Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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TV (19%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Kanata, Orléans, Gatineau and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Kanata |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Bradley Marc Bulger
(@RainbowBlazie) reported
from
Ottawa, Ontario
@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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Shawn Bethke
(@bethke) reported
from
Gatineau, Québec
Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell
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🇨🇦Peter Hallinan🇨🇦
(@PeterHallinan1) reported
from
Ottawa, Ontario
@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Russel Molot
(@rmolot) reported
from
Ottawa, Ontario
@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF
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kristina victoria
(@krismaheral) reported
from
Ottawa, Ontario
You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
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S.J
(@Srivastav_06) reported
from
Ottawa, Ontario
@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Ryan Sigouin
(@Bacontep) reported
from
Ottawa, Ontario
@Bell_Support is there an ETA on return of FIBE service in Ottawa?
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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Dan Auns
(@danauns27) reported
from
Ottawa, Ontario
@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍
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Laís Maurílio
(@lmlais) reported
from
Gatineau, Québec
Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?
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Ruud van den Hurk
(@rvandenhurk) reported
from
Ottawa, Ontario
@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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Hans Vivian-Wenzel
(@Hansinator) reported
from
Ottawa, Ontario
Never liked @Bell
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Lonsdale
(@glbytes) reported
@Bell Still waiting for installation since Aug 30. Never contact me@to update me with any information. It is a total **** show. They really have no idea what they are doing.
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✪🅣🅡🅐🅟✪
(@trap514mtl) reported
@Mrsknowitalll DAMN YOU @Bell
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Tom Winnifrith
(@TomWinnifrith) reported
@darrenatwater @Bell @CAA you are not the only one waiting for service...pls check emails!
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Jeremy Middleton
(@Jerdog120) reported
@TanyaFusco @Bell_Support Post it all over social media, keep calling and emailing like crazy, not sure about Bell but with most tech support if you call three times on same issue with no resolution they are supposed to escalate it to the next Tier of support and than they are supposed to escalate up
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Barby Ginsberg
(@babsgee50) reported
@Bell @Bell_Support after 6 calls to ur team, I still can't find anyone who can help connect my LTE smartwatch! You keep closing my ticket, yet non of your 'techs' have resolved the problem! Why can't anyone follow thru??
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SkivvYEG
(@SkivvYeg) reported
@Bell I had better cell service in a different country than in Edmonton, Alberta. **** your company
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Darren Atwater
(@darrenatwater) reported
More for @Bell. Landlines rurally are lifesavers in a power outage: the only way to contact neighbours, the only way to call an ambulance, the only way to contact @CAA if the car won't start. Thanks for bringing the fibre optics to the pole wall, though.
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Kirsten A. MacDonald
(@CindersBuddy) reported
@Bell No way in God's green acre would I ever take any of Bell's services... we have had issues with them since 2009... and thatw as before Lisa LaFlamme. Never will happen
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Meaghan Anelli
(@MeaghanAnelli) reported
@Bell @Bell_Support your customer service support centre is absolutely awful. I should not have to sit on the phone for an HOUR because your website won’t let me log in. I’ve had my password reset 8 times, asked if I know how to spell my own email and now left on hold for 16 mins
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JenW'Irvin
(@jenmagician) reported
from
Saint John West, New Brunswick/Nouveau-Brunswick
@8tephanie @Bell Starlink - 100% worth it! Will be getting rid of my Fibe - too much money for bad internet.