Bell Canada Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
-
Internet (49%)
-
Phone (19%)
-
TV (17%)
-
Wi-fi (9%)
-
Total Blackout (4%)
-
E-mail (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Bell Canada outage reports came from the following cities: Ottawa, Gatineau and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
||
| Ottawa |
||
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
-
Miranda Gray
(@mirgray) reported
from
Ottawa, Ontario
@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.
-
Francois
(@FC52308) reported
from
Ottawa, Ontario
@Bell_Support @bell network is down in Ottawa area. No data service.
-
danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience
-
Dave Patterson
(@sportsrefs) reported
from
Gatineau, Québec
@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.
-
BrEnDa🌻🇨🇦
(@srslycanadian) reported
from
Ottawa, Ontario
@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid
-
Diana
(@Diana_Bonillaxo) reported
from
Ottawa, Ontario
@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card
-
Sonia
(@Yorkshire_lassi) reported
from
Ottawa, Ontario
@Bell_Support need help
-
Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
-
Jeremy
(@jeremyincanada) reported
from
Ottawa, Ontario
@Bell_Support Any chance you have a widespread outage in Ottawa?
-
CoffeyGrinds
(@GrindsCoffey) reported
from
Ottawa, Ontario
Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM
-
Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell service down #ottawa #south
-
Mel Chaar
(@melwitter) reported
from
Ottawa, Ontario
@Bell_Support #internet service down #Ottawa south.
-
Wanda Manning
(@Wanda_C_Manning) reported
from
Ottawa, Ontario
@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.
-
SensOfficeRalph
(@SensOfficeRalph) reported
from
Ottawa, Ontario
@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.
-
Fred Randell
(@menewfie) reported
from
Ottawa, Ontario
@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(
-
Crystal Night
(@Crys_night) reported
from
Ottawa, Ontario
@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.
-
danielle moorman
(@moorman_neph) reported
from
Ottawa, Ontario
@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future
-
CARLOS A. GODOY L.
(@CarlosAGodoyL) reported
from
Ottawa, Ontario
I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦
-
Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
ਅਮਨਦੀਪ ਸਿੰਘ ॥ Amandeep Singh
(@Amandip111) reported
@CRTCeng I've been trying to get my phone unlocked from @bell , but they're refusing since I'm not a current customer. Just want to know if it's legal.
-
Melynda Dee
(@MelyndaDeee) reported
@Bell dear Bell… I have tried the virtual tool… I just keep getting ‘ there is an outage in our area’ for hours now…when will this be resolved? Am I paying for these hours I am I not able to use?
-
Ryan Feeley
(@ryanfeeley) reported
I decided to plug in my old modem and within a minute I could get a signal. Why would the @Bell_Support representative (who went by the name of "Belle" [really}]) tell me there is a major outage?
-
Marion
(@MarionSingsLead) reported
@Bell Don’t make me regret my decision to stay with you for my Internet. I was going to change providers, you offered me a better rate so I stayed. But you cancel my Internet anyway!! 🙄 50 mins on the phone trying to get it reinstated which won’t be for 24-48hrs. 😡 #nottoohappy
-
Sharad
(@Sharad32418109) reported
@Matthew2002_ @Bell_Support The cable/fibre is owned by either Bell or Rogers. All these third parties run over their network. So on Bell CIKTEL can't provide more than what Bell offers i.e. 50 MBPS. And why not go with Rogers I'd use their network anyways.
-
Marion
(@MarionSingsLead) reported
@Bell don’t make me regret my choice to stay with you for my Internet. Cancelled my service but you kept calling me….gave me a better price so I stayed…only to have you cancel my Internet anyway!! Now I have to wait 24-48 hours for you to fix your mistake. 😡#nothappy
-
Erin Mercedes
(@NavgtHarassment) reported
@DPocroianu @Bell I want to be there! I’ll do my best to make it. You should have plenty of support behind you 🤲🏻
-
selfmasterylife
(@selfmasterylife) reported
@Rogers what I’m seven hells is going on man !!!! Yesterday it was cell phone issues and now today my home internet is not working period which means I have no tv either smh 🤦🏿 @bell pls enter this room !!
-
Wayne Sankarlal
(@wsankarlal) reported
@Bell I'm not even a Bell customer just someone trying to do the right thing as I'm sure the line will give way with the tension it's under. And you don't seem to care - absolutely fascinating exercise in how not to care for your customers.
-
Wayne Sankarlal
(@wsankarlal) reported
@Bell So incredibly glad I stopped being a Bell customer a few years ago after finally getting fed up with being abused for being a 30+ year loyal customer - which goes completely unappreciated by Bell especially