Bell Canada Outage in Kanata, Ontario

@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

@Bell_Support is there an ETA on return of FIBE service in Ottawa?

@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

@Bell_Support is the system down again ? I have no internet in Barrhaven

@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

@KelC_Schmitz @Bell_Support I did several times. Still not working.

@Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

@Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....

@Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .

@Bell The least your company could do is post something about the outage across Ontario

@Bell what is up with service in ontario

@Bell is service down in #ottawa #centertown

First week back at working full time during the day and @Bell @Bell_Support gives me an internet outage. UGH!!!!

@Bell_Support Why do you need my account information for technical support? Do you get people pretending they need support or something? My Bell Fibe keeps giving me error 1000 and 1001. Unplugging or using reboot on the menu doesn't help. What is the next step?

@Bell_Support They are just going to tell me to unplug it. I shouldn't have to spend so much time calling support because your Fibe system is broken. I charge $70/hour for my tech support, who do I send the bill to?

@Bell_Support my Fibe TV has been cutting out all morning. Don't ask me to unplug it because I already have. This was also happening a couple weeks ago but fixed itself. How do I get this problem PERMANENTLY fixed and a refund for the days it didn't work correctly?

Too many damn interruptions @Bell we can’t even listen to the ugly music in peace 😖

@bell you put TOOOOOOOOOOOOOO many ads on when someone is on hold. I ain’t tryna listen to all that but the music and the music doesn’t even slap. I’m just tryna change my number in peace. Fix up! It’s 2020 😤

@Bell Bell is the worst company to deal with......

@Bell you guys literally don't care about the customer?? Really pathetic

So what’s the deal @TELUS? I need to return my #bringitback phone but you don’t have a new one for me. Making me buy the old one it is not good customer service. Others have the #iPhone12ProMax...why not me? Hey @Bell..any thoughts?

@Humanitaires @Bell_Support in so sick of them i can’t down load anything 42 hours it says i don’t live in the country like wtf

@ronnie0329 @Bell So when they say they will look it further be very skeptical because these bone heads don’t care about you just that you’re getting charged up the butt for their services. Goodluck having the Twitter Bell Support try to solve your issue quite useless