1. Home
  2. Companies
  3. Bell Canada
  4. Ottawa
Bell Canada

Bell Canada outages and service status in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received Apr 13, 9:47 PM EDT.
  • 44% Internet (44%)
  • 22% E-mail (22%)
  • 22% TV (22%)
  • 11% Wi-fi (11%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa E-mail 3 days ago
Ottawa E-mail 4 days ago
Ottawa Internet 7 days ago
Ottawa Internet 8 days ago
Gatineau Internet 11 days ago
Ottawa Wi-fi 26 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • evan_ramos
    Evan Ramos (@evan_ramos) reported from Ottawa, Ontario

    @Bell_Support internet is down here in Ottawa :/ when calling support it drops me every time

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • krismaheral
    kristina victoria (@krismaheral) reported from Ottawa, Ontario

    You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

  • peterlevesque
    Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • ashahid7
    Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

  • RalphCField1
    Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • menewfie
    Fred Randell (@menewfie) reported from Ottawa, Ontario

    @Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

  • mmrcasalino
    M. Casalino (@mmrcasalino) reported from Ottawa, Ontario

    @Bell_Support You have done nothing to help us. Answer my DMs or call my roommate. This is extremely frustrating.

  • gunnerdom78
    Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

  • melwitter
    Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell service down #ottawa #south

  • Elisa_MacMillan
    Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario

    @Bell also thanks for charging me for my internet during the black out in Ottawa Sept 2018! And being rude to me on the phone when I asked to be credit for the days without service! I’m so glad I’m a 20 year customer! Oh and let’s not forget the round the minuet charge ups!

  • SensOfficeRalph
    SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡

  • chrishofley
    Chris Hofley (@chrishofley) reported from Ottawa, Ontario

    @orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.

  • StephenJMac
    Stephen J. MacDonald (@StephenJMac) reported from Ottawa, Ontario

    Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh

  • walk_softly
    Jennifer Rothwell (@walk_softly) reported from Ottawa, Ontario

    @thatcapdj @Bell_Support @MFWCollins I just get a busy signal.

  • cnicholson9
    Chris Nicholson (@cnicholson9) reported from Ottawa, Ontario

    Sleepless night listening to @Bell crash around on our @clvgroup roof from 10pm to 4am installing fiber op we don't want... wtf, when do these people sleep 🤔

  • HerouxMarc
    Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario

    @StephenBlais @Bell Still dealing with hole from last year that I have to fix

  • Srivastav_06
    S.J (@Srivastav_06) reported from Ottawa, Ontario

    @Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • reluctant888
    38 Social Credit Score (@reluctant888) reported

    @ryangerritsen @Bell Yes, our Bell cell bill went up over 10% without warning or explanation. Thing is Rogers isn’t an option because the network is unusable for us.

  • TheHumbleLion_
    Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported

    I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

  • PeterTu67128266
    Peter Turner (@PeterTu67128266) reported

    @ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore

  • DownHooligan
    DownHooligan (@DownHooligan) reported

    @ryangerritsen @Bell Been a loyalty customer for over ten years and I just call and they bump it back down. Took $30 off last time I called.

  • rationalposts
    Rational Posts™ (@rationalposts) reported

    @ryangerritsen @Bell I just call over and over again pressing for French, getting a Haitian that can't speak either English or French, and on the off chance I do press French to get English, start shmoozing until they put me in Customer Retention.

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.

  • TraceysLuvofArt
    Tracey Padmore (@TraceysLuvofArt) reported

    @Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN

  • dipplingdan
    Trumpenstein (@dipplingdan) reported

    @Bell Nice, after talking for more then 30 minutes with someone I can hardly understand , he tells me that my modem needs to be changed and I have to go the store to change it myself. Great customer surface !!!!

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please???

  • flop78
    KyFlo (@flop78) reported

    wtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!