Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (56%)
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Phone (16%)
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TV (12%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Nepean, Ottawa, Gloucester, Gatineau, Stittsville, Orléans, Greely and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Internet | |
| Ottawa |
||
| Ottawa |
TV | |
| Nepean |
||
| Ottawa |
Total Blackout | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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Ruud van den Hurk
(@rvandenhurk) reported
from
Ottawa, Ontario
@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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Laís Maurílio
(@lmlais) reported
from
Gatineau, Québec
Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Hans Vivian-Wenzel
(@Hansinator) reported
from
Ottawa, Ontario
Never liked @Bell
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.
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Russel Molot
(@rmolot) reported
from
Ottawa, Ontario
@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF
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Shawn Bethke
(@bethke) reported
from
Gatineau, Québec
Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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🇨🇦Peter Hallinan🇨🇦
(@PeterHallinan1) reported
from
Ottawa, Ontario
@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?
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Dan Auns
(@danauns27) reported
from
Ottawa, Ontario
@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍
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S.J
(@Srivastav_06) reported
from
Ottawa, Ontario
@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Bradley Marc Bulger
(@RainbowBlazie) reported
from
Ottawa, Ontario
@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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Marco
(@Marco_MexCan) reported
from
Ottawa, Ontario
@Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP
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kristina victoria
(@krismaheral) reported
from
Ottawa, Ontario
You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffrey Ellis
(@JeffEllisDraws) reported
@Bell @CraveCanada why am I constantly being locked out of your site on my desktop. No there streaming service is this much of a headache to access. I've enabled all the cookies and data tracking you insist I allow, I've cleared the cache and even rebooted Just garbage
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TTP
(@TimeToPlay007) reported
@FF_MuTeX @BlurryJS @Bell Could be bcuz of router maybe, i had issue with that replace my router so my internet connection is stabled. Currently using TP Ling gamer router is the best.
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Sniperink
(@Sniperink1) reported
@FF_MuTeX @Bell @FF_MuTeX Bro teying switching to Rogers , i had the same issue when i was with Bell, they sent technicians like 7 yimes and couldn't figure out what was wrong, after then i switched to rogers since then no issues except the Outage. LOL
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Gupta
(@ArxGupta) reported
@FF_MuTeX @Bell something i’ve learned when it comes to internet companies, don’t **** with their own modems and routers, always get external routers and modems and connect those, they overcharge for those modems and routers and most of the time they don’t work well, maybe try a separate modem?
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Lisa Fast
(@lisavation) reported
@Bell_Support Worst onboarding ever - tried to move 3 cell #'s to Bell: - Hours on the phone - 6 calls over 5 days - 2 drives into town for SIMS & to activate - Try to port #s then price changes by $250 Give up, cancel, disastrous service, shouldn't be so hard @ISED_CA fix it!
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Hunain
(@Hunain) reported
@Bell_Support Been on the helpline forever and no one’s available. Internet went down all of a sudden and for someone who’s working from home is like a 911 situation! Who tf am I supposed to reach out to get this sorted out
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Janice Stein 🌻
(@jstein0625) reported
@LisaLaFlamme_ So sorry that this was the @CTVNationalNews and @bell chose to end your 30 years of service and dedication. I watched you often with respect. Sending you only best wishes for the future.
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Hunain
(@Hunain) reported
@Bell_Support @Bell_MTSHelps Why can’t you guys just keep a single support account!!! Can someone please help??
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Taimur Ahmed
(@Tamman14) reported
@FF_MuTeX @Bell I had issues with my Internet a while back very similarly.. my speeds would randomly drop until basically 0 and then come back up again. The tech here replaced the co-ax cables (fiber optic for you probably) in my house and it fixed everything so you might need new wiring done
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Puppy
(@Puppysaregods) reported
Ok @Bell your Internet is down don't let this be another Roger's Incident #internetdown