Bell Canada outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Aug 4, 6:38 AM EDT.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- Wi-fi (8%)
- Phone (8%)
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Bell Canada
Bell Canada is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 6 days ago |
|
Ottawa
|
7 days ago | |
|
Ottawa
|
Internet | 13 days ago |
|
Ottawa
|
Wi-fi | 13 days ago |
|
Ottawa
|
Total Blackout | 13 days ago |
|
Ottawa
|
17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@Bell_Support #BellLetsTalk about how you won’t help me with my brand new phone that doesn’t work. I’ve spoken to 4 agents now and they expect me to return my phone and wait 7-10 days to get a new one back? This is a work phone. Please help me make sense of this.
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Laís Maurílio (@lmlais) reported from Gatineau, QuebecHey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Adnan Shahid (@ashahid7) reported from Ottawa, Ontario@Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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kristina victoria (@krismaheral) reported from Ottawa, OntarioYou know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
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KK👨🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, Ontario@Bell screamed yelled rant and raved at me said why do you have to make everything so difficult to the person in wheelchair not enough room. He's probably never even driven one. Anyways hopefully next week I'll be able to leave my building safely till next section! #NEISVoid
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario@StephenBlais @Bell Still dealing with hole from last year that I have to fix
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).
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Glenn Nugent (@gnugent9) reported from Ottawa, Ontario@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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Henry Lee (@HenryLe65470565) reported from Ottawa, Ontario@thejonlewis @Bell_Support I’m having the same issue here since noon
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Wanda Quinn (@Wanda_Quinn) reported from Gatineau, Quebec@Bell_Support Is there an outage in Gatineau?
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Ryan Sigouin (@Bacontep) reported from Ottawa, Ontario@Bell_Support is there an ETA on return of FIBE service in Ottawa?
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danielle moorman (@moorman_neph) reported from Ottawa, OntarioAmazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario@KelC_Schmitz @Bell_Support I did several times. Still not working.
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Sarah Lamoureux (@syanchyk) reported from Ottawa, Ontario@Bell_Support still waiting for you to fix my lawn
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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HorseShoe Hillbilly (@HorseShoeHillby) reported@Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.
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Rosemary K 🇨🇦 (@knarr_rosemary) reported@theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that
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Axel (@axelsimonise) reported@VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started
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JQP (@JohnQPublic100) reported@Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?
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Ginge (@gingeridoronald) reported@Bell your wires fell and are dangling at a precarious height and place(my neighbours house where his daughters playhouse is, and my yard). Your customer service hung up on me immediately because I am not a customer, but these are your wires to your products. What gives? #bell
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching
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Nick (@NickGeer4840) reported@vandewallefarm @Bell_Support Been with @Bell_Support 30 years it's the worst it's ever been!!!!
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Noa (@ironsightforge) reported@Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"
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Kevin Aide (@kdaide) reported@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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Shane Belter (@ShaneBelter) reported@Bell satellite is the MOST uselesssssss company in the world. We have not had TV for 6 WEEKS.....I have talked to no less than 15 customer service people and to date have had zero help. Avoid Bell at all costs what a Joke of a company.