Cogeco Outage Report in Beamsville, Ontario

@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

@cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

Had Cogeco not had that outage last Friday. My internet uptime would have been 100% Calculation interval : 2022-11-01 00:00:00 - 2022-12-01 00:00:00 Total Connected Time : 29d 19:15 Total Disconnected Time : 0d 04:44 Total Availability : 99.34%

Trying to cancel my services with @cogeco and I have been on-hold for 30 minutes and counting. Wonder if I will be asked why I am cancelling my services. :-)

Someone from #cogeco is currently at my address. My internet is having trouble connecting. I have his vehicle number in case I have issues and I have to call #cogeco to send someone back out to fix the issue.

@Bell Have had nothing but issues with my Fibe since I switched from Cogeco on September 9. Nobody seems to be able to fix my issue. Maybe Cogeco can….

T-DOGS 28-Nov-22 Top Dog (Hi P/L): $HGU Bad Dog (Lo P/L): $SHOP Dog-House (basement): $BTCC.B Dividends 3.40% Cap Gain/Loss -10.1% Trading Costs -0.61% Back to the bad stuff. Fairly hard down day, but received a Cogeco dividend. There's that.

@cogeco A permanent fix would be a second and third fiber run for high availability underground. Until you do that everything on your network is temporary duct tape fixes. I'll be going to the CCTS because you have never resolved my issues to my satisfaction. Ever!

@cogeco internet just went out downtown Peterborough.. website says no outage. What’s going on?

@cogeco been without internet all damn day please hurry and fix the outage I want to play my games

Pretty fed up of my @cogeco internet being down frequently since last Sunday. I work from home, this absolutely affects me in too many ways.

@ryck_nancy @oirani1 @lakecitygirl I use Teksavvy, $50/mo for internet. They use Cogeco lines in SW ON. See if they're avail in your area. They also have home phone, but not cell. I still had the net when Rogers went down a few months ago. For that reason, I'm glad my services are split.