Bell Canada Outage in Gatineau, Outaouais, Québec

Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

Never liked @Bell

I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

@Bell_Support is there an ETA on return of FIBE service in Ottawa?

@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

@Bell_Support is the system down again ? I have no internet in Barrhaven

@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

@Rogers keeps sending multiple text messages & telling me it failed to send Annoying my family, friends, business associates & me. Never had this issue with @TELUS or @Bell #BadService #TerribleNetwork #BadCustomerService

@raptolemy @Bell The old router with antennas was the best. I had signal in my back yard. After the new router, spotty signal outside.

@Bell_Support I’d like to know how my cell phone can get a stronger than 1 Bar signal? I’m in a new apartment since December 2020, and signal isn’t strong enough, and ends up streaming too much. H4B 2W7

@Bell_Support @h1chacon Bell is refusing to help elderly parents fully aware line needs to be replaced. Tech lied and said he replaced line yet no one has come to house. No phone line e times 2 weeks. Receive emails that they won’t answer phone. Try installing a working line. Thanks for not helping

2/ oh well, I’ll never subscribe @Rogers once again after expired prepaid plan expired early-mid 2010s. **** audist @Bell monopoly after takeover of MTS (Manitoba Telecom Services). i’ve been proudly subscribing to @TELUS🤘🏻

@Bell_Business @Bell Bell is refusing to fix parents phone line last two weeks. State tech came out and replaced line yet no one shows up. Email dtr to say they can’t reach owners. How about u fix the ?Line phone will have a dial tone. Thanks bell for allowing elderly no acces to phone in an emergen

@FidoSolutions I’m surprised that your customer retention efforts are essentially non existent. I’ll be advising my son to move to @Bell @Bell_Support

@CTVNews .@ctvnews = liars @bell sucks

@Bell_Support I’m having a lot of issues with my smart home monitoring. I have called 5 times so far since installing in may. I need help! I have noticed several items I should have, I don’t. And the cameras aren’t working right

I thought when you order a new phone you were suppose to receive it within 3 to 5 days? Tomorrow will be the 5th day and my order hasn't even been shipped yet. Not off to a good start for a new customer @Bell @Bell_Support