Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
||
| Ottawa |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Any chance you have a widespread outage in Ottawa?
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Fred Randell
(@menewfie) reported
from
Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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Kelly Deering
(@_fullofgrace) reported
from
Ottawa, Ontario
@Bell_Support error 2000, is Bell down?
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Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Sonia
(@Yorkshire_lassi) reported
from
Ottawa, Ontario
@Bell_Support need help
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CoffeyGrinds
(@GrindsCoffey) reported
from
Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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BrEnDa🌻🇨🇦
(@srslycanadian) reported
from
Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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SensOfficeRalph
(@SensOfficeRalph) reported
from
Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya
(@TanyaFusco) reported
@WillYouBeeMine @Bell_Support We know that’s the issue, but @bell_support says they don’t don’t have access to see that many neighbours are calling in. Outages are brief, but enough to dump you out of Zoom meetings several times daily — but lines appear fine by the time they check, so refuse to escalate
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herewegoagain
(@herewego8645) reported
@Bell_Support Is it typical to be without internet and cable for 10 days when 4 technicians can’t fix it?
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Tanya
(@TanyaFusco) reported
Currently on the phone again with someone from technical support. Blaming modem, blaming number of devices, ignores fact that everyone in our development has the same issue. Even customers from another provider that uses Bell lines having the same issue. @Bell_Support ????
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Tessa Mack
(@TessaMa99616575) reported
@Musaic2 @Bell @Rogers I'm moving soon so then. Never in my life have I had this poor of service. They lie to cover their asses as well.
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Seeds in Putin's Pocket 🐝
(@WillYouBeeMine) reported
@TanyaFusco @Bell_Support When I had this issue myself it turned out there was a faulty wire in the area.
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Tanya
(@TanyaFusco) reported
@Almightygoogly @Bell_Support Since Bell support is trying to argue that it’s the number of devices we have connected, turned off Wi-Fi and plugged laptop directly into modem. 1 device connected and I had 2 outages in the past hour. Not sure how to get Bell to do anything because they just argue with us.
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Kate - Emote Comms OPEN
(@tofiupoke) reported
@Bell_Support My dad works labour and I work online. Wi-Fi has been out 4 days. Each day you said would send someone to fix it. Dad had to cancel work to wait. Each day you have cancelled. I work online. Now we don’t have enough money to buy a ******* coffee.
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Deanne Taenzer
(@TaenzerD) reported
Hey @Bell all should avoid you for business. Trying to resolve an issue since June 28, was told Supervisor would call today after 3 case mgrs never followed up. No call so I rang. After 15 minutes at 5:58 am told they close at 6 so wait until tomorrow. #fail #customerexperience
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Pieter Monnier
(@pm_1979_) reported
@Bell_Support see above thread. 5G is busted all over the Avalon Peninsula in Newfoundland. Maybe all over the island. I’ve confirmed this from different places / various other locations. Full signal makes no difference. Parents, wife & other phones react the same. 📱are updated.
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Mikey D 🇮🇹
(@lagreczz36) reported
@Bell_Support still getting errors on my bell app technical difficulties just to open it