Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2A, K2B, K1K, K1V, K1G, K1Z, K2C and K1T.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Ottawa, Ontario 01/23/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean and Kanata.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa Phone
CanadaOttawa TV
CanadaOttawa Total Blackout
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MMWCD Jamie LeBlanc (@MMWCD) reported from Ottawa, Ontario

    @Bell is service down in #ottawa #centertown

  • RalphCField1 Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....

  • rvandenhurk Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario

    @Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

  • gnugent9 Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

  • gunnerdom78 Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @KelC_Schmitz @Bell_Support I did several times. Still not working.

  • danauns27 Dan Auns (@danauns27) reported from Ottawa, Ontario

    @Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

  • RalphCField1 Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

  • gowd2 gowd2 (@gowd2) reported from Ottawa, Ontario

    @Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .

  • Bacontep Ryan Sigouin (@Bacontep) reported from Ottawa, Ontario

    @Bell_Support is there an ETA on return of FIBE service in Ottawa?

  • matbeausoleil Mat Beausoleil (@matbeausoleil) reported from Gatineau, Québec

    @care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

  • jeremyincanada Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

  • gunnerdom78 Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

  • hmitchiepoo Heather M. (@hmitchiepoo) reported from Ottawa, Ontario

    @Bell_Support is the system down again ? I have no internet in Barrhaven

  • rmolot Russel Molot (@rmolot) reported from Ottawa, Ontario

    @ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

  • krismaheral kristina victoria (@krismaheral) reported from Ottawa, Ontario

    You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

  • matbeausoleil Mat Beausoleil (@matbeausoleil) reported from Gatineau, Québec

    @Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

  • SirJames1960 James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell what is up with service in ontario

  • SirJames1960 James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell The least your company could do is post something about the outage across Ontario

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

  • gnugent9 Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • CeMeMarin Ce Is Me (@CeMeMarin) reported

    @Bell worst service. Put three people onto a plan. Sent me a brand new phone that glitches. Sent back June 30th and no one can tell me when I’m getting a phone I’m already paying for.

  • datsrichie Datsrichie (@datsrichie) reported

    @Bell and @Virgin needs to be investigated for malicious intent towards each. Absolutely unacceptable levels of service. Very dissatisfied. Switched from one to the other and nothing but headache with me speaking to representatives for more than 24 hours. Same representatives

  • TurksDad_ Pat Armitage (@TurksDad_) reported

    @MattBarnaby3636 @Bell @Bell_Support You should try their cell service in Cumberland. Its peaceful when the phone never rings

  • sigzagzoo Michael B. Smith (@sigzagzoo) reported

    @Bell_Support Tell you what, guess since your a federal regulated company my parents are going to call there MP - fix 1 (705) 476-3782 today

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @Bell_Support I have been trying to get you to resolve an issue with my father’s cell phone account since June 29. When are you finally going to resolve it? It is unconscionable that he cannot access his monthly statements. Nothing like taking advantage of seniors.

  • _valeriei Dr. Valerie Irvine (she/her) (@_valeriei) reported

    Still waiting weeks to get help with phone lines, so I just sent a LinkedIn DM to Director, Strategic Programs & Transformation at Bell Canada. Hope she can help @Bell transform a broken and siloed customer support system. @Bell_Support

  • _valeriei Dr. Valerie Irvine (she/her) (@_valeriei) reported

    @March4Wildlife @Bell @Bell_Support The thing is...they should have an INTERNAL mechanism for when people get stuck between silos or the customer issue is unresolved. Their front line just passes me to different units like a hot potato. No continuity of record b/w silos. Everyone says no mgr. Till today but waiting

  • ImActuallySEAN Parky (@ImActuallySEAN) reported

    Changed my services from @SaskTel to @Bell roughly 6 months ago, couldn’t regret it more. Love having full bars of LTE service only to constantly be listening a “scratched CD” #bell #sasktel

  • realgeofflyons Geoff Lyons (@realgeofflyons) reported

    @Bell_Support drove 3 hours to wait around marina for 8 hours to have your high speed tech dump job at last minute. New order, new revenue, increased existing subscriber spend. Take a guess whose service will be installed instead?

  • Tity911883095 Tity (@Tity911883095) reported

    @Bell I am being mistreated by bell agents and manager. They provided me wrong information multiple of times and they were rude and hateful towards me. Because of their mistake, I lost my paycheque and spend more money on cellphone and couldn’t take care my family at hospital.