Bell Canada Outage in Kanata, Ontario

@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

Never liked @Bell

I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

@Bell_Support is there an ETA on return of FIBE service in Ottawa?

@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

@Bell_Support is the system down again ? I have no internet in Barrhaven

@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

@KelC_Schmitz @Bell_Support I did several times. Still not working.

I really hate @Rogers tech support. No response from their online chat for over 30 minutes, but they close the chat because I’m not sat there watching my phone constantly for them coming online. I guess next time @Bell calls I’ll take it.

Hey @bell your internet service is crap. We’re out.

@Bell @Bell_Support Over 48 hours without home internet, after spending over 6 hrs on the phone with 12 different reps, I still don’t have service! NO ONE has taken ownership of ensuring that things get resolved is unacceptable. #NoToBadCustomerService #NotWorldClassService

@hockeyparent201 @Bell All companies do that. Damn sure want your money but dillydally about giving it back

@TekSavvyBuzz @Bell Oh ya, they're pieces of ****.

@hockeyparent201 @Bell Before we cancelled our bill was $220 a month, WITH the promotion price. Eastlink now is $129.95 guaranteed for 2 years. It ends this November so I’m sure I can sweet talk them into keeping me as a customer lol!

@Bell you took two days to install internet and phone into my office. You’ve now taken my main phone line down for 2.5 days just to add voice mail due to a programming error and now sending out a tech. Businesses can’t operate like this! @Bell_Support

@GKetchum2 @Bell @JustinTrudeau Libs have a history of erroneously trusting large corps to "do the right thing." They all run in the same circles, so it's no surprise that they trust each other. The problem is that corps are motivated by maximizing the bottom line, whereas govt's SHOULD maximize our wellbeing.

@hockeyparent201 @Bell That’s why we left Bell. If I called to make payment arrangements, I spoke to an outsourced aggressive collection centre, demanded payment or threatened to disconnect! One and only reason I left! TV is better than Eastlink’s but as far as customer service, well, there is none!😒

@hockeyparent201 @Bell That’s why we left Bell. If I called to make payment arrangements, I spoke to an outsourced aggressive collection centre. One and only reason I left! TV is better than Eastlink’s but as far as customer service, well, there is none! Only when they want your business 😒😒😒