Bell Canada outages and service status in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Bell Canada generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Aug 12, 10:53 AM EDT.
- Internet (46%)
- E-mail (15%)
- Total Blackout (15%)
- Wi-fi (15%)
- Phone (8%)
The latest reports from users having issues in Ottawa come from postal codes K1Z , K2P , K1S , K1N , K4A , K1T , K1V and K2B .
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Bell Canada
Bell Canada is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 14 minutes ago |
|
Ottawa
|
Internet | 8 days ago |
|
Ottawa
|
9 days ago | |
|
Ottawa
|
Internet | 15 days ago |
|
Ottawa
|
Wi-fi | 15 days ago |
|
Ottawa
|
Total Blackout | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!
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Fred Randell (@menewfie) reported from Ottawa, Ontario@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Chris Hofley (@chrishofley) reported from Ottawa, Ontario@orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.
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Dave Patterson (@sportsrefs) reported from Gatineau, Quebec@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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Glenn Nugent (@gnugent9) reported from Ottawa, Ontario@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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KK👨🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, OntarioHad trouble leaving the other direction today because the extra traffic cones they were supposed to keep on the road were put onto the sidewalk my wheelchair could not get past I pushed them onto the road and I put in another complaint to @ottawacity @Bell #NEISvoid
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Vanessa Amato (@vanessa_amato) reported from Ottawa, OntarioIt’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, OntarioI know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Mark Hermeling (@markhermeling) reported from Ottawa, Ontario@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Dan Auns (@danauns27) reported from Ottawa, Ontario@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍
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Leah Williams (@Diaspora3LvW) reported from Ottawa, OntarioFirst week back at working full time during the day and @Bell @Bell_Support gives me an internet outage. UGH!!!!
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Twenty York Street (@20YS) reported from Ottawa, Ontario@CoderAndrew @Bell @facebook There’s a lot of misconception for this campaign. It would help for #Bell to outline what counts. #BellLetsTaIkDay
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@Bell You fired Lisa Laflame and you are nothing but crooks, never again will I do business with your company or any of your subsidiaries like The Source or ant others of yours… Bye Bye ANYTHING “Bell”!!!
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Jennifer Rothwell (@walk_softly) reported from Ottawa, Ontario@thatcapdj @Bell_Support @MFWCollins I just get a busy signal.
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Diana (@Diana_Bonillaxo) reported from Ottawa, Ontario@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario@StephenBlais @Bell Still dealing with hole from last year that I have to fix
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Carolyn Stanzel (@cstanzel2) reported@Bell Good Lord!! I have had a landline at my cottage for years. Last 10 years I have to call at beginning of season because of loud hum on line. I had tech out yesterday. Phone worked for 1 F’ing day!!! Today loud hum. I pay $57+/month for a phone I can’t use! Time to cancel!
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Nemmii (@Yaboynemipt2) reported@Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.
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Princess of Whales (@Debdicker) reported@Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur
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Lucky Lucy (@Luckylucydach) reported@Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.
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Beef 🇨🇦 (@watty_53) reported@Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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Therese (@theresemacdona6) reported@Bell @Bell_Support You were out to do a job 3 days ago and promised to be back at my sons today in Lucan,Ontario. They haven’t turned up YET AGAIN and can’t find record of him. This started on 3rd July!! BELL has to be WORST IN COMMUNICATION. Canada needs more competition!
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Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.
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Trevor Cox (@Trevordovsky) reported@Bell here we are again. Your customer support STILL sucks. You still owe me money.
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Richard Berry (@rlberryyogi) reportedPretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.