Bell Canada Outage in Stoney Creek, Ontario

@whytock79 @Bell @startca That’s what I had before. Massive latency. 2-5% packet loss. And they couldn’t fix it.

@Bell Smart pay? What a ******* joke. An elderly lady was dumb enough to do give her banking info & was double billed for aprox15yrs & when confronted you magnanimously offered her a year's free service as if that made up 4 15yrs of the double billing. #GreedyBellCanadaSucks 🇨🇦

@Bell_Support - tech support said there’s an outage in our area (Westdale #HamOnt). Do you have an ETA on when service will be back on? Folks in our house are trying to teach @McMasterU courses, and do work with companies in Canada and US etc. Others will be in the same position.

@Bell_Support Get better training for the “highest level of customer service I can speak to”...reward loyalty..and don’t be arrogant. You’re not a monopoly anymore. That’s what you can do

Wow..@Bell_Support @Bell really sucks at customer loyalty. You’d think they’d be more willing to work with a 45 year customer. . Time to find a new provider for my mom because they sure do not deserve any more of her money. #bell #bellCanada

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@bell_support experiencing an outage New & Wilson in Burlington. Estimated timeline? #desperate

You know when you’re Internet provider is stupid when Internet was a good speed during quarantine(No extra fees). Now paying for extra fees(July 1st), it has gotten progressively slower everyday. Hmm.... I think Bell really wants people to leave their Network @Bell_Support

@blaufman @louford1 @Bell_Support 👋 For the short time when I lived in Brantford (“The Telephone City” of all places!) I have a few Bell customer support & service horror stories.

@Bell_Support I looked on the internet and it said there is an outage in several areas around us

@scotcho_62 @Bell It's never been great. It seems worse lately.

@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

@mssweetmarie @Bell_Support I have the exact same issue with @BellFibe Its so annoying for the kids who are trying to get school work done. They have tested the lines say everything is fine, hello it’s not!!!

@Bell_Support This isn't directed to those who work for Bell but rather to "the powers that be" @Bell. People are relying on your services for their income and YOU AREN'T PROVIDING SUPPORT. A week with no home services isn't acceptable now.

@Bell WE NEED HELP. WE HAVE TO WORK FROM HOME. NONE OF OUR SERVICES ARE WORKING.

@Bell All home services are down. We can't even get through to someone to help us. Internet and phone are essential to work from home.

@Bell_Support @anishdhalait I'm in Burlington and NO internet. Trying a reset. Doing everything i can to avoid the pain of calling support.

@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@dazzlerbags @Bell_Support @RogersHelps Good catch. I better check the rest. Stupid of me.

@Bell On*. Damn twitter let us edit tweets it's been decades..

@Bell_Support ... there are still issues with the picture/feed on tsn3...

@Bell you charge $400 for service installation that I have to complete 1/2 of for your staff due to COVID and restrictions on entering the home. While I appreciate you being cautious, I shouldn’t have to pay full price when I’m doing 1/2 the work.

Is it possible to check the signal strength of Bell Mobile system? We moved recently. Mobile phone signal (near Fernforest/Sandalwood in City of Brampton) is very weak and drops out frequently @bell @Bell_Support If signal issue is not resolved, will have to switch carrier.

@Bell this is unbelievably absurd that I have to pay monthly fee + taxes and intallation and be ******* for 60 months for a potential solution for our internet connection problem. I have been a loyal customer with Bell and in good standing and this is how they repay you.

@Bell I wanna know why Bell never have its mobile customers some form of bill relief during the ongoing pandemic? All you did was waive roaming charges? @scotiabank gave 6 months of car loan deferrals. Bell is so cheap.

@Bell_Support not getting much help today and hung up on by some call centre who claims there are no managers to escalate things to. Seems really odd to me!

@Bell What a ****** service you have, not to mention the quality of the products you supply with your network.

After three weeks of horrendous service, ongoing internet outages, broken promises and just unbelievable incompetence from @rogers, now on the phone to @bell now to see if they want my business and can do any better.