Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (55%)
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Phone (17%)
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TV (11%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, Nepean, Kanata, Stittsville and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
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| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
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| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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SensOfficeRalph
(@SensOfficeRalph) reported
from
Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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BrEnDa🌻🇨🇦
(@srslycanadian) reported
from
Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Fred Randell
(@menewfie) reported
from
Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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CoffeyGrinds
(@GrindsCoffey) reported
from
Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@danmcguirempls @Bell Anyhow, I do have hope because of her as I finally will have access to a care team today and Facebook Bell moderator also has a higher Tier support checking in on Monday. Finally but it took social media to escalate when it should not have to happen.
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Nicky
(@theelderleto) reported
@Bell_Support im about to chuck everything. I just was told you have a 90 day warranty on modems and I have to go chase down a 3rd party battery for it? Your tech was here last night to fix it and said nothing and your website says they don’t require a warranty!
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mama bear
(@mamaBear426) reported
@Laptitedanis @Bell We had a ton of issues when we moved. We were promised a deal for our new home (it was on our existing file).They said the offer was no longer available. A supervisor fixed it & even he was apologetic b/c he saw on my file it was prearranged. Horrible customer service!
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Warrior Of Truth
(@DPocroianu) reported
@JonathanEdesign @Bell @JustinTrudeau And if Bell didn't **** taxpayers enough now Bell overturned the CRTC decision made in 2019 in Bells favor so Telecoms can overcharge us customers & rip us off some more #FireIanScott #CrtcScandal
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nene
(@softspoknman) reported
@Bell worst service. Promotion ended so I reached customer dep. to hear new offer. The “best” offer they can do is ONLY $5 credit, asking me to pay $60/mo more than what I used to pay. leave from Bell. Bell is sweet at the beginning but worst after. $60/mo more,ridiculous
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#Underyourskin. 🩹
(@iamdaytonjames) reported
@p8r8s @Bell_Support Front Street E here, been down since Thursday (22nd) it is now Sunday morning and still nothing.
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Old Chunky Boy
(@ginger_cam80) reported
@Bell_Support Can you provide an option that allows customers to just cancel a service without being given a sales pitch? It’s not fair to your CS reps or customers.
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Azeez
(@Azeez87066383) reported
@Bell @Bell_Support very sad for such a big corporation they can't even give a new customer a proper customer service I'm very disappointed with bell.
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@danmcguirempls @Bell I meant three separate account numbers into one group account with main line and additional lines. They could not seem to figure it out as there were a mixture of corporate and consumer lines and their support could not seem to wrap their head around it. The two sides don’t talk
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nene
(@softspoknman) reported
@Bell_Support @spindogg802 Their best offer that Bell did to me today was asking me to pay $60 more per month for same service. And they expect you to be loyal. Be careful