Bell Canada Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K2A, K2C, K1K, K1V, K1G, K1Z, K1T and K1L.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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TV (21%)
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Phone (16%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean, Kanata and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Mitchell Leitman
(@MitchellLeitman) reported
from
Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.
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Ryan Matthews
(@i_am_ryan) reported
from
Ottawa, Ontario
It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Jo-Anne
(@JoAnneSinclair1) reported
from
Ottawa, Ontario
@Bell_Support is internet down in Ottawa
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Stephen J. MacDonald
(@StephenJMac) reported
from
Ottawa, Ontario
Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Wifi Speed Tester
(@wifi_tester) reported
@Bell! Why is my Wi-Fi download speed 31.32mpbs and upload speed 8.99mpbs, when I'm paying for 35mpbs down and 10mbps up?
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HoopsfanAB
(@ydfished) reported
@BellMediaPR @Bell_Support what have you done to the Summit league championship game? You had it but just came back & you have a pac 12 woman’s game on? Fix it!
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Zade
(@baklavazaddy) reported
Extremely disappointed with how @Bell customer service agents treat loyal customers.
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Danny White
(@LP1391) reported
@Bell_Support would be great if there was an update. There is clearly an outage in Toronto, but you guys not saying anything.
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hockeynut
(@snowmanonfire) reported
@Bell Your internet is 10 MB that’s megabytes wtf even bother? 10 Mb while the other guys 1.5 Terabytes. How many megabytes in a terabytes you might ask? 1000000 mb = to 1 terabyte again why even bother in my area 15 years fibe is coming it never cane!
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Tony Staffieri Sucks Camel ****
(@Rogersiswashed) reported
@Bell @Bell_Support Want a new customer??? @Rogers Can't seem to their dumpster fire of a company together
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L. Meyers
(@Lew_SE_) reported
@Bell maybe my “small business account” isn’t enough for you to want to pay attention to. I mean when you tell a customer to wait until the summer with no real solution it makes me wonder how new customers get fibe or are existing customers not enough?
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Hollie Pollard
(@holliepollard_) reported
While @rogers uses third party Canadian vendors in all departments, @Bell outsources internationally with techs being Bell employees. Both companies have great profit margins but treat their vendor employees like a number.
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🇨🇦Canuck🇨🇦
(@CoalitionCanad1) reported
@Bell_Support Here’s the update. After demanding a service call which the tech was weary about they came changed the end on the cable. Problem fixed! Much faster now! For two years of complaining about the internet. 15 minute fix for a problem which gave me inferior service. It NEVER worked!
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Danny Bush
(@danbush52) reported
@Bell_Support I'm just wondering how much longer the problem with the towers is going to persist. I'm having to put airplane mode off and on at least six times a day to get proper service. I know a lot of people in Ontario are going through the same thing.