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Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

Why is my Bell Canada service not working?

Problems detected

Users are reporting problems related to: internet, phone and tv.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Bell Canada

Bell Canada is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, and Nepean.

CityProblem TypeReport Time
Gatineau Internet 21 hours ago
Ottawa Wi-fi 16 days ago
Ottawa TV 16 days ago
Ottawa Internet 16 days ago
Ottawa TV 16 days ago
Ottawa Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • melwitter
    Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell service down #ottawa #south

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

  • CarlosAGodoyL
    CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario

    I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

  • melwitter
    Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell_Support #internet service down #Ottawa south.

  • Diana_Bonillaxo
    Diana (@Diana_Bonillaxo) reported from Ottawa, Ontario

    @Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

  • mirgray
    Miranda Gray (@mirgray) reported from Ottawa, Ontario

    @AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

  • vanessa_amato
    Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

  • JoAnneSinclair1
    Jo-Anne (@JoAnneSinclair1) reported from Ottawa, Ontario

    @Bell_Support is internet down in Ottawa

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.

  • mhbvickers
    Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

  • sportsrefs
    Dave Patterson (@sportsrefs) reported from Gatineau, Quebec

    @Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.

  • markhermeling
    Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.

  • FC52308
    Francois (@FC52308) reported from Ottawa, Ontario

    @Bell_Support @bell network is down in Ottawa area. No data service.

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    @Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

  • MitchellLeitman
    Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario

    @Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks

  • vanessa_amato
    Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

  • Wanda_C_Manning
    Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario

    @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Speedfire76
    Loic Girard (@Speedfire76) reported

    @Neilmak68 @Bell @Bell_Support Not sure. I'm East. There were a couple of issues but nothing in my area. What did the trick is to factory reset the hub. If you do that with an agent, they can do that for you without having to reconfigure your Hub in bridge mode. If regular setup, hold reset for 10sec

  • skykushryd
    Elle (@skykushryd) reported

    @amanjeev @Bell_Support @Bell Fun for those of us whose cell service is down and cannot call. Sheer incompetence to not even make a quick tweet.

  • RafterJessyka
    Jessyka Rafter (@RafterJessyka) reported

    @ZAKtalksTECH @Bell @Bell_Support Yes no cell service Vancouver Island British columbia

  • Jak3_Jak3
    Jak3 (@Jak3_Jak3) reported

    @Bell_Support Y’all think it’s just there. My service has been down since 11am and y’all quite AF about it

  • Roxie540
    Amanda Kaweski (@Roxie540) reported

    @Bell_Support What about Saskatchewan?. Services have been going off and on since noon. No service...to only cell service ..no data...not my phone. Multiple friends and family with bell *** well

  • thatchrisbinder
    Christine Binder (@thatchrisbinder) reported

    @Bell_Support No mobile service here in V6G 1M4, Vancouver West End

  • Birddogmully
    Scott (@Birddogmully) reported

    @Bell_Support my cell service has been down for a couple hours…. What’s going on ? I am in #yyc

  • JbnJack
    Jack (@JbnJack) reported

    @JChristianson15 @Bell_Support @Bell Off and on #Yeg area , cell service came back but no data . Now it seems to be fine .. explanation from #Bellmobility please

  • EdwinChung1
    Edwin Chung (@EdwinChung1) reported

    @ClydeDoSomethin @TELUS @Bell To be fair Telus is experiencing a similar issue. They share infrastructure across Canada.

  • Jak3_Jak3
    Jak3 (@Jak3_Jak3) reported

    @Bell_News @Bell Trash *** network. This service has been done from 11am today and y’all have said word. No call in or out and lte out.