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Bell Canada outages and service status in Ottawa, Ontario

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Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet and E-mail.
  • 60% Internet (60%)
  • 40% E-mail (40%)

The latest reports from users having issues in Ottawa come from postal codes K1V , K1G and K2C .

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa E-mail 13 days ago
Ottawa E-mail 15 days ago
Ottawa Internet 18 days ago
Ottawa Internet 18 days ago
Gatineau Internet 22 days ago
Ottawa Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • matbeausoleil
    Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec

    @Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • CarlosAGodoyL
    CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario

    I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

  • Srivastav_06
    S.J (@Srivastav_06) reported from Ottawa, Ontario

    @Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

  • MMWCD
    Jamie LeBlanc (@MMWCD) reported from Ottawa, Ontario

    @Bell is service down in #ottawa #centertown

  • mhbvickers
    Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.

  • SensOfficeRalph
    SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • rmolot
    Russel Molot (@rmolot) reported from Ottawa, Ontario

    @ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

  • Arezesreis
    John L Reis (@Arezesreis) reported from Ottawa, Ontario

    @Bell omg this is terrible service

  • krismaheral
    kristina victoria (@krismaheral) reported from Ottawa, Ontario

    You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

  • StephenJMac
    Stephen J. MacDonald (@StephenJMac) reported from Ottawa, Ontario

    Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.

  • lmlais
    Laís Maurílio (@lmlais) reported from Gatineau, Quebec

    Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

  • srslycanadian
    BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario

    @Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

  • chrishofley
    Chris Hofley (@chrishofley) reported from Ottawa, Ontario

    @orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    @Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

  • claude_bourque
    Claude Bourque (@claude_bourque) reported from Ottawa, Ontario

    @Bell_Support your service sucks!

  • MitchellLeitman
    Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario

    @Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • jeremyincanada
    Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterTu67128266
    Peter Turner (@PeterTu67128266) reported

    @ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore

  • vaidabhishek
    Vaid, Abhishek (@vaidabhishek) reported

    @nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.

  • TheHumbleLion_
    Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported

    I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    @Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow

  • TammyBu65502331
    Tammy Lynn (@TammyBu65502331) reported

    @dhockey13 Bell pay $230 for tv internet and house line. Tried explaining to them we **** even have a phone plugged in but they told me if I take it out of unpackaged it will cost more . @Bell sucks

  • ManmohanChahal1
    Manmohan Chahal (@ManmohanChahal1) reported

    @Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved

  • BlueJaysBabyGrl
    My Baseball Romance (@BlueJaysBabyGrl) reported

    @ryangerritsen @Bell Is VMedia available where you are? They're way cheaper than the big two even though they supply either Bell or Rogers internet. For tv service try alibox. $14/M if you pay for the full year up front.

  • TraceysLuvofArt
    Tracey Padmore (@TraceysLuvofArt) reported

    @Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • bta1976
    bta (@bta1976) reported

    @Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.