1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Bell Canada
  6. ❯
  7. Ottawa, Ontario
Bell Canada

Bell Canada outages and service status in Ottawa, Ontario

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K2C , K1V , K1R , K2H , K1S , K2B , K2P and K1H .

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, and Nepean.

CityProblem TypeReport Time
Gatineau Internet 3 days ago
Ottawa Wi-fi 17 days ago
Ottawa TV 18 days ago
Ottawa Internet 18 days ago
Ottawa TV 18 days ago
Ottawa Internet 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • menewfie
    Fred Randell (@menewfie) reported from Ottawa, Ontario

    @Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

  • melwitter
    Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell_Support #internet service down #Ottawa south.

  • Yorkshire_lassi
    Sonia (@Yorkshire_lassi) reported from Ottawa, Ontario

    @Bell_Support need help

  • srslycanadian
    BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario

    @Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

  • markhermeling
    Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • melwitter
    Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell service down #ottawa #south

  • Wanda_C_Manning
    Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario

    @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

  • Diana_Bonillaxo
    Diana (@Diana_Bonillaxo) reported from Ottawa, Ontario

    @Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

  • sportsrefs
    Dave Patterson (@sportsrefs) reported from Gatineau, Quebec

    @Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

  • mirgray
    Miranda Gray (@mirgray) reported from Ottawa, Ontario

    @AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

  • vanessa_amato
    Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

  • CarlosAGodoyL
    CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario

    I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

  • peterlevesque
    Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • FC52308
    Francois (@FC52308) reported from Ottawa, Ontario

    @Bell_Support @bell network is down in Ottawa area. No data service.

  • GrindsCoffey
    CoffeyGrinds (@GrindsCoffey) reported from Ottawa, Ontario

    Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

  • Crys_night
    Crystal Night (@Crys_night) reported from Ottawa, Ontario

    @dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    @Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

  • SensOfficeRalph
    SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • BarrhavenGuy
    Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Trottier87A
    ATrottier87 (@Trottier87A) reported

    @Bell @Bell_Support My bell rural wireless internet has been down for 2 hours now. Looking at down detector sites, looks like you are experiencing problems in the Ottawa area. Aby idea when this will get resolved...it's becoming expensive using my phone data for work...

  • RodeDanielle
    Danielle Rodé (@RodeDanielle) reported

    @Bell_Support lost internet service in Hamilton. Reset not working. Does Bell post outage information?

  • lmcrahm
    lmcrahm (@lmcrahm) reported

    @ISED_CA @Bell Maybe Bell can upgrade the dsl in my dense southshore neighbourhood from which I can only get 25mb/s !!! I can see the Bell HQ on Nuns Island! Too bad the executives are all in Toronto!!!

  • Ryan_Lawlor_
    Ryan Lawlor (@Ryan_Lawlor_) reported

    @Bell_Support very disappointed as a returning corporate customer. Arrived to pick up new device and when agent was completing an error message stated “plan not compatible” contacted office and no guidance was provided. Was asked to return tomorrow. Shouldn’t have left @Eastlink

  • TruNativeSon
    Brad (@TruNativeSon) reported

    @Bell Bell needs to slow down/ back up with the escalating charges for products. GREED is what's done in Empires, Dynasties, Corporations and People. I don't understand today every1 has endless Greed. Why humanity is Doomed.

  • matt3871
    Matt Lalonde (@matt3871) reported

    @Bell_Support what is going on with service. No cell service and my house has no wifi

  • TimOlynik
    Tim Olynik (@TimOlynik) reported from Okotoks, Alberta

    @Bell_Support I’m beyond angry and frustrated. Someone in loyalty told me a discount had been applied to my bill. It hasn’t. Now everyone I call says it’s not my problem. Who can I speak to at Bell who actually cares customers?? So far I’ve been treated horribly.

  • 1040_Orphan
    A-a-ron (@1040_Orphan) reported

    @Bell @BellMediaPR 🖕🖕🖕🖕🖕 @funny1040am sucks!

  • MikeJamesOnAir
    Mike James (@MikeJamesOnAir) reported

    @Bell_Support are there issues with FibeTV service currently? Getting nothing but a black screen on each channel

  • LilSreco
    Jon Misir (@LilSreco) reported

    @Bell_Support I have never in my years been so dissatisfied with your customer service and the promises you guys make, was told when I signed up to call when my promotions end and would be taken care of, time comes and there’s nothing you can do, shame on @Bell_Support