Bell Canada Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1N, K1J, K1V, K2P, K1S, K2H, K1B and K2C.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet
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Phone
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TV
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Wi-fi
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Total Blackout
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E-mail
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Greely, Nepean, Orléans, Gatineau, Kanata, Stittsville, Barrhaven and Manotick Station.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:-
Paul (@Ottawa_man) reported from Ottawa, Ontario
@Bell_Support I did and got no answers. I am I the military and posted and they are saying they can't help with a termination fee . When I don't have a choice to move
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Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario
@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
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Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario
@StephenBlais @Bell Still dealing with hole from last year that I have to fix
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Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario
It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Jo-Anne (@JoAnneSinclair1) reported from Ottawa, Ontario
@Bell_Support is internet down in Ottawa
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Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.
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M. Casalino (@mmrcasalino) reported from Ottawa, Ontario
@Bell_Support You have done nothing to help us. Answer my DMs or call my roommate. This is extremely frustrating.
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Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Sarah Lamoureux (@syanchyk) reported from Ottawa, Ontario
@Bell_Support still waiting for you to fix my lawn
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Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario
@MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.
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Joshua (@Joshuak88) reported from Ottawa, Ontario
@CraveCanada @Bell uh, guys, it's not live... Send help.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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Paul (@Ottawa_man) reported from Ottawa, Ontario
@Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days
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Stephen J. MacDonald (@StephenJMac) reported from Ottawa, Ontario
Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
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Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario
@Bell also thanks for charging me for my internet during the black out in Ottawa Sept 2018! And being rude to me on the phone when I asked to be credit for the days without service! I’m so glad I’m a 20 year customer! Oh and let’s not forget the round the minuet charge ups!
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:-
Gordon Gallant (@gordiegallant) reported
@gillesallainGD @Bell @DeniseC41643393 try exploranet, their service people are independant.
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Rebekkah Wilkin (@rebekkahmay) reported
@Rogers . I spent 45 mins with retentions yesterday, was about to close a deal then they hung up on me. Nobody called back. I called again, the new retentions agent just mansplained why I couldn't have the deal I was about to close with the first agent. Today I woke up an @Bell customer.
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Franklin Fan Club President (@maki_p) reported
@S2catz @Bell_Support @RogersHelps They are all terrible 😟
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Rebekkah Wilkin (@rebekkahmay) reported
@Rogers . Upside, because it IS a huge hassle to quit you, @Bell offered a deal with more service I wanted for about half the price for 2 years. They were VERY understanding. I felt valued, not talked down to.
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Sumaiya (@SumaiyaAh) reported
I have been trying to sign up for one service with @Bell_Support for the last 1 hour and CSR keeps on upselling. I just want one thing. I know what I want. No, I don’t need anything else. Yes, I am sure.
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Tracy McQueen (@TracyMcQueen) reported
@Bell_Support Today is the 3rd attempt by Bell to get internet in my apartment. And another screwup! Fibre, no copper, no show, now fiber, oops copper! Help! 12 hours wasted with no resolution!
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CosmicBeing (@CosmicBeing89) reported
@Bell_Support Please cancel the order. Posting it here again as proof that I've requested to cancel my order as I don't trust to get a good service from your support folks. Do not send any equipment [which you anyway didn't] and create more issues. Thanks!
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TheMadPear (@PearMad) reported
@Bell @Bell_Support What's the timeline for upgrading your lines in the L5N area? My Rogers is down again but I can't get rid of them since your service speeds don't go above 100Mbps in my area. Help a frustrated guy out!
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CosmicBeing (@CosmicBeing89) reported
@Bell_Support Done. Let's see if you wish to help/respond.
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John Currie (@skirtboy22) reported
Hey @Bell your customer service is atrocious! I've been paying $5 a month for a receiver I return in Jan. Multiple emails, online chats and phone calls have resulted in nothing. You're about to lose a longtime customer over $5!