Bell Canada Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, phone and tv.
The latest reports from users having issues in Ottawa come from postal codes K1R, K2E, K1H, K1V, K2B, K1X, K1T and K1K.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Bell Canada
Bell Canada is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (57%)
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Phone (13%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Nepean, Orléans, Gatineau, Kanata, Stittsville and Chelsea.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Nepean |
||
| Ottawa |
Internet | |
| Ottawa |
||
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ralph C. Field
(@RalphCField1) reported
from
Ottawa, Ontario
@Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....
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James Mercer
(@SirJames1960) reported
from
Ottawa, Ontario
@Bell what is up with service in ontario
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Barbara Putnam 🇨🇦
(@barbputnam) reported
from
Ottawa, Ontario
@Bell_Support Digging in #barrhaven any chance that’s the reason we don’t have wifi service?
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SensOfficeRalph
(@SensOfficeRalph) reported
from
Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Leah Williams
(@Diaspora3LvW) reported
from
Ottawa, Ontario
First week back at working full time during the day and @Bell @Bell_Support gives me an internet outage. UGH!!!!
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James Mercer
(@SirJames1960) reported
from
Ottawa, Ontario
@Bell The least your company could do is post something about the outage across Ontario
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Any chance you have a widespread outage in Ottawa?
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CADs Academy
(@CADsAcademy) reported
from
Ottawa, Ontario
@TheRealDreez @Bell_Support Everything is down
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Evan Ramos
(@evan_ramos) reported
from
Ottawa, Ontario
@Bell_Support internet is down here in Ottawa :/ when calling support it drops me every time
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Ralph C. Field
(@RalphCField1) reported
from
Ottawa, Ontario
@Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working
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gowd2
(@gowd2) reported
from
Ottawa, Ontario
@Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .
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Jennifer Rothwell
(@walk_softly) reported
from
Ottawa, Ontario
@thatcapdj @Bell_Support @MFWCollins I just get a busy signal.
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Fred Randell
(@menewfie) reported
from
Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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Adnan Shahid
(@ashahid7) reported
from
Ottawa, Ontario
@Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown
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Jamie LeBlanc
(@MMWCD) reported
from
Ottawa, Ontario
@Bell is service down in #ottawa #centertown
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Henry Lee
(@HenryLe65470565) reported
from
Ottawa, Ontario
@thejonlewis @Bell_Support I’m having the same issue here since noon
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Dominic Bouchard
(@gunnerdom78) reported
from
Ottawa, Ontario
@KelC_Schmitz @Bell_Support I did several times. Still not working.
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Sonia
(@Yorkshire_lassi) reported
from
Ottawa, Ontario
@Bell_Support need help
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Kelly Deering
(@_fullofgrace) reported
from
Ottawa, Ontario
@Bell_Support error 2000, is Bell down?
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Souad🐢 ~Ordinary~
(@trueintegrity87) reported
@Bell_Support I need some help.Currently my internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me.The troubleshooting has been unsuccessful. All I want is a technician to be sent pls asap!
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Nida Shams
(@NidaShams) reported
@RogersHelps I've been with you since 2005, & I'm leaving now. Spent 10+ hours trying to get help but calls keep dropping while waiting to be connected or while talking to reps after waiting for hours. No call back, even though you have my # (@Bell/@TELUS both called back).
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Alex
(@prophetorium) reported
@Bell Hey Alexa, how is it possible that a company as garbage as bell, somehow manages to get even worse year after year? Departments can’t communicate with each other you say? Third party technicians and overseas support? Sales people lying with no penalty? Crumbling infrastructure?
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Maya Principle
(@maya_principle) reported
@CyaraBird Gotta love the monopoly that @Bell_Support and @Rogers have in this country! Charge an arm and a leg and we still cant get good service anywhere in this country
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Andrei
(@WarAnakin) reported
@Bell_Support That was the point of the tweet, for the info to be public. There is nothing to DM, you already have the info. Please address the issue and I will remove the posts. Happy Holidays.
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Andrei
(@WarAnakin) reported
@Bell Thank you for neglecting my parents and the service they pay for. Thank you for sending us a faulty modem that freezes everytime we add a wifi device or just freezes because it feels like it. We pay for your highest available plan and we dealt with this since the 1st months
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Doug Scott
(@can_doug) reported
@Bell technicians failed to show up 2 days in a row and no call to say they were not coming. Sat around for a total of 8 + hrs, spoke to at least 8 reps and no sympathy. Impossible to speak to a manager, floor sup said “I am your last stop”. Absolutely horrible service.
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sapp_91
(@sapp_91) reported
@Bell_Support trying to purchase apple airpods from your website and keep getting an error after inputting payment information. Is your website experiencing problems?
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Andrei
(@WarAnakin) reported
@Bell_Support If you really cared about customer satisfaction, you could throw in a no additional cost smartphone for my mom. We've been loyal customers since 2004 yet not once a rep bothered with the type of phones we might be using. Yet you pride on customer satisfaction.
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sarah !!
(@fundyonfilm) reported
@oceanwavebIues @Bell fix it.