Bell Canada

Bell Canada Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 09/17/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Bell Canada outage reports came from the following cities: Vancouver, Surrey and Langley.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaSurrey Internet
CanadaVancouver TV
CanadaLangley Internet
CanadaVancouver Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • AdamJ77 Adam (@AdamJ77) reported from Vancouver, British Columbia

    @ciaramccormack @Bell @WhitecapsFC Noteworthy Indeed. That offends me. Their cell phone plans are terrible too

  • Juggie_Hundal Juggie Hundal (@Juggie_Hundal) reported from Surrey, British Columbia

    @Bell you messed up. Vancouver loves #TSN1040 I don't know what to say, but I know it won't he anything in your support.

  • Michael86286849 Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    @Bell when are we being compensated for the outage which caused financial hardship for many.

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡

  • MaryinVancity Vancouver Bits and Bites (@MaryinVancity) reported from Surrey, British Columbia

    @Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.

  • itsheavydee H E A V Y D E E (@itsheavydee) reported from Delta, British Columbia

    @Bell ‘s resolution team is trash and full of a bunch of liars. Switching services

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from New Westminster, British Columbia

    @Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.

  • vikkhanna Vik Khanna (@vikkhanna) reported from Vancouver, British Columbia

    @Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @Bell_Support Why is your customer service so horrible? Why do you offer nothing clients that have been with your company for a long time? I despise calling you customer service since I always get someone that doesn’t want to help me, disconnect me when I’m on hold, etc. I h8t it

  • hummingbird_143 Michelle (@hummingbird_143) reported from Vancouver, British Columbia

    @Bell have upgrade 2 phones, paid taxes and fees, called customer service 10+ #lostcount ,requested a manager call back 3 times and nothing! Bill is still saying outstanding even though bell customer service keeps telling me they made a mistake. #nothappy #longtimecustomer

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please update on your feed about your B.C. service outage.

  • Nocturnal_Blink The Bed Pan (@Nocturnal_Blink) reported from Coquitlam, British Columbia

    @TekSavvyBuzz @Bell it’s enough to make someone mental. #take from the poor etc

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell_Support So what’s the hold up? This is terrible customer srvc. Can someone please assist me with my issue who is less rude (3/3)

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • didnyu didnyu brudder (@didnyu) reported

    @Bell Bell Canada satellite internet and tv service is hopeless. How is this company able to get away with charging for a service and providing nothing near what customers are paying for. Five months of absolutely unmanageable Internet performance. Rogers, please come to Caledon.

  • MikeyMoney2019 Proud Grandpa (@MikeyMoney2019) reported

    @TekSavvyCSR Then get in contact with Center Hastings Cablevision, they are either teksavvy or not. I pay $89 a month and dont have service 5 or 6 days. They advertise as being teksavvy, so fix the problem or im going back to @Bell

  • olasega OLASEGA (@olasega) reported from Toronto, Ontario

    @Bell_Support after about 2 hours on the phone trying to fix it they told me to go pick up a new modem at their office which is 12 minutes away. I work from home and because of the long time wait trying to retrieve my wifi I was told to log off work(so I don’t get paid).

  • MikeyMoney2019 Proud Grandpa (@MikeyMoney2019) reported

    @TekSavvyCSR @Bell I cant be bothered, I'll switch providers and do my best to get everyone else that is with teksavvy to do the same. Its not worth the $20 i save a month to have zero service in Madoc.

  • merpcampbell kenn (@merpcampbell) reported

    Anytime I have to log into anything through Bell (@CraveCanada etc) it is always, 100%, without a doubt a total **** show. @bell @Bell_Support for the love of god just hire someone to fix your log in portal please. Are you purposely trying to keep ppl from accessing services?

  • kramerica301 GO BLUE CDN (@kramerica301) reported

    @Bell @bell @Bell_Support followed the direction from CCTS regarding a fraudulent claim from bell and was told to try working with bell customer service. I did as instructed & the worst bell rep I have ever dealt with called me. Guy was very unprofessional

  • sking7326 Sean King (@sking7326) reported

    @Bell_Support currently have no internet. Is there an outage in the East York area?

  • RHYOT 𝙍𝙃𝙔𝙊𝙏 (@RHYOT) reported

    @FEYLN_ @Bell Tbh I still have my US service. Canadian telecom is so jacked up. I asked someone here at Best Buy mobile about the cheapest unlimited plan, he goes “oh, they’re all pretty much unlimited now, you just choose how much data you want” He thought I meant minutes. What? WHAT?!

  • olasega OLASEGA (@olasega) reported from Toronto, Ontario

    @Bell_Support I went and got the new modem and after connecting it, it still wasn’t working, so I called them again and we were on the phone for about an hour and still no solution and the agent was telling me that the new modem I went to get is faulty as well.

  • jentilk Jennifer Tilk (@jentilk) reported

    @Bell I tried calling your bell mobility service and I had to escalate. couldn’t hear your supervisor Alex but I could hear other people@well enough. I kept asking for manager to escalate and they wouldn’t escalate. And couldn’t hear them. Terrible for communications co