Bell Canada Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1G, K2A, K1Z, K1T and K1A.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Bradley Marc Bulger
(@RainbowBlazie) reported
from
Ottawa, Ontario
@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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kristina victoria
(@krismaheral) reported
from
Ottawa, Ontario
You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
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Ruud van den Hurk
(@rvandenhurk) reported
from
Ottawa, Ontario
@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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Laís Maurílio
(@lmlais) reported
from
Gatineau, Québec
Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Ryan Sigouin
(@Bacontep) reported
from
Ottawa, Ontario
@Bell_Support is there an ETA on return of FIBE service in Ottawa?
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🇨🇦Peter Hallinan🇨🇦
(@PeterHallinan1) reported
from
Ottawa, Ontario
@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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Mat Beausoleil
(@matbeausoleil) reported
from
Gatineau, Québec
@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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S.J
(@Srivastav_06) reported
from
Ottawa, Ontario
@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Heather M.
(@hmitchiepoo) reported
from
Ottawa, Ontario
@Bell_Support is the system down again ? I have no internet in Barrhaven
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Russel Molot
(@rmolot) reported
from
Ottawa, Ontario
@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF
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Dominic Bouchard
(@gunnerdom78) reported
from
Ottawa, Ontario
@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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Mat Beausoleil
(@matbeausoleil) reported
from
Gatineau, Québec
@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!
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Hans Vivian-Wenzel
(@Hansinator) reported
from
Ottawa, Ontario
Never liked @Bell
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Dan Auns
(@danauns27) reported
from
Ottawa, Ontario
@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher π - like pinned
(@Christo07281609) reported
@Bell_Support Hey Bell support, my wifi is Bell so can I get a follow back lol
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Ron Perlman's chin
(@burkby) reported
from
Toronto, Ontario
@chriscrerar @Bell_Support Like why not send affected customers a push notification of a text? Why do I always have to call Bell and ask if there's a problem.
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Hugh Culliton: Ford's govt is corrupt!
(@CullitonHugh) reported
Hey @Bell : if you can't even supply me with the bandwidth necessary to run a simple audio podcast without buffering ever 5 seconds, pease explain why I should be paying userious rates for a service you're not providing?
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Matt 🏳️🌈/🇨🇦/🇺🇸 (He/Him)
(@imthegaybaker) reported
@bell I didn’t come to Canada to be gaslit by telecom support reps. If I wanted that treatment I would have stayed in the US with @comcast. How do I reach a person who can do more than canned responses? Perhaps #ctrc
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Sean💙
(@Drexl_wow) reported
@Bell_Support tells me to take my issue to@TU_Canada and @equifaxcanada they both require a letter of confirmation saying my account - WHICH HAS NEVER BEEN LATE - is up to date. For 3 months Bell has bounced me around to Customer Care and Loyalty reps and no one can provide this
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Apollo44
(@Farukb44) reported
2-Isn't it a shame to set a trap for us middle class who are having difficulties in living @Bell ? Wanting to save more every month, trying to pay less money, Canada's biggest corporation wants to rob us? What is the problem ? #bellcanada
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Logitvx2
(@logitvx2) reported
@TSNTennis you’re the reason I’m going to cancel #BellCanada services because you can’t handle sporting events. Why not let Tennis Channel come to a Canada @Bell?
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Simon
(@iSimonSays) reported
@Bell_Support Can you tell me why when I was getting help on the phone for my TV that when I got cut off the agent didn’t call back? Taking my number in case this happened was one of the first things he did.
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Ron Perlman's chin
(@burkby) reported
from
Toronto, Ontario
@imthegaybaker @Bell @comcast Good luck! Bell responses are indeed robotic. All the responses from their call center in the Philippines are also heavily scripted. You pay a premium for the service, and they outsource the support to the cheapest customer service they can find. Says a lot.
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Ayman Garout
(@meemo_ammony) reported
@Bell_Support Every time I asked for help via DM you sent someone to call me and I spent 30 at least with everyone. Then they said turn off the device and it works but it didn't. Last call which was last month the agent told me she will send a new SIM card and it has been 40 days and I didn't