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Bell Canada outages and service status in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 10:17 AM EDT.
  • 50% Internet (50%)
  • 25% TV (25%)
  • 17% Wi-fi (17%)
  • 8% Phone (8%)

The latest reports from users having issues in Ottawa come from postal codes K1V , K1N , K1T , K2E , K1J , K2P and K1A .

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Bell Canada

Bell Canada is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Gatineau TV 12 days ago
Gatineau Internet 14 days ago
Ottawa Internet 15 days ago
Ottawa Wi-fi 16 days ago
Ottawa Wi-fi 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • gunnerdom78
    Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

  • RainbowBlazie
    Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario

    @Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

  • StephenJMac
    Stephen J. MacDonald (@StephenJMac) reported from Ottawa, Ontario

    Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh

  • gunnerdom78
    Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @KelC_Schmitz @Bell_Support I did several times. Still not working.

  • MMWCD
    Jamie LeBlanc (@MMWCD) reported from Ottawa, Ontario

    @Bell is service down in #ottawa #centertown

  • mhbvickers
    Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

  • DeannaWhiteCA
    Deanna White ~ Brand Marketer (@DeannaWhiteCA) reported from Ottawa, Ontario

    @Clyde_1957 @Bell_Support As a bell customer for many (too many) years, I’ve leaned this is not an issue at my end. Understand Bell expects it to be up and running in the next hour so. And yes - message should change so new customers don’t go messing with their passwords.

  • barbputnam
    Barbara Putnam 🇨🇦 (@barbputnam) reported from Ottawa, Ontario

    @Bell_Support Digging in #barrhaven any chance that’s the reason we don’t have wifi service?

  • Ottawa_man
    Paul (@Ottawa_man) reported from Ottawa, Ontario

    @Bell_Support I did and got no answers. I am I the military and posted and they are saying they can't help with a termination fee . When I don't have a choice to move

  • Smardie96
    ~OttawaGirl~ (@Smardie96) reported from Ottawa, Ontario

    Yo @Bell, when someone wants to cancel a service with you, respect their damn decisions and stop calling them 24/7 with "better deals". I hate being disrespectful to people but y'all literally ask for it.

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    So, you folks having trouble? @Bell_Support ......trying to watch #HungarianGP #F1 and your service is flakey/bad. #ugh

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

  • livingklife
    KK👨‍🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, Ontario

    @Bell screamed yelled rant and raved at me said why do you have to make everything so difficult to the person in wheelchair not enough room. He's probably never even driven one. Anyways hopefully next week I'll be able to leave my building safely till next section! #NEISVoid

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • rmolot
    Russel Molot (@rmolot) reported from Ottawa, Ontario

    @ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @Bell_Support #BellLetsTalk about how you won’t help me with my brand new phone that doesn’t work. I’ve spoken to 4 agents now and they expect me to return my phone and wait 7-10 days to get a new one back? This is a work phone. Please help me make sense of this.

  • phatcabb
    Clint Ford Phatcabb 🔴⚫ (@phatcabb) reported from Ottawa, Ontario

    If only all these @CanRevAgency refund text messages were real , I'd be 1 rich dude.. Hey @Bell quit selling our damn information to these ******** 😡😡😡 Thanks , a guy who pays your wages !!!

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.

  • i_am_ryan
    Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario

    It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • sailorshinde
    Gaurav Shindé (@sailorshinde) reported

    @Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!

  • ichnosmaris
    Ichnos Maris (@ichnosmaris) reported

    Dealing with @premium is like dealing with Customer Service from @TELUS and @Bell - useless.

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.

  • ur20_savani
    urvish savani (@ur20_savani) reported

    @BeTTaPacKaZomBi @Bell_Support I am also having problems from yesterday 2 pm to and issue is ongoing, close to port elgin only.

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • Djaymania
    Ayodeji Prime (@Djaymania) reported

    @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months

  • iamouttahere
    iamouttahere 🇨🇦🍁☘️ (@iamouttahere) reported

    Rogers is tremendously expensive! So is @Bell. Frankly, my calls throughout Northern Ontario are spotty at best, and often drop with both. There are so many areas where there is no service at all, or while driving north, even to Espanola or Elliot Lake, calls drop consistently!

  • Petert13251912
    Peter T (@Petert13251912) reported

    Dear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.

  • BlackHoleNorth
    Brendan Fyke (@BlackHoleNorth) reported

    @Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.

  • JDirt1980
    Johnny Dirt (@JDirt1980) reported

    @TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.