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Bell Canada outages and service status in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 9, 9:01 PM EDT.
  • 38% Internet (38%)
  • 23% Wi-fi (23%)
  • 23% TV (23%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K2C , K1N , K1T , K2E and K1J .

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Bell Canada

Bell Canada is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

CityProblem TypeReport Time
Ottawa Total Blackout 1 day ago
Ottawa Internet 7 days ago
Ottawa Wi-fi 7 days ago
Gatineau TV 8 days ago
Ottawa Phone 8 days ago
Ottawa Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

  • cnicholson9
    Chris Nicholson (@cnicholson9) reported from Ottawa, Ontario

    Sleepless night listening to @Bell crash around on our @clvgroup roof from 10pm to 4am installing fiber op we don't want... wtf, when do these people sleep 🤔

  • Arezesreis
    John L Reis (@Arezesreis) reported from Ottawa, Ontario

    @Bell omg this is terrible service

  • Ottawa_man
    Paul (@Ottawa_man) reported from Ottawa, Ontario

    @Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days

  • Wanda_C_Manning
    Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario

    @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

  • i_am_ryan
    Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario

    It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

  • RainbowBlazie
    Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario

    @Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

  • rvandenhurk
    Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario

    @Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @Bell_Support #BellLetsTalk about how you won’t help me with my brand new phone that doesn’t work. I’ve spoken to 4 agents now and they expect me to return my phone and wait 7-10 days to get a new one back? This is a work phone. Please help me make sense of this.

  • livingklife
    KK👨‍🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, Ontario

    Had trouble leaving the other direction today because the extra traffic cones they were supposed to keep on the road were put onto the sidewalk my wheelchair could not get past I pushed them onto the road and I put in another complaint to @ottawacity @Bell #NEISvoid

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    Ugh. @Bell_Support can't watch the game because your service SUCKS.

  • phatcabb
    Clint Ford Phatcabb 🔴⚫ (@phatcabb) reported from Ottawa, Ontario

    If only all these @CanRevAgency refund text messages were real , I'd be 1 rich dude.. Hey @Bell quit selling our damn information to these ******** 😡😡😡 Thanks , a guy who pays your wages !!!

  • Elisa_MacMillan
    Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario

    @Bell also thanks for charging me for my internet during the black out in Ottawa Sept 2018! And being rude to me on the phone when I asked to be credit for the days without service! I’m so glad I’m a 20 year customer! Oh and let’s not forget the round the minuet charge ups!

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer

  • FC52308
    Francois (@FC52308) reported from Ottawa, Ontario

    @Bell_Support @bell network is down in Ottawa area. No data service.

  • walk_softly
    Jennifer Rothwell (@walk_softly) reported from Ottawa, Ontario

    @thatcapdj @Bell_Support @MFWCollins I just get a busy signal.

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).

  • krismaheral
    kristina victoria (@krismaheral) reported from Ottawa, Ontario

    You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

  • sportsrefs
    Dave Patterson (@sportsrefs) reported from Gatineau, Quebec

    @Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

  • UE_Loyalist
    𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁 (@UE_Loyalist) reported from Ottawa, Ontario

    I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • o_jibby
    Oseni (@o_jibby) reported

    @bell customer representative lied that my 2 years contract was terminated only to check my account to still see the contract Also when I got the internet I wasn’t told it was a contract Just frauds

  • esandom
    Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported

    @XVids_Daily @Highteaspeaks @Bell Which network did you port to?

  • matdrewin
    Mat Drouin (@matdrewin) reported

    @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

  • Itzpelumi
    Iampelumi 🇨🇦 (@Itzpelumi) reported

    @Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

  • TheCanNobody
    Steven Strandberg (@TheCanNobody) reported

    @Highteaspeaks @Bell Something to do with interconnection. Called so many times and they say they fix it but when I try again same thing. It's super frustrating! @Bell fix this

  • andreabokchoy
    •DREA• (@andreabokchoy) reported

    @Bell_Support is there a wifi outage?

  • LovesCheese1
    Jenifer Lanes (@LovesCheese1) reported

    @Bell Can't you just answer the question? This is not a private issue. Others may have the same question. In the app, how do you download a show that has been recorded when there are several episodes listed ? There is no 'download' button or option listed.

  • tuxking2000
    tuxking2000 (@tuxking2000) reported

    @bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.