1. Home
  2. Companies
  3. Bell Canada
  4. Ottawa
Bell Canada

Bell Canada outages and service status in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Sep 4, 5:50 PM EDT.
  • 50% Internet (50%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 13% Phone (13%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 6: Problems at Bell Canada

Bell Canada is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.

CityProblem TypeReport Time
Ottawa Total Blackout 2 days ago
Ottawa Internet 2 days ago
Nepean E-mail 2 days ago
Ottawa Internet 3 days ago
Bells Corners Phone 10 days ago
Ottawa Internet 11 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

2 days ago
Nepean

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    Ugh. @Bell_Support can't watch the game because your service SUCKS.

  • RalphCField1
    Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

  • i_am_ryan
    Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario

    It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

  • lmlais
    Laís Maurílio (@lmlais) reported from Gatineau, Quebec

    Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

  • vanessa_amato
    Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

  • DeannaWhiteCA
    Deanna White ~ Brand Marketer (@DeannaWhiteCA) reported from Ottawa, Ontario

    @AlexBond2022 @Clyde_1957 @Bell_Support Thanks too bad. Well you know for next time.

  • evan_ramos
    Evan Ramos (@evan_ramos) reported from Ottawa, Ontario

    @Bell_Support internet is down here in Ottawa :/ when calling support it drops me every time

  • FC52308
    Francois (@FC52308) reported from Ottawa, Ontario

    @Bell_Support @bell network is down in Ottawa area. No data service.

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    So, you folks having trouble? @Bell_Support ......trying to watch #HungarianGP #F1 and your service is flakey/bad. #ugh

  • SensOfficeRalph
    SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

  • mhbvickers
    Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

  • melwitter
    Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell_Support #internet service down #Ottawa south.

  • ashahid7
    Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡

  • rmolot
    Russel Molot (@rmolot) reported from Ottawa, Ontario

    @ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

  • gowd2
    gowd2 (@gowd2) reported from Ottawa, Ontario

    @Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .

  • srslycanadian
    BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario

    @Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

  • barbputnam
    Barbara Putnam 🇨🇦 (@barbputnam) reported from Ottawa, Ontario

    @Bell_Support Digging in #barrhaven any chance that’s the reason we don’t have wifi service?

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Bell
    Bell (@Bell) reported

    @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

  • Jmackwins
    Joey Mack (@Jmackwins) reported

    caveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.

  • TheDanLevy
    Dan Levy ✡ דניאל אליהו בן מאניש דוד (@TheDanLevy) reported

    @Aaron_Rosenthal @CTV @Bell They’re just reprinting a Canadian Press wire service story & headline Canadian Press is owned jointly by 3 major Canadian media companies: Globe & Mail, Torstar Corp, & Square Victoria Communications Group (which owns La Presse). CTV/Bell are only guilty of laziness here

  • MarZimmAnn
    Northern Girl 🇨🇦 (@MarZimmAnn) reported

    @Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal

  • DBSteiger
    DB Steiger (@DBSteiger) reported

    @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

  • clynshan
    lil Shan (@clynshan) reported

    @ShawDirect I have been trying to deal with your website for 2 days and been on hold for over 2 hours. Your service sucks. @Bell thinking strongly about switching

  • RTLVCoach
    RTLVocalCoach (@RTLVCoach) reported

    I still have no service and got no help from @Bell i will not be paying for service I never received!

  • jeffbhere
    Jeff B (@jeffbhere) reported

    @Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

  • WeScOtT17
    WeScOtT17 (@WeScOtT17) reported

    @cdn_karma @Bell Customer service centre's or shopping for corporate tax rates.