Bell Canada

Bell Canada Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 12/10/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (20%)

    TV (20%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Bell Canada outage reports came from the following cities: Vancouver and Surrey.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Phone
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please update on your feed about your B.C. service outage.

  • aMattStory Matthew Elder (@aMattStory) reported from New Westminster, British Columbia

    @MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from New Westminster, British Columbia

    @Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.

  • vikkhanna Vik Khanna (@vikkhanna) reported from Vancouver, British Columbia

    @Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • Michael86286849 Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    @Bell when are we being compensated for the outage which caused financial hardship for many.

  • lioness0817 Lioness (@lioness0817) reported from North Vancouver, British Columbia

    @Bell_Support my mobile service is not working. Cannot text or call anyone.

  • MaryinVancity Vancouver Bits and Bites (@MaryinVancity) reported from Surrey, British Columbia

    @Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @Bell_Support Why is your customer service so horrible? Why do you offer nothing clients that have been with your company for a long time? I despise calling you customer service since I always get someone that doesn’t want to help me, disconnect me when I’m on hold, etc. I h8t it

  • lordgaydude J (@lordgaydude) reported from Vancouver, British Columbia

    Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • itsheavydee H E A V Y D E E (@itsheavydee) reported from Delta, British Columbia

    @Bell ‘s resolution team is trash and full of a bunch of liars. Switching services

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • grebrek Nudgeme (@grebrek) reported

    @Bell What is Bell's policy on pre-authorized payments? Our mid to large business account got charged 10 times more than the regular bill in error and we have been after one csr to another to get our own funds refunded. Absolutely terrible service. #bell

  • kk1700 KatieK (@kk1700) reported

    @Bell_Support I’ve had 3 appts to put in Fibe Internet & have been without Internet for 10 days. You won’t fix the copper wire & today you say there is no Fibe here?! Now I have to wait again for another 24 hours for a phone call. I can’t believe the atrocious handling of this!

  • kk1700 KatieK (@kk1700) reported

    @Bell_Support But will you actually help? 10 days without Internet ! How is this possible? And they are doing NOTHING about it. Just keep making new appts. then leaving saying “technical issues” “more work required” but they’re not fixing anything!!! 10 days!!! I need to work!

  • jasonlangevin77 Jasonl77 (@jasonlangevin77) reported

    @Bell_Support Hi I’m a new mobility customer and I’ve notice that I’m often on 5g and there’s no Internet. Is this normal? I’m around the dorval area.

  • HiabL YN Dora Winifred Read (@HiabL) reported

    I think I’m going to hire an accountant to run through my entire payment history with @Bell , cuz these ppl are taking a piss. New phone plan- I have to pay for the month AHEAD, but when it’s time to change plans or cancel, I still have a final bill. How?…

  • GoodwinKyl Kyle Goodwin (@GoodwinKyl) reported

    @Bell since when is it a good business practice for your customer service agents to make up devices, tell me conservations didn’t happen, talk over me trying to explain a problem and deflect requests to raise issues up to their supervisor; while keeping on the phone for 2hrs?

  • PJFayer Peter Jaspers-Fayer (@PJFayer) reported

    Wow @Bell @the_cra I have a sad story: Can't login to CRA because TFA sends TXT to old phone number (forgot to change it - my bad). Can't change the number unless I login. Call CRA, get message: call Mon-Fri, 9-5 (Hey's it's Wednesday at 10!) - Oh yeah. Strike. -Dead end for me.

  • juanita_jack Juanita Jack (@juanita_jack) reported

    @Bell Only thing you support is lining your own pockets

  • JaredChonkolay McDeadly (@JaredChonkolay) reported

    @Bell You guys have the worst coverage ever. Feel like I’m still on 3G

  • Mossyyeg Chase (@Mossyyeg) reported

    @TELUS Why does your service suck so much lately, I’m sure I could get better reception from Edison and his kite. @Bell can you do better???