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Bell Canada Outage Report in Ottawa, Ontario

Why is my Bell Canada service not working?

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The latest reports from users having issues in Ottawa come from postal codes K2C , K1V , K1R , K2H , K1S , K2B , K2P and K1H .

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, and Nepean.

CityProblem TypeReport Time
Gatineau Internet 1 day ago
Ottawa Wi-fi 16 days ago
Ottawa TV 16 days ago
Ottawa Internet 16 days ago
Ottawa TV 16 days ago
Ottawa Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • RalphCField1
    Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

  • gunnerdom78
    Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

  • RalphCField1
    Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....

  • SirJames1960
    James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell The least your company could do is post something about the outage across Ontario

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    @Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

  • rmolot
    Russel Molot (@rmolot) reported from Ottawa, Ontario

    @ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

  • hmitchiepoo
    Heather M. (@hmitchiepoo) reported from Ottawa, Ontario

    @Bell_Support is the system down again ? I have no internet in Barrhaven

  • lmlais
    Laís Maurílio (@lmlais) reported from Gatineau, Quebec

    Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

  • rvandenhurk
    Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario

    @Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

  • gunnerdom78
    Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @KelC_Schmitz @Bell_Support I did several times. Still not working.

  • matbeausoleil
    Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec

    @Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

  • gowd2
    gowd2 (@gowd2) reported from Ottawa, Ontario

    @Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .

  • krismaheral
    kristina victoria (@krismaheral) reported from Ottawa, Ontario

    You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • jeremyincanada
    Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

  • matbeausoleil
    Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec

    @care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

  • Bacontep
    Ryan Sigouin (@Bacontep) reported from Ottawa, Ontario

    @Bell_Support is there an ETA on return of FIBE service in Ottawa?

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Hau37999005
    Hau (@Hau37999005) reported

    @Bell_News @Bell So i wanna share my experience with Bell. I have been helping new immigrants with shopping for phone, internet plan. I have never waited for more than 1 minutes when I call or chat to buy for them. But now they have a new mistake with my own bill, 40 minutes, still waiting!

  • wiredbirdie
    Wired Bird (@wiredbirdie) reported

    @Bell_Support - Bell just sent me an email saying I opened a new account today and I didn't. My Bell account is now missing my mobility account and any history of it, what is going on? I have been on hold for 45 mins and your chat support is offline!!

  • dave1agar
    Dave Agar (@dave1agar) reported

    Have you seen the @Bell_Support commercials hyping their service speed? It's bullshit. The customer support phone backup is so long they won't add me to the queue and Chat is backed up too.

  • GlamazonToronto
    GlamazonTO - Heather (@GlamazonToronto) reported

    @itsIBBO @Bell_Support @Bell_Support Same, just got a Bell email welcoming me as a new customer and it looks like it legitimately came from Bell. What's going on?

  • Snowyjdo
    James den Ouden (@Snowyjdo) reported

    @Bell_Support I just waited 1 hour 17 minutes to have my call answered and after less than a minute after picking up, the call dropped. I guess the support matches the network quality.

  • WaqarMahboob6
    Waqar Mahboob (@WaqarMahboob6) reported

    @Bell_Support please help me to deposit my bill, why my app portal give me problem everytime, some time it open then next day it ask me different stupid question, BELL stressed me a lot.tooooo much bad

  • WaqarMahboob6
    Waqar Mahboob (@WaqarMahboob6) reported

    @Bell_Support I'm one of your customer really tired for your services.even to pay my bill I have to waste my one day every month, App has problem, one hour wait for help line, still failed to deposit bill

  • HezCuthbert
    Heather Cuthbert (@HezCuthbert) reported

    @Bell_Support After being on hold for over 1 hour, waiting for a customer service representative: "Due to unexpected circumstances, we are now closed - and CLICK" #hubbynothappy #customerservicefail #cantfixthiserrorourselves

  • Smash88209599
    Smash (@Smash88209599) reported

    @Bell_Support @Tripleb2k1 This is causing a ton of stress for your customers. I wasted a hour on hold tonight trying to figure this out in complete panic. You guys need to make a statement acknowledging the problem.

  • Hau37999005
    Hau (@Hau37999005) reported

    @Bell So i wanna share my experience with Bell. I have been helping new immigrants with shopping for phone, internet plan. I have never waited for more than 1 minutes when I call or chat to buy for them. But now they have a new mistake with my own bill, 40 minutes, still waiting!