Bell Canada outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (48%)
• Phone (24%)
• TV (13%)
• Wi-fi (8%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, and Nepean.

City	Problem Type	Report Time
Gatineau	Internet	3 days ago
Ottawa	Wi-fi	18 days ago
Ottawa	TV	18 days ago
Ottawa	Internet	18 days ago
Ottawa	TV	18 days ago
Ottawa	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  danielle moorman (@moorman_neph) reported 6 minutes ago from Ottawa, Ontario

  Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

• 
  Michael Suddard (@MichaelSuddard) reported 9 minutes ago from Ottawa, Ontario

  @frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.

• 
  danielle moorman (@moorman_neph) reported 19 minutes ago from Ottawa, Ontario

  @Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

• 
  Michael Suddard (@MichaelSuddard) reported 20 minutes ago from Ottawa, Ontario

  @Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

• 
  Michael Suddard (@MichaelSuddard) reported 20 minutes ago from Ottawa, Ontario

  @mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.

• 
  Vanessa Amato (@vanessa_amato) reported 21 minutes ago from Ottawa, Ontario

  It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

• 
  Vanessa Amato (@vanessa_amato) reported 24 minutes ago from Ottawa, Ontario

  If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

• 
  Diana (@Diana_Bonillaxo) reported 25 minutes ago from Ottawa, Ontario

  @Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

• 
  Jo-Anne (@JoAnneSinclair1) reported 30 minutes ago from Ottawa, Ontario

  @Bell_Support is internet down in Ottawa

• 
  Paul (@Ottawa_man) reported 35 minutes ago from Ottawa, Ontario

  @Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days

• 
  Ryan Matthews (@i_am_ryan) reported 35 minutes ago from Ottawa, Ontario

  It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

• 
  Mitchell Leitman (@MitchellLeitman) reported 39 minutes ago from Ottawa, Ontario

  @Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks

• 
  Mel Chaar (@melwitter) reported 39 minutes ago from Ottawa, Ontario

  @Bell_Support #internet service down #Ottawa south.

• 
  Stephen J. MacDonald (@StephenJMac) reported 43 minutes ago from Ottawa, Ontario

  Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh

• 
  Michael H Vickers (@mhbvickers) reported 44 minutes ago from Ottawa, Ontario

  @MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.

• 
  Mel Chaar (@melwitter) reported 45 minutes ago from Ottawa, Ontario

  @Bell service down #ottawa #south

• 
  Michael Suddard (@MichaelSuddard) reported 46 minutes ago from Ottawa, Ontario

  @Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).

• 
  Michael Suddard (@MichaelSuddard) reported 47 minutes ago from Ottawa, Ontario

  @mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.

• 
  Michael Suddard (@MichaelSuddard) reported 56 minutes ago from Ottawa, Ontario

  @Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.

• 
  Michael H Vickers (@mhbvickers) reported 59 minutes ago from Ottawa, Ontario

  @MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather Bagg (@BaggHeather) reported 5 minutes ago

  @Bell_Support I still have service issues. Some calls are coming through but most aren't and I cannot call out

• 
  Bright Light (@BrightLight1312) reported 6 minutes ago

  @Bell @Bell_Support I'm having problems with a heartless corporation who thinks it completely fine to try to extort extra sales from a grieving relative when one of their 40+ year long customers passes away. Waited until we paid the bill then just cancelled her service. Despicable @Bell never again!

• 
  Cheetham Compound (@CompoundPfm) reported 8 minutes ago

  @Bell_Support had no service 4 a week. Had no service 2 wks ago & you sent a guy to fix it. It lasted a wk. went down again last Sunday. I called. 45 mins on hold. I texted & was told someone would get back to me Nobody did Called again. Told someone would come today. Nobody here

• 
  Starving Artist (@blerghhh) reported 12 minutes ago

  Hey @Bell_Support I just got another rude call from your overseas sales department. Why don't you hire Canadians? And why are your call reps so rude? As soon as he found out I already was a bell customer he muttered some profanities and hung up. I'll have regrets if this persists

• 
  Lukasz Magi (@lukaszmagi) reported 13 minutes ago

  @Raptors @pskills43 @Bell Finally. Glad to see his support, much help

• 
  Craig (@user14201) reported 16 minutes ago

  @Bell_Support is there some kind of wide Fibe service outage? Mines been down since 9am. I've rebooted, unplugged, swapped cables, so the problem is obviously on your end of with broken equipment you've given us. I refuse to waste time troubleshooting your systems problems.

• 
  SoSeriuzmgmt (@seriuzmgmt) reported 18 minutes ago

  I have never been so frustrated with @Bell and their loyalty team. The only time their ready to offer you discounts & waste ur time is after cancellation requests r submitted ….then Bell reps put in fake change quotes to look productive #unacceptable I need a refund

• 
  🅽🅸🆇🆈.❍🅽🅻🅸🅽🅴 (@NixyOnline) reported 19 minutes ago

  So @bell how good of a deal for those of us leading @Rogers , their high prices, false charges on bills and unreliable service behind?

• 
  Pilk (@pilkoids) reported 19 minutes ago

  @RogersHelps I already called. You guys are going to take 4 days to rectify the issue. Tech guy said that it was problem with a Node in our neighborhood affecting 30 homes. We're switching to @Bell

• 
  B.J. Armstrong (@GalbraithCity) reported 22 minutes ago

  @Bell Or, your garbage product could just work