Bell Canada Outage in Lorraine, Lanaudière, Québec

@Bell_Support could someone answer when i call support?

@Bell_Support internet went down about 15-30 minutes ago here (Montreal). Error code 2000

@bell has the worst #smallbusiness customer service ever. Been with them since last Monday. Porting my lines out tomorrow. #dontdoit

A @Bell rep called me earlier for my Internet service ... I must say, I received excellent customer service! Employee # 3014356 is a gem!

@Bell_Support my texts aren’t coming through my group txtd not sure the issue!!

@Bell_Support Unfortunately my issue keeps directing me to call the phone support hour and 15 minutes still on hold

@Obstineuse @Bell get your shit together

@perreaux @marylamey @lesleychestrman @Bell true but I'd rather support 3rd party considering they are much much cheaper

@Bell_Support I’m on the phone with bell and I spoke to 2 people so far..an employee and a supervisor and they don’t know how to fix the issue.. I never go over my data (I have 7g even tho I’m supposed to have a free one) and now it’s 3 months in a row I go over my data for some strange reason

@Bell better fix my internet/cable/phone before the bachelorette starts!!!!!!! Over 10 hour service interruption is a bit much!@FibeBell

@impactmontreal I sincerely hope your doing something (pressure) about @TVASports not showing impact games on @Bell cause now I’m getting disappointed with the service.

@DavidMcImpact @MLS @impactmontreal @TVASports @Bell @DAZN_CA They are on @DAZN_CA because they are on a "national" network. Like when TFC or Whitecaps are on TSN. 48 hours delay. Available for 3 days afterwards.

@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

Absolutely disgusted with @Bell, canceled my tv service last week in error, promised 100$ visa gift card, Internet got disconnected, and unable to locate my account. Absolutely shit company to be with. Just returned all their crap and better not see a bill.

So finally after 24 hrs I got a hold of a supervisor to still be told nothing can be done and that I have to wait 5 days to cancel my service @bell #neveragain #zerocustomerservice

Thanks for nothing @Bell currently canceling services installed after 2 days of poor service from customer agents.

@Bell all I have to say is that if you come across door to door agent offering you 100$ visa gift cards to sign up with Bell...don’t take the offer, not only will they offer you that but will also offer service not available in your area. 100% scam.

@Bell_Support Are internet services having issues?

@bell has to have the worst customer service I’ve ever experienced. 2 days on the phone with them and still nothing done absolutely ridiculous

Ok @Bell_Support or @Bell_MTSHelps I honestly don’t know which one we have for wifi but man has it been terrible lately what is going on

@Bell_Support Hi! I’m trying to call and make switch from a bundle to just internet, but the customer service reps keep either losing connection or hanging up on me, do you know if there’s any other way to contact or if there’s an issue at the call centres?

@Rogers I’ve been without internet for two days now! I’m struggling to understand why your internet service is unreliable during a pandemic where THOUSANDS of people are working from home. It might be time to switch to @Bell

@Bell_Support I would also like to be sent an agreement that states the following: going forward, every time this customer is asked by a bell technician to drive to a bell store to replace their modem, we will give them a $150 bill credit

@Bell_Support Okay here’s the help id like: I’d like for someone to call me to apologize, and offer me 2 month’s free service. Let me know if I should still message you that info.

@Bell_Support Bell: we don’t know why there is such intense competition in Québec with videotron Also Bell: we don’t know why your internet is down for the 6th time this year and we will do nothing to investigate this clearly odd occurrence that is constantly making us to replace your modem

@Bell_Support What the hell would that do? Your solution is to drive to a bell store for the second time this year, replace my modem for the 3rd time this year, and not have internet for the 6th 24 hour period this year. There is nothing YOU can do. Clearly. Your service is pathetic.

Have to drive to a @Bell_Support store to replace our modem for the 3rd time in the last 12 months. Our internet service has gone down for over 24 hours a total of 6 times in the last 12 months. Moral of the story: don’t choose Bell.