Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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TV (19%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Kanata, Ottawa, Orléans, Gatineau and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Kanata |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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SensOfficeRalph
(@SensOfficeRalph) reported
from
Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Fred Randell
(@menewfie) reported
from
Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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BrEnDa🌻🇨🇦
(@srslycanadian) reported
from
Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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CoffeyGrinds
(@GrindsCoffey) reported
from
Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Now I just switched from bell to another provider just because I got a good deal but I never had a problem with my services. I was with them for 8 yrs
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farnaz
(@farnaznaz) reported
@Bell every time I call the customer service 18664810944 I spend 2-3 hours on the phone. Last agent responded me from Philippine and he said his supervisor will call me in 2 hours! That would be my 10:30 pm. It’s 11:20 pm and still no calls.
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anupam jaishwal
(@sunnyja007) reported
@DarkwolfAmatiel @Bell_Support That is what i can see. Its been almost 24 hours since the cc reached out to me saying they are looking for a “resolution”. Still no updates. @Bell_Support
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Lsan
(@LsanSays) reported
So my internet is down (thank you, @Bell). This will either be my most productive day in months, or the day I finally "go out for a pack of smokes"
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Trent
(@Trentleey) reported
@Bell your customer service cat feature has no links on your website. How can I chat if I can't choose to chat??? 🤷🤷🤷
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James Possamai
(@Phokse_Guy) reported
@FreedSongbird @Bell Oops, wrong number. I believe @Bell has been taking advantage of all of their customers for decades. The will never record half of my last decades of calls asking them to treat me fairly. They seem to record how my bill goes up and I get services I don't want. For less
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farnaz
(@farnaznaz) reported
@Bell after a bunch of back and forth of messages, nothing had happened. It’s been 6 months that Bell by mistake blocked our long distance provider. Since August and after many times of calling and follow ups, the issue is not resolved. Every time we call, it takes 2-3 hours
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SportsMom 🏒🏒🥅🏒
(@Nilan3073) reported
@eric_habs @Bell_Support I am with you 💯, I was done with Bell when they told me that they would not offer me any credits or a free movie channel extra ... for not have internet service because I never actually lost service !! Honestly if it were my choice I would’ve switched to Vidéotron, even w/PKP.
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Ya there is the whole pkp thing but again I’m saving money and that’s what my wife wants. But if my service was bad I’d give them a chance to fix and but after that I’m done. Anyway I hope it gets fixed eventually for your kids schooling
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Pav Wander
(@PavWander) reported
@Bell_Support wondering if there any service issues in North Toronto - internet just suddenly went out.