Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (67%)
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Wi-fi (9%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Orléans, Stittsville, Kanata and Nepean.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
TV | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Dave Patterson (@sportsrefs) reported from Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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BrEnDa🌻🇨🇦 (@srslycanadian) reported from Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
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Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Mark Hermeling (@markhermeling) reported from Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Diana (@Diana_Bonillaxo) reported from Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Mel Chaar (@melwitter) reported from Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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CARLOS A. GODOY L. (@CarlosAGodoyL) reported from Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Vanessa Amato (@vanessa_amato) reported from Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Francois (@FC52308) reported from Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Mel Chaar (@melwitter) reported from Ottawa, Ontario
@Bell service down #ottawa #south
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CoffeyGrinds (@GrindsCoffey) reported from Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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Miranda Gray (@mirgray) reported from Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Crystal Night (@Crys_night) reported from Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Jo-Anne (@JoAnneSinclair1) reported from Ottawa, Ontario
@Bell_Support is internet down in Ottawa
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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dan sulipa (@33Dano) reported from Winnipeg, Manitoba
@Bell_Support @Bell_MTS Bell MTS slogan “@bellmts” should be “your day just got worse.” Twice now we’ve had appointments for an internet upgrade and both times they failed to show up. No explanations given. 5 phone calls, many emails, tweets & 2 wasted days, & still not resolved. Customer service = zero
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Dr. Timothée Poisot (@tpoi) reported
The @Bell / @Bell_Support who came to fix our internet refused to wear a mask (in QC). What sort of company is this? We all wore a mask, and ventilated, but the irresponsibility of @Bell_Support employees should not be endangering everyone around them.
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TheGreenMark (@ColinEwout) reported
Any #xbox gamers in Canada from Ont west have @Bell fibe service? Are you able to play xCloud at all? @BellAliant seems to have the network throttled exact same speeds as a @Rogers_Internet yet cloud gaming is totally unplayable with bellaliant. Rogers connection runs it 👍
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mickeylewis161 (@mickeylewis161) reported
@Bell stop sending me spam text messages it's super annoying. I pay stupid amounts of money for my services and none of those services include spam text messages.
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Robert Jussila (@RobertJussila) reported
@MathivanyM @Bell_Support @Bell Their reps are horrible.. just try asking them at the beginning of a call what their employee number is so that you can keep track of who you are talking to. Half the time you will get immediately "disconnected". They have become just as bad as Rogers.
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Shantanu Gupta (@shantanugupta) reported
@Bell_Support You have a pretty worthless customer care. On the phone they just make one run around and in store they are much more useless. I wish I had never ported to you guys. Now I am without data access for next 10 days and without a sim for god knows when. ABSOLUTE WORST #NOBELL
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Justin (@JustMikeTwo) reported
@Bell I’m stuck with 1990 internet because you won’t upgrade this 1990 neighborhood with anything faster than 50 down and 10 up……
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Welshie (@welshietouring) reported
@DoyleMony @Bell You only need to Google Bell Canada and see how bad they are, I toured the US and literally turned my phone on one time, got charged over $1000 for roaming charges, spent weeks fighting that, they canceled this internet because I unplugged the modem, how is that even possible!
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Unnati Mistry (@UnnatiMistry2) reported
@Bell @Bell_Support Is the Internet down in the Lakeview, Mississauga area? The internet is very spotty and barely working.
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allaudien 🌄 (@allaudien) reported
@bell Check out my Speedtest results! 4.6 Mbps down and 14.7 Mbps up. How do your speeds compare?