1. Home
  2. Companies
  3. Bell Canada
  4. Ottawa, Ontario
Bell Canada

Bell Canada Outage Report in Ottawa, Ontario

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 14% TV (14%)
  • 8% Wi-fi (8%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Bell Canada outage reports came from the following cities: Ottawa, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Wi-fi 11 days ago
Ottawa TV 12 days ago
Ottawa Internet 12 days ago
Ottawa TV 12 days ago
Ottawa Internet 16 days ago
Nepean Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

  • matbeausoleil
    Mat Beausoleil (@matbeausoleil) reported from Gatineau, Quebec

    @Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

  • Srivastav_06
    S.J (@Srivastav_06) reported from Ottawa, Ontario

    @Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

  • bethke
    Shawn Bethke (@bethke) reported from Gatineau, Quebec

    Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

  • gnugent9
    Glenn Nugent (@gnugent9) reported from Ottawa, Ontario

    @bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

  • rmolot
    Russel Molot (@rmolot) reported from Ottawa, Ontario

    @ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

  • Bacontep
    Ryan Sigouin (@Bacontep) reported from Ottawa, Ontario

    @Bell_Support is there an ETA on return of FIBE service in Ottawa?

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer

  • rvandenhurk
    Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario

    @Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

  • danauns27
    Dan Auns (@danauns27) reported from Ottawa, Ontario

    @Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

  • Diana_fierce1
    Diana Farah (@Diana_fierce1) reported from Ottawa, Ontario

    @Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?

  • UE_Loyalist
    𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁 (@UE_Loyalist) reported from Ottawa, Ontario

    I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

  • lmlais
    Laís Maurílio (@lmlais) reported from Gatineau, Quebec

    Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • krismaheral
    kristina victoria (@krismaheral) reported from Ottawa, Ontario

    You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

  • Hansinator
    Hans Vivian-Wenzel (@Hansinator) reported from Ottawa, Ontario

    Never liked @Bell

  • PeterHallinan1
    🇨🇦Peter Hallinan🇨🇦 (@PeterHallinan1) reported from Ottawa, Ontario

    @Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

  • RainbowBlazie
    Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario

    @Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

  • jeremyincanada
    Jeremy (@jeremyincanada) reported from Ottawa, Ontario

    @Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • yeahnothanksbye
    Amanda (@yeahnothanksbye) reported

    @Bell_Support internet is not working again. Is there an outage in the Barrie area? 😒

  • Queen___Jane
    Jane (@Queen___Jane) reported

    @Bell_Support No cellphone service since Friday (January 14th) morning... this is a ******* joke!

  • StormfuryI
    Stormfury inc (@StormfuryI) reported

    @Bell_Support Day 4 now of no phone service calls and texts. Fix your stuff please it's hard to make calls for work when you can't make calls. -_-

  • carylewis
    Cary Lewis (@carylewis) reported

    @Bell_Support I am experiencing intermittent internet issues this morning - my postal code is M6B 0A3

  • PlanettePMary
    Pok™ (@PlanettePMary) reported

    Many times answering anything but 5 on 1-5 scale will fail the agent. It’s an unfair bull question that avoids responsibility on your part. @Bell

  • Jerrynightnever
    Jerry NightNever (@Jerrynightnever) reported

    @Bell_LetsTalk And my @bell internet Sucks!

  • mrsproatlake
    Mr Sproat lake (@mrsproatlake) reported

    @Bell_LetsTalk **** @bell who you firing this year without notice @SadClubCommish

  • MyOpini91495421
    My Opinion (@MyOpini91495421) reported

    @Bell_Support I can’t. I’m not with you. Just get service on your network AND that is not the problem. That has absolutely nothing to do with what is happening you need to turn off that feature. I didn’t want it, I didn’t ask for it nobody did, turn it off

  • CanOfCraig
    I killed Craig, and wear his skin.  (@CanOfCraig) reported

    Love how @Bell sends e bills to people without an account. Yet you can't make an account without being a bell customer. 👍 real thought put into that one.

  • theopward
    Theo Ward (@theopward) reported

    @coopincanada @Bell_Support Yes, it's telling me my login credentials are wrong.