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Bell Canada outages and service status in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 20, 3:31 PM EDT.
  • 38% Internet (38%)
  • 25% E-mail (25%)
  • 25% Wi-fi (25%)
  • 13% Total Blackout (13%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Bell Canada

Bell Canada is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Ottawa Wi-fi 9 days ago
Ottawa Internet 17 days ago
Ottawa E-mail 18 days ago
Ottawa Internet 24 days ago
Ottawa Wi-fi 24 days ago

Nearby cities with recent reports

Ottawa

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • RalphCField1
    Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

  • melwitter
    Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell service down #ottawa #south

  • Crys_night
    Crystal Night (@Crys_night) reported from Ottawa, Ontario

    @dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.

  • Arezesreis
    John L Reis (@Arezesreis) reported from Ottawa, Ontario

    @Bell omg this is terrible service

  • BarrhavenGuy
    Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • srslycanadian
    BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario

    @Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

  • FC52308
    Francois (@FC52308) reported from Ottawa, Ontario

    @Bell_Support @bell network is down in Ottawa area. No data service.

  • gunnerdom78
    Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario

    @KelC_Schmitz @Bell_Support I did several times. Still not working.

  • Srivastav_06
    S.J (@Srivastav_06) reported from Ottawa, Ontario

    @Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

  • mhbvickers
    Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos

  • bethke
    Shawn Bethke (@bethke) reported from Gatineau, Quebec

    Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

  • UE_Loyalist
    𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁 (@UE_Loyalist) reported from Ottawa, Ontario

    I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

  • sportsrefs
    Dave Patterson (@sportsrefs) reported from Gatineau, Quebec

    @Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

  • vanessa_amato
    Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

  • StephaneOCH_LCO
    Stéphane Giguère (@StephaneOCH_LCO) reported from Ottawa, Ontario

    @myworldtaw @Bell Can be worst : change provider … 4 hours between Bell and Vidéotron for my father’s cell

  • MayoBruce
    Bruce Mayo (@MayoBruce) reported from Ottawa, Ontario

    @KeepYerHeadOn @Bell Jonker said 10 trucks from his company Jonker Trucking Inc. participated in the full threeweek protest, shutting down city streets near Parliament Hill until they were forced to leave on the weekend. Two of his trucks were towed and impounded.

  • ashahid7
    Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

  • GrindsCoffey
    CoffeyGrinds (@GrindsCoffey) reported from Ottawa, Ontario

    Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

  • claude_bourque
    Claude Bourque (@claude_bourque) reported from Ottawa, Ontario

    @Bell_Support your service sucks!

  • syanchyk
    Sarah Lamoureux (@syanchyk) reported from Ottawa, Ontario

    @Bell_Support still waiting for you to fix my lawn

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • cdn_karma
    CDN_Karma (@cdn_karma) reported

    @z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.

  • swpinsent
    Stephen Pinsent (@swpinsent) reported

    @Bell_Support @Bell_Support wow, after over an hour chatting with your support bot, I'm now referred back to the same numbers I started calling to. I will not be calling them as the telephone agents were rude and bad to deal with.

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @Bell_Support just trying to see if theres anyway to get some assistance in the Port Severn area? Theres some old landline homes that have no service in the area, and no way to alert you as they are older citizens. If you could send someone to check the area lines, would be 🥳

  • VanMeik211
    Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported

    @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

  • marklaventure
    Mark Laventure (@marklaventure) reported

    Hey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.

  • callherzyzy
    zyla (@callherzyzy) reported

    @namelessmiss108 @Bell @ahmedthemohsin They are a horrible service. Would suggest going elsewhere tbh

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

  • CallMeC4KE
    C4KE (@CallMeC4KE) reported

    @Bell Why are telecommunications down in the Ottawa Valley right now?!

  • swpinsent
    Stephen Pinsent (@swpinsent) reported

    Hey @Bell_Support your support chat is no longer replying to me. We had been working something out, but I've been dealing with Bell Mobility now for hours and your chat has gone dead.

  • RRohampton
    Bobby Fun (@RRohampton) reported

    @broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.