Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Ottawa, Ontario 12/12/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (20%)

    TV (20%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Kanata, Orléans, Gatineau and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaKanata TV
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • danauns27 Dan Auns (@danauns27) reported from Ottawa, Ontario

    @Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

  • RalphCField1 Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....

  • rvandenhurk Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario

    @Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

  • SirJames1960 James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell The least your company could do is post something about the outage across Ontario

  • jeremyincanada Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

  • gnugent9 Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

  • gunnerdom78 Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @KelC_Schmitz @Bell_Support I did several times. Still not working.

  • RalphCField1 Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

  • krismaheral kristina victoria (@krismaheral) reported from Ottawa, Ontario

    You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

  • matbeausoleil Mat Beausoleil (@matbeausoleil) reported from Gatineau, Québec

    @Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

  • SirJames1960 James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell what is up with service in ontario

  • hmitchiepoo Heather M. (@hmitchiepoo) reported from Ottawa, Ontario

    @Bell_Support is the system down again ? I have no internet in Barrhaven

  • gowd2 gowd2 (@gowd2) reported from Ottawa, Ontario

    @Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .

  • lmlais Laís Maurílio (@lmlais) reported from Gatineau, Québec

    Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

  • matbeausoleil Mat Beausoleil (@matbeausoleil) reported from Gatineau, Québec

    @care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

  • gunnerdom78 Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

  • gnugent9 Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

  • Bacontep Ryan Sigouin (@Bacontep) reported from Ottawa, Ontario

    @Bell_Support is there an ETA on return of FIBE service in Ottawa?

  • rmolot Russel Molot (@rmolot) reported from Ottawa, Ontario

    @ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • euoe19 euoe19 (@euoe19) reported

    @londo402 @Bell_Support @DrKateTO Grow ******** up. What happened to "TrUsT ThE sCiEnCe"

  • hansyoullbefine Hans (@hansyoullbefine) reported

    @Bell fix your wifi

  • NeezDuts69 Neez Duts (@NeezDuts69) reported

    @Bell Can’t even get fiber internet in the west part of Ottawa, capital of this country. Your internet is ****

  • BrianScottBrown BSB (@BrianScottBrown) reported

    @Bell Is there a problem? Just lost all bell fibe channels. Internet is iffy too.

  • screws1974 Rob (@screws1974) reported

    @Bell_Support what is with the network today? It's gone down 3 times in the last 4 hours

  • LifeForClimate Cate (@LifeForClimate) reported

    @GoberLass @DrKateTO @Bell I was really surprised to hear it. It would never have occurred to me to request in advance and I was just lucky my husband was the one on the call and happened to say something. As the tech I *did* have said "you're going into someone else's home and you have to respect that."

  • DK_4D DK-4.D. (@DK_4D) reported

    @Bell a loyalty supervisor was to call me back 2 weeks ago about my poor treatment of an experience. I have not heard back. Been a customer over 25 years. Am I just a #? Free me from @bell

  • ChrisSaur77 Chris Saur (@ChrisSaur77) reported

    @willmonty2 @Bell Garbage company now also was with them for 20 ish years all about sales do not take care of their clients

  • avocadoconsumer colgatetoothpaste (@avocadoconsumer) reported

    @Bell Please bro I can’t keep seeing error 2000. I’m 🤏🏾 close to cancelling my service, and it hasn’t even been 6 months

  • _ladylowlife The Keeks (@_ladylowlife) reported

    @vet_dot @Bell_Support @DrKateTO How should the social media team with possibly no training on installation fix this? They can help by putting OP in touch with the right people. Attacking the social media team when they have no control over the situation is not the vibe.