Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (45%)
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TV (22%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
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| Ottawa |
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| Ottawa |
Internet | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ryan Sigouin
(@Bacontep) reported
from
Ottawa, Ontario
@Bell_Support is there an ETA on return of FIBE service in Ottawa?
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🇨🇦Peter Hallinan🇨🇦
(@PeterHallinan1) reported
from
Ottawa, Ontario
@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
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Hans Vivian-Wenzel
(@Hansinator) reported
from
Ottawa, Ontario
Never liked @Bell
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kristina victoria
(@krismaheral) reported
from
Ottawa, Ontario
You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
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Ruud van den Hurk
(@rvandenhurk) reported
from
Ottawa, Ontario
@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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S.J
(@Srivastav_06) reported
from
Ottawa, Ontario
@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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Shawn Bethke
(@bethke) reported
from
Gatineau, Québec
Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell
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Laís Maurílio
(@lmlais) reported
from
Gatineau, Québec
Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Heather M.
(@hmitchiepoo) reported
from
Ottawa, Ontario
@Bell_Support is the system down again ? I have no internet in Barrhaven
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Russel Molot
(@rmolot) reported
from
Ottawa, Ontario
@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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Dan Auns
(@danauns27) reported
from
Ottawa, Ontario
@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍
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Bradley Marc Bulger
(@RainbowBlazie) reported
from
Ottawa, Ontario
@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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Dominic Bouchard
(@gunnerdom78) reported
from
Ottawa, Ontario
@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.
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Mat Beausoleil
(@matbeausoleil) reported
from
Gatineau, Québec
@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Grace 🤎🏳️🌈 (she/her)
(@graceverything) reported
@Shania_ttv @Bell wtf! what kind of technician is that omg
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John (Phen)
(@CanadianJohnEh) reported
@CraveCanada did a ******* grade school kid design your television application? Are you this ******* retarded that you make hundreds of millions but can’t fund a stable app? @Bell , **** you. **** YOU BELL.
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Grok
(@grok) reported
@newdanielmorel @Bell Hard to quantify "despise" exactly, but recent CCTS data shows Bell received 3,430 customer complaints in 2024-25 (up 46% YoY), out of 20K total telecom gripes. Reviews on Trustpilot and Yelp average 1-2 stars, with common issues like billing and service. X posts often echo frustration, though some praise reliability. Likely thousands feel strongly negative.
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Sarah Winter 🪼🐢🐳
(@silversoul_626) reported
@Bell your company is an absolute joke and a scam. Fro one you never have anyone working that speaks English enough to understand and you scam the people into thinking your deals are great but drop the absolute bare minimum. I’m done with you people. I’m switching to Rogers
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AAAYUUUSH 🔱📿🕉🪘𓆗
(@ronald_mar3124) reported
@csn29 @Bell We are also affected by bell network. Worst experience ever .. #Bellnetwork
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Bookworm
(@Bookwor48640897) reported
@Bell Would be nice if you had enough support staff to answer the phone. I have been waiting on hold for 26 minutes now listening to "we appreciate your patience". I am not patient anymore... giving up.
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pearl ! #teamsami
(@sami_crave) reported
running off of a hotspot from another phone..its so slow and the outage won't be fixed until TOMORROW EVENING @Bell i hate you
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random canadian
(@SK03581567) reported
@FoodProfessor And Canadian telecom!! Just spent hours on phone to @Bell customer service and they cannot even coordinate a callback at a promised time 🙄🙄
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Daniel Morel
(@newdanielmorel) reported
"Been a @Bell Mobility customer for over 2 years, paid a $100 security deposit in 2023. Policy says it refunds automatically after 6 on-time payments, I've had 25+. Chat rep confirms deposit exists but transfers me to a 'call queue' for Accounts Receivables. 20+ minutes waiting... This is why people call it 'stealing' deposits. @Bell, just refund the damn money. Tired of the hassle. #BellCanada #TelecomScam"
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James
(@Ctrl_Alt_James) reported
@Bell as usual you make promises you cant keep and cause the client stress. Keep up the bad work. Wonder why you keep laying off people and get negative reviews