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Bell Canada outages and service status in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Bell Canada

Bell Canada is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 13 hours ago
Gatineau Internet 4 days ago
Ottawa Wi-fi 18 days ago
Ottawa TV 19 days ago
Ottawa Internet 19 days ago
Ottawa TV 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Marco_MexCan
    Marco (@Marco_MexCan) reported from Ottawa, Ontario

    @Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP

  • Smardie96
    ~OttawaGirl~ (@Smardie96) reported from Ottawa, Ontario

    Yo @Bell, when someone wants to cancel a service with you, respect their damn decisions and stop calling them 24/7 with "better deals". I hate being disrespectful to people but y'all literally ask for it.

  • DeannaWhiteCA
    Deanna White ~ Brand Marketer (@DeannaWhiteCA) reported from Ottawa, Ontario

    @Clyde_1957 @Bell_Support As a bell customer for many (too many) years, I’ve leaned this is not an issue at my end. Understand Bell expects it to be up and running in the next hour so. And yes - message should change so new customers don’t go messing with their passwords.

  • bethke
    Shawn Bethke (@bethke) reported from Gatineau, Quebec

    Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    So, you folks having trouble? @Bell_Support ......trying to watch #HungarianGP #F1 and your service is flakey/bad. #ugh

  • StephaneOCH_LCO
    Stéphane Giguère (@StephaneOCH_LCO) reported from Ottawa, Ontario

    @myworldtaw @Bell Can be worst : change provider … 4 hours between Bell and Vidéotron for my father’s cell

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come to our home… that turnaround time is too long! 😡 #frustrated

  • Wanda_Quinn
    Wanda Quinn (@Wanda_Quinn) reported from Gatineau, Quebec

    @Bell_Support Is there an outage in Gatineau?

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer

  • chrishofley
    Chris Hofley (@chrishofley) reported from Ottawa, Ontario

    @orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.

  • BeaverOntario
    J̶O̸N̶ (@BeaverOntario) reported from Ottawa, Ontario

    @DaryRezvani Now that they have @Bell behind them, they can do anything they want, big coin BELL is like Canada's AT&T - giant telecom/media conglomerate! They own the cellphone towers, a sports network, news, satellites, streaming company, etc etc etc They rent the US rights to HULU

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?

  • Srivastav_06
    S.J (@Srivastav_06) reported from Ottawa, Ontario

    @Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

  • MayoBruce
    Bruce Mayo (@MayoBruce) reported from Ottawa, Ontario

    @KeepYerHeadOn @Bell Jonker said 10 trucks from his company Jonker Trucking Inc. participated in the full threeweek protest, shutting down city streets near Parliament Hill until they were forced to leave on the weekend. Two of his trucks were towed and impounded.

  • DeannaWhiteCA
    Deanna White ~ Brand Marketer (@DeannaWhiteCA) reported from Ottawa, Ontario

    @AlexBond2022 @Clyde_1957 @Bell_Support Thanks too bad. Well you know for next time.

  • Davibrass
    Davïd (@Davibrass) reported from Ottawa, Ontario

    @noe38concepts @Senators @Bell Wtf is he doing lol

  • PerrySabourin
    Perry Sabourin (@PerrySabourin) reported from Ottawa, Ontario

    Why isn't @VirginCanada communicating with the public in #Ottawa about their internet outage? Not a word from them!!! #OttawaOutage #Ottawastorm @Bell

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Slothius
    Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported

    @bell is worthless no support resolution for a week now people closing tickets and not providing help holdinv my account hostage #CustomerExperience #CustomerSupport

  • robilarious
    Kevin Roberto (@robilarious) reported

    @Bell_Support @Bell If your strategy was to roll out a stinker of an AI customer service replacement and frustrate long time customers Congrats, you’ve succeeded! I always longed for a $130/mo service supported by low IQ robots, sending callers back to the main menu 10x 😖😡

  • PaulDix96131659
    Paul D (@PaulDix96131659) reported

    @ryangerritsen @Bell I use Teksavvy , it is the cheapest one out there and very reliable. I have had Teksavvy for 8 years, no problems

  • Slothius
    Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported

    Going on a week without access to my data because @Bell doesn’t have the brain power to solve a tech issue.

  • Kett4short
    Kett (@Kett4short) reported

    @JFN1971 I hang up as soon as I hear them! So think about that @Bell @TELUS and whoever else thinks they are saving money by going offshore.

  • EJ39206913
    EJ (@EJ39206913) reported

    @ryangerritsen @Bell They are all the same. Every few months you have to spend a whole lot of time of the phone with what they call customer retention - renegotiating your services to bring the price down. It is a game. However, at the end you will always pay more even after so called discounts.

  • Awong94
    Anthony Wong (@Awong94) reported

    @Bell your customer very poor and cannot procees my issue after 1 1/2 hours very sad might have to think of changing soon

  • darkstarrrrr11
    darkstarr05 (@darkstarrrrr11) reported

    @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

  • MommaMeaghs
    MOMMA ME (@MommaMeaghs) reported

    @ryangerritsen @Bell Call customer retention. I always do.

  • 0bserv3rs
    Observer (@0bserv3rs) reported

    @ryangerritsen @Bell CTV News is owned by Bell. Cancel Bell.