Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (21%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.
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Ryan Matthews
(@i_am_ryan) reported
from
Ottawa, Ontario
It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Marc Heroux
(@HerouxMarc) reported
from
Ottawa, Ontario
@StephenBlais @Bell Still dealing with hole from last year that I have to fix
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.
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Stephen J. MacDonald
(@StephenJMac) reported
from
Ottawa, Ontario
Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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Paul
(@Ottawa_man) reported
from
Ottawa, Ontario
@Bell_Support I did and got no answers. I am I the military and posted and they are saying they can't help with a termination fee . When I don't have a choice to move
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Paul
(@Ottawa_man) reported
from
Ottawa, Ontario
@Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days
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Mitchell Leitman
(@MitchellLeitman) reported
from
Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Jo-Anne
(@JoAnneSinclair1) reported
from
Ottawa, Ontario
@Bell_Support is internet down in Ottawa
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Dustin
(@DThorst) reported
@Bell_Support Lol super concerning. Further review was "that's the way it is, too bad" must not be hurting for customers
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SkapeGote
(@SkapeGote) reported
Remember people if you want reliable internet @Rogers is not the place to get it. Twice in one day and during my charity streams. Trash service go with @Bell they seems to have reliable internet
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TrueNorth
(@StrongFree67) reported
Bell has still NOT resolved my complaint I reported in May, 2022 Countless phone calls & emails the past 6 months & ZERO resolution. Absolutely pathetic customer service Horrendous wait times then zero follow up to resolve conflict. @Bell @Bell_MTSHelps
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KK👨🦼🌈+ they/them/ze/zim/zir
(@livingklife) reported
from
Ottawa, Ontario
@Bell screamed yelled rant and raved at me said why do you have to make everything so difficult to the person in wheelchair not enough room. He's probably never even driven one. Anyways hopefully next week I'll be able to leave my building safely till next section! #NEISVoid
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Dustin
(@DThorst) reported
@Bell you guys have absolutely brutal customer service. Really dodged a bullet I suppose not getting the phone via mail and seeing how awful your customer service is. Unreal.
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KK👨🦼🌈+ they/them/ze/zim/zir
(@livingklife) reported
from
Ottawa, Ontario
Had trouble leaving the other direction today because the extra traffic cones they were supposed to keep on the road were put onto the sidewalk my wheelchair could not get past I pushed them onto the road and I put in another complaint to @ottawacity @Bell #NEISvoid
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pattimoffatt🇨🇦
(@pattimoffatt) reported
@Bell Have had nothing but issues with my Fibe since I switched from Cogeco on September 9. Nobody seems to be able to fix my issue. Maybe Cogeco can….
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Buddy Brennan
(@BuddyBrennan) reported
@Bell_Support I thought this was DM. However this is this is Bell putting the onus on the customer. I have reached out a few times already. Now the effort must be on bell- NOT ME. I know no-one will really care if you do not get one more customer so I do not expect much. take care
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Jaswal
(@TheJaswal) reported
@Bell Worse company I have ever done business with: increase rates every few months, auto renew your contracts (your contracts never finish at 2yr or 3yr mark unless you want to pay 75% more monthly fees)
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Matheson Steplock
(@MathesonStep) reported
@notshenetworks @kmenzel_gaming The speeds @Bell offers in their non-pure fiber neighbourhoods are disgustingly slow considering the CRTC considers an acceptable high speed internet plan to be 50 down 10 up. In Ontario we basically have 2 options, Bell DSL or Rogers Cable,neither are very reliable or affordable