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Bell Canada outages and service status in Ottawa, Ontario

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Full Outage Map
  • Bell Canada generated 2 outage signals in the last 24 hours around Ottawa, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Sep 16, 6:10 PM EDT.
  • 45% Internet (45%)
  • 18% E-mail (18%)
  • 18% Phone (18%)
  • 9% Total Blackout (9%)
  • 9% TV (9%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.

CityProblem TypeReport Time
Ottawa E-mail 8 hours ago
Ottawa Internet 24 hours ago
Ottawa TV 9 days ago
Ottawa Phone 11 days ago
Ottawa Total Blackout 12 days ago
Ottawa Internet 12 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • StephaneOCH_LCO
    Stéphane Giguère (@StephaneOCH_LCO) reported from Ottawa, Ontario

    @myworldtaw @Bell Can be worst : change provider … 4 hours between Bell and Vidéotron for my father’s cell

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

  • melwitter
    Mel Chaar (@melwitter) reported from Ottawa, Ontario

    @Bell service down #ottawa #south

  • Bacontep
    Ryan Sigouin (@Bacontep) reported from Ottawa, Ontario

    @Bell_Support is there an ETA on return of FIBE service in Ottawa?

  • Wanda_C_Manning
    Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario

    @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

  • moorman_neph
    danielle moorman (@moorman_neph) reported from Ottawa, Ontario

    Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

  • livingklife
    KK👨‍🦼🌈+ they/them/ze/zim/zir (@livingklife) reported from Ottawa, Ontario

    Had trouble leaving the other direction today because the extra traffic cones they were supposed to keep on the road were put onto the sidewalk my wheelchair could not get past I pushed them onto the road and I put in another complaint to @ottawacity @Bell #NEISvoid

  • Ottawa_man
    Paul (@Ottawa_man) reported from Ottawa, Ontario

    @Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.

  • ashahid7
    Adnan Shahid (@ashahid7) reported from Ottawa, Ontario

    @Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown

  • i_am_ryan
    Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario

    It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

  • chrishofley
    Chris Hofley (@chrishofley) reported from Ottawa, Ontario

    @orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.

  • Davibrass
    Davïd (@Davibrass) reported from Ottawa, Ontario

    @noe38concepts @Senators @Bell Wtf is he doing lol

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    Ugh. @Bell_Support can't watch the game because your service SUCKS.

  • Crys_night
    Crystal Night (@Crys_night) reported from Ottawa, Ontario

    @dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

  • bethke
    Shawn Bethke (@bethke) reported from Gatineau, Quebec

    Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

  • SensOfficeRalph
    SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.

  • mirgray
    Miranda Gray (@mirgray) reported from Ottawa, Ontario

    @AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • TVWShepherd
    Tish (@TVWShepherd) reported

    @Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception

  • JimmyDavis28
    Jimmy Davis (@JimmyDavis28) reported

    @Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.

  • finnandbeau
    Kelly (@finnandbeau) reported

    @LeslieBall29 @Bell_Support Ours has been terrible in Tantallon the last few weeks! And yes we rebooted as well, multiple times!

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Everytime I’ve asked they hang up.

  • bigpinuslinus
    theo (@bigpinuslinus) reported

    @Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens

  • craz4sno
    The Snoman (@craz4sno) reported

    How many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.

  • Nattypatty33
    Natasha Patrick (@Nattypatty33) reported

    @Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!

  • NoSacredBeliefs
    306 Shane (@NoSacredBeliefs) reported

    @Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.

  • the_truth1234
    The Truth (@the_truth1234) reported

    @MattWalshBlog Cell coverage was better in 2009. Calls drop all over now even just outside major cities. It’s terrible service in Canada and we pay the highest fees. @Rogers @Bell