Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Mitchell Leitman
(@MitchellLeitman) reported
from
Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.
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Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Jo-Anne
(@JoAnneSinclair1) reported
from
Ottawa, Ontario
@Bell_Support is internet down in Ottawa
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Lannie
(@lanniechantelle) reported
And being told ‘oh I’ve never heard of this’ 2x I finally get to someone who says @Bell_Support will ‘try’ to activate my phone. But since I’m calling them on my old phone, I’m advised that my SIM card in the old phone will get deactivated and drop the call. So I ask.. 2/
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Ivana Santilli
(@IvanaSantilli) reported
Hey @Bell_Support & @bestbuy When you get money from our elders for a cable wifi service and a tv, at the very least- give them the decency of a tutorial to show them how to use it. #lockdown doesnt mean take and not help.
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Lannie
(@lanniechantelle) reported
So.. received my new @bell phone from @Bell_Support. I inserted the SIM card that arrived with the new phone. SIM card appeared to be locked, and I was unable to activate it online (as the instructions said to). So I call their support team. After being transferred twice.. 1/
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Warrior Of Truth
(@DPocroianu) reported
After 10 yrs on LTD @Bell I have to fight HR as they refuse to care how #ptsd has impacted my mind & my daily cognitive ability. Instead of accommodating me they add extra stress in a pandemic by removing my benefits for emotional support @Bell_LetsTalk #BellLetsTalk
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AleS
(@BsLegion) reported
@sassyblondie1 @Bell Long story but now I’m watching it. Still doesn’t make sense why a package that you pay extra would blackout the game
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PaulaDawn
(@MbSprite) reported
@Bell_Support what is in the contract that Pallister made with Bell - other than not allowing other companies to bid. Is this why service outside of Wpg horrible and told, quote / you’re one in a multi billion business.. they won’t waste their time helping. Yr rep told me this.
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***** shades of blue
(@shades_dirty) reported
@DPocroianu @Bell @Bell_LetsTalk Bell is talking a lot of **** looks like! Is there any organization where women are valued and treated as equal?
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CanadaGuy64
(@CanadaGuy64) reported
@Bell Maybe start with crappy wifi service first..
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Sharon Zehr
(@sharon_zehr) reported
@DPocroianu @Bell I hope you switched to Rogers as your service provider!
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Charlene Kalia
(@charlenekalia) reported
Such brutal service from @bell been waiting all days fir our technician to arrive between 8 am and 5pm. It’s 5:20 no technician no call and the call centre has no idea what to tell us! 😡