Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (54%)
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Phone (19%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean, Kanata and Orléans.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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CoffeyGrinds (@GrindsCoffey) reported from Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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Diana (@Diana_Bonillaxo) reported from Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Miranda Gray (@mirgray) reported from Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Crystal Night (@Crys_night) reported from Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Mel Chaar (@melwitter) reported from Ottawa, Ontario
@Bell service down #ottawa #south
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CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Mel Chaar (@melwitter) reported from Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Fred Randell (@menewfie) reported from Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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Dave Patterson (@sportsrefs) reported from Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Mark Hermeling (@markhermeling) reported from Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Francois (@FC52308) reported from Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Sonia (@Yorkshire_lassi) reported from Ottawa, Ontario
@Bell_Support need help
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Jeremy (@jeremyincanada) reported from Ottawa, Ontario
@Bell_Support Any chance you have a widespread outage in Ottawa?
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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mysmalltrophy (@mysmalltrophy) reported
@Bell Fibe has been down for hours, phone support is unavailable and customers have been told nothing. A lot of customers, myself included, will be looking for a credit. @Bell_Support
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Dan (@jagster2021) reported
@mka7 @Bell_Support Bell customer service is absolutely non existent. What sort of response is “we’re sorry we can’t take your call right now”? The CRTC need to look at this! #crtc
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Ronnie Turner (@TookARonTurn) reported
@derekbartonart @RainArtChik @Bell_Support Derek-I’m not sure if u watch the adult channel or use ur pvr, but I taped Girthy *****, Bulging Boxes while I was at work & now can’t access them at all. Not sure if u taped any of Rolanda: to Fund a **** from last night but can’t even watch that either. Appreciate any help, thx
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TonyCacK (@TonyCacK) reported
@Bell_Support How do we go about getting a credit for this. I have spent the last hour trying to fix this issue to only find out its on Bell's end...
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Kashyap Nayak (@KashyapPN) reported
@Bell #Bell charged me 1040$ termination fees, customer service team is not helping. Before cancellation they said we will not charge you any termination fees. @Bell_Support #bellcanada @BellMediaPR #BellSupport
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kelly (@kelly28005410) reported
@gr8inall @Bell_Support Been having issues for over a month. Had a tech out other day - said can’t guarantee it would stay fixed. It’s ridiculous- the amount of money we pay and terrible service
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🇨🇦Michael Hewett (@hewett_michael) reported
@HilaryWollis @Bell_Support Should be giving more frequent updates with an outage map!!!
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Susan Hockley 🇨🇦 earthing/homosapien/human (@Susiebondgirl) reported
@Bell_Support Do you have an ETA of normal service please?
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Denis LeBrun (@megade3) reported
@Bell_Support Will be calling in (can't right now -- NO CUSTOMER SERVICE !!) tomorrow to obtain a credit. Thank you.
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Roger Weller (@RogerWeller6) reported
@Bell_Support What is the issue?? No Fibe TV in Toronto.