Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (20%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean, Kanata and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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Mitchell Leitman
(@MitchellLeitman) reported
from
Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Paul
(@Ottawa_man) reported
from
Ottawa, Ontario
@Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days
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Ryan Matthews
(@i_am_ryan) reported
from
Ottawa, Ontario
It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Stephen J. MacDonald
(@StephenJMac) reported
from
Ottawa, Ontario
Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Paul
(@Ottawa_man) reported
from
Ottawa, Ontario
@Bell_Support I did and got no answers. I am I the military and posted and they are saying they can't help with a termination fee . When I don't have a choice to move
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Jo-Anne
(@JoAnneSinclair1) reported
from
Ottawa, Ontario
@Bell_Support is internet down in Ottawa
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Sarah Lamoureux
(@syanchyk) reported
from
Ottawa, Ontario
@Bell_Support still waiting for you to fix my lawn
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Marc Heroux
(@HerouxMarc) reported
from
Ottawa, Ontario
@StephenBlais @Bell Still dealing with hole from last year that I have to fix
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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erros.log
(@ErrosLog) reported
@Bell_Support Who can I contact about the internet service in my area? The internet went down about an hour ago and Ive been on hold with customer support for 45 minutes now
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Dhaval J
(@iamdj247) reported
@Bell_Support Well while performing Creidt check and signing up they said - they can deliver Fibe 100 service and changing this last minute a day before installation is highly unprofessional and hangin up on the customer is unacceptable
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J̶O̸N̶
(@BeaverOntario) reported
from
Ottawa, Ontario
@DaryRezvani Now that they have @Bell behind them, they can do anything they want, big coin BELL is like Canada's AT&T - giant telecom/media conglomerate! They own the cellphone towers, a sports network, news, satellites, streaming company, etc etc etc They rent the US rights to HULU
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Gus T
(@easyOntario) reported
@Bell The customer service is horrible and they are very unprofessional and uneducated and refuse to rectify the issue. I'm never going back with this company again
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François Lachance, Scholar-at-large (S-A-L)
(@FranoisLachanc2) reported
Data Question to Dream On: Do neighbourhoods with higher tree canopy experience less damage to fibre optic cables than those that don't Assuming your neighbourhood has squirrels which it should even high rises are surrounded by trees. At least, here (#Toronto). I ask cuz @bell
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Newman
(@michaelnewman_) reported
from
Winnipeg, Manitoba
Trying to get in contact with literally anyone at @Bell makes me want to switch service providers so badly this is so useless
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Tiffany Marentette❤
(@TiffanyM1992) reported
@Bell_Support Yes and I talked. With chat support and nothing can be done until the weather clears. So once again we won't have tv until the weather clears.
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Leo 🇨🇦🇵🇹🔴⚪🦅
(@DapaDunn) reported
@ManuelVeth Thats our your @Rogers & @Bell bills are so damn high.
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Andy Chalk
(@AndyChalk) reported
@Bell_Support We've been on the phone and chatting through the website. They tell us service isn't available. Meantime we still have the old transceiver from when we had the service installed in 2019. The entire morning has been blown on this and we're still no closer to getting anything done.
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Lori Portela
(@Lori_Portela) reported
@bell_support We’re on the 7th day of no Internet service in Sauble Beach with crews no where to be seen. What is being done to restore the service to this area? When can the COMMUNITY (not just my household) expect to get service back online?