Bell Canada outages and service status in Ottawa, Ontario
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Full Outage Map
- Bell Canada generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 18, 10:44 AM EDT.
- Internet (42%)
- TV (33%)
- Wi-fi (17%)
- Phone (8%)
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
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Internet | 21 hours ago |
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Ottawa
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Wi-fi | 1 day ago |
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Ottawa
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Wi-fi | 2 days ago |
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Ottawa
|
TV | 3 days ago |
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Ottawa
|
Internet | 3 days ago |
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Ottawa
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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M. Casalino (@mmrcasalino) reported from Ottawa, Ontario@Bell_Support You have done nothing to help us. Answer my DMs or call my roommate. This is extremely frustrating.
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Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.
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Marc Heroux (@HerouxMarc) reported from Ottawa, Ontario@StephenBlais @Bell Still dealing with hole from last year that I have to fix
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Glenn Nugent (@gnugent9) reported from Ottawa, Ontario@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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Fred Randell (@menewfie) reported from Ottawa, Ontario@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Ryan Matthews (@i_am_ryan) reported from Ottawa, OntarioIt’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
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Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario@Bell also thanks for charging me for my internet during the black out in Ottawa Sept 2018! And being rude to me on the phone when I asked to be credit for the days without service! I’m so glad I’m a 20 year customer! Oh and let’s not forget the round the minuet charge ups!
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CADs Academy (@CADsAcademy) reported from Ottawa, Ontario@TheRealDreez @Bell_Support Everything is down
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danielle moorman (@moorman_neph) reported from Ottawa, OntarioAmazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Adnan Shahid (@ashahid7) reported from Ottawa, Ontario@Bell_Support - Fibe internet went down in Kanata and no luck with your support channels. Is it just me or there others impacted as well ? Please give an update ! #Fibe #BellDown
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Heather M. (@hmitchiepoo) reported from Ottawa, Ontario@Bell_Support is the system down again ? I have no internet in Barrhaven
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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gowd2 (@gowd2) reported from Ottawa, Ontario@Bell_Support #BellInternet issues today well we had the outage here #KanataNorth #Ottawa but some where someone did something as now our service is back 😷I had to restart my Bell modem mind you .
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Chris Nicholson (@cnicholson9) reported from Ottawa, OntarioSleepless night listening to @Bell crash around on our @clvgroup roof from 10pm to 4am installing fiber op we don't want... wtf, when do these people sleep 🤔
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported@Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387
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Sean Lloyd (@SeanLloyd93) reported@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
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Carty (@stevecarty) reported@Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice
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philippe gauthier (@gauthier1100) reported@ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it
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Barbara Mak (@SimchaB) reported@Bell_Support Internet Finally back Friday morning. Apparently, there was a serious outage in my area since very early Monday morning.
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Gobi Anpalagan (@beem3er) reported@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future
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bta (@bta1976) reported@Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,
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Doretta Wilson (@Doretta_Wilson) reportedDear @Bell @Bell_Support If you are having issues with your call answer services maybe you could COMMUNICATE with your customers--after all you ARE a COMMUNICATION company!!! The problem is at your end not ours!!! Two days now I've had to deal with customer support.
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Carter Ferda (@HRHDeets) reported@bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction
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Ian Clarke (@IanClarke_ca) reportedWeek 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.