Bell Canada Outage in Dunrobin, Ottawa, Ontario

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

Been with @Bell for over a decade. Also was a dealer of theirs via Source Express until its closure. Call to see if they can do anything about rate plan (even reset my contract with same devices). It's literally 1/4 my current income. More or less refusing to help or give options

@lathaparticle @Bell_Support I just got off phone with level 2. They say outage in my area (Meadowvale) and will be back up sound 2:30am. Ugh.

@Bell_Support is there an outage in Mississauga?

@Bell 2hrs 23 minutes 6 customer services reps and placed on hold for a solid 35minutes and disconnected. You make it so hard to love you.

@Bell_Support Your spam catcher is broken again. Don't tell me that it is on my end as it isn't. I received 4 spam messages in a row. Please fix.

@Rogers & @RogersHelps 2 hrs today, 2 hrs last Friday on the phone w/6 agents from Customer service & Rogers preferred prgm. 6 emails. A dozen text msgs.AND still no phone, still not on the correct plan. Why did I leave @Bell again????

@Bell_Support I feel the only way that I can get my issue resolved is taking to the CEO and petitioning the monopoly that Bell has with the public. I have called and spoken with someone at bell support 10 times, had 4 tech people sent out over a 2 month time period and still no resolve.

@Bell_Support do you do cold calling? Just had someone call with an ‘offer’ told them I already have bell. Didn’t make sense they’d call existing customers. Is it a scam? He was quite rude

@Bell_Support land line has been down for >24hrs and therefore I have no internet either. Told this is a problem in the area but still no promises it will be fixed until 10pm May 12. When ppl work and do school at home how is this an appropriate timeline

@Bell_Support I have tried 10 times it did not help.