Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (44%)
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TV (22%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?
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Jasmine E. Paton
(@JaszyPaton) reported
from
Ottawa, Ontario
Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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Marco
(@Marco_MexCan) reported
from
Ottawa, Ontario
@Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP
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Bradley Marc Bulger
(@RainbowBlazie) reported
from
Ottawa, Ontario
@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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Stéphane Giguère
(@StephaneOCH_LCO) reported
from
Ottawa, Ontario
@myworldtaw @Bell Can be worst : change provider … 4 hours between Bell and Vidéotron for my father’s cell
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~OttawaGirl~
(@Smardie96) reported
from
Ottawa, Ontario
Yo @Bell, when someone wants to cancel a service with you, respect their damn decisions and stop calling them 24/7 with "better deals". I hate being disrespectful to people but y'all literally ask for it.
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Hans Vivian-Wenzel
(@Hansinator) reported
from
Ottawa, Ontario
Never liked @Bell
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Bruce Mayo
(@MayoBruce) reported
from
Ottawa, Ontario
@KeepYerHeadOn @Bell Jonker said 10 trucks from his company Jonker Trucking Inc. participated in the full threeweek protest, shutting down city streets near Parliament Hill until they were forced to leave on the weekend. Two of his trucks were towed and impounded.
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
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Wanda Quinn
(@Wanda_Quinn) reported
from
Gatineau, Québec
@Bell_Support Is there an outage in Gatineau?
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Chris Hofley
(@chrishofley) reported
from
Ottawa, Ontario
@orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.
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🇨🇦Peter Hallinan🇨🇦
(@PeterHallinan1) reported
from
Ottawa, Ontario
@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”
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Jasmine E. Paton
(@JaszyPaton) reported
from
Ottawa, Ontario
Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come to our home… that turnaround time is too long! 😡 #frustrated
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Davïd
(@Davibrass) reported
from
Ottawa, Ontario
@noe38concepts @Senators @Bell Wtf is he doing lol
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.
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Shawn Bethke
(@bethke) reported
from
Gatineau, Québec
Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell
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J̶O̸N̶
(@BeaverOntario) reported
from
Ottawa, Ontario
@DaryRezvani Now that they have @Bell behind them, they can do anything they want, big coin BELL is like Canada's AT&T - giant telecom/media conglomerate! They own the cellphone towers, a sports network, news, satellites, streaming company, etc etc etc They rent the US rights to HULU
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S.J
(@Srivastav_06) reported
from
Ottawa, Ontario
@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Matt 🏳️🌈/🇨🇦/🇺🇸 (He/Him)
(@imthegaybaker) reported
@bell I didn’t come to Canada to be gaslit by telecom support reps. If I wanted that treatment I would have stayed in the US with @comcast. How do I reach a person who can do more than canned responses? Perhaps #ctrc
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Ayman Garout
(@meemo_ammony) reported
@Bell_Support Every time I asked for help via DM you sent someone to call me and I spent 30 at least with everyone. Then they said turn off the device and it works but it didn't. Last call which was last month the agent told me she will send a new SIM card and it has been 40 days and I didn't
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𝒜𝓃𝑔𝑒𝓁𝒶 𝐿𝒶𝓋𝒶𝓁𝓁𝑒𝑒🍁
(@Angie_Lavallee) reported
@Bell just had one of the best customer service peeps for almost 2 hours. Miigwech.
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Ron Perlman's chin
(@burkby) reported
from
Toronto, Ontario
@chriscrerar @Bell_Support Like why not send affected customers a push notification of a text? Why do I always have to call Bell and ask if there's a problem.
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Hugh Culliton: Ford's govt is corrupt!
(@CullitonHugh) reported
@Bell_Support If you had checked your records prior to this insolent response, you would have seen that I replaced my modem last week as well a service rep was here twice. The problem is NOT at my end, as I've told you repeatedly. Yet, like this response demonstrates, your not listening.
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Sean💙
(@Drexl_wow) reported
@Bell_Support tells me to take my issue to@TU_Canada and @equifaxcanada they both require a letter of confirmation saying my account - WHICH HAS NEVER BEEN LATE - is up to date. For 3 months Bell has bounced me around to Customer Care and Loyalty reps and no one can provide this
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SUPERTF SZN 🥖🐐🔥
(@SUPER1SZN) reported
@Bell Your internet sucks + ratio
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Apollo44
(@Farukb44) reported
2-Isn't it a shame to set a trap for us middle class who are having difficulties in living @Bell ? Wanting to save more every month, trying to pay less money, Canada's biggest corporation wants to rob us? What is the problem ? #bellcanada
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Kandis Church
(@church_kandis) reported
@Bell has TERRIBLE customer service. They are painful to talk to over the phone. It takes hours to get answers about simple tasks, and most of the time they don’t even complete the task!…which you find out about the next time you have to call. The company should be shutdown!
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Ron Perlman's chin
(@burkby) reported
@chriscrerar @Bell_Support Ceejay: Based on the information we received from our field technicians, a garden contractor mistakenly cut the fiber line which resulted in affecting other internet service customers in the area. I'm in M5M