflicting information about outage. What is going on?! #Bell #OutageUpdate

lol @Bell_Support thanks for sending “take photos of previous receiver to connect new one” but it don’t look the same - now my moms on the phone with tech support - fix your instructions

@Bell remote internet service is laughable. For $180/month, it takes about 5 mins to watch a 30 sec video, 5-10 mins to upload a single photo and I’m currently into my 11th HOUR trying to upload a 1 minute video.

@Bell We’re just so tired of trying to get our Bell Fibe outages fixed. After 3 years of phone calls, you finally replaced our modem but the problems persist. We’re exhausted of this fight.

@Bell_Support are we experiencing a service outage in Ontario? #Bell #Outage

@Bell_Support All the texts arrived a couple of hours later, I believe now that it was a problem from the sender's website.

@Bell_Support I have been ripped off by one of the bell customer service rep when I called *611. She said the next bill will show the $50 credit but she didn’t apply that credit to my account.