Bell Canada Outage in Ottawa, Ontario

I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

@Bell_Support is there an ETA on return of FIBE service in Ottawa?

@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

@Bell_Support is the system down again ? I have no internet in Barrhaven

@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

@KelC_Schmitz @Bell_Support I did several times. Still not working.

@Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working

@Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....

@Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .

@Bell_Support @ColonelAngus17 Sales is not an essential service. Knocking on people's doors is unnecessary risk to both the people at home ans the poor min wage (or less?) workers. Masks and distancing are not 100%, especially for workers.

Hey @Bell_Support My internets been having a bunch of loading issues recently Sometimes its awesome other times it sucks is this just a thing or is there a way to fix it?

@Bell_Support So are you going to notify me today before your end of the day or do I need to remind again in morning?? also why current modem is not responding? I had Rogers before and I never heard modem is not responding....so aren’t BELL checking before sending to customer??

@Bell_Support so I received tracking number from you but when I am tracking shipment it doesn’t show me any information of expecting date.......i am calling and dealing with Bell since morning ...can someone actually help !!!! Before I send out messages here every 30 min

@Bell_Support @Bell_Aliant After calling this evening and being put on hold for 45 MINUTES-YES...45 MINUTES! She hung up on me! Apparently it takes time 2 cancel DSL when you go 2 wireless! No phone call back & gonna charge me 4 modem?!?! #shameonyoubell

@Bell_Support Internet and TV are now back. A second power down and reset seems to have fixed it.

@Bell your customer service sucks. Your customer service reps are ignorant as ****.

@Bell_Support 48 hours won't help me teach tomorrow. Been on the phone with support for an hour and a half. I am assuming that this isn't an area outage then?

@Bell_Support Hi..Waqar Ahmad..phone numbers 403 966 7972, 403 966 1638, 597 434 7662 plus one tablet...please help, I only wanna close 403 966 7972.. Thanks

@justinpitcher @Bell I absolutely agree. Sasktel has a service that's 10 down 2 up and it's $150 a month. After 200GB it's throttled to 2 down, 256k up. Or, pay $100 for 100GB and then pay $20/25GB up to 100GB then $3/GB after that. Neither of them are even useful with those limits.