Bell Canada

Bell Canada Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 01/18/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (45%)

    Internet (45%)

  2. TV (22%)

    TV (22%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Bell Canada outage reports came from the following cities: Surrey and Vancouver.

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City Problem Type Report Time
CanadaSurrey Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • vikkhanna Vik Khanna (@vikkhanna) reported from Vancouver, British Columbia

    @Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @Bell_Support Why is your customer service so horrible? Why do you offer nothing clients that have been with your company for a long time? I despise calling you customer service since I always get someone that doesn’t want to help me, disconnect me when I’m on hold, etc. I h8t it

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • itsheavydee H E A V Y D E E (@itsheavydee) reported from Delta, British Columbia

    @Bell ‘s resolution team is trash and full of a bunch of liars. Switching services

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please update on your feed about your B.C. service outage.

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • lioness0817 Lioness (@lioness0817) reported from North Vancouver, British Columbia

    @Bell_Support my mobile service is not working. Cannot text or call anyone.

  • CP_CNC IamStuber (@CP_CNC) reported from Richmond, British Columbia

    @salishsea86 @mistymtn09 @Subhedgehog I've started. Believe me I'm not a @Bell customer. I've given up buying @adidas - not easy to do with a sporty teen in the house. We should also call on @MLS and @CanadaSoccerEN to answer about this as well.

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from New Westminster, British Columbia

    @Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.

  • Michael86286849 Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    @Bell when are we being compensated for the outage which caused financial hardship for many.

  • aMattStory Matthew Elder (@aMattStory) reported from New Westminster, British Columbia

    @MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡

  • MaryinVancity Vancouver Bits and Bites (@MaryinVancity) reported from Surrey, British Columbia

    @Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.

  • lordgaydude J (@lordgaydude) reported from Vancouver, British Columbia

    Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • alanlepo ALan LepofskY 🇨🇦 🇺🇸 ✡️ (@alanlepo) reported

    @timereaction @Bell_Support .@Bell is terrible. I feel bad saying it. I rarely complain about customer service. I'm the first to defend airlines, banks, etc. But my experience with Bell is absolutely atrocious. My account has had several billing issues and I've wasted so many hours with them.

  • PiquetteTodd Todd Piquette (@PiquetteTodd) reported

    @Bell_Support frustrated with the service I got today. I’ve lost all trust in bell. I have been lied to, and over charged. My bill goes up and services go down. I am going with Fido internet for 50% off for the first 12 months. Can you please have retention contact me!

  • witty1515 M | G | L (@witty1515) reported

    @Bell_Support hello. My internet has been out since 1230pm .and some of my neighbours advertise their Bell and Virgin mobile are also affected by this outage . Can you confirm? This is extremely frustrating to have the internet down this long #outage #Bell

  • MinnieCRiley Minnie C. Riley 🦄 aka Minnie St. Claire🥳 (@MinnieCRiley) reported

    On the phone with @Bell trying to get a loyalty offer and their system is stuck thinking I have a TV service that I NEVER had. As of TODAY, I want the Fibe TV app to go on my IPAD or iPhone and still keep my high-speed internet.

  • alanlepo ALan LepofskY 🇨🇦 🇺🇸 ✡️ (@alanlepo) reported

    At the 27min mark the service rep tells me they can't figure out what happened and they need to transfer me to escalations. OK, fine. I get on with @Bell_Support Escalations and no history has been transferred, I have to start over explaining everything. #cx #fail

  • CanadianVoice92 JustSayin' Canadian (@CanadianVoice92) reported

    Hey @Bell & @Bell_Support looks like the issue of outages are still happening and yet still not a peep from you guys? Off today to switch out my modem in hopes a miracle happens and it works. Thinking about switching to @Rogers

  • Mr_Amechi Amechi Isiekwena (@Mr_Amechi) reported

    @Bell_Support @Ms_LindaTobi To be honest, it is clear that @Bell is either not a coordinated company or they deliberately refuse to fix billing issues. How can someone who hasn't consented to commence with your service yet be billed by you for two months consequently.

  • RusselProuse34 Russel Prouse (@RusselProuse34) reported

    @Bell_Support Streaming anything on the TSN app on Apple TV is giving me terrible quality. I have a gigabit fibre connection and every other streaming service operates without any issue. I’ve reinstalled the app and it hasn’t fixed the problem. Please help.

  • RMaghareh Rasool Maghareh (@RMaghareh) reported

    What's going on @Bell ? Internet is down since this morning and now I am told that it will be down till tomorrow night!!!!! This is not acceptable!!! I will definitely switch to another service provider.

  • alanlepo ALan LepofskY 🇨🇦 🇺🇸 ✡️ (@alanlepo) reported

    It only took @Bell_Support Escalations about 5 min to fix my account. Kudos to the support rep who graciously listened to me rant about how much I despise Bell, while making it clear that it was not directed at him. I thanked him for helping me. Let's see what happens next.