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Bell Canada outages and service status in Ottawa, Ontario

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Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 25, 7:58 AM EDT.
  • 36% Internet (36%)
  • 29% Wi-fi (29%)
  • 21% Total Blackout (21%)
  • 7% TV (7%)
  • 7% Phone (7%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 2 days ago
Ottawa Total Blackout 3 days ago
Ottawa Total Blackout 5 days ago
Ottawa Wi-fi 5 days ago
Ottawa Wi-fi 13 days ago
Ottawa Wi-fi 14 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

2 days ago

Community Discussion

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Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Elisa_MacMillan
    Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario

    @Bell Hi after 40min in the phone on the phone no help at all! but you will be raising my rate without my consent $3 & $5 more per month! You also double charged me $8 per day for being in the USA and $12 for being in Mexico for the exact same day!

  • HerouxMarc
    Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario

    @StephenBlais @Bell Still dealing with hole from last year that I have to fix

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    @Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

  • livingklife
    KK👨‍🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, Ontario

    Had trouble leaving the other direction today because the extra traffic cones they were supposed to keep on the road were put onto the sidewalk my wheelchair could not get past I pushed them onto the road and I put in another complaint to @ottawacity @Bell #NEISvoid

  • matbeausoleil
    Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec

    @Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come to our home… that turnaround time is too long! 😡 #frustrated

  • rvandenhurk
    Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario

    @Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.

  • i_am_ryan
    Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario

    It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

  • RainbowBlazie
    Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario

    @Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

  • gunnerdom78
    Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

  • mirgray
    Miranda Gray (@mirgray) reported from Ottawa, Ontario

    @AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

  • bethke
    Shawn Bethke (@bethke) reported from Gatineau, Quebec

    Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

  • SensOfficeRalph
    SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?

  • Marco_MexCan
    Marco (@Marco_MexCan) reported from Ottawa, Ontario

    @Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP

  • jeremyincanada
    Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

  • cnicholson9
    Chris Nicholson (@cnicholson9) reported from Ottawa, Ontario

    Sleepless night listening to @Bell crash around on our @clvgroup roof from 10pm to 4am installing fiber op we don't want... wtf, when do these people sleep 🤔

  • ashahid7
    Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • FathersForSons1
    J Jonah (@FathersForSons1) reported

    @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

  • Olamiii__
    Ọlámilékan (@Olamiii__) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

  • Djaymania
    Ayodeji Prime (@Djaymania) reported

    @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

  • forhpm
    Helen Forbes (@forhpm) reported

    @Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng

  • Mehtanubhav
    Anubhav Mehta (@Mehtanubhav) reported

    @Bell is literally have disgusting network system, everytime I look for the signals. All I do is turning on and off airplane mode just to refresh. I can’t believe, this is the condition of bell network in city like Toronto. I’ll never switch to the bell again.

  • chunker27
    liam dixon (@chunker27) reported

    @Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    Thank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it

  • thomas_halkett
    Thomas Halkett (@thomas_halkett) reported

    I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠

  • dearappauthors
    dearappauthors (@dearappauthors) reported

    @bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?