Bell Canada Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (48%)
• Phone (24%)
• TV (13%)
• Wi-fi (8%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, and Nepean.

City	Problem Type	Report Time
Gatineau	Internet	19 hours ago
Ottawa	Wi-fi	16 days ago
Ottawa	TV	16 days ago
Ottawa	Internet	16 days ago
Ottawa	TV	16 days ago
Ottawa	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Laís Maurílio (@lmlais) reported 1 minute ago from Gatineau, Quebec

  Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

• 
  Mat Beausoleil (@matbeausoleil) reported 9 minutes ago from Gatineau, Quebec

  @Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

• 
  Ruud van den Hurk (@rvandenhurk) reported 11 minutes ago from Ottawa, Ontario

  @Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

• 
  𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁 (@UE_Loyalist) reported 17 minutes ago from Ottawa, Ontario

  I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

• 
  Eric Goodwin (@auxonic) reported 19 minutes ago from Ottawa, Ontario

  @kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

• 
  Mat Beausoleil (@matbeausoleil) reported 19 minutes ago from Gatineau, Quebec

  @care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

• 
  Jeremy (@jeremyincanada) reported 26 minutes ago from Ottawa, Ontario

  @Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

• 
  Dan Auns (@danauns27) reported 28 minutes ago from Ottawa, Ontario

  @Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

• 
  Glenn Nugent (@gnugent9) reported 29 minutes ago from Ottawa, Ontario

  @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

• 
  Glenn Nugent (@gnugent9) reported 29 minutes ago from Ottawa, Ontario

  @Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

• 
  🇨🇦Peter Hallinan🇨🇦 (@PeterHallinan1) reported 34 minutes ago from Ottawa, Ontario

  @Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

• 
  Ryan Sigouin (@Bacontep) reported 37 minutes ago from Ottawa, Ontario

  @Bell_Support is there an ETA on return of FIBE service in Ottawa?

• 
  Hans Vivian-Wenzel (@Hansinator) reported 40 minutes ago from Ottawa, Ontario

  Never liked @Bell

• 
  S.J (@Srivastav_06) reported 41 minutes ago from Ottawa, Ontario

  @Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

• 
  kristina victoria (@krismaheral) reported 41 minutes ago from Ottawa, Ontario

  You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

• 
  J.C. Beecroft (@jcbeecroft) reported 45 minutes ago from Ottawa, Ontario

  @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

• 
  Russel Molot (@rmolot) reported 46 minutes ago from Ottawa, Ontario

  @ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

• 
  Heather M. (@hmitchiepoo) reported 46 minutes ago from Ottawa, Ontario

  @Bell_Support is the system down again ? I have no internet in Barrhaven

• 
  Dominic Bouchard (@gunnerdom78) reported 52 minutes ago from Ottawa, Ontario

  @Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

• 
  Bradley Marc Bulger (@RainbowBlazie) reported 60 minutes ago from Ottawa, Ontario

  @Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JAmshed IQbal (@Jamshediqbalji) reported 3 minutes ago

  @Bell_Support any issues with Bell fiber internet in M9R area? I've been discontinued for the past 1 hour

• 
  Jamesy Boy (@JamieLeeMac) reported 4 minutes ago

  Any time I make a big mistake in life, I remember the time @Bell changed @105TheFox to Bounce Radio and think "at least it wasn't as bad as that".

• 
  Emmi (@Andora81) reported 6 minutes ago

  Though why am I surprised? @Google has literally the second-worst customer service I've ever seen, second only to the actively abusive @Bell.

• 
  Ronald Haantjes (@Ronald_Haantjes) reported 9 minutes ago

  @Bell_Support After spending 4 hours on the phone with a number of different reps, where the first one was actually selling me a service that doesn't even work, my problem has still not been resolved. Today I received a follow up call from another impatient rep, who hung up on me. We are done

• 
  Esi (@U_NICEE) reported 10 minutes ago

  @Bell i've had your satellite dish on my roof for many years now without ever having your servicr. i just contacted your customer support team and theyre telling me to remove it myself or pay for a service to remove it. can i get better assistance?

• 
  Jessica Lopatka (@JessicaLopatka) reported 10 minutes ago

  The award for worst customer service goes to @Bell! Charged for someone else's bills, refusal to close the unauthorized account in my name, sent to collections after being told that the issue was cleared and not a single person knows how to reach the legal department. #DoBetter

• 
  Jacquie (@momlifewketones) reported 14 minutes ago

  Omg after another round of poor service with @Bell I can’t wait until @elonmusk gets my equipment sent so we can get internet that works!! My kids are trying to do school & wifi is garbage so it means more stress!!! @StarlinkPage I hope it’s not long to wait.

• 
  Marco Joshua Braam (@MarcoJBraam) reported 17 minutes ago

  @Bell_Support There is no outage. Everything was fine UNTIL a tech fiddled with it.

• 
  Abhi Triv (@triv_a) reported 18 minutes ago

  @Bell worst service, see how many complaints are logged against Bell before going for their service. Bell leads amongst all service providers.

• 
  Warrior Of Truth (@DPocroianu) reported 19 minutes ago

  In all the time I worked @Bell I never seen a single gay person ever I wonder why that was probably because leaders @Bell are homophobes #IDAHOBIT2021