Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (20%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau, Nepean, Kanata and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Mitchell Leitman
(@MitchellLeitman) reported
from
Ottawa, Ontario
@Bell after 14 minutes on a phone call on hold I was disconnected. Please contact me when you're ready, to cancel my services. In the meantime, please don't bill me. Thanks
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Ryan Matthews
(@i_am_ryan) reported
from
Ottawa, Ontario
It’s now been an hour dealing with @Bell_Support. I’ve spoken to one agent then transferred to “level 2” only to explain my issue again and be told I’ll need to speak to a different “level 2” rep. Been on hold for 36 minutes. Oh and I have to be at the airport in 4 hours.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @ottawacity Councillor reporting in as @OttawaPolice are visiting your idiot employees parked for a second day in the bike lane I front of city hall. Seen reports that another city Councilor got rudely talked to when she asked them to move.
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @MoggyBee @cfulgham @MarnaNightingal @ladybugspicnic @cmckenney @frpaul1 @JLeiper @Bell Never DMd and no reply from @Bell_Support anything from me. I bet it was a mere copy and paste Twitter reply to make it look like @bell publicly cares.
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Jo-Anne
(@JoAnneSinclair1) reported
from
Ottawa, Ontario
@Bell_Support is internet down in Ottawa
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MarnaNightingal @frpaul1 @MoggyBee @ErikWdV @MichaelSuddard @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa The same is true of various other service & delivery companies As much as they will apologize when you call them on it, couriers in particular, clearly rely on breaking the law Probably not explicit policy, but I imagine it's baked into their "deliver quick at all costs" ethos
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@frpaul1 @MarnaNightingal @MoggyBee @ErikWdV @mhbvickers @cfulgham @ladybugspicnic @cmckenney @JLeiper @Bell @Bell_Support @ncfottawa I say we report every single one of them. I'd like to encourage more tows like Toronto does. Toronto towed a constant FedEx scofflaw. So ticket plus tow plus impound plus customer refunds for missing delivery deadlines equals mucho buckos.
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@mhbvickers @k8thek8 @ladybugspicnic @cfulgham @MarnaNightingal @cmckenney @frpaul1 @JLeiper @Bell I didn't DM them. I replied with their request for locations and obvious other nearby issues they are running into publicly.
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Paul
(@Ottawa_man) reported
from
Ottawa, Ontario
@Bell_Support yes I already did and no help.They say someone from the back office will get ahold of me in about 10 days
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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Stephen J. MacDonald
(@StephenJMac) reported
from
Ottawa, Ontario
Sad that my @Bell_Support appointment (to fix the serice which has been about since Monday) got cancelled tonight. Won’t be able to watch the @Raptors #WeTheNorh
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Bell_Support @MoggyBee Oh look another @Bell_Support copy & Paste response. They really don't care about their customer's safety at all. 2 replies from Twitter team, lies from their employees and yelling at City Councilors. Great customer service.
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Michael H Vickers
(@mhbvickers) reported
from
Ottawa, Ontario
@MichaelSuddard @Bell_Support @ottawacity @OttawaBylaw @Bell @OttawaPolice I suspect things only happened this time because @cmckenney came upon this as it was going down, and because the @Bell employee called the cops on the #ottbike folks.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Scott_Alain @alexthepuffin @Bell Glad to be part of your non-@Bell service team Scott. I'm adding this to my list of why I refuse to use @Bell_Support products (the other being cut wire left behind every time they do work on a nearby utility box).
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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NotOnYonge
(@NotOnYonge) reported
@bell. I’m travelling and my email from Bell is not coming to our devices. After hours and hours of searching I found this in a Bell Forum dated Nov 2019. I travelled in may 2019 (pre-covid) and had NO problem GETTING my mail.
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brianwzinck
(@brianwzinck) reported
@Bell Worst company in Canada
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Alexander Simon
(@alexsimon_p) reported
@Bell_Support we've been Bell customers for over 35 years and are treated like this! There are other choices, perhaps more costly but its come to a need for reliability - cost is not an issue. Complete disrespect of your customer.
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Colin Valentine
(@colinvalentine_) reported
@Bell_Support its fine that there's an outage in my town but update your outage map so i can actually tell instead of calling customer support and wasting my time and thiers thanks oh and dont send an automated call telling me the outage was resolved when it's NOT
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HoopsfanAB
(@ydfished) reported
@Bell_Support your 📡channel guide says we’re supposed to have the Big 12 championship tournament on but when you go there it’s duplicating @TSN_Sports TSN2 offering of the ACC tournament. Please fix!
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BCOz
(@BCOz70) reported
@Bell_Support please enlighten me on what I get for 1.5gb gaming. It’s absolute garbage the last two days.
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Sharon Mustos
(@SharonMustos) reported
@Bell_Support received email that internet service has been restored but it has not! Also Fibe glitchy too. M5E Toronto.
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FitzyShow
(@FitzyShow) reported
@Bell My Family gets it 2 mins down the road, why won’t you bring it to our street? The gaming industry is counting on you. #bell #fiberop #gamingcommunity -FitzyShow
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George Sukhinin
(@GSukhinin) reported
@Bell i have been a loyal customer for many years. Just got an offer from Rogers to switch, would it be possible to talk about a retention offer before I close my account?
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Robert Paulziak
(@eurocarz) reported
@Bell bell is the worst company to deal with, stay away