Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
||
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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CoffeyGrinds
(@GrindsCoffey) reported
from
Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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BrEnDa🌻🇨🇦
(@srslycanadian) reported
from
Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Mitchell Leitman
(@MitchellLeitman) reported
from
Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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Jo-Anne
(@JoAnneSinclair1) reported
from
Ottawa, Ontario
@Bell_Support is internet down in Ottawa
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Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Nadeem
(@NadeemAhmadhere) reported
@Bell crappy service … I had asked for an upgrade on my internet service at home . Technician will come in 2 days to effect the upgrade . Was told by the contact center that home internet will be down till then as upgrade process was initiated !! Wonderful
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Nadeem
(@NadeemAhmadhere) reported
@Bell_Support Since the day I asked for an upgrade , I have been called by your service providers on how good the service is going to be . If I had a choice , I will change the provider today
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ⓘ SoundBite 🇮🇹 🇨🇦
(@SoundBite_00) reported
Stealing neighbour's internet because @TekSavvyCSR is down at my shop. It looks like @Bell isn't playing nice again with third party providers.
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M I S B A H مصباح الدین حسن
(@MisbahHassan786) reported
@Bell_Support I am going to look around for the package that can work for my household in a day or two. I will call @Bell to cancel my service when I figure it out. I have Bell cell phone and can use data but kids have no choice for their school work but rely on Bell's horrible Wi-Fi 😢
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Chris Patton
(@Chris__Patton) reported
@Bell_Support was with @rogers all my life, switched over to Bell a few months ago and there's been non-stop issues. Can't get a single bill correct. Just had an incredibly rude Bell agent on the phone. Going to switch back to Rogers
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D Rock
(@DRock91612182) reported
@Bell Can I get the number to canadian call center? I keep getting Phillipines call centers. Nothing against the foreign call centers but they are very by the book and don't care about customers service l, they just care about following script/orders.
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Dr. Romik Vadhvana
(@DrRomikVadhvana) reported
@Bell_Support spoke to burried wire service - told installation is done but it’s not done, they lied and suppose to be done before 2nd nov but now 5th Dec, seriously??#worstcustomerservice #customerexperience
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Matt
(@Matt_Lavergne) reported
Forever waiting for @TSN_Sports / @Bell to fix their damn app and make an Android TV app already. What a great day to watch a poorly casted western final when I can watch the Baltimore game in a crispy stream 🙃
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Sharon
(@SmilingSerenity) reported
@diana_murphy613 I was an @Bell customer for 52 years. FINALLY, got tired of ‘little’ increases every month. Then, small ‘loyalty’ discount - then increases and so on! I am paying almost $70 less a month and getting great internet, TV + I have a landline.
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Nadeem
(@NadeemAhmadhere) reported
@Bell_Support I have been with technician on call for 4 hrs . They even made me go to a service station to exchange the modem. What a waste of weekend