Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (20%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean, Kanata and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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Sonia
(@Yorkshire_lassi) reported
from
Ottawa, Ontario
@Bell_Support need help
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Any chance you have a widespread outage in Ottawa?
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Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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CoffeyGrinds
(@GrindsCoffey) reported
from
Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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SensOfficeRalph
(@SensOfficeRalph) reported
from
Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Fred Randell
(@menewfie) reported
from
Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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BrEnDa🌻🇨🇦
(@srslycanadian) reported
from
Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Let's talk to it.
(@catfatbat) reported
@Bell how much for good internet that doesn't ******* suck? I'm sick and tired of being the only one with lag issues.
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humanitaires
(@Humanitaires) reported
@RobertSergiel @Bell_Support And no one will be fired. This is how they operates. Wish the vp would give me a call so I can complain agaisnt all employees who where rude, unprofessional. Unpolite. I have all employee numbers but no one care....
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VP-Elect Baby DeadEye Tweeter
(@montreal_baby) reported
@Bell_Support In Montreal and internet has been down ALL afternoon and I need to work! I have a ticket open but its a Bell problem so no clue when it comes back up. What is going on?!?! I have work tomorrow AM and updates would be NICE
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MARIA GRECO
(@MARIAGR57486609) reported
@Bell_Support @PatForanCTVNews @CP24 #CustomerService #customerexperience Vulnerable senior on Lifeline left without telephone service. All this due to employee error! Have emailed executive office. High level of stress and anxiety for family! Still waiting for service!!!
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leftbob🌊🇨🇦🇺🇸
(@leftbobgolfer) reported
@Bell That looks like a picture of an @bell customer service desk, as in, no live person to speak with. Likely better than the mistreatment and lies you get from the real ones and the definite reason there'll never be another bell product or service in my home.
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Gennelle Cruz
(@gennelle_) reported
Your **** service makes me wanna blow my brains out @Bell_Support
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katie
(@oceanwavebIues) reported
and @bell i’m so mad at y’all for putting fibe into my street and cutting my wifi line in half. 👍🏻 please fix it i don’t care if the ground is frozen please come fix it
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obliviouscookiemonster99
(@obliviouscooki2) reported
@Bell_Support Trying to cancel my upgrade but im passed on from 1 CSR to another
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Mr.NotNice
(@Mr_NotNice_) reported
I been on the damn phone on hold for an hour with @Bell_Support and no one yet this is crazy 😒😒😒
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Karen Daynard
(@KarenDaynard) reported
@EricLiptonNYT It's ridiculous. I've never had better service from @Bell than after I cancelled my account. I guess they didn't believe me when I told them I would. I still get crappy Internet (being rural Ontario) but at least I'm only paying 1/3 the price of Bell.