Bell Canada Outage in Langley, British Columbia

@Bell have upgrade 2 phones, paid taxes and fees, called customer service 10+ #lostcount ,requested a manager call back 3 times and nothing! Bill is still saying outstanding even though bell customer service keeps telling me they made a mistake. #nothappy #longtimecustomer

@Bell_Support So what’s the hold up? This is terrible customer srvc. Can someone please assist me with my issue who is less rude (3/3)

@Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)

@Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)

@Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.

@Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.

@Bell ‘s resolution team is trash and full of a bunch of liars. Switching services

Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡

@Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.

@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

@Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.

@Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed

@Bell_Support Please update on your feed about your B.C. service outage.

@maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.

@MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.

Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄

@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

@Bell_Support : so I guess we'll get our #Note9 update in February... Damn

@Bell your customer service cat feature has no links on your website. How can I chat if I can't choose to chat??? 🤷🤷🤷

@Bell no one takes responsibility to get into the issue and resolve it. It’s been 6 months that my parents are without long distance provider and Bell did not do anything to resolve the issue.

@Bell after a bunch of back and forth of messages, nothing had happened. It’s been 6 months that Bell by mistake blocked our long distance provider. Since August and after many times of calling and follow ups, the issue is not resolved. Every time we call, it takes 2-3 hours

@Bell every time I call the customer service 18664810944 I spend 2-3 hours on the phone. Last agent responded me from Philippine and he said his supervisor will call me in 2 hours! That would be my 10:30 pm. It’s 11:20 pm and still no calls.

@Nilan3073 @Bell_Support Ya there is the whole pkp thing but again I’m saving money and that’s what my wife wants. But if my service was bad I’d give them a chance to fix and but after that I’m done. Anyway I hope it gets fixed eventually for your kids schooling

@Nilan3073 @Bell_Support Let’s say you have the cheapest package vs the most expensive they both work with the same modem the signal output is the same it’s only your speeds for downloading and uploading that changes. Do you have fibe

@eric_habs @Bell_Support I am with you 💯, I was done with Bell when they told me that they would not offer me any credits or a free movie channel extra ... for not have internet service because I never actually lost service !! Honestly if it were my choice I would’ve switched to Vidéotron, even w/PKP.

@eric_habs @Bell_Support Mostly because of my husband, he doesn’t want the hassle of switching. I do have issues with Vidéotron as well, not all stations I want used to be available.

@Nilan3073 @Bell_Support Oh so why have you never switched. I just switched to videotron and between my two cell phones and tv and internet I’m saving 77 dollars a month for two years and even after two years I’m saving 55 dollars compared to what I was paying

So could I get the same service for more money @Bell? All I wanted was to pay for my phone bill. How is my 60 year old account stupid?