Bell Canada outages and service status in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Sep 16, 6:10 PM EDT.
- Internet (40%)
- E-mail (20%)
- Phone (20%)
- Total Blackout (10%)
- TV (10%)
The latest reports from users having issues in Ottawa come from postal codes K1V , K1Y , K1N , K1E , K1S , K1G and K1J .
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 20: Problems at Bell Canada
Bell Canada is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
4 days ago | |
|
Ottawa
|
Internet | 4 days ago |
|
Ottawa
|
TV | 12 days ago |
|
Ottawa
|
Phone | 14 days ago |
|
Ottawa
|
Total Blackout | 16 days ago |
|
Ottawa
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Miranda Gray (@mirgray) reported from Ottawa, Ontario@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Chris Hofley (@chrishofley) reported from Ottawa, Ontario@orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.
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Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.
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Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario@StephenBlais @Bell Still dealing with hole from last year that I have to fix
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Leah Williams (@Diaspora3LvW) reported from Ottawa, OntarioFirst week back at working full time during the day and @Bell @Bell_Support gives me an internet outage. UGH!!!!
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gowd2 (@gowd2) reported from Ottawa, Ontario@Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .
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Ryan Matthews (@i_am_ryan) reported from Ottawa, OntarioIt’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Clint Ford Phatcabb 🔴⚫ (@phatcabb) reported from Ottawa, OntarioIf only all these @CanRevAgency refund text messages were real , I'd be 1 rich dude.. Hey @Bell quit selling our damn information to these ******** 😡😡😡 Thanks , a guy who pays your wages !!!
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Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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KK👨🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, OntarioHad trouble leaving the other direction today because the extra traffic cones they were supposed to keep on the road were put onto the sidewalk my wheelchair could not get past I pushed them onto the road and I put in another complaint to @ottawacity @Bell #NEISvoid
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S.J (@Srivastav_06) reported from Ottawa, Ontario@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!
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CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, OntarioI know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Dan Auns (@danauns27) reported from Ottawa, OntarioUgh. @Bell_Support can't watch the game because your service SUCKS.
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Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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Wanda Quinn (@Wanda_Quinn) reported from Gatineau, Quebec@Bell_Support Is there an outage in Gatineau?
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Heather M. (@hmitchiepoo) reported from Ottawa, Ontario@Bell_Support is the system down again ? I have no internet in Barrhaven
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Cristina Gallo (@galloconsultant) reported@Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?
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Bell (@Bell) reported@RTLVCoach We're sorry to know about the ongoing issues with your service. Please follow @bell_support and send us a DM so we could get your account details.
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Bobby (@Zubes22) reported@Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!
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dang (@nosoupfoyou) reported@Bell Oh, I called your customer serv. a few times, & the rep said he agreed the cell signal is weak in DT & my 🏠 area (Rossland and Audley in Ajax). He said that engineers are wrking 2 improve the signal, but he doesn’t knw when it will get better. It may take years. @cbcmarketplace
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420420 (@four421twenty) reported@DemorestKe48215 @Reil76 @Bell 90% of the time its the modem going bad, usually they only last 2-3 years. Threaten to move to another company unless they replace that modem and discount your service.
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Terry (@TerryVoice22) reported@Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!
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Skip 🍁🇨🇦🐾🌼🌴 (@Skip70969016) reported@Reil76 @Bell Oh no, i just left Rogers a couple days ago for Bell. My tv hasnt worked for a month and my internet is on and off all day. Damn did i just leave one crappy provider for another? 🙁
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Jimmy Davis (@JimmyDavis28) reported@Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.
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MaryAnn Williams (@MaryAnnW228) reported@Reil76 @Bell I left bell a long time ago for the same reasons. I switched over to Roger’s, even tho I hate them too, I’ve had zero issues for years now.
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Darling Terrace Publishing (@DarlingTerrace) reported@bell Can't work from home because I haven't had internet for 3 days. Bell says they don't have a crew that can run an internet cable from a pole across the street to my home. They also can't give me a date when they can fix this. I want a discount on my internet bill.