Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1Z, K1G, K2A, K1T, K1A, K2H, K1B and K1H.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Ottawa, Ontario 02/18/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (19%)

    Phone (19%)

  3. TV (17%)

    TV (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail

Community Discussion

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Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • vanessa_amato Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.

  • Ottawa_man Paul (@Ottawa_man) reported from Ottawa, Ontario

    @Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days

  • moorman_neph danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

  • i_am_ryan Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario

    It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

  • StephenJMac Stephen J. MacDonald (@StephenJMac) reported from Ottawa, Ontario

    Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh

  • MitchellLeitman Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario

    @Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks

  • melwitter Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell_Support #internet service down #Ottawa south.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.

  • mhbvickers Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.

  • Ottawa_man Paul (@Ottawa_man) reported from Ottawa, Ontario

    @Bell_Support I did and got no answers. I am I the military and posted and they are saying they can't help with a termination fee . When I don't have a choice to move

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.

  • vanessa_amato Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

  • JoAnneSinclair1 Jo-Anne (@JoAnneSinclair1) reported from Ottawa, Ontario

    @Bell_Support is internet down in Ottawa

  • mhbvickers Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).

  • HerouxMarc Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario

    @StephenBlais @Bell Still dealing with hole from last year that I have to fix

  • melwitter Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell service down #ottawa #south

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Ty_Lacroix11 TL11 (@Ty_Lacroix11) reported

    Merry Christmas to everyone except @Bell, who charged me $100 for less than 60 seconds of data usage in the USA while I was in an emergency situation. My contract is up this month and I will not be going back to Bell. 🖕Corporate Greed🖕

  • beatlefan46 Rosemary MacMillan 🇨🇦 (@beatlefan46) reported

    @Bell_Support @Bell My sister in St Catharines has been without Bell internet since December 23. Called support today - December 25 - told her should be up by 2 pm. It is still not up? What is the issue????

  • Toywheels Helen Callon (@Toywheels) reported

    @Bell_Support @Bell We are in Mississauga and have now been without wifi and tv with Bell since 4:41 am yesterday. Before the bad weather hit!!! Was reassured several times that it would be back by a certain time and did not happen! New reason given for outage after each reassurance. I am done!

  • Laurengrimason1 Laurengrimason (@Laurengrimason1) reported

    @Bell_Support Yeah still showing resolution by December 24th 6.40 a.m. so you guys might want to update that...

  • LumpSTM Crowley (@LumpSTM) reported

    @Bell_Support 3 days with no progress on fixing the issue. What a joke.

  • randysg RG (@randysg) reported

    @Bell_Support my internet is down since 9:30 last night. (My area is not affected by the storm) The support tech won’t dispatch a technician and wants to ship me the modem and I have to install it myself. So I’ll be 4-5 days out of service? 🤔

  • PEPE4ff Pat Riley (@PEPE4ff) reported

    @Bell_Support Nothing to look into- I’ve used the virtual repair tool more times then I can count - I’ve been in chats with one of your service reps.. “it was an authentication issue” so they say and then back to losing internet and having to use my data … I’m just going to cogeco now

  • Laurengrimason1 Laurengrimason (@Laurengrimason1) reported

    @Bell_Support We've been without service since Friday night here in St. Catharines - when is this going to be resolved?

  • gdsimpson8 GD Simpson (@gdsimpson8) reported

    @Toywheels @Bell_Support @Bell Exactly! We were down 3 days end of September given 4 different times it would be back & wasn’t even close to being correct. Also told we’d be given 3 day credit on our bill…….absolutely zilch! #pathetic

  • chiicken62 Liisa 🇨🇦 (@chiicken62) reported

    Snowed in. Roads closed. No turkey tonight. I’m happy because everyone I love is safe and warm…But why does the Bell network have to go down again???? @Bell_Support