Bell Canada Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and phone.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Bell Canada
Bell Canada is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (22%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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BrEnDa🌻🇨🇦
(@srslycanadian) reported
from
Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
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Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Fred Randell
(@menewfie) reported
from
Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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SensOfficeRalph
(@SensOfficeRalph) reported
from
Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Sonia
(@Yorkshire_lassi) reported
from
Ottawa, Ontario
@Bell_Support need help
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CoffeyGrinds
(@GrindsCoffey) reported
from
Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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p
(@pigeonpaige) reported
@Bell my tv, landline and wifi have been out for 6 days. Many techs have come and none of them have fixed the issue. None of ur managers will talk to me to give me an answer. I haven’t been able to do my job because I don’t have internet. Y’all gunna pay my lost wages??
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Rajasekar Jothiramalingam
(@sekarapp) reported
@Bell_Support @Nazzle80 I have similar problem in the postal code H8N area, Montreal.
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Raymond
(@Raymond_Seto) reported
@Bell Two hour computer outage so you can’t setup a new account? We’re off to another good start.
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Joe
(@compuperskills) reported
Enough is enough. @CRTCeng there has to be something you can help with. This is absolutely atrocious the way @Bell @Bell_Support is handling their services for paying customers. I’ve gone above and beyond trying to restore my services. Even drove to a store and replaced my modem
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Warrior Of Truth
(@DPocroianu) reported
I worked hard to build an honest life for myself went to College & University for 7 yrs & then took a job @bell & in 2 yrs I was broken & diagnosed with #PTSD. I wanted to have a normal life. a career & a family & another child now after 12 yrs of being sick my future is over
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Tv
(@Tv09337856) reported
@DPocroianu @Bell It may help one day if all these predators actually were put on billboards
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Raymond
(@Raymond_Seto) reported
Great customer service from @Bell. Spent 40 mins getting sales pitches and transfers only to find out the dept I need closed 10 mins ago. What am I trying to do? Open an account for a smart watch. Also the number for the dept I need is the one I originally dialed.
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Fair Treatment
(@FairTreatment5) reported
@Bell Please stop Telecommunication companies Bell & Rogers, to put extra charges on our bill, as we pass through the tuff situation and have no job no increment in our sallary,These companies become GREEDY, instead of giving relief to their loyal customer they start ripping them
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Terry Hussey
(@Terry_Hussey) reported
@iliekfreezies @Bell The Bell on demand interface is absolute garbage.
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Ian JS Babcock☕🧢
(@OldDetroitPunk) reported
@teeniemartini @Bell Roku is an option my only live friend enjoys. Doesn't pay for anything he doesn't want (I don't have TV) just an alternative that I've seen work. (and never heard anything bad about.)