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Bell Canada outages and service status in Ottawa, Ontario

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Full Outage Map
  • Bell Canada generated 2 outage signals in the last 24 hours around Ottawa, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 18, 10:44 AM EDT.
  • 42% Internet (42%)
  • 33% TV (33%)
  • 17% Wi-fi (17%)
  • 8% Phone (8%)

The latest reports from users having issues in Ottawa come from postal codes K1V , K1T , K2E , K1J , K2P and K1A .

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 7 hours ago
Ottawa Wi-fi 20 hours ago
Ottawa Wi-fi 2 days ago
Ottawa TV 2 days ago
Ottawa Internet 2 days ago
Ottawa Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ashahid7
    Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

  • Yorkshire_lassi
    Sonia (@Yorkshire_lassi) reported from Ottawa, Ontario

    @Bell_Support need help

  • RalphCField1
    Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....

  • lmlais
    Laís Maurílio (@lmlais) reported from Gatineau, Quebec

    Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

  • Ottawa_man
    Paul (@Ottawa_man) reported from Ottawa, Ontario

    @Bell_Support I did and got no answers. I am I the military and posted and they are saying they can't help with a termination fee . When I don't have a choice to move

  • Marco_MexCan
    Marco (@Marco_MexCan) reported from Ottawa, Ontario

    @Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP

  • chrishofley
    Chris Hofley (@chrishofley) reported from Ottawa, Ontario

    @orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.

  • Arezesreis
    John L Reis (@Arezesreis) reported from Ottawa, Ontario

    @Bell omg this is terrible service

  • bethke
    Shawn Bethke (@bethke) reported from Gatineau, Quebec

    Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

  • BarrhavenGuy
    Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • menewfie
    Fred Randell (@menewfie) reported from Ottawa, Ontario

    @Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

  • Elisa_MacMillan
    Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario

    @Bell also thanks for charging me for my internet during the black out in Ottawa Sept 2018! And being rude to me on the phone when I asked to be credit for the days without service! I’m so glad I’m a 20 year customer! Oh and let’s not forget the round the minuet charge ups!

  • GrindsCoffey
    CoffeyGrinds (@GrindsCoffey) reported from Ottawa, Ontario

    Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

  • MitchellLeitman
    Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario

    @Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks

  • evan_ramos
    Evan Ramos (@evan_ramos) reported from Ottawa, Ontario

    @Bell_Support internet is down here in Ottawa :/ when calling support it drops me every time

  • Joshuak88
    Joshua (@Joshuak88) reported from Ottawa, Ontario

    @CraveCanada @Bell uh, guys, it's not live... Send help.

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come to our home… that turnaround time is too long! 😡 #frustrated

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    Ugh. @Bell_Support can't watch the game because your service SUCKS.

  • 20YS
    Twenty York Street (@20YS) reported from Ottawa, Ontario

    @CoderAndrew @Bell @facebook There’s a lot of misconception for this campaign. It would help for #Bell to outline what counts. #BellLetsTaIkDay

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?

  • gauthier1100
    philippe gauthier (@gauthier1100) reported

    @ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone please help. Need our phones for work. And we followed payment plan

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell my 94 year old mother’s home phone has been since Saturday, I’ve been lied to twice already. When it was going to be fixed, that it was fixed, then it wasn’t fixed and suddenly today they say it’s fixed. Her phone is still not working and someone may be out tomorrow.

  • BeTTaPacKaZomBi
    BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported

    @Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27

  • SimchaB
    Barbara Mak (@SimchaB) reported

    @Bell_Support Internet Finally back Friday morning. Apparently, there was a serious outage in my area since very early Monday morning.

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else

  • BrannaghX
    Brannagh x (@BrannaghX) reported

    in the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care

  • crypto_xarlie
    BitcoinBiker (@crypto_xarlie) reported

    Horrible experience with @Bell . Sign a deal on march 7 for a phone, plan and watch for a set price, have the contract and order details in my email. Phone and watch took more than 1 month to be delivered. Now, when I went to the store to pick up, the total bill that was supposed to be around $65 was showing around $120. The @Bell representative tried, but could not get the price that they sold me the products in the first place, saying it was a system error and that everything should go back to normal after finalizing the deal, but everything still the same and my billing still wrong. @Bell how you gonna solve this? I will only pay what I agreed to pay in the first place.