Bell Canada Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (48%)
• Phone (23%)
• TV (14%)
• Wi-fi (8%)
• Total Blackout (4%)
• E-mail (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	9 days ago
Ottawa	TV	9 days ago
Ottawa	Internet	9 days ago
Ottawa	TV	9 days ago
Ottawa	Internet	13 days ago
Nepean	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  danielle moorman (@moorman_neph) reported 57 seconds ago from Ottawa, Ontario

  Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

• 
  Vanessa Amato (@vanessa_amato) reported 1 minute ago from Ottawa, Ontario

  It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

• 
  Vanessa Amato (@vanessa_amato) reported 2 minutes ago from Ottawa, Ontario

  If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

• 
  BrEnDa🌻🇨🇦 (@srslycanadian) reported 18 minutes ago from Ottawa, Ontario

  @Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

• 
  danielle moorman (@moorman_neph) reported 19 minutes ago from Ottawa, Ontario

  @Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

• 
  Francois (@FC52308) reported 20 minutes ago from Ottawa, Ontario

  @Bell_Support @bell network is down in Ottawa area. No data service.

• 
  Mel Chaar (@melwitter) reported 21 minutes ago from Ottawa, Ontario

  @Bell service down #ottawa #south

• 
  Peter Norman Levesque (@peterlevesque) reported 22 minutes ago from Ottawa, Ontario

  @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

• 
  Barrhaven Guy (@BarrhavenGuy) reported 23 minutes ago from Ottawa, Ontario

  I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

• 
  CARLOS A. GODOY L. (@CarlosAGodoyL) reported 25 minutes ago from Ottawa, Ontario

  I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

• 
  Mark Hermeling (@markhermeling) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

• 
  Dave Patterson (@sportsrefs) reported 28 minutes ago from Gatineau, Quebec

  @Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

• 
  Fred Randell (@menewfie) reported 33 minutes ago from Ottawa, Ontario

  @Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

• 
  Miranda Gray (@mirgray) reported 33 minutes ago from Ottawa, Ontario

  @AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

• 
  Mel Chaar (@melwitter) reported 33 minutes ago from Ottawa, Ontario

  @Bell_Support #internet service down #Ottawa south.

• 
  Diana (@Diana_Bonillaxo) reported 40 minutes ago from Ottawa, Ontario

  @Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

• 
  Crystal Night (@Crys_night) reported 42 minutes ago from Ottawa, Ontario

  @dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.

• 
  Wanda Manning (@Wanda_C_Manning) reported 46 minutes ago from Ottawa, Ontario

  @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

• 
  CoffeyGrinds (@GrindsCoffey) reported 55 minutes ago from Ottawa, Ontario

  Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

• 
  SensOfficeRalph (@SensOfficeRalph) reported 56 minutes ago from Ottawa, Ontario

  @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ∞🌺 Melcontent Albertan 🌺∞ (@Melkorka12) reported 1 minute ago

  @PatBruc That's a reason I'll never deal with @bell. Had a phone for a kid with them. Horri-bell. We got stuck with a lemon phone & laughed at by more than one rep. Horri-bell...

• 
  Franco Ulisse Andreatta (@FrancoAndreatt) reported 2 minutes ago

  @Bell_Support COME FIX YOUR MESS CALLED TOWN OF NIAGARA ON THE LAKE CUT HALF DEAD TREES BELL BOX ALKWAYS OPEN LAWN DESTROYED AND MORE. 28 GARRISON VILLAGE DRIVE AND LOWER CANADA DRIVE WHO EVER REPLACED LAWN HALF GRASS SEEDS HALF DEAD SOD POT HOLES EVERY WHERE

• 
  morgan 🌸 (@smalltownloner) reported 2 minutes ago

  @Bell_Support I already called and you gave multiple excuses and then left me with an appointment 2 weeks away, poor customer service that is for sure.

• 
  qu4ckz (@quackzyy) reported 2 minutes ago

  .@Bell_Support fix your fkn internet PLEASE im getting 60% packet loss non stop

• 
  James (@Father_of_Boys) reported 2 minutes ago

  @Bell_Support I spent about 6 hours online with Bell today, I was promised 4 call backs, received 0 and was disconnected each time. I need to escalated this to leadership to discuss my issue.

• 
  VexedCanadian (@GuybrushSudbury) reported 3 minutes ago

  @CBCToronto @Bell @Bell_Support are horrible and their customer service reps are extremely untrained. Years ago, my partner had to move to Manitoba. We are in Ontario. She was told she could move and switch her service. However, that was a lie and then she had to pay the cancellation fee

• 
  JustANerd (@JustANe04349165) reported 4 minutes ago

  Been a few days since my update. I guess I care a lot less about @Bell and all of their lies and broken promises when we have service from @Eastlink. But...in case you were wondering - still no service, sti no compensation, nothing at all. #ToHellWithBell #FalseAdvertising

• 
  Beep Boop, PhD (@_red_five) reported 7 minutes ago

  @Bell_Support I know this isn't the fault of any single customer service rep, but the company needs to account for this at some point, I've literally lost hours of my life to this issue with no attempt made to fix it.

• 
  Sarah Ra (@hundredgrapes) reported 11 minutes ago

  @Bell_Support Hello! Asking on behalf of my parents-in-law in NOTL. Can existing multi-service customers (web+TV+mobile) get the same bundle deals as new customers, and if not, why not? 🙄 Thank you.

• 
  SM (@smp139) reported 14 minutes ago

  @Bell_Support Yes ! I have to admit that Customer service is WORST .. I upgraded my device -They activated and upgraded my wife's phone line .when i call to rectify the issue i ended up sending device back .That i did today.I am left with no Data.waiting 4 new ph..complete mess