Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (54%)
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Phone (17%)
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TV (12%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Stittsville, Ottawa, Gatineau, Nepean, Orléans, Kanata and Chelsea.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Jo-Anne (@JoAnneSinclair1) reported from Ottawa, Ontario
@Bell_Support is internet down in Ottawa
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Miranda Gray (@mirgray) reported from Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario
@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
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Francois (@FC52308) reported from Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Mel Chaar (@melwitter) reported from Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.
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Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
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Diana (@Diana_Bonillaxo) reported from Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Mel Chaar (@melwitter) reported from Ottawa, Ontario
@Bell service down #ottawa #south
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Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Dave Patterson (@sportsrefs) reported from Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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spencer **** (@SpencerRump) reported
@Bell internet has been out for over 24 hours, how am I supposed to work? Terrible service, supposed to be back up at 1am and still nothing.
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Blasted Wretch (@chanelsings) reported
I really do hate @Bell Hands down the worst company I've ever had to deal with
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Steve A. (@SDAllenToronto) reported
@Bell Really frustrated here - I have TV & Internet with Bell and my cell with Virgin (post monthly paid). For some strange reason I can't transfer my Virgin ac over to Bell even though Bell Mobility is the service both use! I'm a long time customer of BOTH services, 20+w/Bell.ca
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Carolina (@caroldreamies) reported
@Bell , I have been trying to cancel my account but no success. I am outside Canada with limited phone access to call the centre. How to proceed?
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PaulaPC, CPXP (@PaulaCalestagne) reported
@Bell terrible service. I was sent Wi-Fi pods that don’t work. My old ones were deactivated - so no Wi-Fi and after 3 calls - no answer . Ridiculous!!! @FibeBell
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ASCENSION (@Rudebwoy1988) reported
@Raptors @Bell Coach Capo must be cool for them to do that. I apologize if Capo is a bad saying, said with respect my Brother.
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Amanda Lavigne (@AmandaL57163761) reported
@Bell_News @Bell_Support @Bell clearly your workers John Carlo and supervisor EZ34327 don’t give a damn about your customers since they make promises they don’t keep!
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Garrett 🇨🇦 (@GarrettJaggard) reported
@Bell_Support @Bell internet just went out, any known issues in Milton, Ontario?
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Saikumar Vadde (@SaikumarVadde3) reported
@Bell @AsurionCares hi I’m in call with bell and Asurion for a most 5hr. And bell confirm that I’m elgible for my claim but @AsurionCares reject my claim. Please don’t think that u get some help if u post on Twitter. I did it already which is helpless
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Sandy Sweet (@CPKN_Sandy) reported
@Bell @bell has just set the bar at an ever lower spot as they have failed meet my ever lowering expectations for service. #JustTerrible