Bell Canada Outage in Ottawa, Ontario

@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

@Bell_Support @bell network is down in Ottawa area. No data service.

I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

@Bell_Support #internet service down #Ottawa south.

@Bell service down #ottawa #south

If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

@Bell_Support is internet down in Ottawa

@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks

@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.

@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.

@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.

@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).

@MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.

@Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.

Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh

It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

@Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days

@Bell_Support I did and got no answers. I am I the military and posted and they are saying they can't help with a termination fee . When I don't have a choice to move

@StephenBlais @Bell Still dealing with hole from last year that I have to fix

@Bell_Support still waiting for you to fix my lawn

@CraveCanada @Bell uh, guys, it's not live... Send help.

@Bell_Support You have done nothing to help us. Answer my DMs or call my roommate. This is extremely frustrating.

@Bell also thanks for charging me for my internet during the black out in Ottawa Sept 2018! And being rude to me on the phone when I asked to be credit for the days without service! I’m so glad I’m a 20 year customer! Oh and let’s not forget the round the minuet charge ups!

@Bell Hi after 40min in the phone on the phone no help at all! but you will be raising my rate without my consent $3 & $5 more per month! You also double charged me $8 per day for being in the USA and $12 for being in Mexico for the exact same day!

If only all these @CanRevAgency refund text messages were real , I'd be 1 rich dude.. Hey @Bell quit selling our damn information to these ******** 😡😡😡 Thanks , a guy who pays your wages !!!

@Bell $300 a month for Bell 1 service and Fibe cannot buffer right I know I know call us... wait on the phone for an hour to say it is my fault.

@Bell omg this is terrible service

Sleepless night listening to @Bell crash around on our @clvgroup roof from 10pm to 4am installing fiber op we don't want... wtf, when do these people sleep 🤔

@CoderAndrew @Bell @facebook There’s a lot of misconception for this campaign. It would help for #Bell to outline what counts. #BellLetsTaIkDay

@Bell_Support Once again @Bell fails to provide good customer service and support - especially to retired people who spend long periods of time down south. Not impressed...

When @bell is down and can't get TV I get @AliCon4boys full attention.. some call 911 in 2 hours to rescue me

@alexboonephoto @CRTCeng @Bell Get @FreedomMobile. When I exceed my limit they just lower the speed, but I never owe a penny more than the cost of my plan.

@palm #Santa forgot to add #palm to #Canadian #CELL #Network .......#MerryChristmas #Grinch --- @Bell @Rogers @TELUS @Fidomobile @koodo @Videotron

@Bell I’ve been a customer since returning to Canada 17 years ago. Time to switch after my last call with @Bell_Support $600+ bills and the supervisor’s response ‘we have protocols’ #IDOToo #switch #BellCanada

I pay $100 for @Bell cable but I have to listen to the @MapleLeafs game on the radio like it's 1940. Enough of these damn blackouts! #LeafsForever

@Bell_Support Must be a download issue. Speeds on our wifi are at 25 when they should be 100.

@Rogers my internet is down AGAIN. I’ve called your helpline numerous times and your system keeps hanging up on me. Get this resolved ASAP @Bell if you can beat @Rogers for unlimited High Speed Internet and a Smart phone - message me before they do.

@Bell_Support help this woman take care of this.

@myinwit @jimgselder @Bell Last call, ( from #theminutes of #BellCanada, today) “I very sorry miss, I can’t help. I put you over to #CustomerService now, they help you.” Me: “Noooooo! that’s where I started from, four transfers ago!” Insert sound of my hair being yanked strand by strand

@ProsperGmbh Yah well, no big surprise as you know #bellcanada #outsources costumer service, + tech support & the billing’s dept I spoke to today. ... I mean idk @bell, please reply? which department today was #Canadian based? ;))$ This is not a trick question. And, buy better protection!

Ps, @Bell_LetsTalk, yah @Bell_Support ? @Bell_News @Bell_Business A good #PR rep may be all you need to fix the mess before it virals! ? #DaveCarrol #BellCanada #Notgood Need help? #AskMeHow

@Bell_Support @fautive So sick of bells canned answers but nothing ever changes...outsourced help out of Canada...cheap bastards

@gameNL @Bell they won't do anything. they straight up lied to me about service being available when I moved in, so my expectations are non-existent

@lafonh @Bell Try their Support Twitter tomorrow morning.

@Bell please help me for the love of everything goddamn 😡

@Bell_Support Hello FP. TX for reply. Internet working now but I've had intermittent issues over past year. Modem is years old. I'll contact tech during day this week to discuss updated modem. JL.

@Bell_Support @1woodbridgekid Bell is one company that will cheap out and then raise rates...call Canadian Tire customer service you get a Canadian

@Bell when are we being compensated for the outage which caused financial hardship for many.

@Bell_Support so less than a week later, and I’m now getting a buffalo feed for the ABC channel. this is unacceptable. everything ok the guide mentions Detroit but the feed is buffalo now. I may have to cancel to go to another service provider.

@Bell_Support I prefer a tech support number for someone in Canada...I don’t need to listen to overly smug and sarcastic overseas technicians trying to reslove my issue.

@JumpedAShark @Bell even that isn't perfect though, 'cause I called before I moved, and they told me service was available. That was very much a lie.