Bell Canada outages and service status in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Bell Canada generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Sep 6, 11:42 AM EDT.
- Internet (44%)
- Phone (22%)
- E-mail (11%)
- Total Blackout (11%)
- Wi-fi (11%)
The latest reports from users having issues in Ottawa come from postal codes K1S , K1N , K1E , K1G , K1J and K2C .
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 6: Problems at Bell Canada
Bell Canada is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Phone | 2 hours ago |
|
Ottawa
|
Total Blackout | 2 days ago |
|
Ottawa
|
Internet | 2 days ago |
|
Nepean
|
2 days ago | |
|
Ottawa
|
Internet | 3 days ago |
|
Bells Corners
|
Phone | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Deanna White ~ Brand Marketer (@DeannaWhiteCA) reported from Ottawa, Ontario@AlexBond2022 @Clyde_1957 @Bell_Support Thanks too bad. Well you know for next time.
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Evan Ramos (@evan_ramos) reported from Ottawa, Ontario@Bell_Support internet is down here in Ottawa :/ when calling support it drops me every time
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Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario@Bell Hi after 40min in the phone on the phone no help at all! but you will be raising my rate without my consent $3 & $5 more per month! You also double charged me $8 per day for being in the USA and $12 for being in Mexico for the exact same day!
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danielle moorman (@moorman_neph) reported from Ottawa, OntarioAmazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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CoffeyGrinds (@GrindsCoffey) reported from Ottawa, OntarioWow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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Clint Ford Phatcabb 🔴⚫ (@phatcabb) reported from Ottawa, OntarioIf only all these @CanRevAgency refund text messages were real , I'd be 1 rich dude.. Hey @Bell quit selling our damn information to these ******** 😡😡😡 Thanks , a guy who pays your wages !!!
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Jasmine E. Paton (@JaszyPaton) reported from Ottawa, OntarioOur @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡
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Laís Maurílio (@lmlais) reported from Gatineau, QuebecHey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Leah Williams (@Diaspora3LvW) reported from Ottawa, OntarioFirst week back at working full time during the day and @Bell @Bell_Support gives me an internet outage. UGH!!!!
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Francois (@FC52308) reported from Ottawa, Ontario@Bell_Support @bell network is down in Ottawa area. No data service.
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Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)
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S.J (@Srivastav_06) reported from Ottawa, Ontario@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Crystal Night (@Crys_night) reported from Ottawa, Ontario@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.
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Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario@Bell also thanks for charging me for my internet during the black out in Ottawa Sept 2018! And being rude to me on the phone when I asked to be credit for the days without service! I’m so glad I’m a 20 year customer! Oh and let’s not forget the round the minuet charge ups!
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.
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Perry Sabourin (@PerrySabourin) reported from Ottawa, OntarioWhy isn't @VirginCanada communicating with the public in #Ottawa about their internet outage? Not a word from them!!! #OttawaOutage #Ottawastorm @Bell
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Bell (@Bell) reported@Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.
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Mags (@Mags00021130) reported@Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?
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Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported@Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”
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AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
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Joey Mack (@Jmackwins) reportedDear @Bell let’s talk. I signed up for security. Then you sold it to @apialarm I overpaid my bill - my bad - then the system stopped working. Now they won’t confirm cancellation or give my money back. I would have never signed up with an outfit like this so kind of on you?
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Karebear🇨🇦🇨🇦🇨🇦🇨🇦 (@Karebear1340) reported@Reil76 @Bell Had issues at the cottage with the receiver. Called support 4 times!! Finally asked to have someone go out. Tech said there was no reason they couldn't resolve it. Also let us know that all support is done from the Philippines & they're #1 goal is to get you off the line ASAP.
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Leslie Ball 🐶 (@LeslieBall29) reported@Bell_Support Twice. We reboot 5 times or so a week to keep things running smoothly (ridiculous). This service is causing us major issues.
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Cassidy Vermeeren (@CassidyV6) reportedHey Bell! Curious, does your fraud department actually exist? Have contacted and created multiple claims and haven't heard or seen anything come from Bell. So much for customer support. Explains why people end up with people hacking their accounts and stealing. @Bell_Support
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WeScOtT17 (@WeScOtT17) reported@cdn_karma @Bell Customer service centre's or shopping for corporate tax rates.
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306 Shane (@NoSacredBeliefs) reported@Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.