Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Ottawa, Ontario 10/25/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Nepean, Ottawa, Gatineau and Kanata.

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City Problem Type Report Time
CanadaNepean Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • srslycanadian BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario

    @Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

  • ashahid7 Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

  • jeremyincanada Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Any chance you have a widespread outage in Ottawa?

  • _fullofgrace Kelly Deering (@_fullofgrace) reported from Ottawa, Ontario

    @Bell_Support error 2000, is Bell down?

  • walk_softly Jennifer Rothwell (@walk_softly) reported from Ottawa, Ontario

    @thatcapdj @Bell_Support @MFWCollins I just get a busy signal.

  • FC52308 Francois (@FC52308) reported from Ottawa, Ontario

    @Bell_Support @bell network is down in Ottawa area. No data service.

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • CADsAcademy CADs Academy (@CADsAcademy) reported from Ottawa, Ontario

    @TheRealDreez @Bell_Support Everything is down

  • sportsrefs Dave Patterson (@sportsrefs) reported from Gatineau, Québec

    @Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

  • SensOfficeRalph SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • markhermeling Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • Yorkshire_lassi Sonia (@Yorkshire_lassi) reported from Ottawa, Ontario

    @Bell_Support need help

  • Crys_night Crystal Night (@Crys_night) reported from Ottawa, Ontario

    @dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.

  • Wanda_C_Manning Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario

    @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

  • CarlosAGodoyL CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario

    I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

  • menewfie Fred Randell (@menewfie) reported from Ottawa, Ontario

    @Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

  • peterlevesque Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • GrindsCoffey CoffeyGrinds (@GrindsCoffey) reported from Ottawa, Ontario

    Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

  • evan_ramos Evan Ramos (@evan_ramos) reported from Ottawa, Ontario

    @Bell_Support internet is down here in Ottawa :/ when calling support it drops me every time

  • HenryLe65470565 Henry Lee (@HenryLe65470565) reported from Ottawa, Ontario

    @thejonlewis @Bell_Support I’m having the same issue here since noon

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • KenAlle96980215 Ken Allen (@KenAlle96980215) reported

    @Bell Terrible - freezing constantly!!

  • lanniechantelle Lannie (@lanniechantelle) reported

    To me twice. In customer service, that’s a surefire way to lose customers. As it stands.. I’ve been with you @Bell_Support for the better part of at least a decade. But I expect better. I expect to be provided the truth, especially when your team messed up. It’s not about the 10/

  • KenAlle96980215 Ken Allen (@KenAlle96980215) reported

    @Bell I have never experienced such poor quality television!

  • sunnyja007 anupam jaishwal (@sunnyja007) reported

    @Bell The customer service is at best 3rd class. They promise help and the moment you disconnect the call/chat, everything is forgotten. Have reached out to them 5 times about a billing issue. Every time they say that the concern has been forwarded to the “higher department”.

  • KenAlle96980215 Ken Allen (@KenAlle96980215) reported

    @Bell Terrible signal - freezing all evening!! Time to look at other options!!

  • lanniechantelle Lannie (@lanniechantelle) reported

    So.. received my new @bell phone from @Bell_Support. I inserted the SIM card that arrived with the new phone. SIM card appeared to be locked, and I was unable to activate it online (as the instructions said to). So I call their support team. After being transferred twice.. 1/

  • sheldonn7 Opinionated Oilman (@sheldonn7) reported

    @Bell_Support Already have , we have dealt with a **** install from day one, and still paying the price , can we please get it sorted out this time ? Also I am refusing to pay mileage for the the forth or fifth time to repair mistakes.

  • Scaubs1 Scaübs (@Scaubs1) reported

    @Bell maybe you guys could figure out why my internet went to ****, curiously right after I cancelled my tv sub with you guys

  • ExileeDuQuebec Nathalie Michaud (@ExileeDuQuebec) reported

    @Bell Every day between 10 & 10:30 our wireless internet is down. Any reasons you’d know of? Maintenance? #router2000 #NotGoodWhenYouWork please advise

  • DPocroianu Warrior Of Truth (@DPocroianu) reported

    @sharon_zehr @Bell lol I was never with Bell even as an employee which was free services lol so many employees had other providers instead of free services from Bell thats how much they are disliked by their own people