Bell Canada Outage Report in Ottawa, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (20%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Gatineau, Ottawa, Nepean, Kanata and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ruud van den Hurk
(@rvandenhurk) reported
from
Ottawa, Ontario
@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...
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Glenn Nugent
(@gnugent9) reported
from
Ottawa, Ontario
@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.
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Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.
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kristina victoria
(@krismaheral) reported
from
Ottawa, Ontario
You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.
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S.J
(@Srivastav_06) reported
from
Ottawa, Ontario
@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell
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Shawn Bethke
(@bethke) reported
from
Gatineau, Québec
Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell
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Russel Molot
(@rmolot) reported
from
Ottawa, Ontario
@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF
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Ryan Sigouin
(@Bacontep) reported
from
Ottawa, Ontario
@Bell_Support is there an ETA on return of FIBE service in Ottawa?
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?
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Hans Vivian-Wenzel
(@Hansinator) reported
from
Ottawa, Ontario
Never liked @Bell
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.
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Laís Maurílio
(@lmlais) reported
from
Gatineau, Québec
Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch
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Bradley Marc Bulger
(@RainbowBlazie) reported
from
Ottawa, Ontario
@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.
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🇨🇦Peter Hallinan🇨🇦
(@PeterHallinan1) reported
from
Ottawa, Ontario
@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
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Dan Auns
(@danauns27) reported
from
Ottawa, Ontario
@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer
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Diana Farah
(@Diana_fierce1) reported
from
Ottawa, Ontario
@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Keenan
(@NotthatIronMike) reported
@Bell Not allowing the home hub 4000 to connect to a second router has got to be one of the stupidest decisions made. I have smart lights that will not connect to your network. This needs to be fixed now. #bell #bellinterner
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Chris Southern
(@Mednus) reported
from
Algonquin Highlands, Ontario
Great job @Bell_Support @Bell after 5 weeks of waiting for a technician when we told you the pole came down in the woods, he comes out and says "I can't do anything"
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JDsmallzz
(@DsmallzJ) reported
Dear @Rogers, I have been scammed and wrong by you so many times these past 15 years of patronage. I am happy to announce that I'm finally sick of your **** and in the winter when my contract is up, I'm taking my family and I'm leaving you for @Bell - they never let me down.
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Mike Keenan
(@NotthatIronMike) reported
@Bell_Support is there a way to connect my globe smart bulbs to your modem? Since the home hub 4000 does not support 3rd party modems I’m in a jam.
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Patricia M
(@Patrici53041428) reported
@Bell_Support Had problems with television service. Requested a reimbursement for services not received. Bill came but no reduction in service was given. I am a widow, retiree, and handicapped person. Television is my one entertainment"
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Fernando
(@_Nundo) reported
@Bell I've seen your store managers treat their employees like in front of me in numerous occasions. No thank you, I rather visit a Fido store :)
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bowreality
(@bowreality) reported
@Bell is your homepage not working? Trying to order a new remote but I can’t proceed past the first screen
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Fjord Galaksy
(@FjordGalaksy) reported
Hey @Bell I bought a used phone, it's locked to your network. Is it possible to get an unlock code for it?
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Mom Like That Podcast
(@momlikethatpod) reported
Finally cancelled my services with @Bell It only took 1.5 hours, a lot of tears, frustration and anger because they refused to answer my questions and cancel the services without a run around. But I’m finally free!
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Jean-François Mezei
(@jfmezei) reported
@Milnoc @Bell You misspelled “fib”. There is no e at the end of Bell’s prétend fibre service which can’t give me 1mbos upload on their fancy technology that lets them pretend they can transmit light on copper.