Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Ottawa, Ontario 12/18/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (20%)

    TV (20%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Kanata, Orléans, Gatineau and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaKanata TV
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • vanessa_amato Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

  • sportsrefs Dave Patterson (@sportsrefs) reported from Gatineau, Québec

    @Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

  • Wanda_C_Manning Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario

    @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

  • mhbvickers Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

  • melwitter Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell_Support #internet service down #Ottawa south.

  • mirgray Miranda Gray (@mirgray) reported from Ottawa, Ontario

    @AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

  • CarlosAGodoyL CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario

    I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

  • Diana_Bonillaxo Diana (@Diana_Bonillaxo) reported from Ottawa, Ontario

    @Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.

  • melwitter Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell service down #ottawa #south

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.

  • JoAnneSinclair1 Jo-Anne (@JoAnneSinclair1) reported from Ottawa, Ontario

    @Bell_Support is internet down in Ottawa

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.

  • moorman_neph danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    @Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

  • vanessa_amato Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

  • moorman_neph danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

  • MitchellLeitman Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario

    @Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks

  • FC52308 Francois (@FC52308) reported from Ottawa, Ontario

    @Bell_Support @bell network is down in Ottawa area. No data service.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbasTanya t a (@AbbasTanya) reported

    @Bell_Support I knew this would happen, reps say they will handle the issue so I don’t have to call back ... well got bill and wasn’t fixed

  • JamesClausner James Clausner (@JamesClausner) reported

    @Bell_Support That's a joke, I have been on the phone almost every day with you guys for upwards or hours a day and still my business line says "This number is not in service" and no one can tell me why or fix it. How much lost business will you be paying me for?

  • flanagan61 Mark Flanagan (@flanagan61) reported

    @CBC @CBCNews I hope they’ll be able to provide service to places that @Bell_Support can’t. Far flung outposts like the Piperville neighbourhood of Ottawa, where we pay triple rates for limited, intermittent service.

  • treshuppe gutterball trash (@treshuppe) reported

    @Nilan3073 @Bell_Support Bell sucks they gave me these and it made it worse. The guy asked how many adults live at home. I said two. So then he was like “so you have about 4 devices right?” Its 2020. My SCALE connects to wifi. No, we have like 25 devices...............

  • CNDN_TRILL TRiLL DuNPHy 🗣 📢 (@CNDN_TRILL) reported

    @Bell its awesome how I asked for fibe, you charge me for fibe, but when I call in asking about why the internet sucks ****. You say my neighborhood doesn't offer fibe? Your entire company is a big exortion ring who gets its employees to lie about how **** works lol.

  • SwayMarz Sway.Marz (@SwayMarz) reported

    @Bell_Support The last 3 weeks my internet continues to cut out. My daughter missed most of her karate class on zoom and now I am unable to work as its out again. What's going on these days? I work from home and cannot get work done. #bellcanada #bellinternet

  • TessaMa99616575 Tessa Mack (@TessaMa99616575) reported

    @Bell @Bell_Support I made the biggest mistake of my life when I switched carriers from Koodo to Bell. Bell's customer service is a 0 compared to Koodos. I swear they have a combined IQ of 50. I have taken to recording every conversation bc they lie & don't make notes so trying

  • flanagan61 Mark Flanagan (@flanagan61) reported

    @CBCNews @thomasdaigle I have @Bell_Support as a provider. I pay triple the price for internet for 3G at 20% signal strength. #Bell had been promising better service for years. I welcome any competition, it couldn’t possibly be worse or more expensive.

  • atomsmith Atom Smith (@atomsmith) reported

    @VMCcare @Bell_Support STOP SENDING ME SIM CARDS! I will never sign with your horrible customer service! I didn’t ask for this and don’t want it! You’re just adding to the #plasticpollution. @FreedomMobile is better and has great customer service. You should learn from them!

  • piepiehoi piepiehoi (@piepiehoi) reported

    @Bell_Support Hi is it my modem or is the internet down now? Im in toronto