Bell Canada outages and service status in Ottawa, Ontario
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Full Outage Map
- Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Sep 16, 6:10 PM EDT.
- Internet (45%)
- E-mail (18%)
- Phone (18%)
- Total Blackout (9%)
- TV (9%)
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
2 days ago | |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
TV | 10 days ago |
|
Ottawa
|
Phone | 12 days ago |
|
Ottawa
|
Total Blackout | 14 days ago |
|
Ottawa
|
Internet | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Henry Lee (@HenryLe65470565) reported from Ottawa, Ontario@thejonlewis @Bell_Support I’m having the same issue here since noon
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Heather M. (@hmitchiepoo) reported from Ottawa, Ontario@Bell_Support is the system down again ? I have no internet in Barrhaven
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Ryan Matthews (@i_am_ryan) reported from Ottawa, OntarioIt’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Deanna White ~ Brand Marketer (@DeannaWhiteCA) reported from Ottawa, Ontario@Clyde_1957 @Bell_Support As a bell customer for many (too many) years, I’ve leaned this is not an issue at my end. Understand Bell expects it to be up and running in the next hour so. And yes - message should change so new customers don’t go messing with their passwords.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
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Miranda Gray (@mirgray) reported from Ottawa, Ontario@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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KK👨🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, OntarioHad trouble leaving the other direction today because the extra traffic cones they were supposed to keep on the road were put onto the sidewalk my wheelchair could not get past I pushed them onto the road and I put in another complaint to @ottawacity @Bell #NEISvoid
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Vanessa Amato (@vanessa_amato) reported from Ottawa, OntarioIt’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Jasmine E. Paton (@JaszyPaton) reported from Ottawa, OntarioOur @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡
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CoffeyGrinds (@GrindsCoffey) reported from Ottawa, OntarioWow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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Glenn Nugent (@gnugent9) reported from Ottawa, Ontario@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Jeremy (@jeremyincanada) reported from Ottawa, Ontario@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@Bell_Support #BellLetsTalk about how you won’t help me with my brand new phone that doesn’t work. I’ve spoken to 4 agents now and they expect me to return my phone and wait 7-10 days to get a new one back? This is a work phone. Please help me make sense of this.
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Adnan Shahid (@ashahid7) reported from Ottawa, Ontario@Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown
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Mark Hermeling (@markhermeling) reported from Ottawa, Ontario@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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DonDraper (@OnAShipOfFools) reportedAfter a whole week, @Bell has been unable to address my email issues. One week. Can you imagine not having access to your email for a week? Bell technical said they would email me with a status update. You can’t make this stuff up
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Kimberly (@broddy83) reported@Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.
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Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
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Jimmy Davis (@JimmyDavis28) reported@Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.
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DonDraper (@OnAShipOfFools) reported@Bell Why would you address this faster after I post on social media vs me (now) spending hours on the phone talking to your tech support. I know exactly what my bundle costs me and I’m actively looking to cancel all services.
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Crystal Vargas (@IConcedeToNoOne) reported@Bell I am not the one having issues with you. @Reil76 is. Contact him. I haven't been with you for years. And, never will be again.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell My favourite is being a software developer who works in web hosting and virtual servers being asked why I need such high internet speeds? None of your damn business??
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Bobby Fun (@RRohampton) reported@broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.
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Jon Stone (@Stoney_13) reported@harbourtechx @Bell @Bell_Support Any resolution yet?
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Tanner Thomas (@Tanner_Thomas95) reported@Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there