Cogeco Outage in Acton, Ontario

@farmgateguy @cogeco Why is the Cogeco TiVo app not working??? My credentials are correct but cannot log in

@cogeco it amazes me that you can get through to sales within seconds but end up on hold to cancel one of three services. Your website for self serve Epico premium internet has been down for days. It seems easier to switch to @Bell?

@cogecohelps ever since we switched to cogeco we get the best intermittent service that just disconnects completely for no reason. It's super. Love it.

@cogeco @cogecohelps It is utterly frustrating to have internet issues in Milton - Beaty Neighbourhood, EVERY SINGLE DAY!!! So difficult to be able to work like this. We tried all, restarts, etc. No Solutions

@cogeco what’s going on today???? I can’t work. Unstable internet. On and off all morning!

@startca something is going on with your lines through @cogeco many people complaining about service coming and going

There is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.

@cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

@cogeco our internet signal is very weak,L9T 6C1,is there a probkem in the area

@cogeco lost signal on tv channels,is there a problem in milton

@cogeco Wtf is going on biggest ppv of year trying to purchase and its unavailable. I WANT A CREDIT ON MY ACCOUNT NOT HAPPY

@cogeco If you’re keeping track, your new @Tivo interface is awful. Recommend returning to previous.

@cogeco I have now wasted 2 evenings waiting for a technician to not show up. At least on Tuesday I got a phone call to cancel at the last minute.

@cogecohelps At least you have a tv with working cable to watch the Leaf game! My HD channels including on demand stopped working last Thursday night. After a VERY long weekend a tech arrived and was able to fix problem , now ANOTHER 5 business days! Hating cogeco!

@cogeco @cogecohelps Looking for help on accessing my webmail account. Keep receiving a 'address book service is unavailable' message, and chat is not working.

@cogeco looks like internet is down in Oakville

@cogeco I use to complain about TiVO, however after having Epico for 6 months, oh how I miss TiVO. Epico service is horrible even on 1 Gbps internet. Forget about fast forwarding or rewinding during a recording, crashes the entire system.

@cogecohelps @cogeco Sorry Karen but in my previous DMs with Cogeco regarding this, they see no issue, nor does the tech, it only happens in the evening after hours, so no tech can ever see it happen, they end up saying its fine, i get a router switch, it keeps happening.

@cogecohelps my service provider rents your lines so I know to ask them but my service worked until a cogeco tech was doing work. Now they are gone and so is my connection

@cogecohelps can you tell me why my isp is saying this then? Cogeco has informed us of the following alert for your area: "All services may experience intermittent (Poor/No) service. Please do not book any service calls or send tickets. No ETA on fix for this." Cogeco is planning to make the

@AHBSeaborn SN 4K works through OTT services like Cogeco Epico, so this is not an infrastructure issue, but their software.

Here we go again @cogeco same time every year we do this dance and you just end up paying part of my bill, can we maybe fix the issue this year? Please? Every few seconds i lose connection entirely beyond my network. How many modem/router swaps do we want to try this year?

@mike_conley yeah, but that's just for the connection to TS's transit, which is very different from Rogers. we use Cogeco and SN is always terrible. When I worked at Bell they did **** like that to show a "competitive advantage". Almost willing to bet they just don't care about non-Rogers ISP

COGECO Internet is down