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Bell Canada outages and service status in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Bell Canada

Bell Canada is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 8 days ago
Ottawa E-mail 8 days ago
Ottawa Internet 14 days ago
Ottawa Wi-fi 14 days ago
Ottawa Total Blackout 14 days ago
Ottawa E-mail 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡

  • CarlosAGodoyL
    CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario

    I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?

  • chrishofley
    Chris Hofley (@chrishofley) reported from Ottawa, Ontario

    @orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.

  • rvandenhurk
    Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario

    @Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

  • SirJames1960
    James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell The least your company could do is post something about the outage across Ontario

  • SirJames1960
    James Mercer (@SirJames1960) reported from Ottawa, Ontario

    @Bell what is up with service in ontario

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.

  • HerouxMarc
    Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario

    @StephenBlais @Bell Still dealing with hole from last year that I have to fix

  • Davibrass
    Davïd (@Davibrass) reported from Ottawa, Ontario

    @noe38concepts @Senators @Bell Wtf is he doing lol

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

  • PerrySabourin
    Perry Sabourin (@PerrySabourin) reported from Ottawa, Ontario

    Why isn't @VirginCanada communicating with the public in #Ottawa about their internet outage? Not a word from them!!! #OttawaOutage #Ottawastorm @Bell

  • mirgray
    Miranda Gray (@mirgray) reported from Ottawa, Ontario

    @AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer

  • walk_softly
    Jennifer Rothwell (@walk_softly) reported from Ottawa, Ontario

    @thatcapdj @Bell_Support @MFWCollins I just get a busy signal.

  • livingklife
    KK👨‍🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, Ontario

    Had trouble leaving the other direction today because the extra traffic cones they were supposed to keep on the road were put onto the sidewalk my wheelchair could not get past I pushed them onto the road and I put in another complaint to @ottawacity @Bell #NEISvoid

  • claude_bourque
    Claude Bourque (@claude_bourque) reported from Ottawa, Ontario

    @Bell_Support your service sucks!

  • gowd2
    gowd2 (@gowd2) reported from Ottawa, Ontario

    @Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .

  • Elisa_MacMillan
    Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario

    @Bell Hi after 40min in the phone on the phone no help at all! but you will be raising my rate without my consent $3 & $5 more per month! You also double charged me $8 per day for being in the USA and $12 for being in Mexico for the exact same day!

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @Bell You fired Lisa Laflame and you are nothing but crooks, never again will I do business with your company or any of your subsidiaries like The Source or ant others of yours… Bye Bye ANYTHING “Bell”!!!

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • jolie_oiseau77
    🇺🇦 Fil M 🤖♥️🇨🇦🇲🇽🇮🇹 (@jolie_oiseau77) reported

    @Reil76 @Bell Are you still on a copper line or have you switched to fibre? If you're still on the copper line they could be ignoring your issue to force the switch to fibre!

  • HockeyB97
    HockeyB97 (@HockeyB97) reported

    @Bell_Support Countless phone calls hours spent on the phone waiting. Not one email sent to me. Finally told on the last phone call. You don’t have those receivers so if you want one, you have to buy one ??? WTF it’s simple one honest phone call made at the very beginning and chaos ever since

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

  • JohnKesiya
    Kesiya John (@JohnKesiya) reported

    Bell wasted our time with poor communication and unprepared technicians. We cancelled because they failed to deliver. Customers deserve better. #Bell #CustomerService @BellSTC @bellcanada @Bell

  • WeScOtT17
    WeScOtT17 (@WeScOtT17) reported

    @cdn_karma @Bell Customer service centre's or shopping for corporate tax rates.

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @Bell can you please fix the Internet outage in Mississauga today ASAP? There’s a World Cup final game at 3pm and our life is at risk without an internet! I’m begging you, please fix this outrage 🙏🙏!!!

  • _owlboxes
    ✨Owl is Migrating✨ (@_owlboxes) reported

    @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

  • mitchel60931542
    mitchell (@mitchel60931542) reported

    @TorontoKOI @Bell I wonder what went wrong. **** org

  • JanceyLu
    Jancey-Lu Ballantyne (@JanceyLu) reported

    @Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.