Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (15%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Orléans, Gatineau, Nepean and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Orléans |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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CoffeyGrinds
(@GrindsCoffey) reported
from
Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
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BrEnDa🌻🇨🇦
(@srslycanadian) reported
from
Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
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Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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SensOfficeRalph
(@SensOfficeRalph) reported
from
Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
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Fred Randell
(@menewfie) reported
from
Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
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Vanessa Amato
(@vanessa_amato) reported
from
Ottawa, Ontario
If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience
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Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
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danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
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Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
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Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
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CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Sonia
(@Yorkshire_lassi) reported
from
Ottawa, Ontario
@Bell_Support need help
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Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
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Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Wiper
(@ItsZurky) reported
Hey @Rogers, it in your training manual to just keep transferring customers while on the phone until they get so fed up they just hang up? Because if so, the last couple people I talked to should get a raise. I can't wait for @Bell Fibre to get installed in my neighborhood.
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Sean
(@footiecanada) reported
@RogersHelps DM provides no info/ETA for resumption of service. I’m not able to work without internet & now thanks to Ignite don’t have cable, which is also tied to wifi. @bell if I switch internet/cable/cel to Bell, can you let me know how long it would be to get set up in K1V area code?
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RyanVC
(@RyanVanC) reported
@Bell At least Rogers phones get a signal. Bell is terrible. Like, freaking laughably bad.
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King kr8
(@DaRealKingKr8) reported
@Bell_Support don't ever go with @Bell the worst company ever . Can never get a hold of anyone ...and has took them over 2 years for them to fix my neighbors line and still haven't come out ..and I'm calling on behalf of me neighbor and I don't have bell service ..unreal
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Guardian
(@TheTotallyRealD) reported
@Bell My wifi went down not to long ago, is there a problem in the burlington area or is it just me
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Sarah
(@Sarah420696969) reported
@Bell Just checked availability at my address. Not available to this address but it’s in the neighborhood. Certainly isn’t 100x better if you’ll never get it.
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🇺🇦Ravi Menon, FCAHS, FRSC 🇺🇦
(@northernthrux) reported
@Bell_Support left door knockers on all houses in the 'hood today advertising fibre directly to the house. Called the number 4 times, got hung up on while on hold 4 times. Stunningly poor service is just one reason why Canada needs more competition, not cabals.
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Hurricane henri bréboeuf 🐔🍷🇨🇦
(@HenriBreboeuf) reported
@Bell_Support Hey Bell, I’ve sent a couple of DMs with no reply. Waiting for update on my Wifi/Fibe TV outage.
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79Merlot
(@79Merlot) reported
In today’s episode of you’ve got to be f’ing kidding me. A 🧵 Due to the hurricane that ripped through Ottawa, I don’t have Internet (but I’ve got power, so I’m definitely better off than others) So I call @bell “customer service”
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Mary
(@marymaggiebp) reported
@StugatzInOtown I tried to get @Bell_Support to give me some additional data at no charge, since we’re on day 5 of a power outage and have unlimited internet that we can’t use…and no dice. These companies are awful.