Bell Canada Outage in Stoney Creek, Ontario

@Bell_Support Get better training for the “highest level of customer service I can speak to”...reward loyalty..and don’t be arrogant. You’re not a monopoly anymore. That’s what you can do

Wow..@Bell_Support @Bell really sucks at customer loyalty. You’d think they’d be more willing to work with a 45 year customer. . Time to find a new provider for my mom because they sure do not deserve any more of her money. #bell #bellCanada

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@bell_support experiencing an outage New & Wilson in Burlington. Estimated timeline? #desperate

You know when you’re Internet provider is stupid when Internet was a good speed during quarantine(No extra fees). Now paying for extra fees(July 1st), it has gotten progressively slower everyday. Hmm.... I think Bell really wants people to leave their Network @Bell_Support

@blaufman @louford1 @Bell_Support 👋 For the short time when I lived in Brantford (“The Telephone City” of all places!) I have a few Bell customer support & service horror stories.

@Bell_Support I looked on the internet and it said there is an outage in several areas around us

@scotcho_62 @Bell It's never been great. It seems worse lately.

@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

@mssweetmarie @Bell_Support I have the exact same issue with @BellFibe Its so annoying for the kids who are trying to get school work done. They have tested the lines say everything is fine, hello it’s not!!!

@Bell_Support This isn't directed to those who work for Bell but rather to "the powers that be" @Bell. People are relying on your services for their income and YOU AREN'T PROVIDING SUPPORT. A week with no home services isn't acceptable now.

@Bell WE NEED HELP. WE HAVE TO WORK FROM HOME. NONE OF OUR SERVICES ARE WORKING.

@Bell All home services are down. We can't even get through to someone to help us. Internet and phone are essential to work from home.

@Bell_Support @anishdhalait I'm in Burlington and NO internet. Trying a reset. Doing everything i can to avoid the pain of calling support.

@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

Thank god I am a child of the early 90s internet era. When your @Bell_Support internet sucks so badly, you tap into that early, dial-up connection patience 😤😑⏳ #millenial #beepboop #tincanphoneinternet

Unfortunately if you are @Bell Canada customer, they are experiencing technical difficulties with the signal. We are told they are actively working on the issue. Please stay connected for more information and thank you for your patience.

@Bell Bell Canada sucks ass. They are completely unresponsive to customers needs and if you can find an alternative do it. 🇨🇦

@Bell_Support my internet is down again and comes back and gose away i called bell. they guy and i did all the steps . im waiting for the higher level 2 to call me. back. my internet is down again now and its still down

@Bell_Support We tried. 3 phone calls and 5 hours trouble shooting. You couldnt get out to repair the line and restore service until after the 21st. Its the 13th today and these calls were from the 9th-11th

@Bell Our speeds don’t approach half of what we paid for with @Bell services. How do we get in touch to troubleshoot and fix this? We’ve already invested hours and hours into this on the phone with your teams and don’t have hours anymore to spend.

.@Bell_Support be like yeah we’ll fix ur wifi but we’ll make the service so shitty that it’s easier to just waste ur data so we can charge you more money

@Bell_Support i have been on line with tech support for over an hour...your collaleague wont answer me. On hold. Is this customer service?

@MattCampbellca @jessephiltz @Bell_Support Oh yes. The legal department of Service Canada calling about your social security number 🙄 I don't feel it's appropriate to screen calls from NS numbers coming to my phone, so end up having to answer. I had two this morning. This week they've spoofed an TO no, 1-833 and France!

@Bell_Support Already done, mentioned outage for 3 days :( and we are living in a city !

@jessephiltz @EcDevDT @Bell_Support Robot recording threatened to cancel my Social Insurance Number. Harsh!

@KiaCanada @Bell UVO intelligence app is just too SLOW. Please UPDATE this app. This app is great and has HUGE potential.

@MattCampbellca @Bell_Support The legal department robot at Service Canada calls me daily to check in.