Bell Canada Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and phone.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Bell Canada
Bell Canada is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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TV (20%)
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Phone (16%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, Kanata, Orléans and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Dan Auns
(@danauns27) reported
from
Ottawa, Ontario
@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍
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Ruud van den Hurk
(@rvandenhurk) reported
from
Ottawa, Ontario
@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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Laís Maurílio
(@lmlais) reported
from
Gatineau, Québec
Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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Hans Vivian-Wenzel
(@Hansinator) reported
from
Ottawa, Ontario
Never liked @Bell
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
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🇨🇦Peter Hallinan🇨🇦
(@PeterHallinan1) reported
from
Ottawa, Ontario
@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”
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Shawn Bethke
(@bethke) reported
from
Gatineau, Québec
Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell
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J̶O̸N̶
(@BeaverOntario) reported
from
Ottawa, Ontario
@DaryRezvani Now that they have @Bell behind them, they can do anything they want, big coin BELL is like Canada's AT&T - giant telecom/media conglomerate! They own the cellphone towers, a sports network, news, satellites, streaming company, etc etc etc They rent the US rights to HULU
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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S.J
(@Srivastav_06) reported
from
Ottawa, Ontario
@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Stéphane Giguère
(@StephaneOCH_LCO) reported
from
Ottawa, Ontario
@myworldtaw @Bell Can be worst : change provider … 4 hours between Bell and Vidéotron for my father’s cell
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Marco
(@Marco_MexCan) reported
from
Ottawa, Ontario
@Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP
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Bradley Marc Bulger
(@RainbowBlazie) reported
from
Ottawa, Ontario
@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.
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Davïd
(@Davibrass) reported
from
Ottawa, Ontario
@noe38concepts @Senators @Bell Wtf is he doing lol
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kristina victoria
(@krismaheral) reported
from
Ottawa, Ontario
You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Hockey_fanatic101
(@HFanatic101) reported
@Bell I had contacted the technical support department yesterday about high ping through zayo. From what I see the contact us portion through zayo requires being a customer or something. So I believe that's only something bell can do. You can't tell me you have no control over
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Hockey_fanatic101
(@HFanatic101) reported
@Bell_Support @Bell_MTSHelps I've been told that if it's not in their network, it is not actionable. So who is lying to me?
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The Freda Jones
(@tattooplex) reported
@Bell_Support EVERY TIME I TRY TO WATCH ON A DEVICE I GET AN ERROR THAT TOO MANY DEVICES ARE BEING USED E EN THOUGH THE TOTAL DEVICES BE INV USED IS ZERO!!! WHERE THE F IS THE DEVICE TAB? PLEASE RETURN THE PAYMENT YOU CHARGED MY CARD AND NEVER DELIVERED THE SERVICE!!!
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Kristen
(@kristencheech) reported
@Bell I live in a 1600 square foot home. I have 4 pods. My internet is still garbage.
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keeping IT humble💻👨🏼💻
(@GentlemanSparro) reported
@Bell_Support y'all need to fix your Winnipeg towers. I've been bumping between 1 bar of 5G and 3 bars of 3G. At 120$ a mo for this service, y'all need to do better. It's been going on for over a month now. Its finally frustrated me enough to complain. Do better.
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BlåČkBæVęR
(@Rebellione13) reported
@Bell Frusted by crappy cell service? Go anywhere other than Bell….. 🇨🇦
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phites
(@Jessica78296291) reported
@Bell_Support my internet just went out, even though we didn't cancel the plan ??? It says I'm connected but isn't showing anything for it. What's happening?
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The Freda Jones
(@tattooplex) reported
@Bell_Support EVERY TIME I TRY TO WATCH ON A DEVICE I GET AN ERROR THAT TOO MANY DEVICES ARE BEING USED E EN THOUGH THE TOTAL DEVICES BE INV USED IS ZERO!!! WHERE THE F IS THE DEVICE TAB? PLEASE RETURN THE PAYMENT YOU CHARGED MY CARD AND NEVER DELIVERED THE SERVICE!!!
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Melissa
(@mel___a) reported
@Bell_Support Hello! I had issues with my internet last night and chatted with an IT person. They determined my modem was defective and needed to be replaced. Just want to confirm if she actually put in the order for my modem to be delivered. I didn’t receive any email confirming
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LeahBraemel 🇨🇦💉💉💉💉😷
(@LeahBraemel) reported
So more on mom’s phone. Her neighbour, the fire chief for her town, phoned @bell on her behalf (because hey guys get more action) Bell refused to fix her landline again. She is being forced to a VoIP system that is not so good for 911 services & useless in a power failure /3