Bell Canada Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ottawa come from postal codes K1G, K1T, K1S, K2A and K1C.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
-
Internet (49%)
-
Phone (18%)
-
TV (16%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Orléans, Gatineau, Nepean and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Internet | ||
| TV | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
-
danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
-
Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
-
danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
-
Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).
-
Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.
-
Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
-
Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
-
Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.
-
Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
-
Mitchell Leitman
(@MitchellLeitman) reported
from
Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
-
Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.
-
Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
-
Jo-Anne
(@JoAnneSinclair1) reported
from
Ottawa, Ontario
@Bell_Support is internet down in Ottawa
-
Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
-
CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Brandon
(@BottomRisen) reported
Explain to me how for the past week, I've been averaging 1000+ ms latency with @rogers #rogers only to be told there's a known issue that requires a senior tech, but no one knows when it'll be addressed. Too bad @Bell doesn't offer fiber in my area or it'd be an easy switch.
-
AlphaScorpio
(@SPQR11279) reported
@Bell_Support internet has been down for a week. Have WiFI pods in the red meaning no service. Reset modem multiple times… nothing. I refuse to go with Rogers DONT MAKE ME REFUSE BELL… im on the brink.
-
TECHNOCORP ™
(@Technocorp) reported
@Bell_Support is Bell fiber symmetric in both its upload and download speeds? Is there an external fiber issue if the upload speed is off by 25%? Or is it by design?
-
Lisa McLean
(@lisammclean) reported
We've had a @Bell rep at our front door EVERY afternoon this week in #Guelph. Um, I didn't want your service (or your flyer) any other day this week. Please stop disturbing my workday.
-
Barak
(@barakster) reported
I signed up for @Bell mobility but cancelled within the hour after experiencing buyer’s remorse. The phone I purchased was returned, but Bell never made the update. Three months later, my credit is hit and Bell won’t accept accountability
-
Barak
(@barakster) reported
@Bell has credited the balance but will not acknowledge the mistake, stating that my credit will be updated next billing cycle when it shows up as zero balance. But that will not fix my score as the account was never meant to be opened in the first place.
-
Robin
(@Robin45706211) reported
@AsurionCares @Bell_Support have most disgusting customer services I have ever seen in my life.@AsurionCares bunch of #frauds over the name of device insurances. please do not buy your insurance plan from any of them.
-
Karen Rivers
(@karenrivers) reported
Just had unbelievably stressful experience cancelling mum's cell phone she can no longer use due to her Parkinson's. Makes me wonder how many elderly people trying to cancel their service just give up and keep it, and if this is @Bell's intent when they make the process so hard.
-
Phil L
(@TMLFiveStarCo) reported
@Bell_Support 905 466 7523 is the number, I filed a complaint about surprise costs and should have received a call from a rep by now. What's going on? Is that matter considered resolved? Not that it really matters now, you blew it. Kind of pathetic nobody called. So what's the status of that?
-
Johnny
(@JohnnyDispatch) reported
@dynamiteBdog @Bell_Support @bell really sucks at retaining their existing customers. They often offer those deals to new customers and then Jack up their prices.