Bell Canada outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, phone and tv.
Full Outage Map
- Bell Canada generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 17, 8:15 AM EDT.
- Internet (44%)
- Phone (28%)
- Total Blackout (17%)
- Wi-fi (11%)
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Bell Canada
Bell Canada is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 4 hours ago |
|
Ottawa
|
Phone | 2 days ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
Total Blackout | 3 days ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
Internet | 9 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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~OttawaGirl~ (@Smardie96) reported from Ottawa, OntarioYo @Bell, when someone wants to cancel a service with you, respect their damn decisions and stop calling them 24/7 with "better deals". I hate being disrespectful to people but y'all literally ask for it.
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Shawn Bethke (@bethke) reported from Gatineau, QuebecBell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell
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Marco (@Marco_MexCan) reported from Ottawa, Ontario@Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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Wanda Manning (@Wanda_C_Manning) reported from Ottawa, Ontario@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Jeremy (@jeremyincanada) reported from Ottawa, Ontario@Bell_Support Any chance you have a widespread outage in Ottawa?
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danielle moorman (@moorman_neph) reported from Ottawa, Ontario@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Dan Auns (@danauns27) reported from Ottawa, OntarioSo, you folks having trouble? @Bell_Support ......trying to watch #HungarianGP #F1 and your service is flakey/bad. #ugh
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Ryan Matthews (@i_am_ryan) reported from Ottawa, OntarioIt’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Wanda Quinn (@Wanda_Quinn) reported from Gatineau, Quebec@Bell_Support Is there an outage in Gatineau?
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Mark Hermeling (@markhermeling) reported from Ottawa, Ontario@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Joshua (@Joshuak88) reported from Ottawa, Ontario@CraveCanada @Bell uh, guys, it's not live... Send help.
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Bradley Marc Bulger (@RainbowBlazie) reported from Ottawa, Ontario@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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kristina victoria (@krismaheral) reported from Ottawa, OntarioYou know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
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Dan Auns (@danauns27) reported from Ottawa, OntarioUgh. @Bell_Support can't watch the game because your service SUCKS.
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Dominic Bouchard (@gunnerdom78) reported from Ottawa, Ontario@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.
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Elisa MacMillan (@Elisa_MacMillan) reported from Ottawa, Ontario@Bell Hi after 40min in the phone on the phone no help at all! but you will be raising my rate without my consent $3 & $5 more per month! You also double charged me $8 per day for being in the USA and $12 for being in Mexico for the exact same day!
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Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Michael H Vickers (@mhbvickers) reported from Ottawa, Ontario@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Gomes (@sweety82) reported@Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating
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The Last of us!! (@ocp_sumit) reported@bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.
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Steph RO (@bronwyn121212) reported@Bell Hello, the wifi is poor.
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James Rubec (@JamesRRubec) reportedI woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.
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Puneet Mahajan (@Puneet0982) reported@Bell DM sent hoping to get a faster resolution!
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Paul (@Paulondrumz) reported@Bell FIX YOUR DAMN APP
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L (@missesja33) reported@Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.
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Consumer Affairs (@ConsumerCSI) reported@Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame
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R I C H (@RichFriars) reportedTrying to get @Bell to service my area but they don’t seem to be interested.
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Linda (@Violet_71) reportedHey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail