Bell Canada Outage in Ottawa, Ontario

@Bell_Support need help

@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.

@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

@Bell_Support @bell network is down in Ottawa area. No data service.

I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

@Bell_Support #internet service down #Ottawa south.

@Bell service down #ottawa #south

If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

Any help @Bell_Support ?

@QuirkyGirl69 ABB: Anyone But Bell. Worst company EVER to deal with. @Bell_Support

@Bell_Support My entire Bell connection is down on Waverley Road in The Beaches in Toronto. Is there a service outage in this area?

@Bell Canada. It's a bit inconvenient to have to call the Loyalty Team number to cancel my account after asking for cancel on the chat. That should be a simpler/faster process.. :(

It’s not raining, the sun is peekin’ out here in Iqaluit, and yet the cell and internet services are not working properly. (Time of this attempted tweet 9:15 am) @northwestel @Bell @Bell_Support

It’s not raining, the sun is peekin’ out here in Iqaluit, and yet the cell and internet services are not working properly. @northwestel @Bell @Bell

@Bell_Support the MyBell app hasn’t been tracking my internet usage for about 1 week. I contacted support and was told Bell is working on the issue. Why taking so long to correct this issue?

And why is it at 8:30 in the morning it takes 20 minutes on hold probably longer if I had stayed on to talk to somebody in your customer service department? @bell

Then when I tried to call and complain I was put on hold 20 minutes when it said the wait time was 1 minute. Is this customer service in 2020!!! @bell I not even your customer nor will I ever be in the future especially if this is the behaviour that you guys exhibit as a company.

@Bell Why is it that when your technicians "fix" the wiring in my home, they only make an even bigger mess of it, and they take out my VoIP line, causing me to spend 5+ hours properly fixing what your technician mangled badly? I should start sending you bills for this crap!