Bell Canada Outage in Gatineau, Outaouais, Québec

@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

Never liked @Bell

I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

@Bell_Support is there an ETA on return of FIBE service in Ottawa?

@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

@Bell_Support is the system down again ? I have no internet in Barrhaven

@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

@Bell_Support I am following you and I have sent a DM or five. No response. Why am I giving you all of my money for such ****** service?

@Bell_Support why do your customer service agents hate Canadians

Stream might not happen tomorrow. Have @Bell coming tomorrow to fix my speed issues.

@mmarginet @Bell If you like the quality of service with Shaw, wait until you hear about @TekSavvyBuzz ;)

@Bell Internet down in Chatham, Ontario?

@mmarginet @Bell Bell sucks. After my father died last year they actually called and threatened me if I didn't return his equipment. I hadn't even finished clearing out his place yet. Plus they have guys who continually show up at my door asking me to switch to Bell. Drives me nuts. 😠

All these @bell ads for 5G network for better performance are laughable in the context of low grade performance in the Laurentians @Bell_Support

@Bell_Support Why is it that when we have a problem. The tech support isn't helping with our problem?? Why do we pay hundreds of dollars a month and keep having problem with our services. This is ridiculous #FixItRightTheFirstTime #TreatCustomersRight

Isn't it great when arrange a move with @Bell three weeks before your move, wake up early on a Sunday morning for the install, they don't show up & then you have to wait three days for service during a pandemic when you are working from home? Like, ffs.

@Bell_Support garbage internet service in Mississauga since Friday. Called a few times to understand what is being done behind the scenes. Appalling given the dependence on internet for work and other needs at the moment. Not asking for you to do this for free, just do your job.