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Bell Canada outages and service status in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map
  • Bell Canada generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 11, 9:30 PM EDT.
  • 38% Internet (38%)
  • 38% TV (38%)
  • 13% E-mail (13%)
  • 13% Phone (13%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Bell Canada

Bell Canada is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 19 hours ago
Gatineau Internet 6 days ago
Ottawa Phone 6 days ago
Bells Corners TV 8 days ago
Ottawa Internet 9 days ago
Nepean TV 9 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

19 hours ago
Gatineau

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

  • Elisa_MacMillan
    Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario

    @Bell also thanks for charging me for my internet during the black out in Ottawa Sept 2018! And being rude to me on the phone when I asked to be credit for the days without service! I’m so glad I’m a 20 year customer! Oh and let’s not forget the round the minuet charge ups!

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

  • Joshuak88
    Joshua (@Joshuak88) reported from Ottawa, Ontario

    @CraveCanada @Bell uh, guys, it's not live... Send help.

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.

  • evan_ramos
    Evan Ramos (@evan_ramos) reported from Ottawa, Ontario

    @Bell_Support internet is down here in Ottawa :/ when calling support it drops me every time

  • i_am_ryan
    Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario

    It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

  • UE_Loyalist
    𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁 (@UE_Loyalist) reported from Ottawa, Ontario

    I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

  • phatcabb
    Clint Ford Phatcabb 🔴⚫ (@phatcabb) reported from Ottawa, Ontario

    If only all these @CanRevAgency refund text messages were real , I'd be 1 rich dude.. Hey @Bell quit selling our damn information to these ******** 😡😡😡 Thanks , a guy who pays your wages !!!

  • DeannaWhiteCA
    Deanna White ~ Brand Marketer (@DeannaWhiteCA) reported from Ottawa, Ontario

    @Clyde_1957 @Bell_Support As a bell customer for many (too many) years, I’ve leaned this is not an issue at my end. Understand Bell expects it to be up and running in the next hour so. And yes - message should change so new customers don’t go messing with their passwords.

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    @Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

  • chrishofley
    Chris Hofley (@chrishofley) reported from Ottawa, Ontario

    @orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.

  • claude_bourque
    Claude Bourque (@claude_bourque) reported from Ottawa, Ontario

    @Bell_Support your service sucks!

  • barbputnam
    Barbara Putnam 🇨🇦 (@barbputnam) reported from Ottawa, Ontario

    @Bell_Support Digging in #barrhaven any chance that’s the reason we don’t have wifi service?

  • PerrySabourin
    Perry Sabourin (@PerrySabourin) reported from Ottawa, Ontario

    Why isn't @VirginCanada communicating with the public in #Ottawa about their internet outage? Not a word from them!!! #OttawaOutage #Ottawastorm @Bell

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • HenryLe65470565
    Henry Lee (@HenryLe65470565) reported from Ottawa, Ontario

    @thejonlewis @Bell_Support I’m having the same issue here since noon

  • Ottawa_man
    Paul (@Ottawa_man) reported from Ottawa, Ontario

    @Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days

  • ashahid7
    Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • miketheref
    Mike “The Ref” Malowany (@miketheref) reported

    30 MINUTES OF #AEWCollision US CANADIANS HAD TO MISS BECAUSE OF NASCAR!! BECOMING A WEEKLY THING!!! @TonyKhan @Bell you can’t find a better solution, even if we have to check online??? I want my wrestling!!!

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    Week 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well

  • redbull_ryan
    Nagzilla (@redbull_ryan) reported

    @PremierScottMoe @Bell canada is a garbage quebec company that nobody but the east uses... why ******** does Saskatchewan need a Bell AI infrastructure building?!?! For what already??? Who is this benefiting @PremierScottMoe ? Other than yourself and your corrupt friends? What's the jobs for?

  • FwonkD
    Fwönk Daddy (@FwonkD) reported

    @miketheref @TonyKhan @Bell I can’t stand him. I damn near always mute him, especially for Collision.

  • loyaltybuff
    Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • DirkDig999
    Defi Hellcat (@DirkDig999) reported

    @WokeWhisperer @Bell Cancel your Bell subscriptions now.

  • shawnasativa
    shawna (@shawnasativa) reported

    @Bell_Support hey bell, just curious. if i have a channel in my tv package that i no longer want, do you make it easy to cancel online through your site/app without having to speak to someone? because @RogersHelps certainly doesn’t, and now i’m genuinely considering a big switch.

  • binyaameengori
    BG (@binyaameengori) reported

    @Bell Fix your pods. This **** is annoying. Ever few months they start flashing.