Bell Canada Outage in Ottawa, Ontario

@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.

@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?

2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer

Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

Never liked @Bell

I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

@Bell_Support is there an ETA on return of FIBE service in Ottawa?

@ProjectDroc @NotURSycophant @Bell I never expected to be here 12 yrs later relearning life skills. Never expected I would be fighting a billion dollar corporation that sell themselves as #mentalhealth leaders while they continued fighting one woman on sick leave & destroy my health & my entire future w no remorse

@Bell_Support hey Bell, for a week I've been trying to get my office upgraded. Between online, corporate customer service, and five separate stores I've received the worst customer service I've ever experienced. 1/2

The fact that @TELUS and @bell continued to buy $700 million worth of compromised 5G network hardware from Chinese military company Huawei should tell you how little they care about your security, or good business practice. Pay for your own mistakes! #Bell #Telus #Huawei

The fact that @TELUS and @bell continued to buy $700 million worth of compromised 5G network hardware from state company Huawei should tell you how little they care about your security, or good business practice. Pay for your own mistakes! #Bell #Telus #Huawei

My @Rogers internet bill just went up $35... that's no way to keep a customer returning. Maybe I should check out @Bell and see if they know how to treat loyal customers

@Bell I just had to hang up on one of your representatives because he’s incompetent. Get some bright people please

@MsAlexiiss @TorontoUltra @Bell Oh wait its a sunday ok im. Down

Spoke too soon @Bell and @rogers are both ****!

@Bell_Support Once again - momentary power outage and Bell WiFi pods are 'optimizing' which translates to poor coverage for the next 24+ hours. Why can't they just remember and return to the last know optimal configuration? seems logical to me

@ItsDeanBlundell @Bell Go to your settings. Scroll down to “phone”. Select “silence unknown callers”. Goes straight to the machine without a ring.