Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Ottawa, Ontario 12/14/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (20%)

    TV (20%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Kanata, Orléans, Gatineau and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaKanata TV
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • HenryLe65470565 Henry Lee (@HenryLe65470565) reported from Ottawa, Ontario

    @thejonlewis @Bell_Support I’m having the same issue here since noon

  • Diaspora3LvW Leah Williams (@Diaspora3LvW) reported from Ottawa, Ontario

    First week back at working full time during the day and @Bell @Bell_Support gives me an internet outage. UGH!!!!

  • SirJames1960 James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell The least your company could do is post something about the outage across Ontario

  • ashahid7 Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

  • gunnerdom78 Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @KelC_Schmitz @Bell_Support I did several times. Still not working.

  • SensOfficeRalph SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • jeremyincanada Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Any chance you have a widespread outage in Ottawa?

  • RalphCField1 Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

  • MMWCD Jamie LeBlanc (@MMWCD) reported from Ottawa, Ontario

    @Bell is service down in #ottawa #centertown

  • menewfie Fred Randell (@menewfie) reported from Ottawa, Ontario

    @Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • _fullofgrace Kelly Deering (@_fullofgrace) reported from Ottawa, Ontario

    @Bell_Support error 2000, is Bell down?

  • SirJames1960 James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell what is up with service in ontario

  • walk_softly Jennifer Rothwell (@walk_softly) reported from Ottawa, Ontario

    @thatcapdj @Bell_Support @MFWCollins I just get a busy signal.

  • gowd2 gowd2 (@gowd2) reported from Ottawa, Ontario

    @Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .

  • evan_ramos Evan Ramos (@evan_ramos) reported from Ottawa, Ontario

    @Bell_Support internet is down here in Ottawa :/ when calling support it drops me every time

  • barbputnam Barbara Putnam 🇨🇦 (@barbputnam) reported from Ottawa, Ontario

    @Bell_Support Digging in #barrhaven any chance that’s the reason we don’t have wifi service?

  • Yorkshire_lassi Sonia (@Yorkshire_lassi) reported from Ottawa, Ontario

    @Bell_Support need help

  • CADsAcademy CADs Academy (@CADsAcademy) reported from Ottawa, Ontario

    @TheRealDreez @Bell_Support Everything is down

  • RalphCField1 Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • DeborahSRE Deborah (@DeborahSRE) reported

    @Bell_Support why is there no information about the total outage we just had in Cobourg and other places. I have never lost all services including cell, this is very concerning and I would like to know what happened.

  • rubiconwisdom itsunderthesky (@rubiconwisdom) reported

    @Bell Not sure if you care (the conduct of your customer service staff & supervisors indicates that you don't really care), but you are about to lose all of my business because of your inability to ensure proper service for ppl working from home during COVID.

  • matjacobson Matt Jacobson (@matjacobson) reported

    @Bell_Support hoping to have a call with competent support person. Possible?

  • hebert547 SP_Hebert (@hebert547) reported

    @FPSGamerTwitch @cogeco @Bell Bell has a very poor customer service

  • bendcochrane Ben Cochrane (@bendcochrane) reported

    @Bell_Support It was from around 12:15AM until well after 2:00AM...couldn't report at the time because full outage - no internet, phone, cell in our area at all. Just want to know what happened to have all services down.

  • ailishchauhan Ailish Chauhan (@ailishchauhan) reported

    @Bell I placed an upgrade order of an iPhone based on what I was told in in their inventory...3 weeks and multiple calls later I am told they are backed up. I decided to cancel the order and purchase at an apple store through bell. Was told it will take a business day

  • peterwakelin peter wakelin (@peterwakelin) reported

    @Bell my cable just went out will you get y’all crap together!!!!!! This is unacceptable

  • jacquelxne_ J 🦋 (@jacquelxne_) reported

    my WiFi hasn't been working all day @bell_support smh.... since the pandemic started it's been acting up & only getting worse 😫 & i hate calling customer service cause the process takes up so much time.... what internet companies do y'all recommend please? @bellcanadalies

  • ohayoodesu 🅇🄻🄱 (@ohayoodesu) reported

    @MikeJToronto @Sflecce Online learning is supposed to be mostly asynchronous with some sync. They took the best part of online learning out: flexibility. Screen fatigue is real and so is connection issues. @Bell #onted #onpoli

  • ailishchauhan Ailish Chauhan (@ailishchauhan) reported

    @Bell @Bell_Mobility my family and I have been with bell for over 5 years even then HORRIBLE customer service, each representative says something different and there is no way to reach anyone above.