Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (20%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean, Kanata and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Barbara Putnam 🇨🇦
(@barbputnam) reported
from
Ottawa, Ontario
@Bell_Support Digging in #barrhaven any chance that’s the reason we don’t have wifi service?
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James Mercer
(@SirJames1960) reported
from
Ottawa, Ontario
@Bell The least your company could do is post something about the outage across Ontario
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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Dominic Bouchard
(@gunnerdom78) reported
from
Ottawa, Ontario
@KelC_Schmitz @Bell_Support I did several times. Still not working.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.
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kristina victoria
(@krismaheral) reported
from
Ottawa, Ontario
You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
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gowd2
(@gowd2) reported
from
Ottawa, Ontario
@Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .
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Russel Molot
(@rmolot) reported
from
Ottawa, Ontario
@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF
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Dominic Bouchard
(@gunnerdom78) reported
from
Ottawa, Ontario
@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.
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Ralph C. Field
(@RalphCField1) reported
from
Ottawa, Ontario
@Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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Ryan Sigouin
(@Bacontep) reported
from
Ottawa, Ontario
@Bell_Support is there an ETA on return of FIBE service in Ottawa?
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Jamie LeBlanc
(@MMWCD) reported
from
Ottawa, Ontario
@Bell is service down in #ottawa #centertown
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Ralph C. Field
(@RalphCField1) reported
from
Ottawa, Ontario
@Bell_Support I’m sorry but I live in Stonebridge,Ottawa and it’s not working. Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad . So it’s not working
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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Heather M.
(@hmitchiepoo) reported
from
Ottawa, Ontario
@Bell_Support is the system down again ? I have no internet in Barrhaven
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Mat Beausoleil
(@matbeausoleil) reported
from
Gatineau, Québec
@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)
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Mat Beausoleil
(@matbeausoleil) reported
from
Gatineau, Québec
@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!
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James Mercer
(@SirJames1960) reported
from
Ottawa, Ontario
@Bell what is up with service in ontario
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Leah Williams
(@Diaspora3LvW) reported
from
Ottawa, Ontario
First week back at working full time during the day and @Bell @Bell_Support gives me an internet outage. UGH!!!!
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Reilly Saso
(@reilly_saso) reported
@bell your agent Mark just told me to speak professionally about a service that you are charging me for that I don't even have.
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exhausted mom
(@hardasamother) reported
Also, @Bell_Support I can’t believe the hate you guys receive on this app. I appreciate any help that customer service can provide, especially during a pandemic. Keep it up 💪🏼
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Reilly Saso
(@reilly_saso) reported
Part 2 @bell says that since we got cut off on October 28th and I never called back that I am still on the hook for the $217.00, even though I just paid a $300.00 bill at my new address for, you guessed it, my new service. This is an OUTRAGE.
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Reilly Saso
(@reilly_saso) reported
Part 1 @bell just informed me that I owe $217.00 for a service that I called to cancel over 2 months ago. I was on the phone with them on Oct 28th to have my account cancelled and a new account opened at another address.
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Dhruval Patel
(@dj7333) reported
Preordered iPhone, after 1+month @canadapostcorp has no updates after I opened service ticket and asked me to tell seller to open investigation , @Bell says they have sent it so they cannot do anything and wont open investigation. #canadapost #bell #Canada
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Warrior Of Truth
(@DPocroianu) reported
@Chr155y_333 @Bell Psychological warfare is well put I agree / Employees do the best they can with the short amount of time they have to help any customer. Bell makes major money on mistakes its a major source of revenue for them & when employees try to fix them they are threatened on the job
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Nicole
(@nlattt) reported
@bell YOUR ******* COMPANY IS A LOAD OF ******* ****. IVE BEEN CALLING FOR TWO DAYS FOR SOMEONE TO COME FIX MY ******* INTERNET AND IM DEALING WITT ******* IDIOTS
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ItsMeMrSavage
(@tobisavage08) reported
@Bell_Support You Just lost a customer to rogers but you probably don't Give a single **** about your customers.
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Tina
(@Tinabanshee) reported
Also while I'm on the subject of trash @Bell is awful. I've been a customer for over 20 years and my internet has been out for almost a week. No followup and every one of their policies make me not want to be a customer anymore. Pandemic, Christmas and no Internet. Thanks Bell
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imnobody
(@Kelly79998198) reported
@Bell Dear Bell. I’ve been a customer of yours for over 30 years. I’ve already cancelled my internet and cable . And now all my cell phones because of crappy customer service. Going with Rogers instead. Your operators didn’t seem to care.