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Bell Canada outages and service status in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 27, 8:39 PM EDT.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at Bell Canada

Bell Canada is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Bells Corners, Ottawa, and Gatineau.

CityProblem TypeReport Time
Bells Corners Phone 3 days ago
Ottawa Internet 4 days ago
Ottawa Internet 10 days ago
Ottawa Wi-fi 18 days ago
Ottawa Internet 26 days ago
Ottawa E-mail 27 days ago

Nearby cities with recent reports

Bells Corners

1 recent signals

3 days ago
Ottawa

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • 20YS
    Twenty York Street (@20YS) reported from Ottawa, Ontario

    @CoderAndrew @Bell @facebook There’s a lot of misconception for this campaign. It would help for #Bell to outline what counts. #BellLetsTaIkDay

  • BarrhavenGuy
    Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • RainbowBlazie
    Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario

    @Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

  • Marco_MexCan
    Marco (@Marco_MexCan) reported from Ottawa, Ontario

    @Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP

  • livingklife
    KK👨‍🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, Ontario

    @Bell screamed yelled rant and raved at me said why do you have to make everything so difficult to the person in wheelchair not enough room. He's probably never even driven one. Anyways hopefully next week I'll be able to leave my building safely till next section! #NEISVoid

  • SirJames1960
    James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell The least your company could do is post something about the outage across Ontario

  • Yorkshire_lassi
    Sonia (@Yorkshire_lassi) reported from Ottawa, Ontario

    @Bell_Support need help

  • ashahid7
    Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

  • PeterHallinan1
    🇨🇦Peter Hallinan🇨🇦 (@PeterHallinan1) reported from Ottawa, Ontario

    @Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

  • matbeausoleil
    Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec

    @Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • CarlosAGodoyL
    CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario

    I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    So, you folks having trouble? @Bell_Support ......trying to watch #HungarianGP #F1 and your service is flakey/bad. #ugh

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    Ugh. @Bell_Support can't watch the game because your service SUCKS.

  • bethke
    Shawn Bethke (@bethke) reported from Gatineau, Quebec

    Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

  • HenryLe65470565
    Henry Lee (@HenryLe65470565) reported from Ottawa, Ontario

    @thejonlewis @Bell_Support I’m having the same issue here since noon

  • mhbvickers
    Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

  • jeremyincanada
    Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • 604cr902
    Carrie Ryan (@604cr902) reported

    @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

  • cdn_karma
    CDN_Karma (@cdn_karma) reported

    @CTVNews Since your pretending your elbows are up? I notice you missed a huge Elbows Down announcement by your parent company @bell Why did you not cover your company outsourcing tons of Jobs from Peterborough Ontario and other small towns to Morrocco? How Bizzare you didn't cover your own companies news about how having Elbows Down and not supporting Canada is Okay again...

  • DBSteiger
    DB Steiger (@DBSteiger) reported

    @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

  • kojam2022
    NS (@kojam2022) reported

    @Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡

  • kojam2022
    NS (@kojam2022) reported

    North York. Internet was down for about 10 mins. Over 2 hours into watching a 3+ hour volleyball game. At a crucial match point. 😡 What happened? Modem had a red OK indicating fibre issue. Was it scheduled maintenance? It's after 2am. Not happy. @Bell_Support

  • CousineauAlbert
    The Hoof Trimmer🇨🇦 (@CousineauAlbert) reported

    Kelly, your posts don't go through because of where you live. Anytime I travel to SW Ontario I have trouble posting. Some areas are worse than others. Ma @Bell should be ashamed.

  • TerryVoice22
    Terry (@TerryVoice22) reported

    @Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!

  • jeffbhere
    Jeff B (@jeffbhere) reported

    @Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat

  • shortstuffpb
    Krista Jensen 🇨🇦 (@shortstuffpb) reported

    @Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.

  • CassidyV6
    Cassidy Vermeeren (@CassidyV6) reported

    Hey Bell! Curious, does your fraud department actually exist? Have contacted and created multiple claims and haven't heard or seen anything come from Bell. So much for customer support. Explains why people end up with people hacking their accounts and stealing. @Bell_Support