Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1S, K1H, K2C, K2P, K1A, K1P, K1J and K1K.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Ottawa, Ontario 01/28/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (16%)

    Phone (16%)

  3. TV (12%)

    TV (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Nepean, Ottawa, Gloucester, Gatineau, Stittsville, Orléans, Greely and Kanata.

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City Problem Type Report Time
CanadaNepean Internet
CanadaOttawa E-mail
CanadaOttawa TV
CanadaNepean E-mail
CanadaOttawa Total Blackout
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Crys_night Crystal Night (@Crys_night) reported from Ottawa, Ontario

    @dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • jeremyincanada Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Any chance you have a widespread outage in Ottawa?

  • Yorkshire_lassi Sonia (@Yorkshire_lassi) reported from Ottawa, Ontario

    @Bell_Support need help

  • _fullofgrace Kelly Deering (@_fullofgrace) reported from Ottawa, Ontario

    @Bell_Support error 2000, is Bell down?

  • srslycanadian BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario

    @Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

  • mirgray Miranda Gray (@mirgray) reported from Ottawa, Ontario

    @AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

  • sportsrefs Dave Patterson (@sportsrefs) reported from Gatineau, Québec

    @Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

  • CarlosAGodoyL CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario

    I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

  • SensOfficeRalph SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • Diana_Bonillaxo Diana (@Diana_Bonillaxo) reported from Ottawa, Ontario

    @Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

  • menewfie Fred Randell (@menewfie) reported from Ottawa, Ontario

    @Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

  • FC52308 Francois (@FC52308) reported from Ottawa, Ontario

    @Bell_Support @bell network is down in Ottawa area. No data service.

  • moorman_neph danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    @Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

  • moorman_neph danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

  • Wanda_C_Manning Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario

    @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

  • peterlevesque Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • markhermeling Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • melwitter Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell_Support #internet service down #Ottawa south.

  • GrindsCoffey CoffeyGrinds (@GrindsCoffey) reported from Ottawa, Ontario

    Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • OhMyJewels ۞ OhᱬyJewels ᗢ - BLM (@OhMyJewels) reported

    @DanManherz @Bell They still don’t give a **** about any of us, and it’s been years. They’re fine with some people living like second-class citizens and not even having access to better options like everyone else. It’s completely unethical.

  • flanagan61 Mark Flanagan (@flanagan61) reported

    @CBC @CBCNews I hope they’ll be able to provide service to places that @Bell_Support can’t. Far flung outposts like the Piperville neighbourhood of Ottawa, where we pay triple rates for limited, intermittent service.

  • SwayMarz Sway.Marz (@SwayMarz) reported

    @Bell_Support The last 3 weeks my internet continues to cut out. My daughter missed most of her karate class on zoom and now I am unable to work as its out again. What's going on these days? I work from home and cannot get work done. #bellcanada #bellinternet

  • DijhaL dij (@DijhaL) reported

    @Bell_Support fix up plz.

  • JenMcGhee Jennifer McGhee (@JenMcGhee) reported

    @Bell_Support Any word on the internet outage at Liberty and Longworth in Bowmanville, ON?

  • Logan3P Robert Logan (@Logan3P) reported

    @Bell I’d like to understand why during a pandemic Bell representatives or a scammer representing bell are going door to door? And after spending 28minutes on the phone with customer service I could not be directed to anyone that was able to discuss this matter!

  • styleblogca NB (@styleblogca) reported

    @Bell Yesterday, our internet was upgraded to Fibe. Today, a guy came into our backyard, unplugged our internet, and left without finishing. Both my husband and I work from home, have no internet, and your team offers no resolution.

  • webpup2 duMas (@webpup2) reported

    Everything is just better with @bell get away from garbage like @rogers #fuckrogers

  • Humanitaires humanitaires (@Humanitaires) reported

    @JamesClausner @Bell Yes, I went trought that FOR WAS TOO LONG. Worst thing is that they hang up. How a communication company can't manage phone calls..... or train/supervise their employee. Ask for a supervisor, 50% they say they don't have 1, 20% i can't transfer due to covid , 20% will hung up...

  • AlainnaJJ Alainna J. Jamal (@AlainnaJJ) reported

    Wasn't going to tweet but day 3 and several hours/dropped calls later, I'm unable to get through to a @Bell representative to just cancel my internet. Bell does anyone answer phones or?