Bell Canada Outage in Stoney Creek, Ontario

@Bell_Support This isn't directed to those who work for Bell but rather to "the powers that be" @Bell. People are relying on your services for their income and YOU AREN'T PROVIDING SUPPORT. A week with no home services isn't acceptable now.

@Bell WE NEED HELP. WE HAVE TO WORK FROM HOME. NONE OF OUR SERVICES ARE WORKING.

@Bell All home services are down. We can't even get through to someone to help us. Internet and phone are essential to work from home.

@Bell_Support @anishdhalait I'm in Burlington and NO internet. Trying a reset. Doing everything i can to avoid the pain of calling support.

@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

Thank god I am a child of the early 90s internet era. When your @Bell_Support internet sucks so badly, you tap into that early, dial-up connection patience 😤😑⏳ #millenial #beepboop #tincanphoneinternet

Unfortunately if you are @Bell Canada customer, they are experiencing technical difficulties with the signal. We are told they are actively working on the issue. Please stay connected for more information and thank you for your patience.

@Bell Bell Canada sucks ass. They are completely unresponsive to customers needs and if you can find an alternative do it. 🇨🇦

@Bell_Support I have been on the phone, bouncing between agents and mostly on hold, for TWO HOURS now. Trying to get resolution of issues around my business internet service. Totally unacceptable. #CustomerServiceFail

I use to spend so much money @Rogers @RogersHelps and they never listened to my complaint about them breaching my privacy but then @Bell @Bell_Support I was taken care of with respect.

Why cant @Bell have the damn Travel Channel, missing my @GhostAdventures @Zak_Bagans @AaronGoodwin @jaywasley @BillyTolley

@Bell is the worst

@JustinTrudeau @Bell It's either you gave in to China or it's going to cost Canadians$s. Sounds like your government is caving in to Huawei to save face. Using Bell as a ****. Selling out Canada as usual. Best thing is to step down and give your party a good Chance to stay in power. Remember K Wynne

@Bell_Support @AsurionCares FYI to anyone considering getting “smart care” it is not apple care and the customer service so far has been hideous to say the least! #fairwarning

@Bell is quite literally the worst company in Canada. No one is more anti consumer and money/power driven. Any time you can choose an alternative you should do so. @startca @TekSavvyBuzz or any other 3rd party reseller will treat you better and give you better options.

@karensd @Bell @Raptors That’s terrible, I wouldn’t pay for such dreadful service either. My mother, who resides in Toronto, has had nothing but problems with them for the past 2 years... Too bad you missed out on the ending...💕

I'm going to start a class action lawsuit against @Bell if they don't get there "hardware" issues sorted. Yo them mans been hacked! #bell

@bell your service sucks ass! Time to shop around

@Bell would love to figure out how you are going to support your customers who lost several minutes of coverage throughout the Raptors game last night. Currently I’m on hold with @Bell_Support and no one seems to know anything.

@shelbyzelenbaba Yup. Crapped out on me a few times during the time and during the last couple of minutes. Terrible reception. @Bell_Support

@Bell @Raptors I would bring my brother @ConantTom... we have never been to a game

@Bell_Support What is with these numerous calls I get a day from numbers beginning with the letter V and from cities across the U.S. This has only started since I switched my wireless to Bell. Never had this issue when I was with Rogers. I want these calls to stop

@Bell_Support I sent a DM on February 20 and never got a response.

@Bell_Support I would have thought proper arrangements were made with the 3 previous service technicians. I did call Bell today and was kept on the phone with no satisfactory resolution. Bell does not respect me as a customer and does not value my time.

No internet or tv service for 3 days. The last time this happened we had to wait for 5 days. Kid has final exam for an online course tomorrow and no viable access to his program materials from home. #bellrhymeswith @Bell

@Bell_Support We have found a solution, not quite the option I was looking for but it will work!

@Bell_Support @peteroiler11 It was a nationwide problem with Bell I'm in Ontario and same thing happened to me lastnight. Tried everything. Phone works today though. @Bell_Support definitely needs to investigate.

@laurenhockin @SimoneGiertz @LastWeekTonight @HBO @Bell I do pay them. Geographic restrictions are still stupid

@Bell_Support That’s unfortunate as I just switched the Bell and the service provider I was with had a separate customer service department so the wait times were short.

@AprilBoultbee @Bell @Bell_Support @TekSavvyBuzz I don’t think they offer service our area. But I think we might need to switch to cogeco or something else!

@Bell_Support - Bell Fibe TV receiver keeps giving token error message when trying to play @Netflix content. Tried re-signing in & restarting with no luck. Help please! @Netflix_CA

@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

Update: Called @Bell_Support thinking a phone call would be easier. Was told this was already addressed earlier today so they couldn't help me. Come. On. Finally being transferred to a "specialist".

@vivalasantz @pamelizabeth2 @Bell_Support @Bell If it is any consolation, the service I recently received from @cogeco was much worse. Two full day appointments when they didn’t show up and then lied to about the terms of the contract. Shameless convo with a manager after.

So disappointed in @TELUSsupport service has declined.11 years with them and sad to say I’m moving on. 4 Business & personal lines Hello @Bell

@Bell_Support @sugarandsam Nice auto canned response. How about a real person and not a a bot with the same crap response.

@Bell Treating customers with no empathy during holidays is wrong. We intend to cancel with you and make sure our four accounts are taken elsewhere.

@bell #mobility loyalty means absolutely nothing to you. Happy to cancel my service and take my business elsewhere.

Thanks @Bell for wasting my money on a @Apple tv 4k that fibe tv doesnt work because I have a business acct.

Anyone else’s @Bell cell service out?

. @cogeco @cogecohelps you’ve billed me wrong again this month - that’s 3 months in a row, for a service I waited 2 hours on hold to cancel in JUNE! Get it together. I refuse to pay this bill until you rectify this issue and properly charge me. Cut me off, I’ll go to @Bell

@Bell_Support pls be advised. I will be closing this account. Due to the rude person you call Patrick. #6065752 I'll go back to bunny ears... Send me a DM Ty MGMT team

@Bell_Support Mr Patrick is a very rude man #6065752 it's ok Pat. When Bell wants me back. You can apologize.... Trust me sir your wrong

@Bell_Support hi guys and gals been on hold for over 20 minutes. If can't get results tonight I'll pick another provider? It's that easy. Btw the problem has been for over 24hrs. Cheaper to cancel and start again I guess???

@Bell_Support Hi! Any news on NFL Sunday Ticket? It would be really disappointing if you didn’t have it this season. DAZN sucks and TSN/CTV does not show all the games. Thanks.

Hey @cogeco , thanks for 2 wrong bills in 2 months - next month, it’ll be a very unhappy phone call I’ll be having with you. When I cancel a service, that means STOP CHARGING ME FOR IT. Maybe @Bell would understand that? #customerservicefail #badcustomerexperience

@Bell_Support 55 minutes between 2 agents and on hold for the Last 25. Stuttering,stammering and asked 4 different times what issue is. Incompetence on every level. Had to hang up and call back as I think they purposely dropped call to not deal with issue.

@sane_opinion @TheB1GB @StuntmanStu @Bell They are an essential service... Bell legitimately could be someone’s only way to reach 911.. 😕 - so a reduction of exposure (in home calls) I’m sure is their current policy, but some will be necessary and these people have done something very dishonest and wrong 😔

@bell **** u and ur shitty internet FIX UP!

@Stigma_Hurts @Bell_Support This is home Internet for the same service unlimited usage Virgin charges 50 bucks and they are an afiliate of Bell ! I have the most expensive service bell has and I want it changed.

@Bell One thing you could do since we’re stuck at home is to continue making the movie channels free. 70’s, 80’s, 90’s & 00’s. That would help a lot.

@Bell_Support internet service down for more than 6 hours. Noone is answering the call. Etobicoke area.

@Bell_Support Customer care guy was so rude told me do whatever u want i cant help you. Just waiting this phones to get paid off will never use @bell any more.

@Bell I have been waiting on Fibe receivers for 3 weeks. Spoke to 10 different bell agents. They’ve lost the order etc etc all kinds of excuses. Keep saying tomorrow. I have 3 seniors self isolating. Will cancel service it’s the worse customer service.

When @bell deletes your recently deceased mother’s last voicemail to you and then blames you....classic customer service! #StayAtHome for #shitty #service

Person number six already transferring me over lmfao "Go talk to bell mobility" BELL MOBILITY TRANSFERRED ME OVER TO YOU GUYS! @Bell you have just as bad customer service as Wacom lmao

I've been given four different phone numbers to make changes to my grandma's phone plan and everyone keeps sending me to the next person so @Bell why does your customer service absolutely ******* SUCK