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Bell Canada outages and service status in Ottawa, Ontario

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Full Outage Map
  • Bell Canada generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 6, 4:18 PM EDT.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 22% E-mail (22%)
  • 11% Phone (11%)

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, Bells Corners, and Nepean.

CityProblem TypeReport Time
Gatineau Internet 2 days ago
Ottawa Phone 3 days ago
Bells Corners TV 5 days ago
Ottawa Internet 5 days ago
Nepean TV 5 days ago
Nepean TV 6 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

3 days ago
Nepean

2 recent signals

5 days ago
Gatineau

1 recent signals

2 days ago
Bells Corners

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • PerrySabourin
    Perry Sabourin (@PerrySabourin) reported from Ottawa, Ontario

    Why isn't @VirginCanada communicating with the public in #Ottawa about their internet outage? Not a word from them!!! #OttawaOutage #Ottawastorm @Bell

  • i_am_ryan
    Ryan Matthews (@i_am_ryan) reported from Ottawa, Ontario

    It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.

  • Wanda_C_Manning
    Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario

    @sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

  • matbeausoleil
    Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec

    @care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

  • walk_softly
    Jennifer Rothwell (@walk_softly) reported from Ottawa, Ontario

    @thatcapdj @Bell_Support @MFWCollins I just get a busy signal.

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

  • BarrhavenGuy
    Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • JaszyPaton
    Jasmine E. Paton (@JaszyPaton) reported from Ottawa, Ontario

    Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come to our home… that turnaround time is too long! 😡 #frustrated

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • krismaheral
    kristina victoria (@krismaheral) reported from Ottawa, Ontario

    You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

  • Davibrass
    Davïd (@Davibrass) reported from Ottawa, Ontario

    @noe38concepts @Senators @Bell Wtf is he doing lol

  • SensOfficeRalph
    SensOfficeRalph (@SensOfficeRalph) reported from Ottawa, Ontario

    @brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.

  • hmitchiepoo
    Heather M. (@hmitchiepoo) reported from Ottawa, Ontario

    @Bell_Support is the system down again ? I have no internet in Barrhaven

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @Bell_Support #BellLetsTalk about how you won’t help me with my brand new phone that doesn’t work. I’ve spoken to 4 agents now and they expect me to return my phone and wait 7-10 days to get a new one back? This is a work phone. Please help me make sense of this.

  • RalphCField1
    Ralph C. Field (@RalphCField1) reported from Ottawa, Ontario

    @Bell_Support I’m in Stonebridge (Barrhaven) Ottawa...... Bell Fibe TV is working, Bell home phone seems to be working.......Fibe Internet is not working......and my BELL Mobility is working but very slow on my iPhone and cellular iPad ....so it’s not normal or fixed....

  • Wanda_Quinn
    Wanda Quinn (@Wanda_Quinn) reported from Gatineau, Quebec

    @Bell_Support Is there an outage in Gatineau?

  • HenryLe65470565
    Henry Lee (@HenryLe65470565) reported from Ottawa, Ontario

    @thejonlewis @Bell_Support I’m having the same issue here since noon

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell

  • adamwalker0314
    A W (@adamwalker0314) reported

    @Bell Nah you guys are content with providing absolute **** support. Hearing phone support tell me they'd be happy to help me cancel my service rather than resolve my issue is all I needed to hear.

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell terrible customer service but your bill’s certainly arrive with no delays

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • ChRiS86F
    Chris FC (@ChRiS86F) reported

    @Bell was a firmware upgrade they told me I had to call in for which is unreal. Great support though. Hiwever, now, again trying to watch the game in 4k and keeps cutting out with an error code 101 im not calling to give through trouble shooting and miss it. #fail

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone please help. Need our phones for work. And we followed payment plan

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you

  • ArtPultz
    Art Pultz (@ArtPultz) reported

    @_9m4j @Bell @Bell_Support Stated facts and my frustration with the service or lack of service I experienced. Maybe it'll help with their customer service. Operative word - maybe. This call/post may be used for training purposes. Operative word - may. LMFAO.