Cogeco outages and service status in Grimsby, Ontario

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Grimsby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Grimsby, Ontario

The most recent Cogeco outage reports came from the following cities: West Lincoln.

City	Problem Type	Report Time
West Lincoln	Wi-fi	1 month ago
West Lincoln	E-mail	3 months ago
West Lincoln	Internet	4 months ago
West Lincoln	Internet	5 months ago
West Lincoln	Internet	5 months ago
Stoney Creek	TV	7 months ago

Community Discussion

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Cogeco Issues Reports Near Grimsby, Ontario

Latest outage, problems and issue reports in Grimsby and nearby locations:

• 
  Dwight Stead (@DwightStead) reported 12 minutes ago from Lincoln, Ontario

  Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

• 
  Dwight Stead (@DwightStead) reported 19 minutes ago from Lincoln, Ontario

  @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

• 
  Dwight Stead (@DwightStead) reported 20 minutes ago from Lincoln, Ontario

  Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

• 
  Dave Schulz (@daveschulz) reported 28 minutes ago from Pelham Centre, Ontario

  If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

• 
  CoachRuffy (@RyanRuffy) reported 38 minutes ago from Grimsby, Ontario

  @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

• 
  Plastic Geordie (@geordie_plastic) reported 46 minutes ago from Pelham Centre, Ontario

  @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

• 
  Dwight Stead (@DwightStead) reported 49 minutes ago from Lincoln, Ontario

  @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

• 
  Dwight Stead (@DwightStead) reported 50 minutes ago from Lincoln, Ontario

  @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

• 
  Dwight Stead (@DwightStead) reported 60 minutes ago from Lincoln, Ontario

  @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryP (@yarop) reported 8 minutes ago

  @Allan_Gao12 @cogeco Cogeco customer service is piece of crap. I don't need to chat with AI, or listen for 10 minutes how to unplug the modem. When I need help, I need to talk to live pearson. And when I choose that option, I hear: Thank you for calling Cogeco. Good bye!.click. Unacceptable and rude

• 
  Torontonian (@YYZ2YGK) reported 11 minutes ago

  @cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.

• 
  kait/POODY (@kitty_kattkait) reported 12 minutes ago

  @keithurbfan @cogecohelps NO ******* **** HAHAHAHAH did I say a cogeco employee did it on purpose or that they’re too ******* slow? No you **** all I said was the internet was down and where I was located you ****

• 
  Lesley (@Lesley_Bergen) reported 15 minutes ago

  I live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 20 minutes ago

  @MamaStyles77 @cogeco @cogecohelps Steven, Sandra or whoever is on right now, help Member get her service or funds restored. She could not make calls during hospital trip this week. That is concerning. Do better.

• 
  Stevey Hotcakes (@SteveyHotcakes) reported 20 minutes ago

  @RKTCATS @cogecohelps Very poor customer service on this, Cogeco. Has been out for a very long time with zero updates.

• 
  🇨🇦 Make It Home YGK (@MIHomeYGK) reported 21 minutes ago

  Massive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.

• 
  mike grand (@mike_grand95449) reported 22 minutes ago

  Now I have to hard reboot the epico box to get the channel up/down on the remote to work. It never ends with your ****** equipment. Canceling my service when my contact is up. @cogeco

• 
  🔞Kara Bane of Doorways 🇨🇦 (@Kara_SabreKitty) reported 24 minutes ago

  @cogeco Is there an estimated time until we see service returned?

• 
  Blair (@blairs1) reported 26 minutes ago

  @cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps