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Bell Canada outages and service status in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map
  • Bell Canada generated 3 outage signals in the last 24 hours around Ottawa, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 28, 6:35 PM EDT.
  • 50% Internet (50%)
  • 28% Phone (28%)
  • 11% Total Blackout (11%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Bell Canada

Bell Canada is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 14 hours ago
Ottawa Wi-fi 21 hours ago
Ottawa Total Blackout 23 hours ago
Ottawa E-mail 5 days ago
Ottawa Internet 11 days ago
Ottawa Internet 12 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • vanessa_amato
    Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer

  • JoAnneSinclair1
    Jo-Anne (@JoAnneSinclair1) reported from Ottawa, Ontario

    @Bell_Support is internet down in Ottawa

  • MitchellLeitman
    Mitchell Leitman (@MitchellLeitman) reported from Ottawa, Ontario

    @Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

  • cnicholson9
    Chris Nicholson (@cnicholson9) reported from Ottawa, Ontario

    Sleepless night listening to @Bell crash around on our @clvgroup roof from 10pm to 4am installing fiber op we don't want... wtf, when do these people sleep 🤔

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡

  • GrindsCoffey
    CoffeyGrinds (@GrindsCoffey) reported from Ottawa, Ontario

    Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

  • RainbowBlazie
    Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario

    @Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

  • claude_bourque
    Claude Bourque (@claude_bourque) reported from Ottawa, Ontario

    @Bell_Support your service sucks!

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • vanessa_amato
    Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario

    If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

  • srslycanadian
    BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario

    @Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

  • Arezesreis
    John L Reis (@Arezesreis) reported from Ottawa, Ontario

    @Bell omg this is terrible service

  • mhbvickers
    Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario

    @MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.

  • RalphCField1
    Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    @Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

  • StephenJMac
    Stephen J. MacDonald (@StephenJMac) reported from Ottawa, Ontario

    Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

  • CindyHung9
    Cindy Hung (@CindyHung9) reported

    @Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

  • PretendEditor
    Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported

    @MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.

  • nash_qureshi
    Dnash (@nash_qureshi) reported

    @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

  • Violet_71
    Linda (@Violet_71) reported

    Hey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail

  • gingeridoronald
    Ginge (@gingeridoronald) reported

    @Bell your wires fell and are dangling at a precarious height and place(my neighbours house where his daughters playhouse is, and my yard). Your customer service hung up on me immediately because I am not a customer, but these are your wires to your products. What gives? #bell

  • serwansb
    Serwan🚀 (@serwansb) reported

    @Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.

  • bigleafkev
    Mr.B (@bigleafkev) reported

    @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

  • dannydespa
    dan (@dannydespa) reported

    @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums