Bell Canada Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1G, K1V, K1J, K1Z, K2A, K1T and K1A.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (21%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
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 Ottawa |
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| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
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| Gatineau |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ryan Sigouin
(@Bacontep) reported
from
Ottawa, Ontario
@Bell_Support is there an ETA on return of FIBE service in Ottawa?
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.
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Ruud van den Hurk
(@rvandenhurk) reported
from
Ottawa, Ontario
@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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Shawn Bethke
(@bethke) reported
from
Gatineau, Québec
Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell
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Laís Maurílio
(@lmlais) reported
from
Gatineau, Québec
Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Mat Beausoleil
(@matbeausoleil) reported
from
Gatineau, Québec
@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!
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Bradley Marc Bulger
(@RainbowBlazie) reported
from
Ottawa, Ontario
@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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🇨🇦Peter Hallinan🇨🇦
(@PeterHallinan1) reported
from
Ottawa, Ontario
@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”
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Dan Auns
(@danauns27) reported
from
Ottawa, Ontario
@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍
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S.J
(@Srivastav_06) reported
from
Ottawa, Ontario
@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Russel Molot
(@rmolot) reported
from
Ottawa, Ontario
@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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Hans Vivian-Wenzel
(@Hansinator) reported
from
Ottawa, Ontario
Never liked @Bell
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Heather M.
(@hmitchiepoo) reported
from
Ottawa, Ontario
@Bell_Support is the system down again ? I have no internet in Barrhaven
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kristina victoria
(@krismaheral) reported
from
Ottawa, Ontario
You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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4Miss
(@c5_sjc) reported
@Bell you’ve now disconnected me twice! Another agent in Philippines couldn’t hear me. Now I’ve been on hold for 25 minutes! You’ve twice sent me modems that don’t work and Bell admits it. Purolator gets 2 back a day at my location only! I want compensation! Horrible service!
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HeyyItsNick
(@itsnotnicktrust) reported
You're brave @Bell... sending me an advertisement for a service I cancelled that costs the same as the service I have now and is 1000Mbps. How about you actually get Fiber internet to where I live so I can get 3Gbps!
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Raymond Hyland
(@RayRayTwitty) reported
@twitandrewking @Bell Dude you should have called me on that bad boy !!!
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Chris Mackie
(@ChrismacMackie) reported
Whats wrong with @Bell? Its internet system appears very fragile. I have not had reliable service for over two weeks. @Bell missed two afternoon appointments this week without notice. Pathetic. Five hours wasted each occasion My next phone call will be to @Rogerst
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Lyanna
(@Alamgir70966355) reported
@RobRichRdson @Bell It’s unfortunate to hear about your experience, Richie. It’s important for customer service teams to stay professional at all times. Did the company end up resolving your issue after this interaction?
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Apurva chavda
(@Apurva_cosmic) reported
@Bell By ‘slow internet speeds,’ I mean my connection consistently drops below the plan’s advertised speeds, making streaming, video calls, and basic browsing very difficult. This has been ongoing for months.
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doug jones
(@dougjonesnl) reported
Well @bell it was good for a few days. 29 disconnects in the last 4 hours....and no resetting the modem, my network card, or my computer will not work.
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André Laframboise
(@hotgaynerd1) reported
Hey @Rogers , that’s twice today I’ve called for customer service and twice I’ve been hung up on because you’re “extremely busy”. If this is the kind of support I can expect, you’ll lose a customer of over 30 years and I’ll sign up with @Bell @cbcmarketplace
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LilShizämmÿ
(@LilShizammy) reported
@twitandrewking @Bell wow never seen keyboard model
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Kylie
(@kylie_leblanc1) reported
@Bell @BellMediaPR horrible experience today. I am the super of a building had a bell line come down and block our driveway. No one can get in or out. It just fell for no reason. I have 5 tenants with kids, etc who cannot get in, bells answer, I’ll send someone in 48 hours!