Cogeco Outage Report in Pelham Centre, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Pelham Centre, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham Centre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Cogeco
Cogeco is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Pelham Centre, Ontario
The most recent Cogeco outage reports came from the following cities: Port Colborne and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Port Colborne |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Pelham Centre, Ontario
Latest outage, problems and issue reports in Pelham Centre and nearby locations:
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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CoachRuffy
(@RyanRuffy) reported
from
Grimsby, Ontario
@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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The Hon. Tony Clement
(@TonyclementCPC) reported
Canada’s tax policies are hurting Canadian small businesses. I discuss with @CFIBNews Bradlee Whidden. Important issues! My TV show Boom and Bust airs weeknights on @TheNewsForum_ on Bell, Rogers, Shaw, Telus and Cogeco. #cdnpoli #smallbusiness #boomandbustca
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Monica Fletcher
(@MonicaF34228177) reported
@cogeco @RachB7666 Worst Customer Service from a company I have ever experienced…no one to talk with…24/48 hr reply…then when you do speak w/ them, you have to call back a month later because no change has been made.
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Stressy Ressy 💙
(@RessyM) reported
Plugged the fiber into the pedestal, and then ran it 5-6 feet up, in the various tree branches. 5 feet over multiple driveways, sagging down to 4 feet high.. Which means people can't use their driveways. I'm shocked the Cogeco employee hasn't cut it so he can use his driveway.
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Clayton Vervoorn
(@CWV74) reported
@cogeco what is going on now with the Ryder Cup coverage?!!! It wasn’t on the golf channel. Then it was now it isn’t again. Fix it!!
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Danielle Couffon🇨🇦
(@icequeen1371) reported
@cogecohelps @cogeco Yes, I reset the modem and service came back about 20 mins later. Thank you for checking in.
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Jj Rodriguez
(@jj_rodz) reported
@cogecohelps i guess it is right to cancel cogeco internet already. I cannot justify the $72/mo from my original contract of $50+tax for 120 months… how can they offer a $49 for new customers and not to the loyal ones.
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Newsteevie
(@NNewsteevie) reported
I've said it before but Cogeco is the most pathetic internet provider like how do you have a multi hour-long outage every other week??
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Jon Zeppa
(@JonZeppa) reported
@BobWeeksTSN @cogecohelps please get it together and fix the golf channel feed @cogeco
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Austin Reusch
(@_AJR6) reported
@BobWeeksTSN Not good @cogeco @cogecohelps . Need to fix this ASAP.
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Monica Fletcher
(@MonicaF34228177) reported
@cogeco It is too bad that your customer service and billing departments don’t work as hard as your technicians…I became new customer in June2025… no end of problems with my bill… just spoke with Lynn, a manager…she can’t help me sort it out… THINK TWICE BEFORE SIGNING WITH COGECO