Bell Canada

Bell Canada Outage Report in Surrey, British Columbia

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Surrey, British Columbia 12/20/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (20%)

    TV (20%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surrey, British Columbia

The most recent Bell Canada outage reports came from the following cities: Vancouver, Maple Ridge and Surrey.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaMaple Ridge Phone
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:

  • lordgaydude J (@lordgaydude) reported from Vancouver, British Columbia

    Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄

  • vikkhanna Vik Khanna (@vikkhanna) reported from Vancouver, British Columbia

    @Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)

  • airdrie_miller Airdrie R. Miller (@airdrie_miller) reported from Burnaby, British Columbia

    @Bell I’ve been a huge supporter of your brand and pay you hundreds per month. No more, your company is not unlocking my daughters iPhone 7. Consider us broken-up.

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.

  • hummingbird_143 Michelle (@hummingbird_143) reported from Vancouver, British Columbia

    @Bell have upgrade 2 phones, paid taxes and fees, called customer service 10+ #lostcount ,requested a manager call back 3 times and nothing! Bill is still saying outstanding even though bell customer service keeps telling me they made a mistake. #nothappy #longtimecustomer

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from New Westminster, British Columbia

    @Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.

  • aMattStory Matthew Elder (@aMattStory) reported from New Westminster, British Columbia

    @MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • itsheavydee H E A V Y D E E (@itsheavydee) reported from Delta, British Columbia

    @Bell ‘s resolution team is trash and full of a bunch of liars. Switching services

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell_Support So what’s the hold up? This is terrible customer srvc. Can someone please assist me with my issue who is less rude (3/3)

  • airdrie_miller Airdrie R. Miller (@airdrie_miller) reported from Burnaby, British Columbia

    @Bell I’ve been a huge supporter of your brand and pay you hundreds per month. No more, your company is not unlocking my daughter’s iPhone 7. Consider us broken-up.

  • MaryinVancity Vancouver Bits and Bites (@MaryinVancity) reported from Surrey, British Columbia

    @Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please update on your feed about your B.C. service outage.

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • alanbeemer Beemer (@alanbeemer) reported

    @OriginalGoove @Bell_Support Not lost on me is the fact that some poor bell rep will see this and wonder when they're gonna get the boot to save a couple bucks.

  • alanbeemer Beemer (@alanbeemer) reported

    @OriginalGoove My wife and I were so mad at rogers that we considered switching to @Bell_Support. The thing that stopped us is how they treat their employees. If they do that to the famous ones, how do they treat the rest of them? How do they treat their customers?

  • tooaquarius Elaine Robitaille (@tooaquarius) reported

    @ThinWhiteDork @Bell Sasktel because it's the local crown corp and I haven't had too terrible experiences. As far as having had to work with any of them for other people... they are all terrible. It's infuriating.

  • ChicDelights8 Pamela RG (@ChicDelights8) reported

    @Bell Don’t allow Bell to cut through your property to install their fibre cables because they will never fix it back. They cut through our driveway and we have called Bell for 3 weeks now with no call back. Terrible treatment of people and properties. We will never be your customers.

  • hannahcarriere Hannah Carriere (@hannahcarriere) reported

    @bell Your employee just used EXTORTION as a tactic on me. They told me if I cancelled my service now or anytime this year, they would remove the credits for overpayment that were already applied to my account.

  • Vicctterr Victerr🇨🇦 (@Vicctterr) reported

    @Bell Too bad you can’t watch CTV News with Lisa LaFlamme on it.

  • georges54592500 george stewart (@georges54592500) reported

    @Bell WORST CUSTOMER SERVICE DEPARTMENT ON THE PLANET

  • naitchaboi Naitcha Boi💯 (@naitchaboi) reported

    @Videotron Wow garbage customer service, who do you hire? You’re OK with a client canceling and leaving to @Bell because you can’t offer your current Helix internet promotions to existing clients whose contract is ending. Bravo!

  • dreid63 Deborah Reid (@dreid63) reported

    🧵 If this whole thing doesn't get sorted out, including firing Michael Melling, I'm not watching @CTVNews, and am shopping for a new service provider, @Bell. You have stepped on the last nerve of this Canadian woman. (1/2) #LisaLaFlamme

  • MattGourlie Matthew Gourlie (@MattGourlie) reported

    @ThinWhiteDork @Bell I inherited my phone and my contract from work when I left, so I ended up with Telus. That wouldn't have been my choice, but they've been quite good to the point where I haven't switched. The in-person service I've received has been very good.